The Esplanade Hotel

Hotels
7.5 (350 reviews)
Belmont Road , Scarborough , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness
Spacious rooms
Affordable pricing
Cons:
Dated rooms
Limited amenities
Basic food options

Categories

Cleanliness
7
The hotel was described as very clean, though some fixtures were dated and in need of renovation.
Service
9
Staff were frequently praised as friendly and helpful throughout guest experiences.
Location
9
The location was often highlighted as excellent, with beautiful views mentioned by multiple reviewers.
Room Quality
7
Rooms were noted as spacious but dated, with several comments on the need for upgrades.
Amenities
6
Amenities were found lacking, particularly with dated features and limited dining options.
Value for Money
8
Guests felt the hotel provided reasonable value given its prices, though some expected more luxury.
Food and Beverage
7
Breakfast options were basic and could be improved; some positive notes about the quality of certain food items.
Overall Experience
7
General sentiment was positive, with a mix of good experiences but notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 07:48

Property Description

Breathtaking Views Overlooking Scarborough
Experience the beauty of Scarborough from The Esplanade Hotel perched above the cliffs. Enjoy limited free parking, a charming garden, and a restaurant boasting panoramic views of the harbour and Scarborough Castle.

Comfortable Rooms with Modern Amenities
Each room features an en suite bathroom, a flat-screen TV, and tea/coffee making facilities for your convenience. Relax and unwind in comfort after a day of exploring the town.

Scenic Roof Terrace and Evening Entertainment
Sip on a drink on the roof terrace while soaking in the stunning vistas. Join us for evening entertainment to add a touch of excitement to your stay.

Book now to indulge in a memorable seaside getaway at The Esplanade Hotel.

Important information:

Parking at the property is limited and available on a first-come, first-served basis. On street parking is available around the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 350 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7
Amenities: 6
Value for Money: 8
Food and Beverage: 7
Overall Experience: 7
K
kevin couple gb
8
Pros:

Location

Cons:

Nothing

2026-07-12 via Nuitee
C
Christine extended_group gb
7
Pros:

The room was lovely and clean, and the bed comfy, it had been recently renovated.

Cons:

The lady on reception was not very helpful. And her manner was abrupt. This was the first time we have stayed in this hotel and to receive this kind of treatment is not really showing a professional image.

We found the breakfast time rather strange. 8.15 until 8.45 and not ideal.

2026-07-12 via Nuitee
P
paul couple gb
10
Fantastic friendly staff clean hotel with great views of Scarborough and breakfast was good too
2026-07-11 via Nuitee
E
Embercatgems couple gb
8
Would stay again
Pros:

The room was huge with a lovely view doors that opened onto a balcony. Very clean. Lady on the desk very nice

Cons:

The room did have a bit of a funny smell, bathroom was very old

2026-07-09 via Nuitee
E
Emma couple gb
7
2026-07-07 via Nuitee
F
Fran solo_traveller gb
7
Lovely location and helpful staff
Pros:

The view, the staff

Cons:

Couldn’t work the TV, side view of street wasn’t great

2026-07-07 via Nuitee
E
Ewa solo_traveller pl
5
2026-07-07 via Nuitee
N
nortcliffe solo_traveller gb
8
Short overnight visit for concert in town
Pros:

Lovely room and bathroom ,reasonably priced food on site breakfast for £10 Jayne on reception very helpfull

Cons:

Nothing really slightly dated decor but didn't spoil the stay

2026-07-07 via Nuitee
G
Gillian couple gb
10
Pros:

It was clean and tidy

Cons:

The meal times were very early and short

2026-07-07 via Nuitee
E
Elaine family_with_children gb
8
Excellent location, clean and comfortable room, most of the staff were friendly welcoming and polite. We would stay here
Pros:

We loved the historic building it’s well maintained and the location is excellent, we had a beautiful sea view from our room.
Staff were excellent specifically the assistant manager he was great.
Fast check in and the room was very clean and comfortable.

