Heeton Concept Aparthotel Edinburgh Queen Street

Hotels
8.6 (4971 reviews)
74 -77 Queen Street , Edinburgh , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.99
The cleanliness was disappointing; there were dust and hair in the bathroom.
Service
8.96
Staff were generally welcoming, but some interactions could be improved.
Location
9.5
The location is excellent, allowing easy access to many attractions.
Room Quality
8.45
Rooms are spacious, but some were smaller than expected.
Amenities
8.98
Basic amenities available; however, some items were lacking.
Value for Money
8.44
Fair value, but limited services for the price.
Food and Beverage
7.49
Breakfast was limited and not up to expectations.
Overall Experience
8.96
Overall, a good experience marred by specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:29

Property Description

Luxurious Amenities
Experience the ultimate comfort at Native Edinburgh with our modern amenities including a flat-screen TV, fully-equipped kitchen with high-end appliances, and a stylish bathroom with a refreshing shower.

Convenient Services
Enjoy the convenience of a 24-hour front desk and a laundry room during your stay, ensuring that all your needs are met promptly and efficiently.

Prime Location
Located in the heart of Edinburgh city centre, our aparthotel is just a stone's throw away from iconic landmarks such as Edinburgh Castle, Edinburgh Military Tattoo, and Royal Mile. With Edinburgh Airport a mere 10 km away, your journey to and from the city is a breeze.

Book now for an unforgettable stay at Native Edinburgh!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 20 per day.

Location

Guest Reviews

8.6
Based on 4971 reviews
Cleanliness: 7.99
Service: 8.96
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 7.49
Overall Experience: 8.96
N
neil family_with_children ie
8
Pros:

The hotel is comfortable maybe a little tired in places but considering how busy it is very well
Kept the staff are pleasant and I would consider
This good value for money

2026-03-15 via Nuitee
F
Florencia family_with_children ar
10
2026-03-14 via Nuitee
R
Rui Manuel couple pt
8
2026-03-14 via Nuitee
S
Seralie extended_group mt
7
Nice stay
Pros:

The room was spacious, and the bathroom too. There was a kitchen and they leave coffee and and tea available.

Cons:

The bathroom had an off smell

2026-03-13 via Nuitee
E
Emmanuel extended_group fr
8
2026-03-13 via Nuitee
T
Trevor couple gb
8
2026-03-13 via Nuitee
A
Alessia family_with_children it
8
2026-03-13 via Nuitee
G
Goodinson couple gb
7
First and last experience amazing. Of all
Pros:

Central and clean staff wonderfully accommodating

Cons:

View from our room back of buildings.
No fault Tony just would of loved more scenic view

2026-03-13 via Nuitee
A
Angela family_with_children id
9
3 nights stay
Pros:

It is a good size apartment with all reasonable amenities you need. Love the concept where livingroom and pantry one section of it self and bathroom and bedroon in it's own section.

Cons:

The hov is being removed and covered up with slab of board.

2026-03-12 via Nuitee
G
GAVIN family_with_children gb
5
Pros:

The room was clean and well maintained. It was a good size with enough space to move around comfortably, which made the stay more relaxing. The bed was comfortable; however, the pillows were quite flat and not very comfortable.

Cons:

What I found particularly disappointing was the attitude and lack of flexibility shown by the staff. I had made a reservation that included breakfast, but the day before my arrival I realised that the hotel does not provide a cooked breakfast. I called and was told that it would not be a problem for the administrator to remove the breakfast from my booking. However, upon arrival we were informed that this was not possible.

As I have health issues, I must follow a strict diet, which the hotel was unable to accommodate. The following day I asked whether a specific type of milk could be provided, but I was told that I should purchase my own and bring it with me to breakfast. I found this response quite disappointing and not particularly considerate of guests with dietary requirements.

2026-03-11 via Nuitee
I
inmaculada solo_traveller es
10
2026-03-11 via Nuitee
B
biker L solo_traveller ca
9
Outstanding
Pros:

Great location. Around the corner from the Oxford Bar. A short walk to the Royal Scots Club. Easy walk to either railway station. Easy to take the tram to Leith and further.
Room was in the basement, but being Edinburgh, the room looked out onto a nice courtyard.
Clean & comfy room came with a kitchenette, plus huge shower.
Everything worked.
Breakfast available in the lobby. As were coffee and drinks throughout.
Bonus was the laundrette.
NB: If you needed a brolly, they were available for rent in the lobby. That's a first for me.

Cons:

Desk was a little too high for a laptop. But the dining table made a good substitute.
The wardrobe was a little dark. A motion light in the hanging area helped. But the shelving areas were still hard to see. A mirror on the opposite wall could help?

2026-03-11 via Nuitee
L
Laura family_with_children es
8
Pros:

La ubicación

Cons:

El baño y que era un menos uno y nuestra ventana daba a un patio súper sucio.

2026-03-11 via Nuitee
L
Laurent extended_group fr
9
Parfait pour trois ou quatre jours à Édimbourg
Pros:

Proximité du centre ville

Cons:

Petit déjeuner pourrait être plus anglais avec des œufs

2026-03-10 via Nuitee
A
Arthur Smith couple gb
9
Enjoyed it and will return.
Pros:

Did not eat there . Great room very clean ..

Cons:

As an elderly guest and not really in touch with booking in online i was a bit lost .. when I spoke to the receptionist about my key he said from his chair “ use the pad over there to do it “ I hadn’t a clue ! .. and when I said “ I don’t know what to do “.. he ( in my opinion) went off his mobile phone and came over and did it for me .. not the best first impression..However.. I would return as it is a great location, clean..and an excellent room

2026-03-10 via Nuitee
L
Lauryne couple fr
10
Tout s’est bien passé, j’ai beaucoup aimé un grand merci à la courtoisie et à l’accueil du personnel.
Pros:

Tout c’était parfait!

Cons:

Juste la vue n’est pas la meilleure mais je n’y ai pas beaucoup prêté attention.

2026-03-10 via Nuitee
S
Sebastien extended_group fr
6
Decent but overpriced due to high demand in Edinburgh the weekend e stayed.
Pros:

Central location, spacious room and clean.

Cons:

Attention to detail. No fridge, no extractor in bathroom. No spoons to go with the coffee and tea making facilities.

2026-03-09 via Nuitee
V
Veronica couple it
7
Bene, ma si può migliorare.
Pros:

La struttura è in una posizione ottima, la pulizia è buona ma potrebbero fare più attenzione ad alcuni dettagli. Consiglierei di far arieggiare un po’ prima la stanza che arrivino gli ospiti perché sapeva di chiuso. Il letto era comodo.

Cons:

Sulla pulizia consiglierei di pulire meglio sotto al letto soprattutto verso gli angoli perché c’era molta polvere, io sono allergica alla polvere e dunque mi sono accorta subito.

2026-03-09 via Nuitee
G
Gabriolian0 family_with_children it
10
Pros:

Ottima posizione a pochi passi dal centro

2026-03-09 via Nuitee
A
Alina couple pl
9
Bardzo udany pobyt.
Pros:

Super lokalizacja. Miła obsługa.

2026-03-09 via Nuitee