Lagùn Hotel

Hotels
8.6 (805 reviews)
Balinsasayaw Road, Barangay Maligaya, National Highway, Palawan , El Nido , ph

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Poor cleanliness
Uncomfortable room
Low value for money
Bad smells

Categories

Cleanliness
6.65
Multiple mentions of poor cleanliness, including dirty linens and bad odors from rooms.
Service
10
Service was mentioned as standard, though there were issues with responsiveness to complaints.
Location
10
Location is quite convenient; noted positively in one review.
Room Quality
7.62
Many complaints about the rooms being moldy and uncomfortable.
Amenities
9.66
Limited mention; general dissatisfaction with the hotel's offerings.
Value for Money
7.61
General consensus that the hotel did not provide good value for the price paid.
Food and Beverage
9.64
Low-quality breakfast mentioned, but no specific details provided.
Overall Experience
7.6
Overall experience was heavily negative due to multiple issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:50

Property Description

Luxurious Accommodation
Indulge in comfort at Lagùn Hotel with spacious rooms featuring modern amenities such as flat-screen TVs, mini-fridges, and private balconies in select units.

Relaxation and Dining
Unwind by the outdoor swimming pool or on the terrace while sipping on your favorite drink from the bar. Delight your taste buds with delicious meals at the on-site restaurant offering a variety of options.

Convenient Location
Located just a short distance from popular attractions like Big Lagoon El Nido and Small Lagoon El Nido, Lagùn Hotel offers easy access to the best of El Nido. Plus, with around-the-clock assistance and multilingual staff, your every need is catered to seamlessly.

Experience luxury and convenience at Lagùn Hotel - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ENI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for ₱ 1,250 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for ₱ 2,200 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 805 reviews
Cleanliness: 6.65
Service: 10
Location: 10
Room Quality: 7.62
Amenities: 9.66
Value for Money: 7.61
Food and Beverage: 9.64
Overall Experience: 7.6
B
Birgit extended_group de
7
2026-02-13 via Nuitee
D
Daniels extended_group ca
9
Clean and comfortable.
Pros:

Great location. Beautiful pool and views. Very helpful staff.

Cons:

The a/c was on the damp side. To combat that the pool bar could be open 😉

2026-02-11 via Nuitee
A
Adrienne family_with_children ca
7
Cons:

The online communication, We contacted the hotel through booking.com and they promised us a shuttle service, however when we got to the airport arrivals they shuttle wasn't there. we had to wait 1hr for the shuttle service because we had to contact them. we tried calling the hotel multiple times, and there was no answer for a while until they finally picked up and told us that there was no shuttle service on its way to pick us up, but they could send one at the time of the call. we ended up waiting for that 1 hr just waiting for someone to pick us up.

2026-01-28 via Nuitee
F
Fabian couple es
2
Habitaciones con olor a moho
Pros:

La zona de la piscina y la ubicación

Cons:

Nos dieron una habitación que estaba literalmente a 3 metros de recepción ( se escuchaba todo )
La habitación huela a MOHO , muy malo para la salud
La ventana de la habitación , si abres la cortina da a una pared y el suelo está sucio !
El primer día no nos limpiaron la habitación y tuve que ir a decir que la limpiaran , los días siguientes vinieron a (limpiarla) hacer la cama y limpiar un poco por encima el baño
El desayuno es horrible , el zumo imbebible , el café aguado y malo , las mermeladas puro sirope , estaba todo malísimo , la comida filipina no la puedo valorar porque no voy a comer a las 7 de la mañana arroz con pollo o fideos .
Es un hotel muy caro para filipinas para la calidad mediocre que ofrecen .

2026-01-21 via Nuitee
N
natasha family_with_children gb
8
Pros:

Great room, pool bar and restaurant

Cons:

I paid quite a bit more for a room with a free standing bath with a great view, but unfortunately there was no hot water for the bath 😔

2026-01-20 via Nuitee
A
Alexandre family_with_children fr
7
Vacances en famille
Pros:

Localisation proche du centre ville.
Piscine.

Cons:

Couloir ouvert sur l'extérieur sans climatisation tout comme l'ascenseur.
Nous avons pris des crêpes au bar de la piscine: 28 euros les 5 crêpes 30mn pour être servis froides...plus chers qu'en France. Du coup on a même pas essayé le restaurant. Pour info. 11 euros les 5 crêpes en ville.
Un rafraîchissement du bâtiment serait à prevoir.
Bouteille de Gel douche signalé cassé, pas remplacé.
Franchement 1100 euros 2 chambres pour 5 nuits ca ne les vaut pas.
Petit déjeuner sous forme de buffet un peu limité dans le choix, café sans saveur, transparent.
Navette aéroport payante. Pour le standing de l'hôtel c'est un peu limite. 19 euro les 7 km. A Coron navette gratuite pour 18 km. (Fernvale leisure club and resort)

2026-01-19 via Nuitee
M
Mimi couple fi
7
Loistava sijainti, huoneissa parantamista
Pros:

Pidimme hotellin sijainnista ja henkilökunnan avuliaisuudesta. Sängyt olivat ihan hyvät.

Cons:

Toisen sängyn lakanat olivat likaiset ja siivous olisi voinut olla tehokkaampaa. Huoneemme takana asui pakallisia, joilla oli kaksi kukkoa. Heräsimme siis joka yö kukon lauluun. Majoituksen hintaan nähden aamiainen oli kehno.

