Lagoa Serena Flat Hotel

Hotels
8.5 (84 reviews)
Rua Bolívia, 76 vila Michielin , Araras , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Attentive staff
Spacious rooms
Good breakfast
Cons:
Inadequate cleanliness
Noise issues
Hotel is aging

Categories

Cleanliness
7.5
Some reviews mention inadequate cleanliness and dusty areas.
Service
9.5
Consistently mentioned as attentive and friendly.
Location
9.5
Positive sentiments about the location and view.
Room Quality
8
Rooms are spacious but some issues with noise and comfort.
Amenities
8
Lacks kitchen utensils and older facilities.
Value for Money
7.5
Value perceived lower due to the age of the hotel.
Food and Beverage
9
Breakfast is praised, but more options desired.
Overall Experience
9
Generally positive experience despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 11:44

Property Description

Luxurious Amenities and Leisure Facilities

Indulge in the year-round outdoor pool, fitness centre, and sauna at Lagoa Serena Flat Hotel. Relax in the shared lounge or enjoy city views from rooms with balconies.

Comfortable and Well-Equipped Rooms

Each room is thoughtfully designed with air conditioning, a flat-screen TV, kitchen, safety deposit box, and a private bathroom with free toiletries. Enjoy the convenience of a bidet and a hairdryer during your stay.

Convenient Services for Guests

Benefit from free WiFi, on-site dining options, and a business centre. With free private parking and a 24-hour front desk, your needs are met promptly at Lagoa Serena Flat Hotel.

Experience luxury and convenience at Lagoa Serena Flat Hotel. Book your stay now for a memorable experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for R$ 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 84 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9.5
Room Quality: 8
Amenities: 8
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 9
F
Francisco Antonio • extended_group • br
9
2026-03-22 • via Nuitee
V
Vitor • couple • br
9
Boa
Pros:

Das instalações bem amplas e confortável

Cons:

Sugiro fornecer no café da manhã suco natural e não artificial bem como melhorar a qualidade do café servido

2026-03-12 • via Nuitee
L
Luanna • solo_traveller • br
7
2026-03-11 • via Nuitee
L
Luana • solo_traveller • br
9
Pros:

localliação e acomodação excelente

Cons:

Só não gostei porque não tem tomada de 3 pontos.

2026-03-03 • via Nuitee
V
Vinicius • solo_traveller • br
10
2026-03-02 • via Nuitee
I
izabel suzane • solo_traveller • br
6
Os funcionários são excelentes mas fiquei decepcionada com as instalações
Cons:

Não confiei na higienização do ar condicionado. Fiquei com as alérgica . Também fiquei num quarto com cheiro horrível de esgoto no banheiro e o cabo da tv era desconectado .. a internet caía

2026-03-01 • via Nuitee
G
Graziella • couple • br
10
2026-02-28 • via Nuitee
P
Pedroza • family_with_children • br
7
2026-02-14 • via Nuitee
N
Nilson • solo_traveller • br
8
Pros:

Quartos amplos

Cons:

Café da manhã bem básico

2026-02-09 • via Nuitee
Y
Yoan • extended_group • fr
7
2026-01-20 • via Nuitee
K
Karina • couple • br
8
Atendeu bem as expectativas
Pros:

Tudo ok. Atendimento, limpeza e conforto.

Cons:

O cheiro. O Hotel tem carpete e estava bem fedido. O café, do café da manhã é horrível e havia pães amanhecidos.

2026-01-11 • via Nuitee
X
xiewenbi • family_with_children • cn
10
2026-01-08 • via Nuitee
F
Flavio de Lima • family_with_children • br
9
2026-01-08 • via Nuitee
U
Ueverton • family_with_children • br
9
2026-01-07 • via Nuitee
O
Osvaldo • family_with_children • br
10
Pros:

Gostei do conforto,da localização,do atendimento dos funcionários.. enfim gostei de tudo.

2026-01-07 • via Nuitee
B
Bernardo • couple • br
9
2026-01-02 • via Nuitee
J
Jonatas • family_with_children • br
10
2026-01-01 • via Nuitee
L
Luciana • couple • br
8
2025-12-31 • via Nuitee
C
Camila • family_with_children • br
7
Foi boa
Pros:

tivemos problema no primeiro apartamento, o ar não funcionava nos trocaram para um melhor apartamento e foi ótimo. A troca foi rápida e os funcionários muito solícitos.

Cons:

O banheiro do quarto com as duas camas de solteiro estava lotado de pernilongos mortos no chão

2025-12-26 • via Nuitee
J
Julian • couple • gb
8
I like coming back to the hotel, it’s a bit old and tired but the staff are lovely, good laundry service and breakfast a
Pros:

Staff are great, nice pool, large room and terrace and central location

Cons:

The interiors and furniture are old and need updating

2025-12-25 • via Nuitee