Crystalbrook Albion

Hotels
9.4 (637 reviews)
21 Little Albion Street , Sydney , au

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Lift out of order
Small room size
Slow gate access

Categories

Cleanliness
9.2
The rooms are clean but some guests mentioned concerns over maintenance.
Service
10
Staff were friendly and accommodating, contributing positively to the experience.
Location
10
Highly praised for its convenient location near bars and restaurants.
Room Quality
8.7
Rooms were described as smaller with some issues; overall okay.
Amenities
8.7
Basic amenities noted; some guests wanted more features like a gym or a restaurant.
Value for Money
9.2
Pricing is in line with the offerings, good value for the location.
Food and Beverage
9.7
Enjoyable breakfast with pastries; positive remarks on food offerings.
Overall Experience
9.7
Enjoyable stay overall despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 20:46

Property Description

Eclectic Mix of Heritage and Contemporary Details
Crystalbrook Albion in Surry Hills seamlessly blends historic charm with modern luxury, offering a unique accommodation experience. The rooftop garden oasis and the honour bar add a touch of exclusivity and relaxation to your stay.

Sustainability Initiatives and Partnerships
Committed to eco-friendly practices, the hotel implements various sustainability initiatives and partners with reputable organizations. From eliminating plastic to supporting environmental causes, Crystalbrook Albion strives to make a positive impact on the planet.

Unique Heritage Building with Modern Interiors
Step into a world where history meets sophistication. The boutique hotel's rich past as a former school convent contrasts beautifully with its stylish, contemporary interiors inspired by the elegance of the 1920s and 1970s.

Experience the perfect blend of history and modernity at Crystalbrook Albion. Book now for an unforgettable stay in the vibrant Surry Hills neighborhood.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 637 reviews
Cleanliness: 9.2
Service: 10
Location: 10
Room Quality: 8.7
Amenities: 8.7
Value for Money: 9.2
Food and Beverage: 9.7
Overall Experience: 9.7
S
stanley • couple • gb
9
Pros:

Fresher pastries

2026-01-29 • via Nuitee
L
Lauren • solo_traveller • au
9
Charming Property in a great central Sydney neighbourhood location
Pros:

The location is amazing. Beautiful neighbourhood with lovely restaurants and cafes nearby. Easy walk to train station. Walkable or public transport to CBD

Cons:

Better offerings for snacks and drinks from the butler's pantry/snack bar in the evening.

2026-01-26 • via Nuitee
E
Emily • couple • au
10
2026-01-25 • via Nuitee
C
Cecilia • family_with_children • se
9
2026-01-20 • via Nuitee
A
Anne • solo_traveller • au
10
Comfortable and lush
Pros:

Loved that the staff were super friendly and helpful, loved that I got offered a tour on arrival and received many good local recommendations for dinner. Room was very comfortable and lovely.

Cons:

The entrance for checking in was a little confusing, but I figured it out eventually.

2026-01-19 • via Nuitee
A
Alan • solo_traveller • au
10
2026-01-19 • via Nuitee
S
Sarah • solo_traveller • gb
7
Comfy bed in quaint hotel in great location - slightly lacking in vibe
Pros:

Great location.
Appreciated the provision of coffee and pastries.
Stay marred by exceptionally noisy guests in an adjacent bedroom (and lack of soundproofing) - I had to go knock at their door at 3 am to get them to be quiet after putting up with the noise for literally hours- and had a plane to catch the next day. Seemingly night staff were also aware of the noise issue created by these guests.

2026-01-14 • via Nuitee
D
David • couple • au
9
Exceptional property…well thought out, friendly, comfortable and in a fantastic location surrounded by or very close to
Pros:

Exceptional property…well thought out, friendly, comfortable and in a fantastic location surrounded by or very close to amazing food/drink options.

Cons:

Nothing

2026-01-12 • via Nuitee
A
Andrew • solo_traveller • us
8
2026-01-11 • via Nuitee
A
Anna • solo_traveller • se
10
2026-01-11 • via Nuitee
A
Anna • couple • se
10
2026-01-11 • via Nuitee
J
Joe • couple • gb
4
Location very good but make sure you check room size before booking
Cons:

The cozy room is very small for 2 persons with large cases. We had stayed in several hotels on our trip and this room was very cramped. Our fault by not reading description properly.

2026-01-07 • via Nuitee
S
scot • couple • us
10
Very nice. Location good very quiet
Pros:

Quiet. Nice people good bed

Cons:

Room small.

2025-12-29 • via Nuitee
D
DeLacy • family_with_children • au
10
2025-12-25 • via Nuitee
R
Roman A. • extended_group • ch
9
stylisches, kleines, charmantes Hotel mit kleinen Zimmern.
Pros:

Klein und persönlich. Guter Stil, sehr schöne Inneneinrichtung. Gemütliche Kaffee- und Drinks-Ecke mit allem, was das Herz begehrt.

Cons:

Sehr kleine Zimmer ohne Stauraum. Wenn man mit einem grossen Übersee-Koffer für eine 4-wöchige Reise unterwegs ist, fehlt schlicht der Platz für Kleider und Schuhe.
Zudem haben wir via booking deutlich mehr bezahlt als wir vor Ort bezahlt hätten. Das hätte uns das Hotel mitteilen dürfen.

2025-12-18 • via Nuitee
R
ROGERIO • solo_traveller • br
10
2025-12-13 • via Nuitee
H
Hrant • couple • au
10
2025-12-11 • via Nuitee
J
j.f. • couple • nl
9
Heerlijke plek en prachtige kamer
Pros:

Mooi centraal met fijne mensen

Cons:

Ontbijt is wat karig

2025-12-10 • via Nuitee
L
Lisa • extended_group • de
7
2025-12-09 • via Nuitee
L
Luke • couple • au
6
Visually pleasing hotel off a hidden lane
Pros:

It’s visually pleasing but a little hard to get into as access is off a hidden lane and then the lift was out so we had to climb 6 sets of steep stairs with our bags to get access to our room.

Cons:

Lift was out - very not fun climbing 3 sets of stairs to our floor

2025-12-05 • via Nuitee