2026-01-18 via Nuitee
S
Shanon couple au
9
Pros:

Location, staff

2026-01-17 via Nuitee
B
BOGDAN family_with_children ro
6
Pros:

Lack of cleanliness, staff not really trained enough for the job

Cons:

High price for what it offers...

2026-01-13 via Nuitee
G
Gil couple il
8
Good stay in El Nido
Pros:

Spacious room. Hot water and high water pressure in the shower. Cosy infinity pool on the roof. Free parking.

Cons:

The area of the hotel isn't very nice.

2026-01-13 via Nuitee
M
Mariya couple ru
7
Pros:

Приветливый персонал

Cons:

Очень маленький номер. Утром начинал кричать петух и куры у местных жильцов

2026-01-10 via Nuitee
G
Gregor solo_traveller ch
10
2026-01-08 via Nuitee
T
Thanh Hoang Bao couple au
2
Pros:

Location is quite convenience

Cons:

Facility is old, smelly and the room wasnt clean. I got insect bite from the linen

2026-01-06 via Nuitee
C
Carmen Agueda couple es
8
2026-01-05 via Nuitee
M
Mélanie family_with_children ch
7
Bien mais on peut trouver mieux à El Nido
Pros:

La taille des chambres,la mezzanine

Cons:

Les photos qui ne correspondent pas à la réalité,petit déjeuner

2026-01-05 via Nuitee
C
Céline couple ch
9
2026-01-04 via Nuitee
E
Eva-Maria extended_group de
1
HORROR!!! Schimmelburg!
Pros:

HORROR!!! MEIDEN!!!!

Cons:

HORROR!!! Schlechteste Hotel in welchem ich je für diesen Preis übernachtet habe. Ich würde jedem empfehlen dieses Hotel zu vermeiden. Es war auf unserer Reise das teuerste Hotel (140,00 € die Nacht) Zimmer sehen toll aus, jedoch riechen alle nach Schimmel und Moder. Haben 2 mal das Zimmer gewechselt. Hat sich nichts gebessert. Wir hatten zwei Zimmer 1 Doppel und ein Einzelzimmer. Alle die reinste Katastrophe. Da ich ein Reisunternehmen habe, und sehr viel in Asien unterwegs bin kann ich sagen- ich habe für diesen Preis noch nie schlechter übernachtet. es ist teilweise Gesundheitsschädlich.
Ich habe auch mit weiteren Gästen in diesem Hotel gesprochen- die Gäste die dort in diesem Hotel die Hochzeitsreise hatten- taten mir extrem leid. Von vielen Gästen habe ich erfahren, das alle Zimmer nach Schimmel riechen.

Wir waren Gott sei Dank nur 3 Nächte dort. Leider war zu diesem Zeitpunkt (Weihnachten) und keine geeigneten Hotels mehr frei in El Nido- gerne wäre ich sofort abgereist. Wir waren quasi in der Schimmelburg gefangen. Die Damen an der Rezeption konnten uns keine weiteren Zimmer oder Optionales Hotel anbieten. Nach mehrmaligen Fragen, den Manager zu sprechen- wurde mitgeteilt, dieser sei nicht verfügbar. Ich werde mich auch an Booking wenden, da dieses Hotel eine Zumutung für jede Gesundheit ist.

Der Höhepunkt des ganzen war eine Feier am 22.12 von den Hotelangestellten. ich habe nichts gegen feiern, aber nachts um halb 2 Stühle und Tische rumrücken (tragen oder heben geht wohl nicht??!!) ... dass mich und meinen Mann aus dem Schlaf gerissen hat. Ich habe mich mehrmals bei den Damen an der Rezeption beschwert... leider kam immer nur ein Achselzucken.

Von daher... falls ihr einen schönen Urlaub haben möchtet-- sucht euch ein anderes Hotel!!!!

2026-01-02 via Nuitee
E
Eva-Maria extended_group de
1
Pros:

Nichts!

Cons:

Schimmel!Schimmel!Schimmel! Meiden Sie dieses Hotel wenn Ihnen Ihre Gesundheit etwas wert ist.
Werde mich auch an Booking wenden, das dieses Hotel eine Zumutung ist. Es ist unerklärlich, dass dieses Hotel überhaupt mehr als 2 Sterne Bewertung bei Booking hat. Es ist FAKE!!!!

2026-01-02 via Nuitee
M
Mohamed couple dz
6
STAY AWAY!! Worst hotel experience: constant bad smells, daily problems, poor housekeeping, no hot water, dirty water du
Cons:

This was the worst hotel experience I’ve had. The room smelled very bad, and the odor was constant throughout the stay. There were problems every single day, not just once. The bed was uncomfortable, making it difficult to sleep.

Housekeeping was poor — towels were not changed, and the bathroom often had a bad toilet smell. The internet was very slow and unreliable. Breakfast quality was very bad, with limited and low-quality food.

On one occasion, the hot water did not work for the shower. While staff were fixing the issue, the water came out dirty. The hotel did not give any notice or warning about the maintenance; we only found out after the problem occurred.

The issues were consistent every day, and there was no manager available to escalate or resolve the problems. Overall, this hotel offers very bad value for the price. I would not recommend staying here.

2025-12-29 via Nuitee
P
Plamen solo_traveller bg
8
2025-12-28 via Nuitee