Hotel Cap Polonio

Hotels
8.4 (1372 reviews)
Fahltskamp 48 , Pinneberg , de

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Central location
Cons:
Rooms too simple
Lacking certain amenities

Categories

Cleanliness
8.04
Overall, the reviews mention good cleanliness, though some rooms were noted as simple.
Service
9.01
Multiple reviews highlighted the friendliness and attentiveness of the staff.
Location
9.05
The central location received positive remarks from several reviews.
Room Quality
7.5
Comments indicated the rooms were simple, lacking some amenities.
Amenities
8.03
Basic amenities are present, but some guests noted room features are lacking.
Value for Money
7.99
While prices are on the high side, the quality of food and service is appreciated.
Food and Beverage
9.04
The food quality received high praise, particularly the breakfast and restaurant offerings.
Overall Experience
8.51
General sentiment reflects a very positive stay with a strong likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:43

Property Description

Welcome to Hotel Cap Polonio in Pinneberg!

Charming Accommodations: Renovated in 2004, our rooms feature modern amenities including flat-screen TVs and comfortable seating areas. The 1920s style decor in some public areas adds a touch of nostalgia to your stay.

Convenient Facilities: Enjoy free WiFi, a restaurant, and a terrace during your visit. Unwind at the on-site bar or take advantage of the free toiletries and hairdryer provided in each room for your comfort.

Exceptional Service: Our 24-hour front desk is always available to assist you, ensuring a seamless and enjoyable experience throughout your time with us.

Ready to experience comfort and convenience at Hotel Cap Polonio? Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 11 per person per night when using an available cot.
    People no matter the age stay for € 22 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1372 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 7.5
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 8.51
C
Carla couple se
7
2026-07-25 via Nuitee
K
Kathrin solo_traveller de
8
2026-07-24 via Nuitee
S
Stephan solo_traveller se
9
Pros:

Calm surrounding, good breakfast, very nice and helpful personell. Beautiful hotel.

Cons:

Little minus: the rooms had no minibar (fridge) to cool stuff.

2026-07-24 via Nuitee
L
Löwer solo_traveller de
8
2026-07-22 via Nuitee
G
Geraldine family_with_children gb
10
Luxury on the edge of a forest
Pros:

Hotel Cap Polino is a short walk from the Pinneburg train ... 10-15 minutes and an easy route to follow. Behind it is a huge city forest that is well looked after and very pleasant to stretch your legs in.

The actual hotel gave us a warm welcome and staff suggested somewhere to eat as we visited on Sunday when their Deck 48 restaurant and bar was closed. (The recommendation was the Elena Greek restaurant which was just right for us).

The hotel was immaculate with a smoothly operating lift, very comfy beds, a thoughtfully designed ensuite, a pleasant view, but the real stand out was the breakfast and the theme of being on a luxury steamer from the early 1900s. There is also a courtyard within the hotel with a sweet little vending machine.

As a person I am used to a kettle in a hotel room but instead they had bottled water and a bottle opener. I really liked this novelty.

Cons:

There was nothing I didn't like.

2026-07-21 via Nuitee
J
Juliane extended_group de
8
2026-07-20 via Nuitee
M
Manfred couple de
10
Empfehlenswertes Hotel.
Pros:

Außerordentlich freundliches und hilfsbereiten Personal, ohne dabei aufdringlich zu wirken.
Wir würden auf jeden Fall das Hotel weiterempfehlen und selbst wieder buchen .

2026-07-19 via Nuitee
T
Thomas extended_group de
8
2026-07-19 via Nuitee
O
Oliver couple de
8
2026-07-18 via Nuitee
S
Sabine solo_traveller de
6
Pros:

Gute Verkehrsanbindung nach Hamburg mit öffentlichen Verkehrsmitteln. Sehr nettes Personal, großer Parkplatz. Hotel ist mit vielen tollen Details versehen und hat seinen eigenen Charme.

Cons:

Die Ausstattung ist sehr einfach gehalten und wenig modern. Würde wahrscheinlich z.B. im Eingangsbereich / Frühstücksraum auch nicht zu dem Hotel passen, aber Treppenhaus, Zimmertüren, Aufzug und gerade die Zimmer incl. Badezimmer könnten bestimmt etwas aufgewertet werden. Vom Frühstück haben wir uns ebenfalls für den Preis mehr erhofft. Die Sachen, die angebotenen wurden, waren alle regional, was wir sehr gut finden, aber es war überschaubar. So gab es z.B. "nur" normalen Filterkaffee am Tisch und ansonsten eine eher kleine Auswahl. Für uns passte das Preis-Leistungs-Verhältnis für den aktuellen Standard nicht so recht.

2026-07-12 via Nuitee
H
Hillegonda couple nl
8
Ideaal voor een mini vakantie
Pros:

Dichtbij het station, parkeren kost bijna niks (€3 per nacht), kamer is schoon en ruim genoeg. Echt een knus Duits hotel.

Cons:

-

2026-07-12 via Nuitee
R
Ralf family_with_children de
8
Pros:

Sehr freundliches Personal, ruhige Lage. Sehr gur zum entspannen.

2026-07-12 via Nuitee
U
Ulla couple dk
9
2026-07-09 via Nuitee
H
Heddema extended_group nl
8
2026-07-09 via Nuitee
L
Luc solo_traveller nl
10
2026-07-09 via Nuitee
B
Barend solo_traveller nl
6
Jammer gemiste kans. Duur inverhouding
Pros:

Genoeg parkeerplaatsen

Cons:

Geen airco of ventilator op geen vd kamers.
Met name vanaf 115 tm 119 staan vol op de zon.
Wordt gewoon meer dan 30°
Dacht de gekoelde flessen water als compensatie te krijgen maar stonden gewoon op de factuur.
Voor een 4 sterren mogen ze het ontbijt en gekoelde kamers en aanzicht van het gebouw aanpakken.

2026-07-07 via Nuitee
A
Anette couple dk
7
Udmærket til prisen
Pros:

God stemning - venligt personale

Cons:

Ville gerne have haft et lille køleskab og AC. Havde selv taget ventilator med

2026-07-06 via Nuitee
I
Ingo solo_traveller de
8
2026-07-06 via Nuitee
M
Marion solo_traveller de
8
2026-07-06 via Nuitee
M
Micha P. solo_traveller de
9
Pros:

Gute Betten, gutes Frühstück, gutes Personal, gute Lage..

2026-07-05 via Nuitee