Hyatt Regency Shenzhen Airport

Hotels
Hyatt Regency
9.2 (366 reviews)
Shenzhen Bao'an International Airport , Bao'an , cn

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Amenities
Food and Beverage
Cons:
Pool opening at 10 am
Difficulty finding lobby

Categories

Cleanliness
8.26
Mentioned as clean, but with concerns about air conditioning in common areas.
Service
9.73
Consistently mentioned as helpful and going above and beyond.
Location
9.77
Conveniently located next to the airport, reducing travel time.
Room Quality
9.22
Fabulous comfort and design of the room.
Amenities
9.25
Includes great pool, gym, and spa; however, the pool opening time was a downside.
Value for Money
8.71
Overall value is reasonable for an airport hotel.
Food and Beverage
9.26
Incredible breakfast buffet mentioned.
Overall Experience
9.43
Guests expressed satisfaction overall, marking it as a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 14:14

Property Description

Convenient Location
Situated just a 5-minute walk from Shenzhen Bao 'an International Airport, Hyatt Regency Shenzhen Airport offers easy access to downtown Shenzhen and the Convention and Exhibition Center within 30 minutes. Ideal for business travelers with its strategic location connecting to major cities like Hong Kong, Macau, and more.

Diverse Dining Options
Indulge in a culinary journey at the hotel's 3 restaurants. Experience authentic Cantonese and Sichuan-Hunan cuisine at XIANGYUE, while MARKET CAFE offers a blend of international flavors with its buffet breakfast and dinner. Unwind at THE LOUNGE, serving a variety of snacks, coffee, tea, and refreshing drinks in a cozy setting.

Comfort and Convenience
With modern amenities, 80 seats, and 2 small meeting rooms, the hotel ensures a comfortable stay for guests. Whether enjoying a meal, conducting business meetings, or relaxing with a drink, every detail is carefully curated for a memorable experience.

Book your stay at Hyatt Regency Shenzhen Airport for a seamless blend of luxury and convenience!

Important information:

In response to the government's call, the hotel will no longer actively provide disposable items such as toothbrushes, combs, bath wipes, razors, nail files, and shoe wipes. Please consult the hotel if you need it.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Location

Guest Reviews

9.2
Based on 366 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 9.22
Amenities: 9.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.43
C
Charles couple fr
1
Arnaque
Cons:

Cet établissement est une arnaque ! Ils vous disent que la caution est gérée par Booking et qu’il faut payer la chambre, alors que c’est l’inverse ! Une honte, n’y allez pas. De plus, vous ne pouvez pas aller à la piscine si vous n’avez pas de bonnet de bain.

2026-08-20 via Nuitee
E
Emanuela Laura solo_traveller it
10
Pros:

Camera e colazione strepitosa

Cons:

Nulla

2026-08-17 via Nuitee
T
Tony couple us
6
2026-08-16 via Nuitee
L
Louise solo_traveller gb
9
Great layover hotel.
Pros:

Great, convenient hotel. Excellent facilities, fab buffet.

Cons:

Deposit was double room value up front. However, they did return it in full two days later.

2026-08-15 via Nuitee
A
Andrea solo_traveller it
6
Good to stay here only if you need to stay st tye airport. Otherwise I recommend to stay downtown
Pros:

General design and location

Cons:

A lot of rooms smells like someone just smoked inside tye night before. I had to change 3 rooms before find one that wasn’t smelling like cigarette smoke. The staff has been helpful but this circumstance wasted a lot of my precious limited time in Shenzhen.

2026-08-13 via Nuitee
L
Liping solo_traveller tw
10
2026-08-05 via Nuitee
D
Dmitriy family_with_children ru
10
Соответствует уровню Хорошего отеля
Pros:

Очень удобно для транзитной остановки и посещения города, 5 минут пешком от аэропорта и метро.
Персонал очень дружелюбный и приветливый, помогли во всем

Cons:

Нет такого

2026-08-03 via Nuitee
M
Milton solo_traveller be
9
2026-07-25 via Nuitee
Łukasz solo_traveller pl
10
2026-07-23 via Nuitee
S
Sandor solo_traveller hu
10
2026-07-22 via Nuitee
T
Torsten solo_traveller se
8
Pros:

Jag hyrde rummet för att kunna komma med ett mycket tidigt flyg så jag hade ingen möjlighet att äta frukosten tyvärr.

Cons:

Inte jättetydligt skyltat hur man kunde nå receptionen. Det kändes som om jag gick en omväg.

2026-07-21 via Nuitee
W
Woei Shin solo_traveller my
10
2026-07-12 via Nuitee
S
Sandor family_with_children hu
8
2026-07-04 via Nuitee
S
Steven couple gb
10
befor or after a long flight, i would stay here again
Pros:

We stayed at this hotel twice. We stayed on the first day we arrived and again on the night before we flew home.

The hotel is very clean, and the rooms are very large, comfortable, and beautifully decorated. It is such a nice hotel that you will not want to leave.

You can check your flight information from your room, which is very convenient.

The hotel is only about a 5-minute indoor walk from the airport, so you do not need to go outside. The staff speak English, which made communication easy.

The hotel has beautiful gardens and a lovely swimming pool. We did not eat in the restaurant, but the food looked very good. There was also a singer providing live entertainment.

There are cheaper hotels nearby, but after staying at this hotel, we were happy to pay a little extra for the comfort, quality, and convenience.

2026-06-26 via Nuitee
S
stevenv164 Family Benfleet, Essex, England
10
wow
Pros:

We stayed at this hotel twice. We stayed on the first day we arrived and again on the night before we flew home.

The hotel is very clean, and the rooms are very large, comfortable, and beautifully decorated. It is such a nice hotel that you will not want to leave.

You can check your flight information from your room, which is very convenient.

The hotel is only about a 5-minute indoor walk from the airport, so you do not need to go outside. The staff speak English, which made communication easy.

The hotel has beautiful gardens and a lovely swimming pool. We did not eat in the restaurant, but the food looked very good. There was also a singer providing live entertainment.

There are cheaper hotels nearby, but after staying at this hotel, we were happy to pay a little extra for the comfort, quality, and convenience.

2026-06-25 via Tripadvisor
G
Gordon couple gb
9
Very convenient and good quality
Pros:

In airport very good for travel

2026-06-24 via Nuitee
N
Nils Augustus Bernardus solo_traveller nl
10
2026-06-23 via Nuitee
Y
Yap solo_traveller my
8
2026-06-21 via Nuitee
L
Lizzie solo_traveller gb
7
Bad start . I was overcharged.
Pros:

I liked the hotel.

Cons:

The hotel charged me £165 initially instead of £95 per booking.com. when I queried it, they said they would refund £165 but I needed to pay the £95. I am still waiting for the refund. They should have just refunded the difference - or better still, charged the right amount to start with!

2026-06-17 via Nuitee
J
José Eduardo solo_traveller pt
10
Pros:

Gostei de tudo

Cons:

Nada a reclamar

2026-06-12 via Nuitee