Lagùn Hotel

Hotels
8.6 (862 reviews)
Balinsasayaw Road, Barangay Maligaya, National Highway, Palawan , El Nido , ph

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Poor cleanliness
Uncomfortable room
Low value for money
Bad smells

Categories

Cleanliness
6.65
Multiple mentions of poor cleanliness, including dirty linens and bad odors from rooms.
Service
10
Service was mentioned as standard, though there were issues with responsiveness to complaints.
Location
10
Location is quite convenient; noted positively in one review.
Room Quality
7.62
Many complaints about the rooms being moldy and uncomfortable.
Amenities
9.66
Limited mention; general dissatisfaction with the hotel's offerings.
Value for Money
7.61
General consensus that the hotel did not provide good value for the price paid.
Food and Beverage
9.64
Low-quality breakfast mentioned, but no specific details provided.
Overall Experience
7.6
Overall experience was heavily negative due to multiple issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:50

Property Description

Luxurious Accommodation
Indulge in comfort at Lagùn Hotel with spacious rooms featuring modern amenities such as flat-screen TVs, mini-fridges, and private balconies in select units.

Relaxation and Dining
Unwind by the outdoor swimming pool or on the terrace while sipping on your favorite drink from the bar. Delight your taste buds with delicious meals at the on-site restaurant offering a variety of options.

Convenient Location
Located just a short distance from popular attractions like Big Lagoon El Nido and Small Lagoon El Nido, Lagùn Hotel offers easy access to the best of El Nido. Plus, with around-the-clock assistance and multilingual staff, your every need is catered to seamlessly.

Experience luxury and convenience at Lagùn Hotel - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ENI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for ₱ 1,250 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for ₱ 2,200 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 862 reviews
Cleanliness: 6.65
Service: 10
Location: 10
Room Quality: 7.62
Amenities: 9.66
Value for Money: 7.61
Food and Beverage: 9.64
Overall Experience: 7.6
G
Genaro couple us
5
I’m happy to recommend
Pros:

Receptionist and crew are polite and very helpful

Cons:

Very close to the beach and airport

2026-05-27 via Nuitee
A
Alicia couple us
10
It was wonderful. It was clean and charming. I love the necklaces they gave you when you arrived.
Pros:

It was beautiful and clean

Cons:

The pool closing at 10

2026-05-20 via Nuitee
K
Kenton couple us
9
2026-05-17 via Nuitee
M
Monika couple sk
10
S odstupom najlepšie ubytovanie za našich 5 týždňov skákania po ostrovoch.
Pros:

Flexibilita a ochota personálu, ktorý dokázal každý nedostatok rýchlo vyriešiť, room service, bazén, poloha a dobré pestré raňajky.

Cons:

Izba, ktorú sme si pôvodne zarezervovali nám bola hneď na začiatku predstavená ako nie dobrá. Čo bola pravda, bolo v nej cítiť vlhkosť od múru zvonku a bola tmavá a hlučná. Vyriešili sme to ponúknutým upgradom,ktorý sme si doplatili za izbu s balkónom.

2026-05-14 via Nuitee
S
Shane couple au
6
2026-05-07 via Nuitee
Z
Zsófia solo_traveller hu
10
Pros:

Kedves személyzet, jó elhelyezkedés, tágas, tiszta szobák. Kirándulásban és transzferben is nagyon segítőkészek voltak, köszönjük!

Cons:

Kissé zajos, mivel az út mellett helyezkedik el, de csukott ablaknál lehet pihenni.

2026-05-04 via Nuitee
V
Vazquez couple es
8
2026-04-26 via Nuitee
A
Aine couple ie
2
Have not received deposit reimbursement. Very dissatisfied.
Pros:

Location, pool

Cons:

Very disappointed with our experience. Although we had a pleasant stay, we were charged a deposit fee of 5,000 pesos (€70) on arrival which we paid by Visa card. When checking out, we were informed that the machine wasn’t working so the deposit could not be refunded but it would be in the next few days. This never happened. We have contacted the hotel multiple times to try to resolve this and have still not received the reimbursement. Our stay was over 2 weeks ago now. This is simply unacceptable and we are very disappointed.

2026-04-25 via Nuitee
C
Carina Angelica couple ph
10
It was ok
Pros:

Location

Cons:

Not having a lot of stuff in the dining room.

2026-04-24 via Nuitee
F
Fearless62765413814 Family Dubai, Emirate of Dubai
10
Lagun Hotel
Pros:

The hotel is very clean and the staff is very kind.
Well appreciated.
Ibrahim

2026-04-21 via Tripadvisor
A
Aaron family_with_children au
10
Awesome!!
Pros:

Amazing stay I honestly wish this had been our accommodation for the entire trip. The apartment was incredibly comfortable, clean, and felt extremely safe from the moment we arrived. Having great restaurants right outside the front door was so convenient, and the beach plus pool access made it even better. Everything you could want in one place. We would definitely stay here again without hesitation!

2026-04-19 via Nuitee
N
Nomad39259277457 Family
10
Excelent hotel
Pros:

We enjoy out stay at this hotel, Fateh treat us so nice and line, we love out stay here. We hope to get back Soon. 10/10 excelent. 😍🙌🏻

2026-04-16 via Tripadvisor
A
Aurelie solo_traveller us
10
Pros:

La piscine à débordement est superbe et accessible jusqu'à 22h.

Cons:

Le tarif pour la nuit est un peu cher, mais l'hôtel est magnifique.

2026-04-15 via Nuitee
G
Geoffrey couple au
9
Pros:

Room breakfast pool

2026-04-13 via Nuitee
A
Andrea solo_traveller cy
9
2026-04-13 via Nuitee
I
Igors couple gb
5
2026-04-12 via Nuitee
M
Marion couple fr
7
ça s’est bien passé
Pros:

la localisation et le personnel au top

Cons:

trop cher
pas très très propre

2026-04-10 via Nuitee
M
marcolB7434SG Family
2
Had a horrible experience at this hotel — they charged us for a night we were told would be waived, and after four month
Pros:

This hotel is a complete nightmare! We had a terrible experience there and will never stay there again. The hotel itself is in a terrible state compared to 5 years ago.

First of all, they robbed us of a night’s stay for a two-room reservation. When we call to complain, they tell us to wait for a supervisor and to call back later. We call back, but there is never a supervisor in sight.

We called ahead to let them know our flight would be arriving a day later. They said that if they could book our room for that night, we wouldn’t have to pay. We arrived early in the morning, and they said they had booked our room.

So, we spent the entire morning waiting in the lobby, exhausted but were ok since we weren't paying for the night. When checking out, they gave us the checkout receipt that I requested, which showed the nights we had stayed there for proof.

It’s been an exhausting four months trying to get our money back from this hotel. They’re total liars!

2026-04-06 via Tripadvisor
Z
Zsédely-Bakos family_with_children hu
10
Hangulatos oázis a belvárosban.
Pros:

Közel volt mindenhez.

Cons:

-

2026-04-03 via Nuitee
R
Rebecca family_with_children hk
8
Pros:

Friendly and helpful staff gave us a warm welcome. The room was lovely and we really enjoyed the pool and gorgeous view. Short walk into town. Wonderful stay!

2026-04-02 via Nuitee