FLC Grand Hotel Samson

Hotels
7.8 (115 reviews)
Ho Xuan Huong Street, Sam Son, Thanh Hoa , Sầm Sơn , VN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful and attentive staff
Spacious rooms and well-appointed suites
Large saltwater pools and private beach with nice views
Generally good and varied breakfast / buffets
Comfortable pool/beach atmosphere (not crowded off-season)
Early check-in support and heated indoor pool in winter
Cons:
Transport/entry inconvenience: buggy/shuttle issues and restricted drop-off at main gate
Some facilities are closed or under repair (skybar, kid city, infinity pool repairs)
Signs of wear and degraded facility maintenance in places
Children's play area poorly equipped
Occasional cleanliness issues (moldy towels reported)
Room problems like faulty electrical sockets and stiff bathroom mixers
Limited indoor menu options for families with small children
Slow check-in and slow VAT/invoice procedures

Categories

Cleanliness
7.2
Rooms and pools often described as clean, but several comments note facility degradation and occasional unclean items (moldy towels) and general wear.
Service
8.8
Staff repeatedly praised as friendly, helpful and accommodating (early check-in, attentive service); positive consensus across multiple languages.
Location
8
Good beachfront location and nice views, convenient direct access to the beach, but access/transport issues at the main gate and distance from town noted.
Room Quality
7
Rooms are spacious and suites well laid-out for families, but some guests report dated furniture, electrical socket problems and stiff bathroom fixtures.
Amenities
7
Large salty pools and private beach praised, but some facilities closed (skybar, kid city), poorly equipped children's play area, and missing conveniences (bathrooms at some pools).
Value for Money
7.6
Several guests feel the price is fair or good (including when services are reduced in low season), though some cite maintenance issues reducing perceived value.
Food and Beverage
8.2
Breakfast often highlighted as varied and tasty; indoor menu seen as limited by some and picky guests reported occasional low-quality dishes.
Overall Experience
8.6
Many guests report a pleasant stay, beautiful hotel and willingness to return; positives (service, pools, beach, breakfast) outweigh noted operational and maintenance complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-30 07:43

Property Description

Luxurious Seafront Property
Experience the epitome of luxury at FLC Grand Hotel Samson, a 5-star seafront hotel in Sầm Sơn.

Unmatched Facilities
Indulge in the outdoor pool, indoor pool, 2 exquisite restaurants, and a well-equipped fitness room during your stay.

Comfort and Convenience
Relax in rooms featuring modern amenities like flat-screen TVs, free WiFi, and private bathrooms. Some rooms even offer stunning sea views, ensuring a memorable stay.

Book now to elevate your vacation experience at FLC Grand Hotel Samson.

Important information:

Holidays, New Year and peak season (May 15 - August 17): Room rates do not include meals and the surcharge will be collected upon check-in

If a guest's name checking-in at the hotel is different from the guest's name in confirmation voucher, the surcharge for changing the guest's name is VND500.000

Please show your credit card which was used to pay for the reservation in Online Application. If the credit card doesn't match in Hotel voucher, direct payment might be required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 115 reviews
Cleanliness: 7.2
Service: 8.8
Location: 8
Room Quality: 7
Amenities: 7
Value for Money: 7.6
Food and Beverage: 8.2
Overall Experience: 8.6
P
Phuc • family_with_children • au
9
More than expected for the price paid.
Pros:

Friendly staff and good breakfast

Cons:

No

2026-10-15 • via Nuitee
M
Mai • couple • vn
9
2026-10-12 • via Nuitee
C
Công ty TNHH • couple • vn
8
2026-09-05 • via Nuitee
T
Thu Uyen • couple • vn
10
Tuyệt
Pros:

Nhân viên hỗ trợ nhanh chóng, nhiệt tình
Vị trí đẹp, sạch sẽ

2026-08-23 • via Nuitee
T
Thu Uyen • couple • vn
9
Rất tuyệt vời
Pros:

Nhân viên hỗ trợ nhiệt tình, khu resort rộng rãi, bể bơi và các dịch vụ vận hành tốt. Set up sinh nhật vượt xa mong đợi của mình. Mình đặt phòng tiêu chuẩn nhưng được xếp phòng view biển rất đẹp.

