Hotel & Talasoterapia Zelai

Hotels
8 (1898 reviews)
Playa Itzurun, s/n , Zumaia , es

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Garden
Hiking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful views
Cons:
Noise issues
Outdated facilities
Limited breakfast options

Categories

Cleanliness
7.64
Some reviews mentioned the hotel is a bit old and in need of maintenance.
Service
8.61
Guests reported kind and helpful staff.
Location
9.15
The location is frequently praised for its exceptional views and proximity to amenities.
Room Quality
7.1
Rooms were noted to have issues such as noise and outdated facilities.
Amenities
7.63
The spa was appreciated but mentioned to need some updates, and thalassotherapy wasn't included.
Value for Money
8.09
Generally good value but some aspects, like the thalassotherapy, should be included.
Food and Beverage
7.64
Breakfast was noted as being lacking.
Overall Experience
8.11
Overall a pleasurable stay with some aspects needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:36

Property Description

Thalassotherapy Centre for Relaxation
Hotel & Talasoterapia Zelai offers a thalassotherapy center, providing a wide range of treatments including indoor pools, seawater pools, Turkish baths, and hot tubs.

Spectacular Sea Views from Glass-Walled Restaurant
Enjoy breathtaking views of the sea and cliffs while dining at the hotel's restaurant. The perfect setting for a memorable dining experience.

Ideal Beachfront Location
Located just a few meters from the sea, Hotel & Talasoterapia Zelai is the perfect seaside retreat close to the best beaches in the Basque Country. Book now for a rejuvenating stay by the beach.

Important information:

License Number: HSS00653
Please note that the hotel's thalassotherapy centre cannot accept children under the age of 6; and children from 6 to 14 can access at certain fixed times of the day.
Please note that the thalassotherapy is not included in the room rate. The service is available at an additional cost of €20 per person per day per 90 minutes. Reservations must be made directly at the hotel or by email.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 1898 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.11
M
Manuel • couple • es
8
Correcte en un indret fantástic.
Pros:

L’ubicació.

Cons:

Esta una mica “vellet”, sobre tot el bany.

2026-08-15 • via Nuitee
A
Armando • couple • es
9
2026-08-15 • via Nuitee
C
Carmen María • couple • es
10
Vistas espectaculares
Pros:

El desayuno muy corriente en relación con el precio

2026-08-13 • via Nuitee
K
Karel • family_with_children • be
9
We would definitely go there again!
Pros:

The location is fabulous
Stunning views
Right at the seaside on a wonderful beach

Cons:

Comments about the hotel being a bit outdated: It didn’t bother us.

2026-08-13 • via Nuitee
C
calleja • couple • es
9
Unas vistas inmejorables
Pros:

Las vistas increíbles y poder dormir escuchando el sonido del mar, es algo que no se puede repetir todos los días, la habitación se veía antigua y con las almohadas duras y el colchón algo blando para mi gusto, pero por lo general estuvo bien

Cons:

El tamaño de las habitaciones y el garaje de acceso con plazas pequeñas y con mala pintura. El hotel se ve antiguo y necesita reforma, pero por lo general está bien ubicado y con unas vistas increíbles a la playa de Zumaia , el precio es elevado y el desayuno es muy mejorable

2026-08-13 • via Nuitee
A
Alexandra • solo_traveller • es
6
2026-08-13 • via Nuitee
M
Martina • family_with_children • lu
7
2026-08-12 • via Nuitee
L
Luca • family_with_children • at
9
Traum
Pros:

Einmalige Lage. Aufpreis für Meeresblick zahlt sich aus. Es ist erstaunlich aber wahr: an diesem Strand gibt es kein anderes Hotel . Frühstück war sehr fein. Gazpacho!

Cons:

Kleinigkeit: Fenster waren nicht geputzt.

2026-08-12 • via Nuitee
J
Joseba • solo_traveller • ga
6
Eskasa
Pros:

Hondartza ondoan dagoela eta parkina daukala

Cons:

Mantenimenduaren egoera, plastikozko basoak, 234€gatik beste zeozer espero genue

2026-08-08 • via Nuitee
R
Rikard.L • couple • al
7
2026-08-07 • via Nuitee
L
Leandro • solo_traveller • se
10
2026-08-07 • via Nuitee
M
Marta • family_with_children • es
7
2026-08-06 • via Nuitee
A
Antonio • couple • es
9
2026-08-06 • via Nuitee
E
Elena • couple • it
7
Buona struttura
Pros:

Vista mare stupenda

Cons:

Rapporto qualità prezzo non buono… troppo caro.

2026-08-06 • via Nuitee
A
Anna • solo_traveller • es
4
Decepcionant
Pros:

La situació

Cons:

Les habitacions,feien mala olor i no estava net el lavabo

2026-08-05 • via Nuitee
S
Sonia • solo_traveller • es
8
Pros:

Ubicación

Cons:

El estado dejado de las isntalacciones incluidas las habitaciones

2026-08-05 • via Nuitee
J
Jonthan • couple • es
7
2026-08-04 • via Nuitee
B
BRICE • couple • fr
5
Un cadre exceptionnel mais des prestations en dessous des attentes vu le prix
Pros:

Le site exceptionnel , acces direct à la plage , vue imprenable sur les falaises , et superbe coucher de soleil sur l océan

Cons:

Ensemble assez vieillot ( parties communes, salle de bain ..) Manque d équipement dans la chambre ( tables de chevet )

2026-08-03 • via Nuitee
J
Jean • solo_traveller • fr
10
Pros:

Accueil
Vue
L’emplacement
Parking

Cons:

Emplacement exceptionnel
Merci pour l’accueil souriant et chaleureux

2026-08-03 • via Nuitee
P
Patrick • couple • fr
8
Cons:

Une rénovation des salles de bain serait la bienvenue !

2026-08-03 • via Nuitee