Holiday Inn Express & Suites - Union Gap - Yakima Area by IHG

Hotels
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Holiday Inn Express
8.7 (319 reviews)
1215 Ahtanum Ridge Road , Union Gap , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
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Review Highlights

Pros:
Friendly staff
Clean facilities
Good breakfast options
Cons:
Issues with jacuzzi cleanliness
Minor maintenance needed in pool area

Categories

Cleanliness
8.24
Several reviews highlight cleanliness, but minor issues were noted about the jacuzzi and the pool area.
Service
9.01
Many reviews praise the staff for being friendly and helpful.
Location
9.05
Reviews consistently mention the convenience and safety of the location.
Room Quality
8.5
Rooms are described as spacious and comfortable with positive notes on cleanliness.
Amenities
8.33
Amenities like the breakfast and business park were appreciated but could be improved.
Value for Money
8.69
The hotel is considered fair-priced for the quality received.
Food and Beverage
9.04
The breakfast offerings received high praise from several guests.
Overall Experience
8.71
Most guests expressed a positive overall experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:54

Property Description

Convenient Location in Union Gap, Washington State Region

Modern Amenities for a Comfortable Stay
The Holiday Inn Express & Suites - Union Gap - Yakima Area offers air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms. Guests can enjoy the indoor pool, hot tub, fitness centre, and sun terrace during their stay.

Business-Friendly Services
This 3-star hotel provides a business centre, on-site ATM machine, and helpful tips from the reception staff. Whether traveling for work or leisure, guests can expect a seamless experience at Holiday Inn Express & Suites - Union Gap - Yakima Area.

Book Your Stay Today at Holiday Inn Express & Suites - Union Gap - Yakima Area
Experience comfort and convenience in Union Gap - reserve your room now for a memorable stay at this IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 319 reviews
Cleanliness: 8.24
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.33
Value for Money: 8.69
Food and Beverage: 9.04
Overall Experience: 8.71
K
Karen • solo_traveller • us
9
Good stay!!!
Pros:

Nice room

Cons:

Parking was a little tight

2026-04-27 • via Nuitee
• family_with_children • us
10
2026-04-24 • via Nuitee
S
Shiloe • family_with_children • us
9
2026-04-09 • via Nuitee
I
Isabell • family_with_children • it
9
Pros:

Very clean, kids loved the pool, good breakfast, comfortable beds.

Cons:

It was a little tight with the pull out couch. We had to push it around a little to get it down because the AC unit was in the way.

2026-04-02 • via Nuitee
S
Shaina • solo_traveller • us
10
2026-03-23 • via Nuitee
U
Uriarte • family_with_children • us
10
2026-01-20 • via Nuitee
V
Vandusen • couple • us
1
To some of my stay, I was there for 10 minutes for her to tell me that I need to pay her $300 on a card and deposit or I
Pros:

Their deposit to stay is too expensive and they didn’t let me stay and kept my money

Cons:

Nothing

2026-01-19 • via Nuitee
V
victor • couple • us
4
Médium
Cons:

There was a lot of noise on the level above our room

2026-01-15 • via Nuitee
J
Jennifer • family_with_children • us
1
2026-01-11 • via Nuitee
J
Jolene • extended_group • us
10
It was a great place to stay while visiting family.
Pros:

The rooms were clean. The beds were comfortable. Staff checked to be sure we had everything we needed. There was even a gift bag with dog supplies in it. We were impressed.

Cons:

NA

2025-12-22 • via Nuitee
F
Faubion • couple • ca
1
Pros:

Dirty linens in room. Nasty

2025-12-10 • via Nuitee
C
Chastity • family_with_children • us
10
Pros:

The staff were excellent. The hotel was clean. The breakfast was good. The bed was comfortable. We will definitely be back. Thank you to everyone there.

2025-11-28 • via Nuitee
A
Angela • family_with_children • us
8
Hotel was conveniently located to everything we needed. Area felt safe. Staff could have been friendlier. Breakfast was
Pros:

Convenient location. Nearby shopping, gas, groceries.

Cons:

Jacuzzi could have been cleaner. Light in the room wasn’t working. Staff could have been more friendly.

2025-11-24 • via Nuitee
R
Ruiz • family_with_children • us
10
Pros:

Good breakfast
Good business park for a walk around

2025-11-21 • via Nuitee
D
Diane • solo_traveller • us
10
Cons:

Shower floor was a little slippery. 😬

2025-11-10 • via Nuitee
S
SHENG-HE • family_with_children • tw
7
2025-10-28 • via Nuitee
M
Mark
10
Pros:

The food was good and was well served. Parking was plenty of spaces, as safe as possible.

2025-10-12 • via Nuitee
G
Gayle
8
Pros:

Close to baseball tournament.

2025-10-05 • via Nuitee
D
Deanna • family
8
Pros:

Kind Staff. Very clean! Nice bedding, plenty of pillows. I have not stayed in a hotel room for quite a while. This was a nice place that felt secure and clean. I did not get to sample the breakfast because I had my dog with me and they are not allowed near the buffet, and you are not allowed to leave them in the room alone. Also...it is put away pretty early. There were three things that bugged me. The TV sound is capped....so it will only get so loud which isn't quite loud enough (for me) when the AC is running. Second, there was no full length mirror in the room. I was getting ready for a wedding and I was really surprised to note that there wasn't one. Just the bathroom mirror, waist and up. Third, in the bathroom the tub LOOKS like there is a textured safety application in the bottom of the tub...but it is not. It is super slippery. There is one grab bar and it is helpful for getting in and out, but it's on the outside, so not useful when IN the shower. There really should be a second bar inside the shower and a grippy tub floor for safety. The only other thing was the shared shampoo, lotion, and soap. I understand the why....but just cannot do it. No more individual soaps. Glad I brought my own. Close to shopping and good eats. YES...I will stay here again.

2025-10-03 • via Nuitee
D
Daniel • family_with_children • gb
8
2025-09-30 • via Nuitee