Four Points Flex by Sheraton Yokohama West

Hotels
•
Marriott
9 (1338 reviews)
2-17-6 Minamisaiwai, Nishi-ku, Yokohama, Kanagawa, 220-0005 , Yokohama , JP
81-45-3211070

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Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Elevator
Safe-deposit box at front desk
Smoke-free property
Braille or raised signage
Newspapers in lobby (surcharge)
Wheelchair-accessible public washroom
Well-lit path to entrance
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Small rooms
Cleanliness issues noted
Confusing directions

Categories

Cleanliness
8.5
Some reviews mentioned issues with cleanliness; overall could improve.
Service
9.5
Many mentions of helpful and friendly staff.
Location
9.5
Highly praised for convenience and accessibility.
Room Quality
8.5
Rooms are clean but often small; some guests expected more space.
Amenities
9
Adequate amenities were acknowledged, though not extensively reviewed.
Value for Money
9
Generally considered a good value, but room size could be a concern.
Food and Beverage
8.5
No strong opinions, but some indicate better options could exist.
Overall Experience
9.5
Overall experience rated highly despite some minor caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:59

Property Description

Discover unparalleled comfort at Four Points Flex by Sheraton Yokohama West, where modern elegance meets convenience.

Spacious Guestrooms
Unwind in one of our 156 well-appointed guestrooms featuring refrigerators and flat-screen televisions. Enjoy the luxury of deep soaking bathtubs in private bathrooms, ensuring a restful retreat during your stay.

Convenient Amenities
Stay connected with complimentary wireless internet access throughout the hotel and take advantage of our 24-hour front desk and laundry facilities. Our on-site restaurant offers delightful meals to satisfy your cravings.

Prime Location
Nestled in the heart of Yokohama (Nishi), our hotel is just minutes from popular attractions such as the Anpanman Museum and K-Arena Yokohama, making it the ideal base for exploring the vibrant city.

Reserve your stay today and embrace the perfect blend of comfort and convenience!

Important information:

  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 1338 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
S
Sarath Gadde • solo_traveller • gb
8
2026-05-30 • via Nuitee
C
Chien Chih • family_with_children • tw
10
2026-05-28 • via Nuitee
L
Lily • couple • sg
9
The hotel is situated near Yokohama station, malls and restaurants . Rooms are a bit tight but it’s clean and beds are c
Pros:

The strategic location .

Cons:

NA

2026-05-27 • via Nuitee
M
makita • couple • jp
7
2026-05-24 • via Nuitee
N
Naveen • solo_traveller • in
8
Very nice stay
Pros:

Hygiene and cleanliness

Cons:

Room size is very small and no oven provided for making self cooking

2026-05-23 • via Nuitee
E
ERIKA • solo_traveller • jp
8
2026-05-21 • via Nuitee
Y
Yamasaki • solo_traveller • jp
10
2026-05-21 • via Nuitee
M
Marie-Hélène • couple • pt
7
Emplacement pratique la veille d’un départ avec une grande rue commerçante.
Pros:

Emplacement très pratique pour la veille d’un départ depuis l’aéroport de Haneda. Directement situé dans une rue commerçante et animée, très pratique pour les achats de dernières minutes.

Cons:

La chambre est relativement petite, difficile d’ouvrir une grosse valise et le lit vraiment avec la dimension minimale pour 2 personnes mais il faut pas être trop grand non plus.

2026-05-19 • via Nuitee
T
TravelGuy980 • Solo travel
8
Superb Location and Fantastic Staff, but the Rooms are Tiny.
Pros:

The Four Points by Sheraton Yokohama West excels at the basics, but you need to be prepared for the layout. On the positive side, the location is absolutely fantastic and highly accessible. The front desk staff was incredibly nice, welcoming and helpful throughout my stay, and the overall pricing for Tokyo was very reasonable. Best of all, the bed was exceptional-delivering a great night’s sleep. However, the physical space is heavily constrained. The room was one of the smallest I have ever experienced, and the amenities were severely lacking. If you just need a comfortable, high-quality bed in a prime location at a fair price, this works, but don’t expect any room to move around.

2026-05-13 • via Tripadvisor
A
Andre • solo_traveller • jp
7
Buen hotel
Pros:

Ubicación y limpieza

Cons:

Precio excesivo

2026-05-12 • via Nuitee
M
MOE • couple • jp
10
Pros:

宿泊施設も綺麗でスタッフの対応もとても丁寧でした！チェックアウト後も荷物を預かってくれたのがとても助かりました(^^)

2026-05-07 • via Nuitee
K
Kazuko • solo_traveller • jp
8
良かった
Pros:

駅から近かった。
イオンが近くにあって、便利だった。

Cons:

アメニティのシャンプー、トリートメントがサラッとしすぎていた気がする。

2026-05-07 • via Nuitee
M
MANAMI • extended_group • jp
10
2026-05-06 • via Nuitee
B
Barnabas • solo_traveller • hu
8
2026-05-05 • via Nuitee
K
Karen Liliane • solo_traveller • ae
9
2026-05-04 • via Nuitee
N
naoki • solo_traveller • jp
8
2026-05-03 • via Nuitee
H
HSIN CHIEH • family_with_children • tw
9
雖然價格不算便宜，房間大小就是一般日本的住宿大小（偏小）但整體來說還是算推薦。
Pros:

距離車站不遠，附近很多餐廳很熱鬧很方便。電梯口就有飲水機蠻不錯的出門都可以直接裝水，大廳有咖啡機很讚！

Cons:

冰箱不太冰

2026-05-02 • via Nuitee
R
Rumi • solo_traveller • jp
8
2026-05-01 • via Nuitee
M
MIKO • solo_traveller • jp
10
スタッフさんありがとう
Pros:

LIVE鑑賞でホテルを予約しました。繁華街にありLIVE終わりでも食べる所沢山あり良かったです。スタッフさんも丁寧で親切で、朝食も凄く美味しかったです。お世話になりました。ありがとうございました。また、行く事があれば利用したいです。

Cons:

特になし

2026-04-29 • via Nuitee
V
venkata satya goutham • solo_traveller • in
5
2026-04-29 • via Nuitee