Hotel Diplomat

Hotels
8.9 (1341 reviews)
35B Horvatova ulica , Zagreb , hr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Packed lunches
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Clean and comfortable rooms
Free parking
Cons:
Location not ideal for city center
Noise from events

Categories

Cleanliness
8.95
Guests noted cleanliness positively: 'alles war sehr sauber' and 'muito limpo comida excelente', although there was a complaint about noise affecting the cleanliness perception.
Service
9.25
Multiple reviews praised the staff for their friendliness and helpfulness, with comments such as 'very nice staff, ready to help' and 'os funcionários muito gentis'.
Location
8.25
Location received mixed feedback; while it is convenient for travelers, some felt it wasn't ideal, as mentioned in the review about being in a business district.
Room Quality
9.05
Guests expressed satisfaction with room quality: 'very comfortable room', 'soba je bila čista, udobna i prostrana'.
Amenities
8.75
Amenities such as parking and breakfast variety were highlighted positively, with 'parking is free' and 'doručak bogat i odličan'.
Value for Money
8.75
Guests felt that the combination of services provided a good deal, supporting a positive perception of value.
Food and Beverage
9.05
Food quality was rated well with comments emphasizing the breakfast and dining options: 'super Frühstück' and 'Colazione ricca ed abbondante'.
Overall Experience
9.15
Overall experience was highlighted positively with guests expressing intent to return, highlighting an overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:22

Property Description

Modern Rooms with Free Parking and Room Service
Hotel Diplomat, located in Novi Zagreb, offers modernly decorated rooms with a minibar, desk, and flat-screen TV. Enjoy the convenience of free private parking and room service during your stay.

Deluxe Amenities for a Relaxing Stay
Unwind in the private bathrooms equipped with a spa bath and complimentary toiletries. Stay connected with free WiFi provided throughout the hotel. Start your day right with a rich buffet breakfast served daily.

Entertainment and Dining Options
Experience live music performances while enjoying a selection of snacks at the on-site Big Mamma Pub. Explore nearby attractions such as King Tomislav Square and Ban Josip Jelacic Square just a short distance away.

Book your stay at Hotel Diplomat now for a memorable experience in Zagreb!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 1341 reviews
Cleanliness: 8.95
Service: 9.25
Location: 8.25
Room Quality: 9.05
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.05
Overall Experience: 9.15
A
Aleksandr • family_with_children • hr
6
Pros:

Просторный номер, хороший душ, отличный завтрак

Cons:

Отсутствие бутылок с водой в номере, отсутствие одноразовых тапочек, некомфортные подушки.

2026-02-12 • via Nuitee
I
Ivan • solo_traveller • bg
10
Thank you Hotel Diplomat.
Pros:

Great hotel, very close to the highway, quiet and cozy.
Kind and polite staff, spacious and clean rooms.
High-level bar and restaurant. Great and rich breakfast for every taste.
I will be happy to come back.
Thank you Hotel Diplomat.

Cons:

Everything was great.

2026-02-12 • via Nuitee
M
Marko • solo_traveller • hr
10
Pros:

Pristup hotelu,parking ,osoblje ,čistoća ,sve pohvale

2026-02-11 • via Nuitee
E
EDO • solo_traveller • hr
9
2026-02-11 • via Nuitee
D
Dražen • solo_traveller • hr
6
Ok zbog cijene
Pros:

Cijena je OK

Cons:

Lokacija, sadržaj, namještaj

2026-02-10 • via Nuitee
S
Siniša • solo_traveller • hr
10
Pros:

Čist objekat, jako uslužno i ljubazno osoblje, velik parking

Cons:

Nista

2026-02-09 • via Nuitee
R
Ranko • solo_traveller • hr
8
2026-02-09 • via Nuitee
B
Branimir • solo_traveller • ba
8
2026-02-09 • via Nuitee
D
Dejan Donev • family_with_children • mk
10
2026-02-08 • via Nuitee
A
Antun • solo_traveller • hr
6
2026-02-08 • via Nuitee
N
Nebojša Nikolić • solo_traveller • rs
10
2026-02-08 • via Nuitee
J
Jonas • family_with_children • br
9
Hotel maravilhoso
Pros:

Ótimo em tudo

Cons:

Caro, porém vale a pena

2026-02-08 • via Nuitee
K
klaric • solo_traveller • hr
10
2026-02-01 • via Nuitee
B
Bozo • solo_traveller • hr
8
2026-01-30 • via Nuitee
I
Ivana • extended_group • at
10
2026-01-30 • via Nuitee
A
Apostolos Z • family_with_children • gb
8
Great value for moneu
Pros:

Great breakfast, great location spacious and comfy roo.

Cons:

The personnel could have been more welcome

2026-01-29 • via Nuitee
M
Mediteran • extended_group • hr
10
2026-01-29 • via Nuitee
A
Asmin • couple • ba
9
2026-01-29 • via Nuitee
D
Danijel • extended_group • hr
10
Pros:

Sve izvrsno,sve preporuke!

Cons:

.

2026-01-29 • via Nuitee
J
Jurica Barkijevic • extended_group • de
10
2026-01-29 • via Nuitee