Homewood Suites by Hilton Marlborough

Hotels
Hilton Worldwide
9.2 (140 reviews)
60 River Road W, Berlin, Massachusetts, 01503 , Berlin , US

Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Elevator
ATM/banking
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Spacious rooms
Good value
Cons:
Housekeeping issues
Breakfast variety

Categories

Cleanliness
8.44
The room was clean, with a pleasant atmosphere, although there were issues with housekeeping.
Service
9.91
Staff was friendly and accommodating, with good service noted throughout.
Location
9.45
Convenient location for exploring East & Central MA, easy access to highways.
Room Quality
8.9
Rooms are spacious and comfortable, with updated features.
Amenities
8.93
Amenities are well-equipped and functional, although some issues were noted with supplies.
Value for Money
9.39
Best value for the quality of stay, though some costs for pets were considered high.
Food and Beverage
8.94
Breakfast choices were good but could use more variety, especially for vegetarians.
Overall Experience
9.61
Generally a very pleasant stay with several positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:58

Property Description

Luxurious Amenities for a Relaxing Stay
Indulge in the indoor pool, 24-hour fitness center, and complimentary buffet breakfast at Homewood Suites by Hilton Marlborough.

Convenience at Your Fingertips
Enjoy free wired and wireless internet, kitchens in guestrooms, and a snack bar/deli for quick bites.

Prime Location for Exploration
Explore nearby attractions like Solomon Pond Mall and Apex Entertainment Center during your stay.

To book your stay at Homewood Suites by Hilton Marlborough, visit our website today!

Important information:

  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORH

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9.2
Based on 140 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 8.9
Amenities: 8.93
Value for Money: 9.39
Food and Beverage: 8.94
Overall Experience: 9.61
J
Jennifer
10
Pros:

Safe area, clean room. I really like a kitchen with a full size refrigerator and freezer. Comfy beds.

2025-10-11 via Nuitee
P
Patrick
10
Pros:

Beautiful property with spacious separate living room/kitchen in our room. Breakfast was plentiful, tasty, and nicely displayed. Needed to drive to dining, but easy drive in almost-country setting.

2025-10-03 via Nuitee
J
James
8
Pros:

Nice place.

2025-10-03 via Nuitee
J
Jennifer family
8
Pros:

Wifi kept going down. Couldn’t process our credit card for payment.

2025-09-28 via Nuitee
R
Renee family_with_children
8
Pros:

It was pretty kid friendly. Very thin walls the room next to me i could hear the conversation being had word for word or maybe that group was just super loud But other than that it was great.

2025-09-28 via Nuitee
S
Susan
10
Pros:

Friendly staff & very clean room! Easy access to interstate highways (290) and 495.

2025-09-25 via Nuitee
R
Randall
10
Pros:

Spacious and comfortable suite.

2025-09-25 via Nuitee
T
Thomas
10
Pros:

Best value

2025-09-21 via Nuitee
M
Marianne
8
Pros:

It was fine

2025-09-17 via Nuitee
R
Renae
10
Pros:

The staff was so friendly, the room was clean, the breakfast was delicious! It was a very pleasant stay! I will definitely stay here again in the future!

2025-09-15 via Nuitee
R
Raquel family
6
Pros:

Good: clean, hot breakfast, reasonably priced suite

Bad: housekeeping never came - even though they should have come (front desk’s words) were out of towels, tissues, toilet paper, and all toiletries

2025-09-15 via Nuitee
J
Joseph
10
Pros:

Such a chill area. Easy to find and beautifully constructed. Hotel lobby was amazing and had a nice ambiance. True breakfast buffet.

2025-09-10 via Nuitee
P
Paula J
10
Convenient, clean, accommodating.
Pros:

Very nice welcome after a long day. The hotel accommodated my request for a first floor room as I was traveling with my dog. The room was very nice & well equipped. The grounds were very nice to walk with my dog, and the room was quiet and clean.

2025-09-01 via Nuitee
C
Connie
10
Pros:

Great breakfast. And the room was very nice. I experienced some allergies in the room though. I’m guessing it’s because pets are allowed at Homewood Suites. It’s okay.

2025-08-31 via Nuitee
N
Nelda
10
Pros:


The staff, especially Ayana and Al

2025-08-27 via Nuitee
N
Naomi family
10
Pros:

Very nice facility

2025-08-26 via Nuitee
M
Meranda family
10
Pros:

Friendly staff and the amenities were excellent. Overall the hotel is peaceful, relaxing. I couldn't complain not one bit.

2025-08-25 via Nuitee
M
mark
8
Pros:

The room was relatively recently updated (walk-in shower for example), with small but functional, outfitted kitchen and full-size refrig. It was also roomier than typical. All in all, very nice. The complimentary breakfast, while typical, was also good, with multiple hot choices and everything else one would expect.

The property also bills itself as pet-friendly, without disclosing until bill time what the fee for this is. It is $75 - not sure whether per day or stay, but I was only there one night, so nothing to amortize over. I think this fee is highway robbery for one night for a 10lb, inconsequential dog, thus one star off.

2025-08-24 via Nuitee
S
Sean
8
Good property, convenient location, helpful staff
Pros:

Another good stay at this hotel, it is the second time we have stayed here. The location is very convenient to explore East & Central MA. The staff is friendly and helpful and the facilities are in good shape. The room amenities could be better for the size of the group on the reservation - 3 bath towels, 1 roll of TP, 1 box of tissues, 1 roll of paper towels is not sufficient for a family of four. It would be nice to not have to ask for more 2-3 time during our 6 night stay.

2025-08-14 via Nuitee
J
Joan
10
Pros:

Convenient

2025-08-12 via Nuitee