Kinloch Arms Hotel

Hotels
7.1 (257 reviews)
High Street , Carnoustie , gb
+443301246234
sans_frontier@live.co.uk

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Children allowed

Facilities

Nightclub
Non-smoking rooms
Restaurant
Terrace
Family rooms
Luggage storage
Facilities for disabled guests
Darts
Karaoke
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Comfy beds
Warm welcome
Cons:
Limited parking
Expensive breakfast
Noisy surroundings
Maintenance issues
Lack of cleanliness

Categories

Cleanliness
6.7
Mixed feedback on cleanliness, with some guests mentioning cleanliness as a positive aspect and others reporting issues like rooms not being clean and litter not being emptied.
Service
7.8
Service was generally appreciated, with many guests praising the helpful and friendly staff. Some complaints about staff, particularly related to lack of effort to help and unwelcoming reception.
Location
8.3
Highly valued location near key landmarks and amenities, although some guests mentioned noise issues outside the hotel.
Room Quality
7
Rooms described as spacious and comfortable by many, with some guests noting modernization needs and maintenance issues.
Amenities
6.6
Satisfactory amenities overall, with mentions of limited dining options, no breakfast unless requested by a certain number of guests, and lack of spa services.
Value for Money
6
Mixed reviews on value for money, with some guests feeling the price was too high for services offered, while others found it reasonable given the location.
Food and Beverage
7.4
Positive feedback on breakfast and restaurant services, although a few guests suggested improvements in variety and availability.
Overall Experience
5.8
Varied experiences reported, with a range of positive and negative reviews. Some guests had horrific and dreadful experiences, while others had positive stays praising the character of the hotel and helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 13:39

Property Description

Historic Charm and Modern Comforts

Original Features and Modern Amenities: Experience the elegance of the 1800s at Kinloch Arms Hotel, where historic charm meets modern comforts. Enjoy a stay surrounded by the stunning architecture of a bygone era, while still benefiting from free Wi-Fi and Sky TV in every room.

Convenient Location for Golf Enthusiasts: Situated near Panmure Golf Club and Carnoustie Golf Club, our hotel is the perfect choice for golf lovers. With easy access to Carnoustie and Golf Street train stations, exploring the area's top courses has never been more convenient.

Relaxation and Entertainment: Unwind in our sunny beer garden, challenge friends in the games room, or take advantage of our private car park. Whether you're here for leisure or business, Kinloch Arms Hotel offers the ideal blend of relaxation and entertainment.

Book now for a memorable stay at Kinloch Arms Hotel!

Important information:

Please inform Kinloch Arms Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.1
Based on 257 reviews
Cleanliness: 6.7
Service: 7.8
Location: 8.3
Room Quality: 7
Amenities: 6.6
Value for Money: 6
Food and Beverage: 7.4
Overall Experience: 5.8
A
Alexander • family with young children • gb
9
Ideal for our pleasure, in relaxing friendly surroundings
Pros:

Didn't have one

Cons:

Just keep up the high standards

2025-07-28 • via Nuitee
D
Dan • with friends • gb
9
Superb
2025-07-27 • via Nuitee
H
Hawker • young couple • gb
10
Exceptional
Pros:

Comfortable bed

Cons:

No breakfast

2025-07-23 • via Nuitee
G
Gerry • young couple • gb
6
Pleasant
2025-07-23 • via Nuitee
D
Dione • family with young children • gb
10
Exceptional
2025-07-22 • via Nuitee
I
Irene • young couple • gb
8
Very good
2025-07-21 • via Nuitee
C
Chris • young couple • nz
5
Passable
Pros:

The bed was great and it was quiet at night. The staff were nice.

Cons:

The hotel is very run down, doesn't look like in the photos. We had no hot water in the bathroom and the shower wouldn't work. The batter on the fish was terrible, the worst we have ever eaten.

2025-07-20 • via Nuitee
S
Sean • family with young children • gb
10
Exceptional
2025-07-14 • via Nuitee
D
David • young couple • gb
5
Passable
Pros:

A very comfy bed and good sized room to stay in with plenty of tea and coffee and a fresh bottle of water a nice touch

Cons:

Expected to arrive late so phoned ahead to see when food would stop as the reason chosen hotel was a pub with food. Expected it maybe to have finished by 9:00 but finished at 6. Still we thought nice breakfast to look forward too, note in room said ask at the bar for breakfast, we asked told no breakfast as needed minimum of 6 people for it to be done.

2025-07-14 • via Nuitee
D
Diane • with friends • gb
9
Superb
2025-06-25 • via Nuitee
C
Cathlyn • family with young children • gb
7
Spacious room and friendly staff
Pros:

The room we booked was spacious and comfortable. The location was good: near to the beach and town centre for eating iut, takeaways or grabbing groceries at the Co-op nearby.

2025-06-23 • via Nuitee
A
Andrew • solo traveller • gb
7
Great location and comfortable
Pros:

Great location and comfy bed.

Cons:

Quite noisy outside at night, not the property’s fault and felt the bathroom could be modernised.

2025-06-22 • via Nuitee
M
Mandy • with friends • gb
7
Good
Pros:

Proximity

Cons:

Our room door did not lock when we left it to go to the bar

2025-06-16 • via Nuitee
B
Beata • review category business travellers • gb
1
Very poor
Pros:

Parking

Cons:

Almost all . Not clean , no toilet paper, get different room than I booked

2025-06-09 • via Nuitee
G
Grant • solo traveller • za
1
Horrific
Cons:

Heating 93 degrees / no effort to help

2025-06-08 • via Nuitee
N
Norma • family with young children • gb
7
Two day break in Carnoustie
Pros:

Love the place as good for dog walking and near to Arbroath to visit family. Hotel very doggie friendly.

Cons:

No breakfast available unless hotel is fully booked, although room was clean , litter in drawer hadn't been emptied

2025-06-08 • via Nuitee
M
Mark • group • gb
7
Good
2025-06-07 • via Nuitee
A
Allan • with friends • gb
7
Good
2025-06-06 • via Nuitee
S
Stacey • young couple • gb
10
Had a lovely 2 nights stay. Staff were very friendly welcoming and helpful. Had dinner in the hotel, food was lovely. Tw
2025-06-04 • via Nuitee
M
Mark • solo traveller • gb
4
Dreadful!
Pros:

Location

Cons:

Staff, no breakfast, radiators on all day, no food options, loud pub below

2025-06-03 • via Nuitee