Silver Moon Hotel Hoi An

Hotels
7.8 (210 reviews)
20/18 Street 18 Thang 8, Cam Pho ward , Hoi An , vn

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Tour desk
Currency exchange
Non-smoking throughout
Private check-in/check-out
Concierge service
Outdoor furniture
See all facilities

Review Highlights

Pros:
Close to town
Helpful staff
Cons:
Cleanliness issues
Inconsistent room quality

Categories

Cleanliness
4.69
Hotel was found to be dirty, especially the common areas with mold and leaks.
Service
9.66
Staff were helpful and willing to assist with tours and taxis.
Location
9.7
Very close to town and within walking distance to the old town.
Room Quality
6.65
Rooms vary in quality; some were acceptable, but cleanliness issues were present.
Amenities
7.68
Amenities were lacking in maintenance, with no room service.
Value for Money
8.64
Despite issues, the hotel is still recommendable for the price.
Food and Beverage
7.19
Food options were not mentioned in reviews.
Overall Experience
8.16
Mixed experience due to cleanliness and room issues, but good location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:26

Property Description

Luxurious Accommodation
Experience comfort and style at Silver Moon Villa Hoi An, located just steps away from the iconic Japanese Covered Bridge. Indulge in our well-appointed rooms featuring modern amenities such as flat-screen TVs, free WiFi, and breathtaking city views.

Relaxing Outdoor Pool
Unwind by our inviting outdoor swimming pool, surrounded by lush greenery and tranquil ambiance. Whether you're looking to take a refreshing dip or soak up the sun on a lounger, our pool area is the perfect spot to rejuvenate during your stay.

Convenient Location and Services
Situated close to popular attractions like the Hoi An Historic Museum and Assembly Hall of Chaozhou Chinese Congregation, our hotel offers a convenient base for exploring the vibrant city. Take advantage of our concierge service and paid airport shuttle for a seamless travel experience.

Book your stay at Silver Moon Villa Hoi An now for a memorable and relaxing getaway!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for VND 70,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 210 reviews
Cleanliness: 4.69
Service: 9.66
Location: 9.7
Room Quality: 6.65
Amenities: 7.68
Value for Money: 8.64
Food and Beverage: 7.19
Overall Experience: 8.16
H
Hollie • couple • gb
8
Great value for money in a great location!
Pros:

We had a lovely 4 night stay here. Great location about a 15min walk to the old town and main bar area. Comfortable beds with spacious rooms and a balcony. Moon and Jack were very helpful, we booked 3 activities through them at a very good price as well. We didn’t use the pool but it looked cleaned and well maintained!

Cons:

There was lots of noise in the morning and was no fridge in the room. This didn’t effect our stay to much

2026-03-16 • via Nuitee
C
Chinh • family_with_children • vn
1
2026-03-15 • via Nuitee
C
Cassandre • solo_traveller • fr
3
Pros:

Emplacement
Location de vélo à la journée pas cher

Cons:

Je suis venu avec une réservation pour une chambre supérieur , on me mets dans une chambre simple. J’ai beau essayer de parler avec le personnel, ils refusent d’écouter et faisaient que de me dire d’annuler la chambre. Ne propose aucune explication , ni compromis, j’ai réservé la chambre depuis des mois à l’avance , mais ils me disent que c’est complet , je dois faire avec , et insistent encore pour que j’annule ma réservation. Ils essaient même pas de garder leurs clients, incroyable .

2026-03-15 • via Nuitee
E
emily • couple • gb
10
Amazing!
Pros:

Everything! Host moon and her husband are amazing and so attentive, they are able to book everything for you for a good price

Cons:

Nothing

2026-03-08 • via Nuitee
D
Dupas • family_with_children • fr
10
2026-02-27 • via Nuitee
T
Thanh • family_with_children • vn
6
Cons:

Điều hòa hết khí lạnh, không có nước để tắm, hồ bơi không sạch lắm

2026-02-26 • via Nuitee
V
Vaginio • couple • de
10
Pros:

Besitzer sehr lieb, Lage top, alles 1a!

2026-02-12 • via Nuitee
C
CHEVRIER • family_with_children • fr
7
Correct
Pros:

Je n'ai pas séjourné dans cet hôtel, à notre arrivée il était en travaux à cause des inondations, personne ne nous avait prévenu...
Heureusement notre hôte avait un deuxième hôtel où nous avons séjourné pour le même tarif.

2026-02-11 • via Nuitee
S
Serge • family_with_children • la
8
2026-01-29 • via Nuitee
A
Alexandre • family_with_children • vn
9
2026-01-29 • via Nuitee
C
Caillean • couple • de
6
War oke
Pros:

Die Besitzerin und ihr Mann waren freundlich und hilfsbereit, der Rest vom Personal bekommt kein Hallo raus

Cons:

Man kann nicht mit Karte bezahlen, die Decken sind zu kurz für die großen Betten. Wir wurden jeden Morgen um 6 Uhr von der Baustelle die gerade im Zimmer unter uns stattfindet geweckt.

2026-01-28 • via Nuitee
L
Lisa • solo_traveller • fr
9
Très sympa
Pros:

Moon et son mari ont été exceptionnel! Très accueillants et serviables ils m’ont aidés dans toutes mes demandes, très bon rapport qualité/prix de la chambre, tout ce dont j’avais besoin était la et c’était propre + possibilité de nettoyer la chambre tous les jours ! Je recommande vivement
Merci Moon !

2026-01-24 • via Nuitee
E
Ellie • couple • gb
8
Great for the price
Pros:

The manager was great help, she was able to book anything we needed for us and at good price and the location is good!

2026-01-22 • via Nuitee
H
Hernán Ramón • family_with_children • es
9
Pros:

La amabilidad del personal, brillante. Gracias !!!

2026-01-06 • via Nuitee
M
Michael • family_with_children • au
8
Very good
Pros:

Very close to town

Cons:

Nothing

2025-10-23 • via Nuitee
J
Jeanne • extended_group • fr
9
2025-09-07 • via Nuitee
C
Chamindu • family_with_children • lk
10
2025-08-18 • via Nuitee
J
Jan Taco • family_with_children • nl
4
Nooit weer!
Pros:

Locatie

Cons:

Hotel was ronduit smerig, vooral de algemene ruimtes, veel schimmelplekken, lekkages e.d.
De kamers gingen nog, maar wel afhankelijk van de kamer die je had. Hotel bestaat uit 2 gedeelte n, we hadden wel het gevoel dat wij in het ergste gedeelte zaten.

2025-08-12 • via Nuitee
G
Gil • solo_traveller • ch
3
Pros:

Walking distance to old town.

Cons:

Groundfloor room was too loud.

2025-08-08 • via Nuitee
C
Chuyên • family_with_children • vn
8
2025-07-27 • via Nuitee