Extended Stay America Select Suites - Charlotte - Northlake

Hotels
•
Extended Stay America Suites
6 (490 reviews)
9420 Statesville Road , Charlotte , us
+1 980-260-0100

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Laundry
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Dirty rooms
Unpleasant odors

Categories

Cleanliness
3.89
Multiple reviews indicated issues with cleanliness, particularly dirty carpets and mold.
Service
8.36
The staff was highlighted as friendly and helpful by several guests.
Location
8.4
Guests frequently praised the location of the hotel, citing it as a major advantage.
Room Quality
4.85
There were complaints about room conditions, including issues with the A/C and maintenance.
Amenities
4.88
Lack of amenities like breakfast was mentioned, lowering the perception of value.
Value for Money
5.84
Some found the pricing fair for what was offered, though many had negative experiences.
Food and Beverage
5.89
Lack of breakfast options was mentioned; otherwise, average quality was reported.
Overall Experience
5.86
Overall experiences varied greatly; several guests had significant complaints but some positive remarks about staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:53

Property Description

Convenient Location in Northlake District:
Situated in the vibrant Northlake district, Extended Stay America Suites - Charlotte - Northlake offers easy access to popular attractions like Shoppes at University Place and Blumenthal Performing Arts Center.

Comfortable Accommodation:
Guests can enjoy air-conditioned rooms with free WiFi and flat-screen TVs. The hotel also provides free toiletries and a fitness centre for relaxation and convenience.

Helpful Services:
With a focus on guest satisfaction, the hotel offers a non-smoking environment, a helpful reception providing area information, and proximity to key landmarks like Mint Museum of Craft Design and Bank of America Stadium.

Book your stay at Extended Stay America Suites - Charlotte - Northlake for a memorable experience in Charlotte!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.

Fresh towels and linen can be exchanged at the front desk at any time for a small fee.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment; cash is not accepted.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTL

Location

Guest Reviews

6
Based on 490 reviews
Cleanliness: 3.89
Service: 8.36
Location: 8.4
Room Quality: 4.85
Amenities: 4.88
Value for Money: 5.84
Food and Beverage: 5.89
Overall Experience: 5.86
D
darvyon • solo_traveller • us
10
2026-08-24 • via Nuitee
R
ReggieB731 • solo_traveller • us
10
Pros:

Everything

Cons:

Too many people hang around the exits

2026-08-12 • via Nuitee
F
Fabiola • family_with_children • us
6
2026-08-10 • via Nuitee
J
Jadest • couple • us
2
2026-08-07 • via Nuitee
V
Vonkysha • couple • us
10
2026-08-06 • via Nuitee
J
Jay • couple • us
2
2026-08-05 • via Nuitee
H
Heather • family_with_children • us
1
Terrible I would not reccomend anyone to stay at Extended Stay
Pros:

Nothing

Cons:

Everything was not clean, car was toad away and all proper decals where present. what’s more I was parked in handicap and I have a handicap tag. Also your clerk gave me a parking slip to put in my window. To top the experience off I waited for and extended amount of time to get my car back which never happened. So to interupte others during their trip to go pick my car up hours later. my trip was severally delayed. Money and moments were lost. I got no help from the facility.

2026-07-22 • via Nuitee
G
George • couple • us
4
2026-07-22 • via Nuitee
K
Kanesha • couple • us
10
2026-07-13 • via Nuitee
C
Cynthia • solo_traveller • us
5
2026-07-13 • via Nuitee
V
VanSteen • couple • us
3
Cons:

No hand towel in bathroom , no breakfast offered, no details how to contact staff as Noone at front desk. Cockroaches dead in hallway

2026-07-13 • via Nuitee
C
Christopher L • couple • us
1
Bad
Pros:

It was in a okay direction.

Cons:

One of staff at the was very rude. When we were telling them about the running & slamming door & throwing things. You can hear through the walls. I want a refund back.

2026-07-12 • via Nuitee
J
Jerrick • solo_traveller • us
10
2026-07-11 • via Nuitee
A
Alisa • solo_traveller • us
5
2026-07-09 • via Nuitee
Z
Zetopia • couple • us
10
Pros:

Quiet for the most part

Cons:

N/A

2026-07-07 • via Nuitee
Z
Zetopia • family_with_children • us
10
Peaceful
Pros:

Everything

Cons:

Nothing

2026-07-01 • via Nuitee
K
Kyesha • couple • us
1
Pros:

I booked and got there and My teo bed was not available and still have not received a return

2026-06-26 • via Nuitee
A
Amber • couple • us
10
2026-06-23 • via Nuitee
V
Vodus • couple • us
7
2026-06-20 • via Nuitee
T
Thomas • solo_traveller • us
3
Pros:

Staff

Cons:

Dirty room. Hotel had foul odors.

2026-06-20 • via Nuitee