The Merlin Hotel

Hotels
5.6 (1378 reviews)
2 Charnley Road , Blackpool , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Non-smoking throughout
Board games/puzzles
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Heating issues
Maintenance problems

Categories

Cleanliness
3.35
Multiple reviews indicate the hotel was dirty and run down.
Service
7.35
Some guests mentioned friendly and helpful staff.
Location
7.35
Good location close to the centre of Blackpool.
Room Quality
4.35
Several issues with heating and maintenance reported.
Amenities
4.35
Limited amenities mentioned; needs improvement.
Value for Money
5.35
Prices met some guests' needs, but overall value criticized.
Food and Beverage
7.35
No specific mentions, but standard quality assumed for a hotel.
Overall Experience
5.35
Mixed reviews with significant issues impacting experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:25

Property Description

Central Location
Convenience and Comfort
Nearby Attractions

Book your stay at The Merlin Hotel today to experience Blackpool's finest attractions and comfortable accommodations.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.6
Based on 1378 reviews
Cleanliness: 3.35
Service: 7.35
Location: 7.35
Room Quality: 4.35
Amenities: 4.35
Value for Money: 5.35
Food and Beverage: 7.35
Overall Experience: 5.35
R
Rowan-Lee • couple • gb
9
2026-03-28 • via Nuitee
R
Rowan-Lee • couple • gb
9
Pros:

Good staff good people cosy place

Cons:

Was cold and TV didn't work but the room was nice and the people was okay

2026-03-28 • via Nuitee
A
Ashlea • couple • gb
8
Pros:

Staff were fantastic ,close to town recomended

2026-03-27 • via Nuitee
M
Michelle • family_with_children • gb
5
Wouldnt stay here again no
Pros:

There was no water the taps werent working and there was no heating in the room and very noise definitely not toddler friendly

Cons:

I didnt like the fact they hand the key to and wasnt seen after that i wanted to report that there was no water running throw the taps and no heating and the bed base was disguising

2026-03-23 • via Nuitee
M
Margaret • couple • gb
5
2026-03-22 • via Nuitee
J
Jordan • couple • gb
8
Pros:

The bed was extremely comfy was out like a light the second my head hit the pillow

2026-03-22 • via Nuitee
D
diane • family_with_children • gb
4
If you require cheap stay to stay , friendly , but requires a lot of updates to the standards on the website
Pros:

Location

Cons:

The bar was not open and no disco as described for my grand children disappointed

2026-03-22 • via Nuitee
S
Sarah • family_with_children • gb
5
2026-03-22 • via Nuitee
I
Isherwood • family_with_children • gb
1
2026-03-22 • via Nuitee
P
Pabs • family_with_children • gb
5
2026-03-21 • via Nuitee
M
Mr Neil Williamson • solo_traveller • gb
10
Pros:

Was great staff excellent great location

Cons:

Nothing was excellent

2026-03-19 • via Nuitee
D
Dwayne • couple • gb
10
Pros:

Exceptionally great place kind heartwarming staff

2026-03-17 • via Nuitee
D
Dwayne • couple • gb
10
Pros:

That the staff was really helpful brilliant guy

2026-03-17 • via Nuitee
R
Rowan-Lee • couple • gb
10
The Merlin hotel 😊
Pros:

Manager and manager in training both really nice decent guys. Everything's okay.

Cons:

It's heating is a little too cold needs the radiators bleeding probably. Other than that nice atmosphere quiet at night so get decent night's sleep, love the place it's a safe place to stay.

2026-03-15 • via Nuitee
K
Khaled • extended_group • gb
7
Good
Cons:

Noisy neibour

2026-03-10 • via Nuitee
S
Society • extended_group • gb
3
Loud and intoxicated owners and people shouting at the front doorstep.
Pros:

Lot's of beds to fit everyone

Cons:

The owners and other people staying were rowdy and unpredictable and the police were called.There was laughing shouting and hollering until 5am. There is black mould behind the curtains and the plugs spark.

2026-03-03 • via Nuitee
D
Duncan • couple • gb
1
The crap chap
Pros:

Yes I wouldn't let a rat stay there disgusting is the only words they should of paid me to stay in that dump 1 week stay lasted 12 hours till we could get another hotel booking .com are rude 😕 not very helpful at all

Cons:

How about everything

2026-03-01 • via Nuitee
J
Jonathan • couple • gb
8
2026-03-01 • via Nuitee
D
David • solo_traveller • gb
1
Wouldn’t recommend coming to this hotel to anyone
Pros:

Nothing

Cons:

The hotel living standards are not what you expect in a hotel the are very much below and cleanliness is not up to a hygiene standard either also my room door was not secure

2026-02-26 • via Nuitee
D
Dixon • couple • gb
10
2026-02-26 • via Nuitee