Crystalbrook Albion

Hotels
9.4 (711 reviews)
21 Little Albion Street , Sydney , au
+61 2 8029 7900

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
Pets allowed
Lift / Elevator
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Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Lift out of order
Small room size
Slow gate access

Categories

Cleanliness
9.2
The rooms are clean but some guests mentioned concerns over maintenance.
Service
10
Staff were friendly and accommodating, contributing positively to the experience.
Location
10
Highly praised for its convenient location near bars and restaurants.
Room Quality
8.7
Rooms were described as smaller with some issues; overall okay.
Amenities
8.7
Basic amenities noted; some guests wanted more features like a gym or a restaurant.
Value for Money
9.2
Pricing is in line with the offerings, good value for the location.
Food and Beverage
9.7
Enjoyable breakfast with pastries; positive remarks on food offerings.
Overall Experience
9.7
Enjoyable stay overall despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 20:46

Property Description

Eclectic Mix of Heritage and Contemporary Details
Crystalbrook Albion in Surry Hills seamlessly blends historic charm with modern luxury, offering a unique accommodation experience. The rooftop garden oasis and the honour bar add a touch of exclusivity and relaxation to your stay.

Sustainability Initiatives and Partnerships
Committed to eco-friendly practices, the hotel implements various sustainability initiatives and partners with reputable organizations. From eliminating plastic to supporting environmental causes, Crystalbrook Albion strives to make a positive impact on the planet.

Unique Heritage Building with Modern Interiors
Step into a world where history meets sophistication. The boutique hotel's rich past as a former school convent contrasts beautifully with its stylish, contemporary interiors inspired by the elegance of the 1920s and 1970s.

Experience the perfect blend of history and modernity at Crystalbrook Albion. Book now for an unforgettable stay in the vibrant Surry Hills neighborhood.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 711 reviews
Cleanliness: 9.2
Service: 10
Location: 10
Room Quality: 8.7
Amenities: 8.7
Value for Money: 9.2
Food and Beverage: 9.7
Overall Experience: 9.7
O
Officer • couple • au
9
2026-08-17 • via Nuitee
A
Adam • solo_traveller • au
10
Absolutely stunning x
Pros:

Reception team was extremely accommodating and lovely.

Cons:

Bed was too soft, though thats is a personal preference.

2026-08-11 • via Nuitee
P
Penny • couple • au
10
Lovely place, will return another time!
Pros:

Great location, friendly and polite staff, lovely decor.

Cons:

Nothing.

2026-08-10 • via Nuitee
R
Ryda • couple • au
10
2026-08-08 • via Nuitee
U
Ulrike • couple • au
8
2026-08-06 • via Nuitee
M
Martiene • couple • au
9
2026-08-04 • via Nuitee
A
Alec • couple • au
9
2026-08-02 • via Nuitee
J
Juliet • couple • nz
9
2026-08-02 • via Nuitee
L
Lili • couple • au
10
Perfect personal weekend getaway
Pros:

Location was perfect. an easy walk to train station and lightrail, with plenty of yummy food and drink options along the way.

Cons:

the back entrance of the hotel was a bit scary, and as someone that doesnt know the area I was grateful to be with my partner.

2026-07-20 • via Nuitee
J
Jeff • solo_traveller • au
9
Pros:

Location, unique building well adapted, great staff,

Cons:

The toilet in the room literally had no room in front of it. I'm short and still couldn't really fit properly with the door closed

2026-07-19 • via Nuitee
W
Wendy • solo_traveller • au
8
Pros:

The staff were very helpful, even warning us regarding building works next door and to make sure we came after 3 pm. My husband, who uses a wheelchair, gained access via the courtyard with the aid of a ramp.
We were upgraded to a more spacious room. It was very clean and comfortable. Thank you to the staff.

Cons:

I wasn't keen on the continental style breakfast.

2026-07-19 • via Nuitee
C
Carolina • couple • au
8
Quaint hotel, great location
Pros:

Great location , comfortable beds and lovely pillows

Cons:

Construction site next door and street noise

2026-07-14 • via Nuitee
S
Sarah • couple • us
10
Romantic little boutique hotel with tons of charm!
Pros:

The location was perfect. Quiet street, but still tons around and a very short walk to the train or bus. The property itself had a cool history and was beautifully redone, yet still kept true to its former self.

2026-07-12 • via Nuitee
K
Karen • extended_group • au
10
2026-07-05 • via Nuitee
A
Angela • couple • au
8
2026-07-05 • via Nuitee
S
Sharyn • couple • nz
7
2026-06-30 • via Nuitee
B
Bella • couple • au
10
2026-06-28 • via Nuitee
B
Birgit • solo_traveller • de
10
2026-06-26 • via Nuitee
B
Ben • solo_traveller • au
10
2026-06-21 • via Nuitee
J
Julia • couple • au
7
2026-06-19 • via Nuitee