Holiday Inn Express & Suites - Marion by IHG

Hotels
•
Holiday Inn Express
8.8 (208 reviews)
1000 North Baldwin Ave. , Marion , US
+1 618-993-5602

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (notably Joellen)
Excellent hot breakfast with wide variety
Good value / excellent rate
Spacious and comfortable rooms
Convenient location
Cons:
Strong wet-carpet odor reported in evenings
Electrical outlets and USB ports in rooms not working reliably
Slow check-in reported by some guests
Unresolved $25 hold on a guest's card

Categories

Cleanliness
7.5
Mixed reports: several guests praised the hotel's cleanliness, but multiple mentions of a strong wet-carpet odor in the evenings lowered the score.
Service
9.3
Generally strong: front desk staff (Joellen) and other employees described as friendly and accommodating; a few service issues (slow check-in, unresolved card hold) slightly reduced the rating.
Location
9
Multiple mentions of a great, convenient location (along the highway) indicate a clearly positive location sentiment.
Room Quality
8
Rooms described as spacious and comfortable by guests, but issues with electrical outlets/USB ports and occasional odor concerns lowered the room-quality score.
Amenities
8.5
Breakfast amenities are praised (hot breakfast included), but in-room outlet/USB problems and a few minor service hiccups temper the overall amenities rating.
Value for Money
9.2
Positive value noted (excellent rate and included hot breakfast); one guest's unresolved hold on a card slightly detracts but overall value is strong.
Food and Beverage
9.6
Consistently positive: multiple guests praised the hot breakfast, variety, and quality (described as 'better than most').
Overall Experience
9.3
Overall favorable: many guests said the stay was very good or would return, citing friendly staff and good breakfast; a few operational issues prevented a perfect score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Modern Comfort and Convenience

Convenient Amenities: Enjoy express check-in/out, a fitness center, and free WiFi during your stay at Holiday Inn Express & Suites - Marion.

Relaxation and Leisure: Unwind in the indoor pool or socialize in the shared lounge, offering a cozy atmosphere for guests.

Ideal Location: With Indiana Wesleyan University and Honeywell Center nearby, our hotel is the perfect choice for both business and leisure travelers.

Book your stay now at Holiday Inn Express & Suites - Marion, an IHG Hotel, and experience a blend of modern comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 208 reviews
Cleanliness: 7.5
Service: 9.3
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 9.2
Food and Beverage: 9.6
Overall Experience: 9.3
B
Barbara • couple • us
10
Pros:

The front desk receptionist Joellen made my stay at the Holiday Inn Express amazing.

Cons:

I’m writing to report the issue regarding my recent stay at the Holiday Inn Express in Marion, Indiana. During my stay, I noticed a strong odor of wet carpet every evening. Notably, this smell was not present during the mornings.

2026-10-26 • via Nuitee
M
Melanie • extended_group • us
8
Pros:

It was good. Wide variety for everyone

2026-10-26 • via Nuitee
J
James • couple • us
10
2026-10-20 • via Nuitee
M
Martine • couple • us
9
great hotel, excellent breakfast along highway
Pros:

excellent rate and great hot breakfast included

Cons:

would have referred higher floor

2026-10-13 • via Nuitee
G
Gustav • couple • za
8
2026-10-07 • via Nuitee
D
Diana • family_with_children • us
9
Pros:

I did not eat breakfast

2026-09-14 • via Nuitee
P
Phil • extended_group • us
8
Nice stay!
2026-08-23 • via Nuitee
C
Charles • couple • us
10
2026-08-10 • via Nuitee
L
Laura • solo_traveller • us
10
I’ll be coming back
Pros:

It was good

Cons:

Did not yet recieve the 25 that was placed on my card still has a hold on it

2026-07-15 • via Nuitee
H
Howard • couple • us
9
Pros:

everuthing

2026-07-06 • via Nuitee
R
Robert • couple • us
7
2026-06-24 • via Nuitee
K
Kevin • family_with_children • us
10
2026-06-08 • via Nuitee
S
Stefanie • solo_traveller • de
10
2026-06-06 • via Nuitee
E
Elizabeth • couple • us
9
It was good. We went for my daughter’s college graduation.
Pros:

The breakfast was fine. Everything was fine. Took a while to check in.

Cons:

No problems

2026-06-03 • via Nuitee
K
Kevin • extended_group • pr
9
Very good
Pros:

The hotel is spacious, clean, comfortable and have good service and breakfast. The location is great.

2026-05-30 • via Nuitee
M
Miller • solo_traveller • us
9
If you're looking for cleanliness and comfort, this is your place.
Pros:

The staff was very friendly and accommodating. The hotel was very clean and the breakfast was better than most.

Cons:

The electrical outlets and USB ports were not working properly. Our devices would not stay plugged in.

2026-05-12 • via Nuitee
J
Josh Valentine • solo_traveller • us
9
Pros:

Clean rooms and clean area

Cons:

Pool needed some clean inside and around pool. Also pictures put on site are not what the site looks like. Put true pictures.

2026-04-27 • via Nuitee
K
Keyonna • solo_traveller • us
8
2026-04-09 • via Nuitee
K
Kristen • couple • us
6
2026-04-05 • via Nuitee
S
Saeed • family_with_children • us
1
Pros:

Avoid this place the only thing they care about is their money

2026-03-26 • via Nuitee