Children allowed

Facilities

Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room quality inconsistencies
Poor service from reception

Categories

Cleanliness
6.3
Some reviews mentioned issues with cleanliness, particularly with the washroom and room odors.
Service
8.8
Overall service was positively described, with attentive staff.
Location
9.3
The hotel has a great location, central and easy to access local attractions.
Room Quality
7.3
Rooms had some issues such as broken air conditioning and noise, but some guests were satisfied.
Amenities
7.3
Amenities like the rooftop area were mentioned positively, but the pool received some negative feedback.
Value for Money
7.8
Value was considered average; some felt costs were high relative to quality.
Food and Beverage
7.8
Food received mixed reviews; breakfast was good, but there were some complaints about quantity.
Overall Experience
7.8
Guests had a range of experiences, some very positive and some marred by issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 14:42

Property Description

Luxurious Accommodation
Experience comfort and style at Spice Palace Hotel in Stone Town. Each room features modern amenities including a flat-screen TV, kettle, and a private bathroom with free toiletries.

Relaxation and Leisure
Unwind by the outdoor swimming pool or enjoy a refreshing drink at the shared lounge. The sun terrace offers a perfect spot to soak up the sun and relax during your stay.

Convenience at Your Fingertips
Benefit from a 24-hour front desk, room service, and free WiFi throughout the property. Let our staff assist you with arranging airport transfers for a seamless travel experience.

Book now to indulge in a luxurious stay at Spice Palace Hotel!

Important information:

Please note a surcharge of 5% applies for all card payments.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 1948 reviews
Cleanliness: 6.3
Service: 8.8
Location: 9.3
Room Quality: 7.3
Amenities: 7.3
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 7.8
T
Tanja • solo_traveller • si
10
2026-05-14 • via Nuitee
T
Trevor • solo_traveller • za
7
2026-05-12 • via Nuitee
T
Trevor • solo_traveller • za
7
2026-05-12 • via Nuitee
E
Elias • solo_traveller • tz
8
It was good
2026-05-11 • via Nuitee
T
Thomas • solo_traveller • gb
5
For the price I paid it was good enough.
Pros:

The location was good right in the centre. It was very easy to get everywhere within the immediate vicinity of Stonetown.

Cons:

I thought the food could’ve been better the dinner that I paid for were okay not amazing but good enough. But the breakfast I thought was not very tasty at all. It seems like they use bulk over quality.

2026-05-11 • via Nuitee
R
Robert • solo_traveller • ke
9
Pros:

The environs

2026-05-09 • via Nuitee
J
Juliet • couple • ke
3
I didn't enjoy my stay and didn't feel welcome. As a black woman receiving such unwelcoming treatment when I see
Pros:

The room was clean

Cons:

The Masai receptionist was very rude and didn't care to offer a solution to my request upon arrival. I accidentally booked a room without breakfast and when I got to the reception, I requested to be upgraded to the option with breakfast as per the amount and discount given on my genius level. He refused and told me I can go talk to the kitchen staff. He insisted I need to pay an extra $10 per person or eat from an outside restaurant. I don't understand the logic and reasoning behind all that. The worst reception I have ever received. I will not be visiting again and do not recommend.

2026-05-07 • via Nuitee
S
Salma • solo_traveller • gb
10
2026-05-06 • via Nuitee
W
William • couple • au
8
Staff let it down a bit. Just need to try a little harder. Otherwise not bad.
Pros:

Location was pretty good although couldn’t drive all the way to the door but that’s the way streets are there.

Cons:

Some of the staff were full of it and not over friendly. Bull shitted.
Weren’t given 2 keys and without it the fridge would turn off when exiting. Then saying we had to pay for the key if lost.
Pretty hopeless. Why would you want a fridge only working when you’re in the room.

2026-05-06 • via Nuitee
T
Tanja • solo_traveller • si
7
Pros:

Location its great,good coffe and deacant breakfast.
Was clean

Cons:

Very unfriendly masay when we arrived late evening,.Room was clean,but total smell of humidity,

2026-05-05 • via Nuitee
U
Ufitinema • couple • rw
9
Our stay was really great and we enjoyed everything
Pros:

The place is clean and staff are really kind and friendly

Cons:

Nothing

2026-05-05 • via Nuitee
N
NDAKI • solo_traveller • tz
8
The hotel is nice, clean and reachable. Hotel staff provide good service. I recommend people to visi
Pros:

The hotel is nice, clean and reachable. Hotel staff provide good service.
I recommend people to visit and enjoy their stay in stone town .

2026-04-30 • via Nuitee
T
Tessa • solo_traveller • ke
8
Excellent location, wonderful staff, beautiful view
Pros:

The location, the cleanliness, the staff helpfulness

Cons:

The breakfast was not good at all

2026-04-28 • via Nuitee
L
Liina • couple • ee
8
Pros:

Meeldis, et hommikusööki pakuti katuseterrassil ja oli mitmekesine. Hotelli personal oli väga väga sõbralik ja abivalmis. Kuna hotell on südalinnas, siis öörahu eriti polnud-kohalikud rääkisid ja suhtlesid tänaval valju häälega.
Hotell ise oli väga armsa koha peal, kogu linna melu oli jalutuskäigu kaugustel.Hotell pakkus ning organiseeris meile ka meid huvitavad ekskursioonid Sansibaril. Istu ainult autosse ja sõida vaatamisväärsuste juurde.

2026-04-27 • via Nuitee
Y
yasir • solo_traveller • om
10
Pros:

الموضفين ودودين والموقع قرب كل شي تحتاجه وآمن ونظيف وجلسة مكان القهوه جميله في اللوبي.

2026-04-26 • via Nuitee
J
Joy • couple • zw
7
2026-04-24 • via Nuitee
A
Aysha • solo_traveller • ae
8
Pros:

مكان رائع جدا انصح بزيارته

Cons:

كل شي رائع

2026-04-23 • via Nuitee
P
Peter • solo_traveller • us
10
2026-04-23 • via Nuitee
D
Dishan • extended_group • tz
7
2026-04-22 • via Nuitee
E
EGM • solo_traveller • nl
5
Matig, zou hier niet weer verblijven
Pros:

Bedden waren goed, locatie.

Cons:

Per abuis kon in met mijn sleutel een andere kamer openen. Het hele hotel ruikt naar schoonmaakmiddel, maar de kamers kunnen echt veel schoner.

2026-04-22 • via Nuitee