Cons:

Cơ sở vật chất tốt hơn nhiều bên khu Luxury tuy nhiên cũng có một số chỗ đã bị cũ

2026-08-19 • via Nuitee
T
Thi Bich Thuy • family_with_children • vn
8
Một kỳ nghỉ vui vẻ.
Pros:

Bể bơi nước mặn đẹp. Nhân viên nhiệt tình, lịch sự, chu đáo.

Cons:

Khách sạn sạch sẽ, nhưng đã xuống cấp, không được bảo dưỡng đúng mức,

2026-08-13 • via Nuitee
T
THỦY • family_with_children • vn
8
2026-08-07 • via Nuitee
V
Vân • couple • vn
8
2026-08-02 • via Nuitee
T
TRUNG HA • solo_traveller • vn
8
Pros:

Phòng rộng.gần biển.

Cons:

Nhà vệ sinh như kiểu lắp tạm,hở bên trên,có mùi hôi bốc ra khi có người sử dụng .

2026-07-23 • via Nuitee
D
Doan Khue Dung • extended_group • au
8
2026-07-14 • via Nuitee
H
Hồng Ngọc • family_with_children • vn
10
2026-07-13 • via Nuitee
M
Marten • couple • de
3
Einfach nur schlecht.
Pros:

Die Nähe zum Golfplatz

Cons:

Völlig herunter gekommenes Hotel. Keine Mini Bar. Blut auf der Bettwäsche. Schränke defekt. Keine Erklärung des Hotels oder der Lage.

2026-07-12 • via Nuitee
Y
Yến • couple • vn
6
Tạm được.
Pros:

Vị trí đẹp.

Cons:

Lễ tân chỉ thang máy sai nên việc lên được đến phòng mất quá nhiều thời gian trong khi xách và kéo vali đồ nặng. Bể bơi chưa sạch. Hành lang khá nhiều chỗ đã xuống cấp bong tróc, ẩm, mốc..v.v... Bữa sáng ít đồ tươi. Bữa sáng của mình hôm đó chỉ có thịt gà hầm rau củ là thịt tươi còn lại là thịt nguội, thịt xông khói, xúc xích.

2026-07-09 • via Nuitee
G
Giang • solo_traveller • vn
5
2026-07-09 • via Nuitee
T
Thanh Hang • couple • jp
1
I do not recommend this hotel. Do not rely on the “5-star” rating they advertise — based on my experience, it felt more
Pros:

Nothing. Might be only the view.

Cons:

My room was extremely dirty, and I had to change rooms twice right after check-in. It was a very unpleasant experience from the beginning. I even found a used chopstick under the bed, which clearly seemed to have been left by a previous guest.

When I first contacted the operator to report how dirty the room was, I was told to wait. However, after 15 minutes with no follow-up, I had to go down to the front desk myself to request a room change. Initially, I only wanted the room to be properly checked and cleaned, but due to the lack of response and support, I decided to move rooms.

Unfortunately, the second room I was given was just as dirty as the first one. This made me seriously question the quality standards of FLC. The most disappointing part of this entire experience was that I did not receive a single apology from the staff. Of course, not any apology amenities. My trip started off badly because of this situation, yet there was no acknowledgment or accountability. Specially it was the trip for my mother birthday. What the service!!!

Although I was eventually able to speak with an operations manager, I believe this situation could have been handled much better from the beginning. With proper communication and service, guests should not have to waste time and energy dealing with issues like this.

2026-07-06 • via Nuitee
N
Ngân • solo_traveller • vn
10
Pros:

View đẹp ,sang trọng

2026-06-30 • via Nuitee
N
nhan • solo_traveller • vn
8
2026-06-29 • via Nuitee
T
Tiến • family_with_children • vn
8
2026-06-29 • via Nuitee
H
Hải • couple • vn
8
2026-06-29 • via Nuitee
N
Nguyễn • extended_group • vn
8
2026-06-28 • via Nuitee