Heeton Concept Aparthotel Edinburgh Queen Street

Hotels
8.6 (5214 reviews)
74 -77 Queen Street , Edinburgh , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.99
The cleanliness was disappointing; there were dust and hair in the bathroom.
Service
8.96
Staff were generally welcoming, but some interactions could be improved.
Location
9.5
The location is excellent, allowing easy access to many attractions.
Room Quality
8.45
Rooms are spacious, but some were smaller than expected.
Amenities
8.98
Basic amenities available; however, some items were lacking.
Value for Money
8.44
Fair value, but limited services for the price.
Food and Beverage
7.49
Breakfast was limited and not up to expectations.
Overall Experience
8.96
Overall, a good experience marred by specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:29

Property Description

Luxurious Amenities
Experience the ultimate comfort at Native Edinburgh with our modern amenities including a flat-screen TV, fully-equipped kitchen with high-end appliances, and a stylish bathroom with a refreshing shower.

Convenient Services
Enjoy the convenience of a 24-hour front desk and a laundry room during your stay, ensuring that all your needs are met promptly and efficiently.

Prime Location
Located in the heart of Edinburgh city centre, our aparthotel is just a stone's throw away from iconic landmarks such as Edinburgh Castle, Edinburgh Military Tattoo, and Royal Mile. With Edinburgh Airport a mere 10 km away, your journey to and from the city is a breeze.

Book now for an unforgettable stay at Native Edinburgh!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 20 per day.

Location

Guest Reviews

8.6
Based on 5214 reviews
Cleanliness: 7.99
Service: 8.96
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 7.49
Overall Experience: 8.96
C
Catherine couple fr
10
Pros:

Logement magnifique et calme avec cuisine bien équipée.

Cons:

Rien ne sert d’opter pour le petit déjeuner, décevant au regard du tarif de la location. Autant le prendre dans l’appartement !

2026-05-09 via Nuitee
N
niknikgva extended_group ch
7
Great rooms, poor breakfast
Pros:

Wheelchair user here, asked for an accessible studio and the bathroom was great with handles and a foldable seat for the roll-in shower ! Lots of space to maneuver also !

Cons:

I've never been more disappointed by a hotel breakfast. There was basically nothing except a few plain cereals, two kind of fruits and oats porridge you put in the microwave...

Also Wheelchair users beware, there are 5-6 steps to get into the hotel and they have removables steep ramps. Not adapted for manual-wheelchair people who don't want any outside help. You'll always need to ask the staff (by calling via telephone because there are no "help bells" outside).

2026-05-09 via Nuitee
L
Lucia couple dk
10
Happy to stay
Pros:

It was very nice, modern. Very silent and confortable bed.
The staff were very friendly, very kind. We love this hotel.

2026-05-09 via Nuitee
C
Chiara solo_traveller it
8
Vacanza edimburgo
Pros:

Camera spaziosa, letto comodo

Cons:

Bagno poco fornito, colazione poco varia

2026-05-09 via Nuitee
J
Joseph couple mt
9
2026-05-08 via Nuitee
M
Mehmet family_with_children kg
10
Pros:

Otel deneyimimizden çok memnun kaldık. Konumu gerçekten harikaydı ve ulaşım açısından çok rahattı. Oda temiz, konforlu ve oldukça rahattı. Özellikle çalışanlar çok güler yüzlü, ilgili ve yardımseverdi. Kendimizi çok rahat hissettik. Tekrar gelirsek kesinlikle yine tercih edeceğimiz bir otel olur. Her şey için teşekkür ederiz.

2026-05-08 via Nuitee
S
Sara couple gb
10
Great located, clean accommodation
Pros:

Location was perfect
Room was stunning
Spotless

Cons:

Nothing

2026-05-08 via Nuitee
S
Sharon solo_traveller gb
7
Pros:

The location was good and the room was spacious

Cons:

The room had a kitchen but there was no table to sit at. 2 of the beds were a bit uncomfortable. It was a lower ground floor Room, a bit dark. No privacy with blinds open due to being overlooked by other rooms.

2026-05-08 via Nuitee
J
Jamie couple ca
7
Decent property but incompetent staff. Try somewhere else before you go here.
Pros:

Good location, clean rooms, good value

Cons:

We booked two rooms and it literally blew their minds. Charlotte checked our friends into the wrong room, then moved their bags out mid-day. Harriet showed up at our room at 10pm with a visa machine, demanding that we repay the deposit. She came back again ten minutes later demanding a second payment for one more pound. In my fifty years of travelling I’ve never had a hotel proprietor knock on my door demanding additional payment at 10pm.

2026-05-06 via Nuitee
J
Jamie couple ca
6
Stay somewhere else
Cons:

Front desk clerk Harriet ruined our experience. She came to our door at 10pm demanding we pay another deposit that she claimed they forgot to charge during check in. Then she came back ten minutes later to collect a second deposit that she said she also forgot to collect at check in.

And the breakfast is pathetic.

2026-05-06 via Nuitee
E
Eva solo_traveller de
7
2026-05-06 via Nuitee
M
María extended_group es
10
Fantástico
Pros:

La ubicación es genial, las instalaciones y el personal muy amable.

Cons:

Nada

2026-05-06 via Nuitee
C
Clemens solo_traveller at
7
Pros:

Die Lage war optimal

Cons:

Das Frühstück war eher schwach. Es gab nur Croissants jedoch kein normales Brot, an keinem einzigen Tag. Der Cafe war gut.

2026-05-06 via Nuitee
F
Flo solo_traveller fr
7
Pros:

L'emplacement et l'appartement en lui même

Cons:

Le petit déjeuner très cher (14€ ) pour ce qu'ils proposaient, pas de pain, de jus frais..

2026-05-05 via Nuitee
O
Ortwin extended_group de
9
2026-05-05 via Nuitee
S
Sophia couple au
8
Very comfortable great amenities. Would definitely stay again and recommend to others.
Pros:

Great location and huge room! Larger than we expected

Cons:

Loved the property but we just had a couple of instances where other guests mistakenly tried to enter our room late at night because their keys taggedto our room by mistake. It gave us a fright on both nights when we were sleeping two nights in a row :(

2026-05-05 via Nuitee
L
Leonor couple es
10
Lo recomendaría por la zona, tranquilidad y comodidad.
Pros:

Comodidad, céntrico, personal muy agradable.

2026-05-05 via Nuitee
J
Julia extended_group pl
9
Super
Pros:

Apartament rodzinny - bardzo dobrze wyposażony, niczego nie brakowało. Lokalizacja świetna, kilka minut od Princess Street. Miła obsługa i możliwość zostawienia bagażu po wymeldowaniu.

Cons:

Mimo że pokój był dobrze wyciszony, drzwi chodziły ciężko i było słychać trzaskanie drzwiami

2026-05-05 via Nuitee
Q
Quanysh solo_traveller kz
10
2026-05-05 via Nuitee
T
Tomasz solo_traveller pl
10
Pros:

Bardzo przestronny i czysty pokój, dobrze wyposażony aneks kuchenny, bardzo miły personel, można zostawić bagaż po wymeldowaniu. Bardzo dobre położenie. Zdecydowanie polecam.

2026-05-04 via Nuitee