Hotel Diplomat

Hotels
8.9 (1366 reviews)
35B Horvatova ulica , Zagreb , hr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Packed lunches
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Clean and comfortable rooms
Free parking
Cons:
Location not ideal for city center
Noise from events

Categories

Cleanliness
8.95
Guests noted cleanliness positively: 'alles war sehr sauber' and 'muito limpo comida excelente', although there was a complaint about noise affecting the cleanliness perception.
Service
9.25
Multiple reviews praised the staff for their friendliness and helpfulness, with comments such as 'very nice staff, ready to help' and 'os funcionários muito gentis'.
Location
8.25
Location received mixed feedback; while it is convenient for travelers, some felt it wasn't ideal, as mentioned in the review about being in a business district.
Room Quality
9.05
Guests expressed satisfaction with room quality: 'very comfortable room', 'soba je bila čista, udobna i prostrana'.
Amenities
8.75
Amenities such as parking and breakfast variety were highlighted positively, with 'parking is free' and 'doručak bogat i odličan'.
Value for Money
8.75
Guests felt that the combination of services provided a good deal, supporting a positive perception of value.
Food and Beverage
9.05
Food quality was rated well with comments emphasizing the breakfast and dining options: 'super Frühstück' and 'Colazione ricca ed abbondante'.
Overall Experience
9.15
Overall experience was highlighted positively with guests expressing intent to return, highlighting an overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:22

Property Description

Modern Rooms with Free Parking and Room Service
Hotel Diplomat, located in Novi Zagreb, offers modernly decorated rooms with a minibar, desk, and flat-screen TV. Enjoy the convenience of free private parking and room service during your stay.

Deluxe Amenities for a Relaxing Stay
Unwind in the private bathrooms equipped with a spa bath and complimentary toiletries. Stay connected with free WiFi provided throughout the hotel. Start your day right with a rich buffet breakfast served daily.

Entertainment and Dining Options
Experience live music performances while enjoying a selection of snacks at the on-site Big Mamma Pub. Explore nearby attractions such as King Tomislav Square and Ban Josip Jelacic Square just a short distance away.

Book your stay at Hotel Diplomat now for a memorable experience in Zagreb!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 1366 reviews
Cleanliness: 8.95
Service: 9.25
Location: 8.25
Room Quality: 9.05
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.05
Overall Experience: 9.15
R
Robert • solo_traveller • pl
9
2026-03-28 • via Nuitee
I
Ivan Ljubić • couple • hr
10
Pros:

Ljubazno osoblje. Prostrane, čiste i ugodne sobe. Veliki parking i besprijekoran doručak.

2026-03-26 • via Nuitee
J
josip • solo_traveller • hr
10
Pros:

Nemam rijeći....izuzetno udobno a o dorucku se nema sto reći osim da je vrhunski spremljen i obilan

Cons:

Sve je super

2026-03-26 • via Nuitee
A
Adriana • couple • bg
8
Güzeldi
Pros:

Temiz

Cons:

Barın çok erken kapanması odada su olmaması

2026-03-26 • via Nuitee
A
Agata • solo_traveller • pl
7
2026-03-25 • via Nuitee
L
Luka • couple • hr
8
Pros:

Lokacija i osoblje

Cons:

Kreveti dosta neudoban

2026-03-25 • via Nuitee
B
Bruno • solo_traveller • hr
10
2026-03-25 • via Nuitee
T
Thanasis Kark • solo_traveller • gr
9
Pros:

Reception staff professional and helpful.

2026-03-24 • via Nuitee
V
Vesselina • extended_group • bg
10
2026-03-24 • via Nuitee
R
Rizah Smailbegovic • solo_traveller • ba
10
2026-03-23 • via Nuitee
D
Dragan • couple • rs
7
Nice hottel with free parking on a good location
Pros:

The hotel is clean and nice to stay.The restaurant is great with the breakfast also.

Cons:

The lady on reception was a bit rude and unpleasant.The staff in the morning was excellent.

2026-03-23 • via Nuitee
B
Blaze • couple • at
9
Pros:

+super Frühstück im Pub
+trotz Veranstaltung hat man uns für das Abendessen eine Alternative organisiert und das Personal war top, obwohl viel zu tun war
+schöne Zimmer
+großer Parkplatz inbegriffen
+Lage (nicht weit von der Stadt und nicht weit von der Autobahn und trotzdem ruhige Gegend)

2026-03-22 • via Nuitee
E
Elmar • solo_traveller • at
10
2026-03-22 • via Nuitee
P
Pazanin • couple • hr
8
2026-03-20 • via Nuitee
A
Ante • solo_traveller • hr
10
2026-03-17 • via Nuitee
B
Bruno • solo_traveller • hr
10
2026-03-17 • via Nuitee
R
ROBERT • solo_traveller • hr
10
2026-03-15 • via Nuitee
R
Robert • solo_traveller • hr
6
Ok
Pros:

Pristupno osoblje. Cista soba i wc.

Cons:

Kad se tusirate voda odlazi iz tus kabine u sobu.
I najgore kad kartica od sobe ne funkcionira pa se morate vracati na recepciju.

2026-03-13 • via Nuitee
J
Jurica • solo_traveller • hr
8
Pros:

Doručak odličan, parking isto.

2026-03-12 • via Nuitee
R
Robert • couple • at
10
Pros:

Tolles neu renoviertes Hotel. Standort etwas außerhalb aber mit dem Auto kein Problem. Parkplätze sind vorhanden. Die Betten sind ultra komfortabel. Das Frühstück war ausreichend und es ist für jeden was dabei.

Cons:

Im Prinzip gab es nichts negatives, einzig hatten wir keine Hausschlapfen bekommen, laut Rezeption hatten sie aber einfach zu diesem Zeitpunkt keine, somit OK.

2026-03-11 • via Nuitee