Holiday Inn Express & Suites - Union Gap - Yakima Area by IHG

Hotels
•
Holiday Inn Express
8.7 (182 reviews)
1215 Ahtanum Ridge Road , Yakima , US
+1 509-902-8000

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good breakfast options
Cons:
Issues with jacuzzi cleanliness
Minor maintenance needed in pool area

Categories

Cleanliness
8.24
Several reviews highlight cleanliness, but minor issues were noted about the jacuzzi and the pool area.
Service
9.01
Many reviews praise the staff for being friendly and helpful.
Location
9.05
Reviews consistently mention the convenience and safety of the location.
Room Quality
8.5
Rooms are described as spacious and comfortable with positive notes on cleanliness.
Amenities
8.33
Amenities like the breakfast and business park were appreciated but could be improved.
Value for Money
8.69
The hotel is considered fair-priced for the quality received.
Food and Beverage
9.04
The breakfast offerings received high praise from several guests.
Overall Experience
8.71
Most guests expressed a positive overall experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:54

Property Description

Convenient Location in Union Gap, Washington State Region

Modern Amenities for a Comfortable Stay
The Holiday Inn Express & Suites - Union Gap - Yakima Area offers air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms. Guests can enjoy the indoor pool, hot tub, fitness centre, and sun terrace during their stay.

Business-Friendly Services
This 3-star hotel provides a business centre, on-site ATM machine, and helpful tips from the reception staff. Whether traveling for work or leisure, guests can expect a seamless experience at Holiday Inn Express & Suites - Union Gap - Yakima Area.

Book Your Stay Today at Holiday Inn Express & Suites - Union Gap - Yakima Area
Experience comfort and convenience in Union Gap - reserve your room now for a memorable stay at this IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 182 reviews
Cleanliness: 8.24
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.33
Value for Money: 8.69
Food and Beverage: 9.04
Overall Experience: 8.71
D
Denise • solo_traveller • us
7
Nice hotel, but the cleaning staff need to be held accountable. They are doing a terrible job here..
Pros:

The staff members downstairs were helpful and friendly. The pool was a great bonus to the facility, and we utilized it daily. They had a lot of allergy friendly snacks for complimentary breakfasts, and check in was simple.

Cons:

The refrigerator was turned all the way down, causing it to leak and defrost completely. We used 5 towels to clean up the mess. Instead of just letting us switch fridges, we were told we would need to switch rooms to a whole different floor. I said no way, after realizing my family had brought everything into the room already, and the cart was put back. It would be a huge inconvenience after traveling all day.
The fire alarm was hanging out of the ceiling, by the cords. I let her know and again, she wanted me to switch rooms. We declined and just dealt with the faulty wiring. They also had construction going on all weekend in the rooms next to us, so that was fun to listen to.
The drain in the bathtub didnt work, causing the water to quickly back up within second of the water being turned on. It was very obviously clogged and the top wouldn't even unplug all the way. If the cleaning ladies cleaned the tub, they would have known this because you couldnt run it for more than 30 seconds without it backing all the way up and filling the tub completely.
I also found at least 4 thick black long hairs in our bedding, and attached to the walls around the fridge. It was absolutely disgusting since the room was just "cleaned."
We paid over 200 a night for this room, and I'm sure if it wasnt for the pool, we would have left right away and asked for a refund.

2026-10-12 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-09-07 • via Nuitee
K
Kimi • family_with_children • us
10
2026-07-19 • via Nuitee
R
Rick • solo_traveller • us
10
Pros:

Nice, friendly staff and super clean and comfortable room.

2026-06-22 • via Nuitee
B
Belinda • couple • us
10
It was great!
Pros:

Clean quiet and the breakfast was great

2026-06-18 • via Nuitee
D
DANITA • solo_traveller • us
10
2026-05-29 • via Nuitee
P
Patrick • couple • us
10
2026-05-26 • via Nuitee
R
Rawson • solo_traveller • us
10
I’ll be back
Pros:

Clean

Cons:

It was great

2026-05-25 • via Nuitee
M
Marthinus Pieter • solo_traveller • ca
8
2026-05-20 • via Nuitee
K
Karen • solo_traveller • us
9
Good stay!!!
Pros:

Nice room

Cons:

Parking was a little tight

2026-04-27 • via Nuitee
• family_with_children • us
10
2026-04-24 • via Nuitee
S
Shiloe • family_with_children • us
9
2026-04-09 • via Nuitee
I
Isabell • family_with_children • it
9
Pros:

Very clean, kids loved the pool, good breakfast, comfortable beds.

Cons:

It was a little tight with the pull out couch. We had to push it around a little to get it down because the AC unit was in the way.

2026-04-02 • via Nuitee
S
Shaina • solo_traveller • us
10
2026-03-23 • via Nuitee
U
Uriarte • family_with_children • us
10
2026-01-20 • via Nuitee
V
Vandusen • couple • us
1
To some of my stay, I was there for 10 minutes for her to tell me that I need to pay her $300 on a card and deposit or I
Pros:

Their deposit to stay is too expensive and they didn’t let me stay and kept my money

Cons:

Nothing

2026-01-19 • via Nuitee
V
victor • couple • us
4
Médium
Cons:

There was a lot of noise on the level above our room

2026-01-15 • via Nuitee
J
Jennifer • family_with_children • us
1
2026-01-11 • via Nuitee
J
Jolene • extended_group • us
10
It was a great place to stay while visiting family.
Pros:

The rooms were clean. The beds were comfortable. Staff checked to be sure we had everything we needed. There was even a gift bag with dog supplies in it. We were impressed.

Cons:

NA

2025-12-22 • via Nuitee
F
Faubion • couple • ca
1
Pros:

Dirty linens in room. Nasty

2025-12-10 • via Nuitee