Cons:

There wasn’t much information given on dining times so we missed dinner and breakfast as it was only a 45min window from 8am - 8.45am. The young lady on the reception on the day of our departure wasn’t very helpful and a little rude if I’m honest. She was constantly on her phone while we were at reception trying to have a conversation with her.

2026-07-05 via Nuitee
L
Laura family_with_children gb
9
Great stay, great location
Pros:

Clean. Spacious, comfy beds

Cons:

A little dated in main areas

2026-07-04 via Nuitee
E
elizabeth solo_traveller gb
9
Pros:

Very spacious room and fabulous views@

Cons:

Passport ID!!! We know it"s the rules but only hotel that we had to do this ever.

2026-06-30 via Nuitee
S
Sarah family_with_children gb
10
Lovely meeting with staff given a space modern room clean
Pros:

Morden and clean

Cons:

None

2026-06-28 via Nuitee
O
Otto solo_traveller cz
9
2026-06-28 via Nuitee
A
aurora solo_traveller gb
3
location excellent but not enough consideration for sleep when i had advised them in advance that is
Pros:

i asked for a quiet room they gave me on ein the third floor when there is a 4th floor ao the person above me was very noisy from 6am, then at 8.45 when i was catching up on my sleep the chaimbermade knocked on the door, most hotels do not have chambermaid at that time so could not sleep well

Cons:

did not sleep well, and paid 83 pounds for it

2026-06-26 via Nuitee
E
Eve Thomas solo_traveller gb
9
2026-06-25 via Nuitee
E
Emma extended_group gb
7
Overall we enjoyed our stay here, and would visit again without the breakfast option
Pros:

Staff were very friendly and we had great views from our room

Cons:

Radiator was on in the bathroom and we couldn’t turn it off, which made the room extremely hot (weather was hot and sunny) breakfast had good options but was poor when presented to us. A manned buffet style breakfast would of been nicer

2026-06-23 via Nuitee
T
Tracey solo_traveller gb
9
Pros:

Beautiful and clean,front of house staff excellent , lovely and welcoming
Brilliant sleep, and it was a very hot day,

Cons:

Don't bother with breakfast,
Only on for a short time,
I didn't receive my muesli, and full breakfast was very dry, I could have choked on the bacon horrible, and neither of my daughters touched any of it.
We went. Down near end of breakfast, and it looked like it had been left under a heat lamp in the kitchen since 8 a.m., bar for the egg

And They jammed 3 of us on a tiny table, when they had a few big round tables with just 2 people sitting at them.

I'll give them that when I complain, the head lady came over,
she pushed 2 tables together, and the reason for just 2 people sitting at the big tables was that they were here for a week,
well love, I'm here for 1 night, so moving them so a small table for 1 day shouldn't have put them out too much, but you would rather be lazy about it.

So I had to feel uncomfortable and complain, due to your lazy attitude of the head staff
My only other complaint is

also the employee I complained to in the first place,
apparently didn't speak English,
the head staff told us,
as my daughter also complained how rude she was, to just waking away while we complained, that we were crampped

If saying
sorry, I'll just get you someone,
Is to much, hospitality isn't the job for her

Mybe chambermaid, but definitely not in the restaurant

Or was it just a fibble excuse,
By you head of staff,
trying to make my daughter feel uncomfortable complaining,
by putting your customers down, and made to feel like a racist,
When you should have staff that understand people's complaints especially in a restaurant
What if someone said I've got an allergy and she didn't under stand,
Bloody disgusting and could kill someone
Im complaining about staff we don't know,
but i assume would speak basic English if working in contact with customers and food

Anyway, She just walked away ignorantly,
I didn't know if we were getting any help or not.

2026-06-23 via Nuitee
C
Chelsea couple gb
9
2026-06-21 via Nuitee
D
Debs2107m solo_traveller gb
8
Scarborough
Pros:

Friendly staff, good location. Comfy beds.

Cons:

Bit dated. No hairdryer

2026-06-21 via Nuitee