Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Limited food options
High price for some services

Categories

Cleanliness
9.33
Reviews frequently mention cleanliness as high quality.
Service
9.8
Personnel is described as very friendly and accommodating.
Location
9.34
Many reviews highlight the excellent location near the train station.
Room Quality
8.79
Rooms are generally clean and well-maintained, but some mentioned size issues.
Amenities
8.82
Some amenities are noteworthy, such as coffee/tea setups, but some guests found limitations.
Value for Money
8.28
The price was noted as being somewhat high in a few reviews.
Food and Beverage
8.33
Guests enjoyed breakfast, but some expressed disappointment with the lack of a buffet.
Overall Experience
9.3
Overall satisfaction is reflected in positive comments about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:08

Property Description

Luxurious Accommodation
Experience luxury at Alex Maastricht, located just 1.3 km from Basilica of Saint Servatius. Each room features a flat-screen TV, private bathroom, and air conditioning for your comfort.

Convenient Location
Situated in the vibrant Wijck district, guests have easy access to a terrace and an on-site restaurant. Explore nearby attractions like Vrijthof, only 1.2 km away, and enjoy a seamless travel experience with Maastricht-Aachen Airport just 14 km from the hotel.

Modern Amenities
Indulge in modern amenities at Alex Maastricht, including free toiletries, a hair dryer, and a wardrobe in every room. Book your stay now for a memorable experience!

Important information:

Please note that this property does not have a elevator and the rooms are only accessible via a staircase.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 14 per day.

Location

Guest Reviews

9
Based on 2494 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 9.3
M
Maaike • couple • nl
9
Goede stek. Dichtbij station en schoon. Leuk personeel
Pros:

Dichtbij station en in de leuke wijk Wijck.
Aardig personeel en lekker ontbijt en lunch

Cons:

Alles was ok

2026-06-12 • via Nuitee
K
Kalina • solo_traveller • bg
10
Pros:

Very convenient location, close to the city center! Really nice place! :)

2026-06-10 • via Nuitee
C
Carl • solo_traveller • gb
8
Pros:

A great overall experience by their friendly and helpful staff. The breakfast was very good (highly recommended). The studio room was very comfortable and clean. Very close to the train station, shops, restaurants and bars. A great location in a very pleasant area. I would definitely return for another stay.

Cons:

The studio apartment is situated in a separate location apart from the hotel, a short 2 minute walk, (1 block towards the river/centre). I was not aware of this at the time of booking however, so this came unexpected. The only inconvenience is you have to walk back and forth to the hotel if you book a breakfast or dinner during your stay.

2026-06-06 • via Nuitee
D
Darielsole • solo_traveller • nl
8
Paid for a window: NO WINDOW
Pros:

Location. Bed

Cons:

Stairs. Mini room. There was supposed to be a window but it wasn't. What i feel a ripoff is that I DID pay for a room with a window.

2026-06-05 • via Nuitee
D
Dalibor • couple • de
8
Pros:

Das Personal war hervorragend, hilfsbereit und nett. Aufgrund des Lärms haben wir eine teilweise Rückerstattung und ein kostenloses Frühstück erhalten.

Cons:

Lärm aus der benachbarten Kaffeebar bis 2 Uhr. Und Hotel Preis ist etwas überteuert.

2026-06-05 • via Nuitee
A
Amber • extended_group • be
8
2026-06-04 • via Nuitee
E
Ewoud • solo_traveller • nl
9
2026-06-03 • via Nuitee
L
Luc • solo_traveller • be
8
2026-06-02 • via Nuitee
A
Alexandra • couple • de
9
2026-05-31 • via Nuitee
K
koen • couple • nl
7
Net hotel maar diverse vervelende kantjes
Pros:

Goede plek mooie kamer

Cons:

Koffiekopjes waren niet schoon. ‘‘s nachts bij terugkomst in het hotel bleek de sleutel niet te werken. Uiteindelijk na nachtelijk gebel en heel veel trappen op en neer( we zaten op bovenste etage en er is geen lift) de noodsleutel opgehaald. Zit je natuurlijk niet op te wachten bij een hotel waar je bij 250 euro voor een nacht betaalt.

2026-05-31 • via Nuitee
F
Freija • couple • be
9
Aangenaam
Pros:

Locatie leuke buurt. Goed bed.

Cons:

Veel trappen als je boven logeert.

2026-05-31 • via Nuitee
J
Jacqueline • couple • nl
9
Amazing. Highly recommend, will be back soon
Pros:

Excellent location, helpful and kind staff, very good bar/restaurant, super clean

Cons:

Hair drier in my room was not good

2026-05-31 • via Nuitee
R
Robert • solo_traveller • nl
7
2026-05-30 • via Nuitee
W
wietse loos • family_with_children • be
10
2026-05-30 • via Nuitee
T
Tinie • couple • nl
9
Prima
Pros:

Douche en bed

2026-05-30 • via Nuitee
F
Florian • couple • de
10
2026-05-29 • via Nuitee
A
Artur • extended_group • gb
10
Pros:

Great location, friendly staff, clean rooms

Cons:

Nothing

2026-05-28 • via Nuitee
M
marco • couple • nl
9
Klantvriendelijk en uitstekend ontbijt
Pros:

Ontbijt uitstekend

2026-05-28 • via Nuitee
P
PHW • couple • nl
9
2026-05-25 • via Nuitee
M
Margriet • solo_traveller • nl
10
Superfijn hotel, dichtbij station en stad
Pros:

Ligging; super centraal en vlak bij NS station. En een heerlijk terras onder de bomen.

Cons:

Niets!

2026-05-25 • via Nuitee