Hotel Diplomat

Hotels
8.9 (1469 reviews)
35B Horvatova ulica , Zagreb , hr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Clean and comfortable rooms
Free parking
Cons:
Location not ideal for city center
Noise from events

Categories

Cleanliness
8.95
Guests noted cleanliness positively: 'alles war sehr sauber' and 'muito limpo comida excelente', although there was a complaint about noise affecting the cleanliness perception.
Service
9.25
Multiple reviews praised the staff for their friendliness and helpfulness, with comments such as 'very nice staff, ready to help' and 'os funcionários muito gentis'.
Location
8.25
Location received mixed feedback; while it is convenient for travelers, some felt it wasn't ideal, as mentioned in the review about being in a business district.
Room Quality
9.05
Guests expressed satisfaction with room quality: 'very comfortable room', 'soba je bila čista, udobna i prostrana'.
Amenities
8.75
Amenities such as parking and breakfast variety were highlighted positively, with 'parking is free' and 'doručak bogat i odličan'.
Value for Money
8.75
Guests felt that the combination of services provided a good deal, supporting a positive perception of value.
Food and Beverage
9.05
Food quality was rated well with comments emphasizing the breakfast and dining options: 'super Frühstück' and 'Colazione ricca ed abbondante'.
Overall Experience
9.15
Overall experience was highlighted positively with guests expressing intent to return, highlighting an overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:22

Property Description

Modern Rooms with Free Parking and Room Service
Hotel Diplomat, located in Novi Zagreb, offers modernly decorated rooms with a minibar, desk, and flat-screen TV. Enjoy the convenience of free private parking and room service during your stay.

Deluxe Amenities for a Relaxing Stay
Unwind in the private bathrooms equipped with a spa bath and complimentary toiletries. Stay connected with free WiFi provided throughout the hotel. Start your day right with a rich buffet breakfast served daily.

Entertainment and Dining Options
Experience live music performances while enjoying a selection of snacks at the on-site Big Mamma Pub. Explore nearby attractions such as King Tomislav Square and Ban Josip Jelacic Square just a short distance away.

Book your stay at Hotel Diplomat now for a memorable experience in Zagreb!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 1469 reviews
Cleanliness: 8.95
Service: 9.25
Location: 8.25
Room Quality: 9.05
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.05
Overall Experience: 9.15
P
Predrag • solo_traveller • rs
10
2026-05-23 • via Nuitee
P
Petar • solo_traveller • hr
10
2026-05-23 • via Nuitee
S
Stefano • solo_traveller • it
9
Pros:

Colazione migliorabile

Cons:

vicino alla fiera di Zagabria, parcheggio comodo, struttura moderna.

2026-05-22 • via Nuitee
M
Mile • solo_traveller • rs
9
2026-05-21 • via Nuitee
E
Elisabeth • couple • au
9
Comfortable, clean, great customer service
Pros:

Great customer service, friendly staff, comfortable bed, clean.

Cons:

N/A

2026-05-20 • via Nuitee
I
Iva • couple • bg
9
2026-05-20 • via Nuitee
G
GÜRSOY • extended_group • tr
9
2026-05-18 • via Nuitee
I
Ivan • extended_group • de
9
2026-05-18 • via Nuitee
N
Nataša • solo_traveller • hr
9
2026-05-18 • via Nuitee
J
Julia • couple • at
10
2026-05-17 • via Nuitee
R
Romana • solo_traveller • hr
10
2026-05-15 • via Nuitee
G
Gezim • couple • xk
10
2026-05-15 • via Nuitee
R
Rozi • solo_traveller • hr
10
2026-05-14 • via Nuitee
E
Eva Maria • family_with_children • at
9
2026-05-14 • via Nuitee
T
Tonći • solo_traveller • hr
10
Pros:

Odličnan hotel, ugodno i uslužno osoblje ❤️
Preporuke!!

2026-05-13 • via Nuitee
F
FLAVIU • family_with_children • ro
9
FRUMOS
Pros:

RRESTAURANTUL ȘI MIC DEJUN!

Cons:

…

2026-05-12 • via Nuitee
A
Alžběta • family_with_children • cz
8
Good for one night
Pros:

We were looking for a quick hotel near the highway and this hotel met that. The breakfast was very good beyond expectations. Bathroom comes with bathtub - big plus. Big free parking space. I would like to especially emphasize the very nice receptionist who welcomed us in the evening.

Cons:

I haven't seen such a yellow toilet seat in a long time. Please replace it, it's for a few crowns and the overall impression will be much better. The walls in the room are heavily scuffed and there is a bit of a strange smell.
I think the price should be at least 30 EUR lower.

2026-05-10 • via Nuitee
M
Michele • solo_traveller • hr
10
2026-05-09 • via Nuitee
P
Petar • solo_traveller • rs
8
2026-05-09 • via Nuitee
M
marko • solo_traveller • hr
8
2026-05-07 • via Nuitee