Turnpike Motel Richmond VA by Hotel O US 60

Hotels
•
OYO AMER
6.6 (50 reviews)
5918 Midlothian Turnpike, Richmond, Virginia, 23225 , Richmond , US
+1 804-232-4311

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Facilities

Multilingual staff
Smoke-free property
RV, bus, truck parking
Free self parking
Free RV, bus, truck parking
Secured parking
Free WiFi
24-hour front desk
Concierge service
Wheelchair accessible

Review Highlights

Pros:
Good value / low price
Convenient location (near downtown and stores)
Basic amenities available (microwave, fridge, coffee maker, Wi‑Fi)
Comfortable beds / some clean rooms
Plenty of parking / easy room access
Cons:
Dirty bathrooms / tub with hair
Old / run-down property with maintenance issues
Unfriendly or poor service (locked office, manager problems, PIN incident)
Check-in / reservation confusion
Cable/TV issues (missing channels, cumbersome remotes)
Appliance problems (fridge not cooling, microwave knob missing)

Categories

Cleanliness
4.5
Mixed but leaning negative: multiple reports of dirty bathrooms (shower room dirty, tub full of hair), some guests called the place 'a dump' or 'unacceptable', though a few reviews described rooms as clean.
Service
5
Mixed to poor: several complaints about unfriendly staff, locked office/late check-in, manager issues and an incident asking for a PIN; occasional mentions of 'spot on service'.
Location
7.5
Positive: frequently described as convenient/central (near Downtown Richmond, Chesterfield Mall, restaurants), easy access to stores and about 10 minutes from downtown.
Room Quality
6
Mixed: some guests found rooms comfortable with good beds and working A/C, others noted old/run-down units and multiple maintenance issues (sticking flush, slow bathroom light, fridge/freezer problems).
Amenities
6.8
Mixed: basic amenities (microwave, fridge, coffee maker, TV, Wi‑Fi) are present and appreciated, but there are complaints about cable lineup (missing channels, need two remotes), missing microwave knob, and fridge cooling issues.
Value for Money
8
Positive: many guests highlighted strong value and low price (including a $50 stay), stating they'd stay again for brief road‑trip stops.
Food and Beverage
6.6
Standard quality for this hotel tier
Overall Experience
8.4
Mixed but generally acceptable for budget travelers: while service and cleanliness issues are noted, many guests felt the property delivered the expected basics (safe, clean enough rooms, comfortable beds, good price) and would stay again for short stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Convenient Amenities

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Featured Amenities

Featured amenities include a 24-hour front desk and multilingual staff. Free self parking is available onsite.

Comfortable Accommodations

Make yourself at home in one of the 34 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and microwaves.

Turnpike Motel offers a stay that combines comfort and convenience. Book now for a delightful experience.

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and a fireplace in the lobby.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

6.6
Based on 50 reviews
Cleanliness: 4.5
Service: 5
Location: 7.5
Room Quality: 6
Amenities: 6.8
Value for Money: 8
Food and Beverage: 6.6
Overall Experience: 8.4
D
dennis • family
2
Pros:

This place was a DUMP‼️. Do not book it ever‼️‼️horrible ‼️

2023-03-26 • via Nuitee
L
LOUIS
10
Pros:

Convenient exces to stores

2022-04-12 • via Nuitee
L
Leland
10
Pros:

Very good value in a smaller motel with well maintained units containing the most needed amenities - microwave, fridge, coffee maker, TV, WiFi. King bed had king-sized pillows which were too big. No lobby so you have to stand outside and register through a window.

2022-02-20 • via Nuitee
L
Larry W.
8
nice
Pros:

I like it a good clean to stay some night

2021-11-06 • via Nuitee
M
Mark
8
Good motel for a great price
Pros:

Great price!

2021-06-08 • via Nuitee
C
Carlos
2
Pros:

Bad manager service room bad conditions

2021-03-01 • via Nuitee
J
John
8
Pros:

I’ll gladly stay here again for one night stay on road trip to shore. Safe, clean rooms.

2021-02-16 • via Nuitee
J
Joe
10
Excellent!
Pros:

Clean! Spot on service! Comfortable beds!

2020-04-28 • via Nuitee
C
Courtney • friends
8
Pros:

The hotel is very cut and dry. There is wi-fi but besides that, nothing special is offered. It was central to a bunch of locations including Downtown Richmond, the Chesterfield Mall, and so many restaurants. For the price, I would stay there again!

2020-02-24 • via Nuitee
Q
Quippian • self
8
Pros:

The cable service needs to be adjusted (8-9 sports channels unnecessary. No Cartoon Network.).

The cable TV operation needs to be adjusted, Need two remote control units to operate the system.

2019-12-24 • via Nuitee
V
Verified traveler • self
4
Pros:

I arrived at 18:00 on Saturday night. Office was locked and nobody was inside. I had to wait in the cold wind for 10 minutes before someone shows up.

The shower room is dirty.

2019-12-23 • via Nuitee
V
Verified traveler • self
6
Pros:

Was promised 1st floor room in message from property via Expedia, but was put on the 2nd floor anyway when i arrived.

2019-11-04 • via Nuitee
C
Claire
4
If you don't care about service, this is the place
Pros:

The room was what would be expected for the cost, however, the service was awful, when paying for the room, I was asked to reveal my PIN!!! When I refused, I was scolded for not paying for the room in advance if I didn't want to give my PIN despite the fact that I just followed the instructions on the booking website; extremely unfriendly and unhelpful - I suppose we had got used to American hospitality, unfortunately the owners were not.

2019-10-24 • via Nuitee
J
Jerome
6
Pros:

Overall nice place but the bathroom tub was full of hair it was clearly not cleaned out after last guest

2019-09-23 • via Nuitee
V
Verified traveler • self
2
Pros:

This motel was old and run down!! Bathroom was unacceptable and staff was no good!!

2019-09-23 • via Nuitee
R
Ross
10
Pros:

Hotel was clean, in good condition, and in general exactly what you'd expect it to be like.

2019-09-11 • via Nuitee
V
Verified traveler • family
8
Pros:

quite motel with good stuffs. Just 10 min from downtown

2019-08-09 • via Nuitee
Q
Quippian • self
6
Pros:

LIKE: clean; plenty of parking; easy room access
DISLIKES: No "Cartoon Network" cable; no outside trash cans; property looks a bit shabby

2019-07-02 • via Nuitee
V
Verified traveler
2
Confusion
Pros:

Showed and they kept telling me that I didn’t have a reservation even thou already paid for it weeks ago on this app. So I left and booked another room somewhere else. Working on getting refunded

2019-06-23 • via Nuitee
M
Mark
8
Convenient
Pros:

Not bad

2019-06-14 • via Nuitee