Hotel Stern - Self Check-In

Hotels
7.5 (437 reviews)
Sternstr. 53 , Düsseldorf , de

Children allowed

Facilities

Non-smoking rooms
Room service
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Good value for money
Cons:
Staff presence lacking
Outdated rooms

Categories

Cleanliness
7.14
Cleanliness was mentioned positively, but some reviews noted the rooms were a bit outdated and had issues.
Service
7.61
There were mentions of poor staff presence, but some felt the self check-in was convenient.
Location
8.15
Most reviews highlighted the excellent location near the city center and attractions.
Room Quality
7.1
Rooms were noted to be clean but some were described as outdated and had issues.
Amenities
7.63
Basic amenities were available, but some guests felt there could be improvements, such as better breakfast options.
Value for Money
8.09
Multiple reviews indicated good value for price, especially for short stays.
Food and Beverage
6.64
Limited breakfast options and issues with room service.
Overall Experience
7.61
Overall, guests enjoyed their stay, but with room for improvement in service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:04

Property Description

Convenient Location
Located in the heart of Düsseldorf, Hotel Stern offers easy access to the city's attractions and public transport, making it an ideal base for both leisure and business travelers.

Comfortable Accommodation
The tastefully furnished rooms at Hotel Stern provide a peaceful retreat, overlooking a charming courtyard garden. Guests can enjoy a rich breakfast buffet and complimentary Internet connection in all rooms, ensuring a comfortable stay.

Complimentary Amenities
At Hotel Stern, guests are welcomed with a free bottle of water in their rooms. With convenient access to the main train station and airport, the hotel ensures a hassle-free travel experience.

Book your stay at Hotel Stern now to experience the perfect blend of convenience and comfort during your visit to Düsseldorf.

Important information:

If arriving later than 18:00, please contact the hotel in advance.

Guests traveling with children should inform the hotel in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 437 reviews
Cleanliness: 7.14
Service: 7.61
Location: 8.15
Room Quality: 7.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 6.64
Overall Experience: 7.61
A
Akos family_with_children hu
8
Pros:

Very good location, privat balkony.
Clean and tidy.

Cons:

Very simple interior, no breakfast in offer.
Something to make a tea or coffee in the room would be nice.

2026-03-28 via Nuitee
A
Aya family_with_children ma
8
2026-03-28 via Nuitee
C
Chris Chukwuma couple gb
10
2026-03-26 via Nuitee
Сокуренко solo_traveller ua
10
2026-03-26 via Nuitee
Z
Zsolt solo_traveller de
7
2026-03-26 via Nuitee
J
J. solo_traveller de
5
Pros:

Das TV Gerät konnte nicht eingestellt werden.Software Fehler.
Für eine Nacht ok.Personal sehr hilfsbereit,lobenswert.
Schade,dass man aus dem Gebäude nicht mehr rausholt,denn die Lage ist zentral.

2026-03-26 via Nuitee
R
Ramiro solo_traveller de
7
2026-03-24 via Nuitee
V
van den Berg family_with_children nl
6
Pros:

Goede ligging

Cons:

Bedden

2026-03-22 via Nuitee
J
Jolita Balčiūnienė family_with_children lt
10
2026-03-22 via Nuitee
H
Hansen solo_traveller de
10
Gerne wieder!
Pros:

Exzellentes drei Sterne - Hotel, war da schon öfter. Hatte eines meiner Handys vergessen! Danke Victoria! Das Hotel hat einer sehr angenehme Atmosphäre und hübsche Zimmer mit exzellentem Service!

Cons:

——

2026-03-21 via Nuitee
N
NL guy solo_traveller nl
8
2026-03-21 via Nuitee
D
Dieter family_with_children de
6
Pros:

Leider wurden wir sehr spät darüber informiert, dass es kein Frühstück gibt. die Rückzahlung des für das Frühstück vorgesehenen Betrages hat aber funktioniert.

2026-03-20 via Nuitee
D
Dirk solo_traveller de
8
2026-03-19 via Nuitee
M
Marcos solo_traveller es
10
Pros:

Limpia, céntrica y buena relación calidad precio

2026-03-19 via Nuitee
A
Andrei family_with_children be
10
Pros:

Location

Cons:

/

2026-03-18 via Nuitee
M
Marko solo_traveller fi
10
Pros:

sijainti ja hinta/laatu suhde

Cons:

hissi ja jääkaappi puuttuvat

2026-03-17 via Nuitee
G
Gebhard family_with_children de
8
2026-03-17 via Nuitee
H
Hornung solo_traveller de
7
2026-03-17 via Nuitee
K
Kallfelz couple de
2
2026-03-16 via Nuitee
R
Rafal solo_traveller pl
9
Pros:

Personel , cleaning , wifi

Cons:

Don't have an elevator

2026-03-15 via Nuitee