Hotel Diplomat

Hotels
8.9 (1366 reviews)
35B Horvatova ulica , Zagreb , hr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Packed lunches
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Clean and comfortable rooms
Free parking
Cons:
Location not ideal for city center
Noise from events

Categories

Cleanliness
8.95
Guests noted cleanliness positively: 'alles war sehr sauber' and 'muito limpo comida excelente', although there was a complaint about noise affecting the cleanliness perception.
Service
9.25
Multiple reviews praised the staff for their friendliness and helpfulness, with comments such as 'very nice staff, ready to help' and 'os funcionários muito gentis'.
Location
8.25
Location received mixed feedback; while it is convenient for travelers, some felt it wasn't ideal, as mentioned in the review about being in a business district.
Room Quality
9.05
Guests expressed satisfaction with room quality: 'very comfortable room', 'soba je bila čista, udobna i prostrana'.
Amenities
8.75
Amenities such as parking and breakfast variety were highlighted positively, with 'parking is free' and 'doručak bogat i odličan'.
Value for Money
8.75
Guests felt that the combination of services provided a good deal, supporting a positive perception of value.
Food and Beverage
9.05
Food quality was rated well with comments emphasizing the breakfast and dining options: 'super Frühstück' and 'Colazione ricca ed abbondante'.
Overall Experience
9.15
Overall experience was highlighted positively with guests expressing intent to return, highlighting an overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:22

Property Description

Modern Rooms with Free Parking and Room Service
Hotel Diplomat, located in Novi Zagreb, offers modernly decorated rooms with a minibar, desk, and flat-screen TV. Enjoy the convenience of free private parking and room service during your stay.

Deluxe Amenities for a Relaxing Stay
Unwind in the private bathrooms equipped with a spa bath and complimentary toiletries. Stay connected with free WiFi provided throughout the hotel. Start your day right with a rich buffet breakfast served daily.

Entertainment and Dining Options
Experience live music performances while enjoying a selection of snacks at the on-site Big Mamma Pub. Explore nearby attractions such as King Tomislav Square and Ban Josip Jelacic Square just a short distance away.

Book your stay at Hotel Diplomat now for a memorable experience in Zagreb!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 1366 reviews
Cleanliness: 8.95
Service: 9.25
Location: 8.25
Room Quality: 9.05
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.05
Overall Experience: 9.15
M
Mr. Nenad • couple • rs
9
2026-03-07 • via Nuitee
N
Norbert • solo_traveller • hu
10
2026-03-07 • via Nuitee
I
Igor • couple • hr
10
2026-03-06 • via Nuitee
D
Dragan • couple • rs
9
Pros:

Ljubazno osoblje. Čisto i uredno. Dobar doručak. Odlična vrednost za uloženi novac. Za svaku preporuku.

Cons:

Sve je bilo ok.

2026-03-06 • via Nuitee
M
Maja • couple • de
10
2026-03-06 • via Nuitee
A
Adnan • couple • si
9
2026-03-05 • via Nuitee
M
Marek • solo_traveller • pl
10
2026-03-04 • via Nuitee
Željka • extended_group • ch
4
Gibts viel mehr bessere Hotels in Zg...
Pros:

Parkplatz - groß und praktisch

Cons:

Personal war unhöflich und obwohl die Kuche noch nicht zu gemacht hat, die waren sauer weil die für uns kochen sollten.

2026-03-03 • via Nuitee
K
Komarowsky • couple • rs
7
Specific location best for a short stay
Pros:

The hotel is relatively new, it has a big TV screen in the room and the internet was working well. The breakfast was OK, with lots of variety and the servers always refilled what was missing. The hotel has a big parking lot where you can park. There's also a pub inside where you can have a meal, especially because the hotel is at a remote place and nothing is really nearby.

Cons:

The hotel is situated almost at the end of the city and there's really nothing special around it, you basically always need a car to go somewhere. It also has a casino, which some might find a bit strange, but it has a separate entrance and is not directly in the hotel building. We couldn't start the TV programs even though we tried to use the user manual, but it's not a big deal.

2026-03-03 • via Nuitee
D
Daliborka • solo_traveller • ie
10
Pros:

Everything

Cons:

/

2026-03-03 • via Nuitee
M
Marjetka • family_with_children • si
10
2026-03-02 • via Nuitee
A
andrea • couple • hr
9
2026-03-02 • via Nuitee
M
Morana • extended_group • hr
10
Odličan izbor za poslovna putovanja i okupljanja
Pros:

Ugodan hotel sa izvrsnim pubom i buffet doruckom, udobnim krevetima, blizu obilaznice i vaznijih prometnica, ali buka se ne čuje i vrlo je mirno i tiho. Prostran besplatni parking i vrlo ugodno i ljubazno osoblje.

Cons:

-

2026-03-02 • via Nuitee
I
Ivan • solo_traveller • hr
10
2026-03-02 • via Nuitee
M
Mate • extended_group • hr
10
2026-03-01 • via Nuitee
B
bewerti • solo_traveller • de
10
Schönes Hotel mit einem sehr aufmerksamen Personal und tollem Frühstück
Pros:

Die Zimmer sind schön und sehr modern , zumindest habe ich eine Upgrat bekommen in den neuen Bereich und da war das dann halt so . Das Personal ist sehr freundlich und zuvorkommend . Das Frühstück hat mich wirklich abgeholt . Riesenauswahl und alles super frisch .

Cons:

Die Lage war ein wenig außerhalb

2026-03-01 • via Nuitee
S
Sneperger • couple • hr
10
2026-02-28 • via Nuitee
M
Marsel 68 • solo_traveller • hr
9
Odličan hotel za poslovna putovanja
Pros:

Super lokacija, komotan parking, lijepa i prostrana soba, također i kupatilo. Vrlo čisto i uredno, sve novo

Cons:

Nemogućnost gledanja TV programa

2026-02-28 • via Nuitee
R
Robert • solo_traveller • hr
9
2026-02-28 • via Nuitee
M
Mateo • solo_traveller • hr
10
2026-02-27 • via Nuitee