Crystalbrook Albion

Hotels
9.4 (687 reviews)
21 Little Albion Street , Sydney , au

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Lift out of order
Small room size
Slow gate access

Categories

Cleanliness
9.2
The rooms are clean but some guests mentioned concerns over maintenance.
Service
10
Staff were friendly and accommodating, contributing positively to the experience.
Location
10
Highly praised for its convenient location near bars and restaurants.
Room Quality
8.7
Rooms were described as smaller with some issues; overall okay.
Amenities
8.7
Basic amenities noted; some guests wanted more features like a gym or a restaurant.
Value for Money
9.2
Pricing is in line with the offerings, good value for the location.
Food and Beverage
9.7
Enjoyable breakfast with pastries; positive remarks on food offerings.
Overall Experience
9.7
Enjoyable stay overall despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 20:46

Property Description

Eclectic Mix of Heritage and Contemporary Details
Crystalbrook Albion in Surry Hills seamlessly blends historic charm with modern luxury, offering a unique accommodation experience. The rooftop garden oasis and the honour bar add a touch of exclusivity and relaxation to your stay.

Sustainability Initiatives and Partnerships
Committed to eco-friendly practices, the hotel implements various sustainability initiatives and partners with reputable organizations. From eliminating plastic to supporting environmental causes, Crystalbrook Albion strives to make a positive impact on the planet.

Unique Heritage Building with Modern Interiors
Step into a world where history meets sophistication. The boutique hotel's rich past as a former school convent contrasts beautifully with its stylish, contemporary interiors inspired by the elegance of the 1920s and 1970s.

Experience the perfect blend of history and modernity at Crystalbrook Albion. Book now for an unforgettable stay in the vibrant Surry Hills neighborhood.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 687 reviews
Cleanliness: 9.2
Service: 10
Location: 10
Room Quality: 8.7
Amenities: 8.7
Value for Money: 9.2
Food and Beverage: 9.7
Overall Experience: 9.7
C
Catherine • solo_traveller • au
10
A great boutique hotel for a work or weekend escape
Pros:

Great location, the room was clean, extremely comfortable and I felt very safe and secure there.

Cons:

Nothing I can think of

2026-06-10 • via Nuitee
P
Pamela • couple • au
9
Excellent location, very clean & comfortable room. Loved the history behind the hotel and great design with roof top
Pros:

Great location. Loved the history of the hotel.

Cons:

Nothing to report

2026-06-08 • via Nuitee
J
Janice • solo_traveller • au
10
Pros:

The awesome building and amazing rooms

2026-06-08 • via Nuitee
N
Nicole • couple • us
10
2026-05-29 • via Nuitee
E
Eddy • solo_traveller • au
10
2026-05-27 • via Nuitee
D
Dolly • solo_traveller • us
10
Pros:

Location, rooms, hotel was exquisite

Cons:

Breakfast was ok

2026-05-27 • via Nuitee
B
Bronwyn • couple • au
9
2026-05-26 • via Nuitee
H
Heather • solo_traveller • au
10
2026-05-23 • via Nuitee
E
Elizabeth • couple • us
9
Great Boutique hotel with everything going for it!
Pros:

The bed was really comfortable! Our room was charming. The staff were super helpful and kind. Location was great-- very near a number of top restaurants, the central train station, and walking to the harbor.

Cons:

Nothing

2026-05-19 • via Nuitee
C
Cordula • solo_traveller • de
9
2026-05-17 • via Nuitee
P
Pauline (Paula) • solo_traveller • au
10
Great location and amenities with super efficient, helpful staff!
Pros:

Friendly staff, great service, excellent room and close to everything

Cons:

Nothing

2026-05-16 • via Nuitee
K
Kellie • solo_traveller • au
10
Amazing hotel will definitely be back.
Pros:

Great location and service. Nice and quiet. All the little things included made it an amazing stay.

2026-05-14 • via Nuitee
D
Darcy • couple • au
9
Beautiful rooms and a lovely building with rooftop area, right in Surry Hills
Pros:

Beautiful rooms in a rustic yet modernly renovated building.

2026-05-11 • via Nuitee
C
Craig • couple • au
10
2026-05-08 • via Nuitee
I
Ina • solo_traveller • nl
10
Indulging in beautiful design care for detail and lovely staff
Pros:

Design and location

2026-05-08 • via Nuitee
J
Jerry • couple • au
10
Hidden gems in Surry Hills
Pros:

Fantastic location, walking distance to central train station and located in the nice area in Albion street

2026-05-06 • via Nuitee
H
Hans Kelderman • couple • nl
10
Amazing location with top rooms
Pros:

Perfect hotel with super room and bed and very good location

Cons:

niets

2026-05-05 • via Nuitee
K
Kokkalas • solo_traveller • au
10
Very homely and exactly what I needed. The staff were professional, friendly, and very helpful.
Pros:

I absolutely loved the cute terrace, the honesty bar with a selection of snacks and drinks, the unique layout and the way the heritage of the building has been maintained with the added modern comforts.

Cons:

I would have liked some variety for breakfast. The pastries were lovely, but things like cereal and toast would be a good add on!

2026-05-04 • via Nuitee
J
Joris • couple • nl
8
2026-05-03 • via Nuitee
C
Craig • couple • au
10
2026-04-29 • via Nuitee