Children allowed

Facilities

Full-service spa
Free WiFi
Terrace
Luggage storage
Ski storage
Concierge service
Elevator
Ski storage
Breakfast available (surcharge)
Ski-in/ski-out access
See all facilities

Review Highlights

Pros:
Water pressure in shower is good
Good location with easy access
Cons:
Gaps in shower booth door allowing water to leak
No instructions for IH stove child lock release

Categories

Cleanliness
8.2
The shower booth door has gaps that allow water to leak outside; improvement needed.
Service
9.7
Standard quality for this hotel tier.
Location
9.7
Standard quality for this hotel tier.
Room Quality
9.2
Standard quality for this hotel tier.
Amenities
9.2
Standard quality for this hotel tier.
Value for Money
9.2
Standard quality for this hotel tier.
Food and Beverage
9.2
Standard quality for this hotel tier.
Overall Experience
9.2
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:34

Property Description

Luxurious Spa and Ski-in/Ski-out Access
Indulge in pampering at the full-service spa and enjoy ski-in/ski-out access, perfect for both skiers and non-skiers.

Fine Dining and Convenient Amenities
Savor a delicious meal at R Niseko restaurant and make use of amenities like concierge services, ski storage, and complimentary WiFi.

Comfortable Rooms and Proximity to Attractions
Relax in air-conditioned rooms with kitchenettes and enjoy entertainment on flat-screen TVs. Explore nearby attractions like Niseko Mountain Resort Grand Hirafu and Niseko-Shakotan-Otarukaigan Quasi-National Park.

Immerse yourself in luxury and convenience at The Maples Niseko - book your stay now!

Important information:

  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Smoking

    No smoking

  • Children and extra bed policy

    Children welcome

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.2
Based on 52 reviews
Cleanliness: 8.2
Service: 9.7
Location: 9.7
Room Quality: 9.2
Amenities: 9.2
Value for Money: 9.2
Food and Beverage: 9.2
Overall Experience: 9.2
V
Verified traveler
8
Pros:

シャワーブースの扉に隙間があり外部に水が漏れるのは改善してほしいです。IHコンロのチャイルドロック解除のやり方の案内がないので困りました。

2025-08-14 via Nuitee
R
Rajinder Singh family
8
Pros:

Great stay yet again! Easy access to the family slopes at the rear and convenience stores on the main street. The staff are lovely, friendly and very helpful.

2025-04-07 via Nuitee
S
Steven family
10
Pros:

1. Safety - every part of the door need access by using our room card.
2. Easily accessible to skii area.
3. Room is big and spacious. Everything in the room we need is there.

2025-03-29 via Nuitee
G
Gail family_with_children
10
Pros:

With Ski in Ski out and locker provided, its really nice for a family getaway! Hotel condition is new, friendly and helpful staff, comfortable bed and dining area equipped with kitchen. we enjoyed the stay.

2025-03-24 via Nuitee
B
Bryan partner
8
Pros:

Lovely property and staff. However, there is a overwhelming sulfuric/sewage smell issue, particularly in the bedrooms and the water that comes from the bathtub in the suite. The only solution is propping windows and doors open at all times.

Though the smell may be attributable to the neighboring onsen facilities, the smell is too strong to be acceptable. If the Maples could figure out how to fix this, it would be a perfect stay.

2025-03-18 via Nuitee
A
Alfonso
10
Mejor lugar de niseko
Pros:

El lugar es espectacular, muy comodo y tiene salida directa a la montaña

2025-03-14 via Nuitee
P
Parker
10
Comfortable, Friendly, Convenient
Pros:

The Maples Niseko is a beautiful accommodation with very attentive and friendly staff. We stayed for 1 week here and really enjoyed our time. The rooms were spacious, very clean and filled with amenities such as a dishwasher, rice cooker, kettle, chiller and freezer and a washer/dryer. The ski in/ski out was very convenient going to the lifts and coming back to the Maples with no extra walking required. The ski lockers are clean and spacious with enough room for multiple people’s gear in one locker. If you book rental equipment with Rhythm they have a special drop off area with a QR code to return for gear for you for ease of use, rather than carrying it all back. Loved our stay here and would definitely come back!

2025-03-04 via Nuitee
A
Anthony family
10
Pros:

Great hotel,

2025-02-27 via Nuitee
T
Tung Ju
10
Pros:

飯店非常舒適,服務也很到位,希望給一個建議,locker room 如果有烘鞋機,進 locker room 有刷板的刷子,會讓 locker room 更乾淨,也能讓雪靴更乾燥。

2025-02-19 via Nuitee
A
Anton family
10
Pros:

The Maples is a great choice for larger groups. More basic in services than a hotel but the units are great - spacious and well equipped. Also a fantastic location.

2025-02-15 via Nuitee
C
Caroline family
10
Pros:

What a wonderful place to stay, the staff are super friendly and are very helpful, the view from our room was superb, the easy of ski in and out was awesome with the ace quad just metre down a green run, no need to walk up to the lifts, then up the ace gondola to the other lifts. The apartment amenities were first rate, room sounds proof so it was nice and quiet. I highly recommend the maples

2024-12-27 via Nuitee
J
Joe family
10
Pros:

Excellent location and very convenient for ski in/ski out. Nice 2 bed room apartment with all the amenities and nice view on the slopes, especially at night.
Friendly staff, always there to help. Perhaps the only thing missing is a public bath within the property,

2024-12-18 via Nuitee
T
Tan
10
Very family friendly hotel
Pros:

Wonderful ski-in ski-out resort, walking distances to eateries and marts. Super convenient. Staff are super friendly and helpful, even helped us book a restaurant and shuttled us there.

2024-12-14 via Nuitee
C
Christopher
10
Best service in any hotel I’ve stayed in
Pros:

Incredible service, absolutely faultless the entire time, this might be a 3 star hotel but it felt like a 4 star hotel with 5 star service.

2024-12-11 via Nuitee
H
Hardi
10
Pros:

Excellent

2024-06-02 via Nuitee
A
ALAIN
10
Pros:

Large condos. Really relaxing. Ski in ski out

2024-05-31 via Nuitee
M
Maria family
10
Pros:

We stayed at the 2 BR penthouse, which has breathtaking views of Mount Toya from all rooms. You get to soak in that image to your heart’s content. A definite highlight of our trip. You can also watch the sunrise from all windows.
The hotel is modern and stylish and everything is new and in pristine condition.
Because we came in spring, the hotel was almost empty, and there wasn’t anyone at the front desk, which was a little lonely. The hotel restaurant was closed, as were many others (even if it says open in search engines).
My only suggestion to them is that out of the 4 pillows in each bed, they have two tall and two soft/flattish ones for belly sleepers. All 4 pillows in both beds were hard and tall, so I had sleep without.

2024-05-21 via Nuitee
V
Verified traveler
8
NIce view !
Pros:

It's a tidy place to stay close to the lift chairs & nice view.
About the dry room & storage, no as connivence as most of the ski in-out resort but just enough. There's not enough warm to dry the gears over night.....

2024-04-08 via Nuitee
Y
Yilin
2
Would not recommend
Pros:

Dusty room, scratchy sheets, food from previous occupants under furniture, staff were completely unconcerned when alerted about the debris

2024-04-05 via Nuitee
V
Verified traveler
2
Filthy & Uncomfortable
Pros:

Dusty room, scratchy sheets, food from previous occupants under furniture, staff were completely unconcerned when alerted about the filth

2024-04-04 via Nuitee