Basic Hotel Puerta de Sevilla

Hotels
8.7 (558 reviews)
Puerta de la Carne, 2 , Seville , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Good amenities
Cons:
Noise from outside
Small room size

Categories

Cleanliness
8.3
Some guests noted cleanliness but mentioned issues like noise and odor.
Service
9.3
Excellent staff, very helpful and friendly across multiple reviews.
Location
9.3
Great central location with easy access to attractions.
Room Quality
7.8
Several comments on small room size and noise issues.
Amenities
8.8
Complimentary coffee and snack options positively mentioned.
Value for Money
8.3
Good value for the price, especially in a central location.
Food and Beverage
8.8
Positive mentions of available beverages and snacks.
Overall Experience
9
Overall good experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 20:37

Property Description

Traditional Sevillan Style Rooms
Experience the charm of Sevilla in our beautifully decorated rooms, each designed in a traditional Sevillan style. Relax in comfort with en-suite bathrooms and hairdryers provided for your convenience.

Convenient Amenities
Enjoy a hassle-free stay with our 24-hour reception staff ready to assist you with tourist information, car rentals, and bicycle hire. Take advantage of our luggage storage service to explore the city comfortably.

Central Location
Located just a short walk from the Royal Alcazar and Sevilla Cathedral, Puerta Sevilla offers easy access to a variety of dining and shopping options in the vibrant city center. Book now to experience the best of Sevilla at Puerta Sevilla.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 25 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 558 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 9
S
Soriano Gasent • solo_traveller • es
8
Pros:

La ubicación

Cons:

La habitación un poco pequeña

2026-04-11 • via Nuitee
S
Sara María • couple • be
10
2026-04-09 • via Nuitee
C
Cristina • couple • es
7
Pros:

Se encuentra en pleno centro histórico. Tiene un parking justo delante de la entrada. Es muy cómodo y práctico poder disponer de cafetera y algo de desayunar junto a la recepción sin sobrecoste.

Cons:

La habitación y el baño son muy justitos de tamaño.

2026-04-09 • via Nuitee
N
Neha • solo_traveller • es
7
Nice stay, excelente location in close proximity to major sites.
Pros:

The location

Cons:

The cleanliness and lack of some important amenities

2026-04-09 • via Nuitee
A
AYTAN • solo_traveller • tr
10
2026-04-09 • via Nuitee
D
Diane • couple • au
10
The staff were so good. Couldn’t do enough for you. I will be back.
Pros:

Clean, beautiful and location was fantastic

Cons:

Nothing

2026-04-05 • via Nuitee
A
aldo • family_with_children • it
10
Pros:

Posizione perfetta per ogni spostamento verso i luoghi di interesse

2026-04-05 • via Nuitee
A
ANTONIO JOSE • couple • es
10
Todo perfecto
2026-04-04 • via Nuitee
V
Verdegay Vargas • family_with_children • es
10
2026-04-03 • via Nuitee
A
An • couple • nl
10
HET WAS GEWELDIG, kom zeker terug
Pros:

Het vriendelijke personeel , goede services en schoon

2026-04-03 • via Nuitee
M
Matteo • couple • it
10
Hotel che mette a proprio agio gli ospiti
Pros:

Accoglienza e location

Cons:

Nulla

2026-04-01 • via Nuitee
S
Stefan • couple • ro
4
we we booked a 19 sqm room and received a 9sqm room with kitchen smell
Pros:

the location

Cons:

the constant kitchen smell in the room and bathroom

2026-04-01 • via Nuitee
E
Elisabetta • family_with_children • it
10
Pros:

Posizione eccezionale e molto pulito, personale gentilissimo

Cons:

Niente

2026-03-31 • via Nuitee
C
Costerus • family_with_children • nl
8
Pros:

Was centraal gelegen en mooie omgeving park dichtbij,verder was het oke restaurant om de hoek

Cons:

Niks

2026-03-30 • via Nuitee
V
Valéria • couple • br
6
Viável em acomodações internas.
Pros:

Localização excelente; pequeno lanche gratuito, junto a portaria, durante 24 horas; banho quente; staff super atencioso, destaque para o José que se esforçou a efetuar a troca de nosso quarto (de frente) com alto nível de ruído. Contudo quando recebemos o aviso da troca, nós estávamos de saída para uma excursão de 10 horas de duração. Farto comércio; lavanderia self-service bem próxima; junto a uma avenida de fácil acesso aos meios de transporte.

Cons:

Dimensões do quarto; isolamento acústico insuficiente; box do banheiro muito apertado; colchão deformado e de baixa densidade; alto nível de ruído externo devido a existência de vários restaurantes e bares ao redor; acesso ao hotel pela entrada principal do Basic Hotel Dona Manuela, o que demandava aos hóspedes uma jornada ( verdadeiro labirinto) até a chegada ao apartamento do Basic Hotel Puerta de Sevilla (local de nossa hospedagem), inclusive com a troca de elevadores. Estes dois hotéis são geminados e intercomunicaveis. Com poucas setas indicativas, por vezes perdíamos a direção. Falta de frigobar.

2026-03-30 • via Nuitee
B
Burçin • solo_traveller • tr
8
2026-03-29 • via Nuitee
S
steven_to • family_with_children • it
8
Pros:

La posizionr è perfetta , vicino al Barrio de Santa Cruz e alla fermata dell'autobus EA per aeroporto

Cons:

Mancava il frigo bar, si sente il rumore proveniente dalla strada

2026-03-29 • via Nuitee
K
Kay • family_with_children • ie
8
Pros:

The central location close to all the sights was amazing and the staff were helpful and friendly.
Lots of restaurants nearby and a beautiful park a few steps away.

Cons:

Being right in the centre it was noisy at night and didn't quieten down until Midnight .

2026-03-29 • via Nuitee
M
Maria • family_with_children • it
8
Stando fuori tutto il giorno e rientrando solo per dormire è stata una buona scelta.
Pros:

La posizione è perfetta: si raggiunge tutto in pochi minuti ed è vicino al punto di partenza delle escursioni con i tour privati. Noi siamo stati sistemati nell'hotel gemello (è collegato internamente) al Basic, il Dona Manuela. La camera era graziosa ma un po' piccolina (abbiamo dovuto mettere i trolley sulla sedia della scrivania e spostare uno sgabello del bagno). Il wifi funziona molto bene. Nell'atrio ci sono macchinette per il caffè, cereali e distributore dell'acqua ad uso gratuito. Intorno ci sono molti bar e ristoranti. Lo consiglio per la posizione invidiabile e la cortesia del personale.

Cons:

Le finestre della ns. camera affacciavano sul corridoio interno, in un atrio, per cui non era consigliabile aprirle, e a fianco avevamo lo stanzino delle donne delle pulizie, per cui la mattina presto venivamo svegliati dal rumore. Probabilmente le altre erano più silenziose e con finestre normali.

2026-03-28 • via Nuitee
L
luisa • couple • it
9
2026-03-28 • via Nuitee