Four Points Flex by Sheraton Yokohama West

Hotels
•
Marriott
9 (1338 reviews)
2-17-6 Minamisaiwai, Nishi-ku, Yokohama, Kanagawa, 220-0005 , Yokohama , JP
81-45-3211070

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Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Elevator
Safe-deposit box at front desk
Smoke-free property
Braille or raised signage
Newspapers in lobby (surcharge)
Wheelchair-accessible public washroom
Well-lit path to entrance
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Small rooms
Cleanliness issues noted
Confusing directions

Categories

Cleanliness
8.5
Some reviews mentioned issues with cleanliness; overall could improve.
Service
9.5
Many mentions of helpful and friendly staff.
Location
9.5
Highly praised for convenience and accessibility.
Room Quality
8.5
Rooms are clean but often small; some guests expected more space.
Amenities
9
Adequate amenities were acknowledged, though not extensively reviewed.
Value for Money
9
Generally considered a good value, but room size could be a concern.
Food and Beverage
8.5
No strong opinions, but some indicate better options could exist.
Overall Experience
9.5
Overall experience rated highly despite some minor caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:59

Property Description

Discover unparalleled comfort at Four Points Flex by Sheraton Yokohama West, where modern elegance meets convenience.

Spacious Guestrooms
Unwind in one of our 156 well-appointed guestrooms featuring refrigerators and flat-screen televisions. Enjoy the luxury of deep soaking bathtubs in private bathrooms, ensuring a restful retreat during your stay.

Convenient Amenities
Stay connected with complimentary wireless internet access throughout the hotel and take advantage of our 24-hour front desk and laundry facilities. Our on-site restaurant offers delightful meals to satisfy your cravings.

Prime Location
Nestled in the heart of Yokohama (Nishi), our hotel is just minutes from popular attractions such as the Anpanman Museum and K-Arena Yokohama, making it the ideal base for exploring the vibrant city.

Reserve your stay today and embrace the perfect blend of comfort and convenience!

Important information:

  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 1338 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
Y
YH • couple • tw
10
Pros:

空間很大

2026-02-09 • via Nuitee
S
Syotaro • solo_traveller • jp
9
2026-01-31 • via Nuitee
H
Hsin-Lun • solo_traveller • tw
9
地點方便，距離˙橫濱車站很近，
2026-01-31 • via Nuitee
T
Takero • family_with_children • jp
7
2026-01-28 • via Nuitee
T
tamura • solo_traveller • jp
7
2026-01-26 • via Nuitee
E
ERI • couple • jp
7
2026-01-26 • via Nuitee
A
Ayane • solo_traveller • jp
10
2026-01-24 • via Nuitee
S
SRIRUTT • solo_traveller • th
10
2026-01-24 • via Nuitee
佐々木 • solo_traveller • jp
6
2026-01-24 • via Nuitee
F
Fumika • couple • gu
9
Clean and comfortable
Pros:

Location is good.

Cons:

None

2026-01-22 • via Nuitee
Y
YOSHIHIRO • solo_traveller • jp
10
快適
Pros:

駅周辺の為非常に助かりました。

Cons:

喫煙所にて電子タバコのみだった事

2026-01-22 • via Nuitee
T
takao • solo_traveller • jp
7
Cons:

お風呂、洗面各所の目地に赤カビが見られた。

2026-01-21 • via Nuitee
M
Monica • solo_traveller • us
8
2026-01-20 • via Nuitee
Z
Zapata • solo_traveller • gu
8
Pros:

Hot water was running good and the bed was comfortable.

Cons:

The housekeeping staff was a little loud sometimes opening the door next to my room.

2026-01-20 • via Nuitee
S
shotaro • solo_traveller • jp
8
2026-01-20 • via Nuitee
T
Teruyo • solo_traveller • es
2
Pros:

The location is OK（５minutes walk to the Yokohama Station). There are many shops and restaurants nearby. Fairly safe.

Cons:

The room was not cleaned well.The Information Desk staff was not so friendly. Some clean towels should have been provided in case of "Don't Disturb"tag on the door.

2026-01-20 • via Nuitee
M
matsushiro • solo_traveller • jp
8
2026-01-19 • via Nuitee
T
TOMOHITO • solo_traveller • jp
8
Pros:

清潔だった

Cons:

料金が高い
朝食がまつのやのセット

2026-01-19 • via Nuitee
Y
YUMI • solo_traveller • jp
10
2026-01-19 • via Nuitee
Y
Yu • extended_group • jp
9
Pros:

スタッフさんの対応

2026-01-19 • via Nuitee