FLC Grand Hotel Samson

Hotels
•
Independent
7.8 (5 reviews)
Ho Xuan Huong Road, Quang Cu, Sam Son, Thanh Hóa , Sam Son , VN
84-237-8788888

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Facilities

Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Karaoke
Designated smoking area
See all facilities

Review Highlights

Pros:
Friendly, helpful and attentive staff
Spacious rooms and well-appointed suites
Large saltwater pools and private beach with nice views
Generally good and varied breakfast / buffets
Comfortable pool/beach atmosphere (not crowded off-season)
Early check-in support and heated indoor pool in winter
Cons:
Transport/entry inconvenience: buggy/shuttle issues and restricted drop-off at main gate
Some facilities are closed or under repair (skybar, kid city, infinity pool repairs)
Signs of wear and degraded facility maintenance in places
Children's play area poorly equipped
Occasional cleanliness issues (moldy towels reported)
Room problems like faulty electrical sockets and stiff bathroom mixers
Limited indoor menu options for families with small children
Slow check-in and slow VAT/invoice procedures

Categories

Cleanliness
7.2
Rooms and pools often described as clean, but several comments note facility degradation and occasional unclean items (moldy towels) and general wear.
Service
8.8
Staff repeatedly praised as friendly, helpful and accommodating (early check-in, attentive service); positive consensus across multiple languages.
Location
8
Good beachfront location and nice views, convenient direct access to the beach, but access/transport issues at the main gate and distance from town noted.
Room Quality
7
Rooms are spacious and suites well laid-out for families, but some guests report dated furniture, electrical socket problems and stiff bathroom fixtures.
Amenities
7
Large salty pools and private beach praised, but some facilities closed (skybar, kid city), poorly equipped children's play area, and missing conveniences (bathrooms at some pools).
Value for Money
7.6
Several guests feel the price is fair or good (including when services are reduced in low season), though some cite maintenance issues reducing perceived value.
Food and Beverage
8.2
Breakfast often highlighted as varied and tasty; indoor menu seen as limited by some and picky guests reported occasional low-quality dishes.
Overall Experience
8.6
Many guests report a pleasant stay, beautiful hotel and willingness to return; positives (service, pools, beach, breakfast) outweigh noted operational and maintenance complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-30 07:43

Property Description

Relax and Rejuvenate at the Spa

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a sauna.

Culinary Delights and Entertainment Options

Enjoy local and international cuisine at Seagull, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges.

Convenience and Comfort at Your Fingertips

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 5 meeting rooms available for events. Free self-parking is available onsite.

Experience luxury and relaxation at its finest with a stay at FLC Grand Hotel Samson. Book now for an unforgettable beachfront getaway!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

  • Health & Safety

    Property does not require health documentation at check-in

Location

Guest Reviews

7.8
Based on 5 reviews
Cleanliness: 7.2
Service: 8.8
Location: 8
Room Quality: 7
Amenities: 7
Value for Money: 7.6
Food and Beverage: 8.2
Overall Experience: 8.6
T
THỦY • family_with_children • vn
8
2026-08-07 • via Nuitee
V
Vân • couple • vn
8
2026-08-02 • via Nuitee
T
TRUNG HA • solo_traveller • vn
8
Pros:

Phòng rộng.gần biển.

Cons:

Nhà vệ sinh như kiểu lắp tạm,hở bên trên,có mùi hôi bốc ra khi có người sử dụng .

2026-07-23 • via Nuitee
D
Doan Khue Dung • extended_group • au
8
2026-07-14 • via Nuitee
H
Hồng Ngọc • family_with_children • vn
10
2026-07-13 • via Nuitee
M
Marten • couple • de
3
Einfach nur schlecht.
Pros:

Die Nähe zum Golfplatz

Cons:

Völlig herunter gekommenes Hotel. Keine Mini Bar. Blut auf der Bettwäsche. Schränke defekt. Keine Erklärung des Hotels oder der Lage.

2026-07-12 • via Nuitee
G
Giang • solo_traveller • vn
5
2026-07-09 • via Nuitee
Y
Yến • couple • vn
6
Tạm được.
Pros:

Vị trí đẹp.

Cons:

Lễ tân chỉ thang máy sai nên việc lên được đến phòng mất quá nhiều thời gian trong khi xách và kéo vali đồ nặng. Bể bơi chưa sạch. Hành lang khá nhiều chỗ đã xuống cấp bong tróc, ẩm, mốc..v.v... Bữa sáng ít đồ tươi. Bữa sáng của mình hôm đó chỉ có thịt gà hầm rau củ là thịt tươi còn lại là thịt nguội, thịt xông khói, xúc xích.

2026-07-09 • via Nuitee
T
Thanh Hang • couple • jp
1
I do not recommend this hotel. Do not rely on the “5-star” rating they advertise — based on my experience, it felt more
Pros:

Nothing. Might be only the view.

Cons:

My room was extremely dirty, and I had to change rooms twice right after check-in. It was a very unpleasant experience from the beginning. I even found a used chopstick under the bed, which clearly seemed to have been left by a previous guest.

When I first contacted the operator to report how dirty the room was, I was told to wait. However, after 15 minutes with no follow-up, I had to go down to the front desk myself to request a room change. Initially, I only wanted the room to be properly checked and cleaned, but due to the lack of response and support, I decided to move rooms.

Unfortunately, the second room I was given was just as dirty as the first one. This made me seriously question the quality standards of FLC. The most disappointing part of this entire experience was that I did not receive a single apology from the staff. Of course, not any apology amenities. My trip started off badly because of this situation, yet there was no acknowledgment or accountability. Specially it was the trip for my mother birthday. What the service!!!

Although I was eventually able to speak with an operations manager, I believe this situation could have been handled much better from the beginning. With proper communication and service, guests should not have to waste time and energy dealing with issues like this.

2026-07-06 • via Nuitee
N
Ngân • solo_traveller • vn
10
Pros:

View đẹp ,sang trọng

2026-06-30 • via Nuitee
H
Hải • couple • vn
8
2026-06-29 • via Nuitee
T
Tiến • family_with_children • vn
8
2026-06-29 • via Nuitee
N
nhan • solo_traveller • vn
8
2026-06-29 • via Nuitee
N
Nguyễn • extended_group • vn
8
2026-06-28 • via Nuitee
C
Calanno • solo_traveller • vn
10
Pros:

The facilities

Cons:

The kids' area needs improvement.

2026-06-28 • via Nuitee
T
Thùy Linh • couple • vn
6
Cons:

The room is not well soundproofed. I could easily hear noise from the hallway and neighboring rooms.

2026-06-25 • via Nuitee
N
Nguyen An • solo_traveller • vn
5
2026-06-22 • via Nuitee
V
Việt Anh • solo_traveller • vn
10
Pros:

Sạch sẽ, nhân viên lịch sự, nhiệt tình

Cons:

Không

2026-06-20 • via Nuitee
H
Hải • family_with_children • vn
7
Cons:

Wc có mùi từ cống đưa lên, khu ướt chảy nước ra khu khô mặc dù đã có cửa kính
Ăn sáng ở tầng 1 khá đông nên lên tầng 2 . tầng 2 bố trí vị trí lấy thức ăn không phù hợp như T1. thức ăn khá khiêm tốn so với mức giá

2026-06-18 • via Nuitee
K
Khoa • couple • vn
8
2026-06-17 • via Nuitee