Hotel Diplomat

Hotels
8.9 (1505 reviews)
35B Horvatova ulica , Zagreb , hr

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Clean and comfortable rooms
Free parking
Cons:
Location not ideal for city center
Noise from events

Categories

Cleanliness
8.95
Guests noted cleanliness positively: 'alles war sehr sauber' and 'muito limpo comida excelente', although there was a complaint about noise affecting the cleanliness perception.
Service
9.25
Multiple reviews praised the staff for their friendliness and helpfulness, with comments such as 'very nice staff, ready to help' and 'os funcionários muito gentis'.
Location
8.25
Location received mixed feedback; while it is convenient for travelers, some felt it wasn't ideal, as mentioned in the review about being in a business district.
Room Quality
9.05
Guests expressed satisfaction with room quality: 'very comfortable room', 'soba je bila čista, udobna i prostrana'.
Amenities
8.75
Amenities such as parking and breakfast variety were highlighted positively, with 'parking is free' and 'doručak bogat i odličan'.
Value for Money
8.75
Guests felt that the combination of services provided a good deal, supporting a positive perception of value.
Food and Beverage
9.05
Food quality was rated well with comments emphasizing the breakfast and dining options: 'super Frühstück' and 'Colazione ricca ed abbondante'.
Overall Experience
9.15
Overall experience was highlighted positively with guests expressing intent to return, highlighting an overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:22

Property Description

Modern Rooms with Free Parking and Room Service
Hotel Diplomat, located in Novi Zagreb, offers modernly decorated rooms with a minibar, desk, and flat-screen TV. Enjoy the convenience of free private parking and room service during your stay.

Deluxe Amenities for a Relaxing Stay
Unwind in the private bathrooms equipped with a spa bath and complimentary toiletries. Stay connected with free WiFi provided throughout the hotel. Start your day right with a rich buffet breakfast served daily.

Entertainment and Dining Options
Experience live music performances while enjoying a selection of snacks at the on-site Big Mamma Pub. Explore nearby attractions such as King Tomislav Square and Ban Josip Jelacic Square just a short distance away.

Book your stay at Hotel Diplomat now for a memorable experience in Zagreb!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 1505 reviews
Cleanliness: 8.95
Service: 9.25
Location: 8.25
Room Quality: 9.05
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.05
Overall Experience: 9.15
J
Josip • solo_traveller • hr
9
2026-06-20 • via Nuitee
I
Irina • couple • rs
10
Замечательный отель
Pros:

Отличный отель, нам предложили улучшенный номер, хотя мы бронировали обычный, за что огромное спасибо, номер свеженький, новый ремонт и мебель, все чистенькое❤️ завтрак так же прекрасен, шведский стол на котором есть все

2026-06-19 • via Nuitee
P
Peđa • couple • hr
10
2026-06-18 • via Nuitee
D
Darko Rakic • solo_traveller • rs
9
Super hotel
Pros:

Osoblje je super. Čistoća i u dobnost za svaku preporuku.

Cons:

Doručak bi mozda mogao biti malo bolji

2026-06-17 • via Nuitee
T
Theco53 • couple • nl
8
Pros:

nvt

Cons:

nvt

2026-06-16 • via Nuitee
K
Korade • solo_traveller • hr
10
2026-06-16 • via Nuitee
L
Lazaneo • couple • us
10
2026-06-15 • via Nuitee
M
Marin • solo_traveller • hr
10
2026-06-15 • via Nuitee
L
LukaUrh • solo_traveller • si
10
2026-06-15 • via Nuitee
A
Ana • solo_traveller • rs
9
Good choice for business trip
Pros:

Very comfortable for business trip. Parking free, easy access to main roads and highway.

Cons:

If you are coming as tourist it is a bit far from center.

2026-06-10 • via Nuitee
P
Peđa • solo_traveller • hr
10
2026-06-10 • via Nuitee
R
Rony • couple • il
9
Highly recommend this hotel for a one night stay
Pros:

Very nice hotel with very friendly and helpful staff. Looks like new. Excellent breakfast

Cons:

The location is far from any restaurant and requires a car

2026-06-10 • via Nuitee
B
Bojan • solo_traveller • si
10
2026-06-09 • via Nuitee
S
Sian • couple • gb
10
Perfect stopover just minutes from the motorway.
Pros:

Perfect for our needs.
Clean, spacious room.
Super comfortable bed.
Lovely bathroom with powerful walk-in shower.
Parking outside door.
Great pub on site.
Fabulous breakfast (except for the horrible ‘juice’).
Extremely helpful staff, always smiling and proactively helpful.
It's not somewhere you would stay for your two-week holiday, but for a short stay or travelling through on the motorway it was perfect.
All the staff were helpful but special mention to Tara on reception and Davide in the Big mama pub who went above and beyond - 🌟🌟
I am vegetarian and there wasn't anything on the menu for me and the £20 buffet (that was great value) didn't have a veg main meal option so Davide asked why I hadn't got much on my plate and went to kitchen to ask chef to make vegetarian dish for me. Tye rest of the buffet was excellent.

Cons:

Honestly, nothing and I am picky!
We had two dogs and there was nowhere to walk them but we knew that before we arrived so not a problem. Everything that was promised was delivered.

2026-06-07 • via Nuitee
A
Aleks • solo_traveller • hr
8
2026-06-07 • via Nuitee
I
Ivan • couple • hr
9
2026-06-05 • via Nuitee
R
Rakesh • solo_traveller • in
9
Pros:

Staff, proximity to highway. Food was good.

2026-06-05 • via Nuitee
J
Josip • extended_group • hr
7
2026-06-04 • via Nuitee
G
Goran • couple • hr
10
2026-06-03 • via Nuitee
M
Michael • solo_traveller • de
8
2026-06-03 • via Nuitee