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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Wheelchair accessible
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Face masks for guests available
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Thermometers for guests provided by property
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Mobile app for room service
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Internet access
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Housekeeping on request
Review Highlights
Categories
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Property Description
Eclectic Mix of Heritage and Contemporary Details
Crystalbrook Albion in Surry Hills seamlessly blends historic charm with modern luxury, offering a unique accommodation experience. The rooftop garden oasis and the honour bar add a touch of exclusivity and relaxation to your stay.
Sustainability Initiatives and Partnerships
Committed to eco-friendly practices, the hotel implements various sustainability initiatives and partners with reputable organizations. From eliminating plastic to supporting environmental causes, Crystalbrook Albion strives to make a positive impact on the planet.
Unique Heritage Building with Modern Interiors
Step into a world where history meets sophistication. The boutique hotel's rich past as a former school convent contrasts beautifully with its stylish, contemporary interiors inspired by the elegance of the 1920s and 1970s.
Experience the perfect blend of history and modernity at Crystalbrook Albion. Book now for an unforgettable stay in the vibrant Surry Hills neighborhood.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 1 year old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Ambience had such homely vibes loved the fitout and staff were exceptional
The decor is stunning, the bed was so comfortable, the room comforts like robes, T2 tea, and rainmaker shower head were excellent, complimentary breakfast was a nice surprise, and the available self-service accoutrements were a bonus.
Everything! The room, the comfort, the location, the staff. Had to rate among one of my best hotel stays in Australia. Loved having decent tea, most hotels prioritise coffee and forget us tea drinkers.
Don’t be put off when you arrive and see you’re in an Alley… the location is actually great. Lots of restaurants close and some really fabulous ones too.
I chose the hotel because it was 5 minutes from where I was working, but I have to come back. Love it.
Special thanks to Haumet who was there when I arrived.
Nothing. It was pretty much perfect. I had one small issue, spoke to them in the morning and it was sorted.
Tolle Lage in Surry Hills
Fresher pastries
The location is amazing. Beautiful neighbourhood with lovely restaurants and cafes nearby. Easy walk to train station. Walkable or public transport to CBD
Better offerings for snacks and drinks from the butler's pantry/snack bar in the evening.
Loved that the staff were super friendly and helpful, loved that I got offered a tour on arrival and received many good local recommendations for dinner. Room was very comfortable and lovely.
The entrance for checking in was a little confusing, but I figured it out eventually.
Great location.
Appreciated the provision of coffee and pastries.
Stay marred by exceptionally noisy guests in an adjacent bedroom (and lack of soundproofing) - I had to go knock at their door at 3 am to get them to be quiet after putting up with the noise for literally hours- and had a plane to catch the next day. Seemingly night staff were also aware of the noise issue created by these guests.
Exceptional property…well thought out, friendly, comfortable and in a fantastic location surrounded by or very close to amazing food/drink options.
Nothing
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