Iga Ueno City Hotel

Hotels
8.2 (162 reviews)
Ueno-Uomachi 2874 , Iga , jp
+81 595-22-0101

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Spacious rooms
Cons:
Pests in the room
Old amenities and furnishings
Limited breakfast options

Categories

Cleanliness
7.8
Some reviews mentioned pests and outdated amenities affecting cleanliness.
Service
8.8
Most guests praised the staff for being efficient and pleasant.
Location
9.3
Reviews frequently noted excellent location near station and attractions.
Room Quality
7.8
Rooms are spacious but some guests reported issues such as old beds.
Amenities
7.8
Amenities were considered lacking, especially in comparison to prices.
Value for Money
8.3
Guests felt prices were high for the provided services and quality.
Food and Beverage
7.3
Some guests were disappointed with breakfast options.
Overall Experience
8.5
Overall, guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:21

Property Description

Convenient Location:
Located just a 3-minute walk from Uenoshi Tram Station, Ueno City Hotel offers easy access to transportation for exploring the city.

Comfortable Accommodations:
The rooms at City Hotel Ueno are designed with neutral colors, equipped with modern amenities such as an LCD TV, air conditioning, and complimentary green tea. Guests can also enjoy wearing Yukata robes provided by the hotel.

Unique Experiences:
From trying on ninja costumes in the lobby to indulging in Japanese seasonal dishes at restaurant Miyabi, guests at Ueno City Hotel can immerse themselves in local culture and traditions.

Book your stay at Ueno City Hotel now for a memorable and immersive experience in Ueno.

Important information:

You must inform the hotel in advance what time you plan to check in. If your check-in time changes, please update the hotel.

Please note, amenities for children sleeping on existing beds is not available. Guests can request amenities for an additional fee.Guests must check in by 19:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 162 reviews
Cleanliness: 7.8
Service: 8.8
Location: 9.3
Room Quality: 7.8
Amenities: 7.8
Value for Money: 8.3
Food and Beverage: 7.3
Overall Experience: 8.5
中西 • couple • jp
8
ゆったり、快適に過ごせました
Pros:

部屋が清潔で、快適だった。フロントの方や、部屋メイキングの方々も、丁寧に挨拶もしてくださり、気分が良かったです。、また、利用させて頂きたいと思っております

Cons:

お風呂のアメニティーで、ボディータオルが、スポンジがあれば助かったを

2026-07-18 • via Nuitee
S
Suzuki • solo_traveller • jp
10
2026-07-14 • via Nuitee
M
Masatoshi • couple • jp
8
2026-06-30 • via Nuitee
M
MANABU • couple • jp
7
2026-06-27 • via Nuitee
S
sato • solo_traveller • jp
8
Pros:

お部屋は綺麗でした。

Cons:

他の宿より少し落ちました。

2026-06-14 • via Nuitee
M
mandela • couple • au
8
Excellent location great value for money
Pros:

Close proximity to the ninja museum and the castle

2026-06-11 • via Nuitee
A
Alexandra • couple • us
8
Quiet business hotel close to train station and sites
Pros:

Close by the train station. Iga Ueno castle and museum and plenty of restaurants within walking distance. A nice change of pace from the hustle and bustle of the larger cities. It’s a business hotel. We were able to store our luggage prior to check in so we could grab some lunch and sightsee prior to check in. Staff very polite and professional. Gave us a map and good dining suggestions

2026-06-02 • via Nuitee
D
Daniela 7974 • solo_traveller • at
8
2026-06-01 • via Nuitee
P
Pemika • solo_traveller • th
7
2026-05-28 • via Nuitee
S
shengliang • extended_group • jp
7
2026-05-22 • via Nuitee
内海 • solo_traveller • jp
7
Pros:

スタッフが親切

Cons:

朝食のパンが少ない

2026-04-23 • via Nuitee
A
akira • solo_traveller • jp
8
2026-04-16 • via Nuitee
三宮 • solo_traveller • jp
1
最悪！
Cons:

名前を間違われていて、チェックイン時に予約がないと言われた。
その後、部屋に向かう途中に呼び止めやれ、支払いが出来ていないと言われ、再びフロントへ。
カードで支払い済みの筈だと告げ、調べ直してもらうとホテル側の間違いだと判明。
チェックイン時に２つのあり得ないミスがあり、とても不愉快な宿泊となってしまった。

2026-04-15 • via Nuitee
M
mamoru • family_with_children • jp
9
街の中で立地が良い
Pros:

こちらの希望をかなえていただきありがとうございます

Cons:

食事の内容をもう少しバラエティーにしていただきたい

2026-04-08 • via Nuitee
K
Kiyoshi • couple • jp
7
禁煙・ツインルームの希望の部屋が妥当な価格で取れた。
Pros:

上野市駅・ハイトピアに近い。

Cons:

朝食がもう少しバラエティに富んでいればベター。

2026-03-14 • via Nuitee
木村 • couple • jp
5
Pros:

駅近でよかった

Cons:

入口に至る道が駅からは、ぐるっと一回りするような導線になってしまっている。スタッフに聞いた近道はよその駐車場を横切っていくというもので、駅側からでは分かりにくい。
トイレの便座が冷たかった。

2026-02-28 • via Nuitee
M
Masaki • solo_traveller • jp
6
2026-02-26 • via Nuitee
Y
Yoichi • couple • jp
7
和食レストラン以外は良いと思う。
Pros:

。ホテルの部屋は快適であった。

Cons:

ホテルの1階にある和食レストランで夕食を取ったが美味しくなかった。外で食事すればよかった。

2026-02-12 • via Nuitee
A
AKIRA • couple • jp
7
とてもお得です
Pros:

部屋が広い駐車場も広い

Cons:

スタッフが若くない？

2026-01-29 • via Nuitee
W
Wang • extended_group • tw
10
2026-01-29 • via Nuitee