Hotel Peppertree Bend, BW Premier Collection

Hotels
BW Premier Collection
8.7 (531 reviews)
1082 Sw Yates Dr , Bend , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Moldy shower
Breakfast timing
Flashing fire detector

Categories

Cleanliness
7.91
Mentioned discomfort with moldy shower, dusty floor, and gritty bathroom.
Service
9.38
Multiple mentions of friendly staff and helpful service.
Location
9.42
Consistently positive remarks about convenient location.
Room Quality
8.37
Issues with bed quality reported, but also noted as comfortable and spacious.
Amenities
8.4
Good amenities mentioned, though some frustration with breakfast availability.
Value for Money
8.86
Considered a good value for the quality and location.
Food and Beverage
8.41
Positive comments on breakfast, but some complaints about timing and options.
Overall Experience
8.88
Overall positive experiences with room comfort, but marred by a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:30

Property Description

Outdoor Activities and Recreational Opportunities
Guests of Hotel Peppertree at Bend can immerse themselves in a variety of outdoor activities such as hiking, mountain biking, and skiing, making it an ideal choice for adventure enthusiasts.

Comfortable and Well-Equipped Rooms
Each guest room is thoughtfully furnished with modern amenities including an HDTV, microwave, and refrigerator. Some units also offer additional comforts like a fireplace, balcony, or sofa bed for a relaxing stay.

Deluxe Dining and Leisure Facilities
Indulge in delicious meals at Peppertree Pub, serving a range of dishes and local craft beers. Start your day right with a complimentary hot breakfast and take advantage of the 24-hour fitness center, swimming pool, and bike room for added convenience during your stay.

Book now to experience the perfect blend of comfort and adventure at Hotel Peppertree at Bend.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 531 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 8.88
M
M3154CDidac Solo travel
10
Great Stay In Bend
Pros:

This is a great spot to stay right in downtown Bend. It's close to all the great stuff including OSU. You can walk to a lot of the great spots down around the Deschutes brewery. The restaurant next door serves Mexican food and it's delicious. It's a family restaurant but they have a small bar as well. The beds are great and all of the staff that I was in contact with were excellent and very friendly

2026-05-28 via Tripadvisor
T
Tawn couple us
9
2026-05-26 via Nuitee
G
Garza couple us
10
2026-05-25 via Nuitee
J
Jeri solo_traveller us
10
2026-05-24 via Nuitee
A
Astrid extended_group us
8
2026-05-23 via Nuitee
R
Raymond couple us
9
2026-05-21 via Nuitee
H
Harald extended_group at
9
2026-05-20 via Nuitee
C
Christensen-Marchant solo_traveller us
7
2026-05-18 via Nuitee
T
Tiffany S family_with_children us
10
Great hotel, would stay again!
Pros:

This hotel exceeded expectations. We were there for a tournament in Sisters, and the pool, breakfast, and game room were huge hits for our pre-teen girls. We would stay again!

Cons:

The second day the hotel seemed to be short-staffed, as I had to get my own towels and blankets from the front desk. Not a HUGE deal, but just don't expect to do my own work when I am out of town.

2026-05-07 via Nuitee
M
Mickie extended_group us
10
Definitely Gonna be the hotel I stay at, from now on:)
Pros:

Location, aesthetics, dog friendly, killer breakfast, great shower and rooms.

2026-05-07 via Nuitee
R
Rose couple us
8
It was a solid hotel for the price. I am concerned about the cleanliness of such a new building.
Pros:

The breakfast was average. The location was exactly what we needed. It was very easy to find and close to needed facilities. The room was spacious with a good view of the mountains.

Cons:

I spilled water on the bathroom floor and had to clean it up with a white towel. The towel came up black. Please clean the bathroom floors more. There is a lot of traffic noise.

2026-05-04 via Nuitee
S
Shannon couple us
9
Very nice place! Staff was very friendly rooms were clean and comfortable
Pros:

Location was good didn’t make it to the breakfast. Ur did smell good :)

Cons:

Toilet flushing upstairs sounded like it was going to flood our room

2026-05-04 via Nuitee
J
JACK couple us
10
Great value, amiable, efficient staff, the best free breakfast that we have encountered in US.
Pros:

The breakfast buffet was well stocked and generous and open from 6-10 am making it accessible for all plans you may have. The room was spacious, the bed comfortable.

Cons:

I could have used more USB charge ports.

2026-05-01 via Nuitee
P
Preston solo_traveller us
10
Awesome place to stay Thank you !
Pros:

Very nice room , clean, cozy and loved the fireplace, great location.
Thanks! Preston !

Cons:

I can't think of anything we didnt like about our stay and it was close to all amenities. Thanks ! Preston M.

2026-04-30 via Nuitee
C
codym990 Business
2
Accusations on stealing
Pros:

I had a 3 night stay at this hotel in which they double billed me.
After many attempts to contact management at the hotel, I was unsuccessful. I tried emails phone calls left multiple messages and got nothing 2 1/2 weeks later. still dealing with this then I find out through Best Western customer service after they had questioned the hotel management about my stay in my double billingthat they had evidence that I had stole something from their shop area, which is absolutely absurd and faults. They said they had video evidence. I asked for that evidence and they would not supply I find this appalling and disgusting to accuse me of this. Please continue to read all the reviews about this hotel as it is not a good placeto stay. The hotel itself is nice, but the management does not care about anything. I will be furthering this matter and get to the bottom of it. It’s disgusting how they treat people they never did get a hold of me never did tell me what I supposedly stole or showed me a video evidence so I have a feeling this isn’t the first time they’ve done this just to collect money from someone else’s pocket. What a disgusting hotel and the room was actually quite dirty in places the sheets were not changed.

2026-04-29 via Tripadvisor
D
Debbie solo_traveller us
10
2026-04-29 via Nuitee
J
James couple us
9
2026-04-28 via Nuitee
T
tower couple ca
9
2026-04-21 via Nuitee
K
Kyle extended_group us
10
Pros:

Great staff
Very clean hotel

2026-04-20 via Nuitee
K
Kelly solo_traveller us
10
2026-04-20 via Nuitee