Umpqua Valley Hotel

Easy check in and out

Good accommodations above the street-level parking. (No elevator) Decent breakfast. Clean, comfortable and quiet.

BUILD AN ELEVATOR!

very friendly staff, great breakfast, newly updated clean room

Nothing fancy but good place to call home base for the weekend adventures.

Matt at the front desk was very friendly, had no issue accommodating a last-minute (11pm) online booking and taking care of a room issue. Great service!

Even for a value hotel, I feel the rooms could have been cleaner. For example, there were some brown spots on my toilet bowl rim, always unpleasant to see. Also, the system gave me a room that appeared to be undergoing renovation. I wish this didn't happen. Fortunately, Matt resolved it swiftly.

Everything else is as expected for a value-oriented hotel. Amenities are dated but fully functional. My room had working AC, microwave, fridge, TV, small coffee maker. Decor is plain, but that is to be expected. Price is budget-friendly.

Hotel is old but room and restroom are clean. Staffs are friendly. Free breakfast has good variety. The waffle was delicious.

I could smell the stale cigarettes of the past decades. Ultimately, it was a great place for the price and convenience. I’d stay there again.

Overall a good clean basic place to stay. A bit dated but ok. Great easy to walk to dining.
Good breakfast options

Room had been cleaned but the a/c was dusty and made the room musty. Area a bit sketchy but didn’t really feel unsafe. Dennys within a 2 minute walk. Older facility with parking under, which made good shade, but no elevator. Wouldn’t have picked this site for that reason if we had seen that in the info, as stairs are an issue for us. But the staff - we met several— were friendly and helpful.

.

It was a quick one night stay on our way through. It was old and run down but the shower was hot and the beds were comfortable. The staff was really nice.

Clean nice people

Very nice clean and friendly

The staff was friendly when we arrived however it is an older hotel. Our room is clean and spacious..
The area is safe.

You get what you pay for overall this day was better than my most recent $600 hotel

Staff was great Mike was super nice and fun to chat with. Room could have been cleaner but friendly staff made up for it for us

Stairs were very steep, high steps, narrow. I'm older and had to carry one bag at a time. Pretty good complimentary breakfast with sausage, eggs, waffles, bagels, coffee, OJ, Etc.

very personal interaction with staff. Front desk check in clerk was very clear in explaining the security deposit policy and use of credit card(s).
Room was comfortable and had everything.
The noise of people coming up the stairs was a bit disturbing for our assigned room .

Found hair in the bed, couch looked stained

It looks a little run down on the outside, but it was clean and comfortable and the service was excellent. I'd stay there again.