The City Rooms

My son got married in May at The City Rooms, and it was a wonderful experience from start to finish. The food was excellent and our guests absolutely loved it.The upper room looked truly majestic, and every member of staff was helpful and accommodating.
The highlight for us was our organiser Goergie. who supported us through every stage of the wedding.She made the whole day run smoothly and completely stress-free.
Thank you, Goergie !!

Great stay for work, in the middle of the city.

Pretty cool building didn’t mind the self check in and they put a fan in as some of the windows didn’t open which was very much appriciated.

Nice place, both the room and bathroom were super sized. A little quirky place, but we enjoyed the fact that there was not a reception and we could come and go as we pleased. Fridge in the room.

Excellent location

I have put 'average' as there are some very good things about this hotel but some really annoying things too. Good things, we got a massive room, huge bath, comfy bed (it was a 5ft bed, with the large room they could have had a 5 ft 6 bed but it was very comfy anyway), great coffee machine. However two annoyances, one minor - the minor one was the keysafe where you key in a 4 digit number to get your room key, was hard to read the numbers in rather poor light and the metal wheels with numbers on was rather small, hard to move the wheels without disturbing the ones you have already set. and .....BIG ANNOYANCE, No Parking Anymore !! They used to have a yard at the back. This has been taken out by construction of a large open air party area at 1st floor level, with steel girders in what was car park. Leicester is very hard to park in overnight. This hotel is nowhere near any off street car park. Leicester DID have free onstreet parking 6 pm to 7.30 am and you could go and buy 2 hours on the meter so OK till 9.30 am. NO More. They have widened the pavements, taken out 90% of these spaces, it is now mostly loading, electric car parking, disabled parking, anything but ordinary car parking now. So there is nowhere to park nearby overnight, every one of the VERY few spaces left is already full, And Leicester centre is quite menacing now in the evening to walk from some distant car park 10 minutes walk or more away, it is full of zombie druggies, whizzy Just Eat cyclist on fast electric bikes, all sorts of shady looking people, in groups, standing oir wandering around. This is not the hotel's fault but Removing The Car Park IS. And if you park overnight in an offstreet car park it likely will cost you another £10, or more, that makes the room price unfavourable compared to other places. The traffic wardens don't waste one minute, they are out on the dot at 7.30 am looking to dole out tickets, we had to park some way out and was stressful after a busy day. had to leave my partner at a didgy street corner near the old car park entrance, the one way road systems in Leicester are horrendours too, where they got gat hassled by these druggies and take the bags in up to the room, them park and walk back miles to this hotel. You may as well stay a few miles out of Leicester where the hotel will have free car parking, much less hassle.

We had an absolutely wonderful experience at The City Rooms — from start to finish everything was flawless. The team was incredibly accommodating to our needs and budget for a smaller wedding party, making us feel valued and supported at every step. Our wedding coordinator, Georgiana, was enthusiastic, organised and genuinely excited for us; she made planning simple and stress-free. The food, prepared by chef Matt, was superb — he listened to our requests and happily adjusted dishes to suit our preferences, and the result was delicious and beautifully presented. Highly recommended for an attentive, flexible venue with outstanding service and cuisine.

We got married here at the end of September and it was so lovely! The food was excellent (we went for the Asian menu) and our guests still rave about it. The staff were all great and very accommodating. The ballroom looked beautiful. Rachel who was our organiser was great.

What a gem of a find x location amazing rooms massive beautiful building would deffo stay again

Extra check out time

Excellent instructions on how to enter the City Rooms and your bedroom. Lovely room and bathroom, plus excellent facilities and provisions ie fridge, kettle, coffee maker, tea, coffee, milk etc.
Fantastic location, a minute walk from the gig I was attending, especially being alone.
Overall, excellent value for how much it cost to spend a night at The City Rooms.
Would highly recommend.

Thoroughly disappointed. Both mothers, that my sister and I had bought the gift for, had said it was the worst Afternoon Tea they had been to and would not recommend or buy again.

We had given our dietary requirements prior to our arrival, as advised (which was confirmed on a previous email chain), yet this made no difference to the service we received. No food was prepared beforehand, staff were not made aware of any of these requirements or changes and even drinks seemed to be a difficult task to distribute promptly and accurately.

We had to ask the waiting staff numerous times for items, starting off with the basic welcome drinks which they took our orders for about 40 minutes into the event and then returned near the hour mark with glasses of orange juice that hadn't even been shaken from the carton. The unlimited masala tea was served over an hour after and that was probably due to asking the staff twice already. This was excluding the masala tea that needed to be made with alternative milk for my sister who is lactose intolerant; she received this over halfway through the event which was ridiculous. If we didn't come up to ask, I doubt she would have even received an alternative drink option. She had already spoken to the chef on the phone prior to the event about dietary requirements and alternatives, however this was not taken on board and resulted in her getting a delayed and disheartening plate of a few crispy bhajiya, boiled vegetables and a bowl of vegan ice-cream.

All in all, although a lovely venue, this was not a well executed Afternoon Tea within this location and the party was left hungry and disappointed.

Its a good location but the building is all a bit old and tatty - although room and bathroom were clean there are nicer places to stay in Leicester. The price was cheaper than other places so i should have known. But i guess it was OK. There was NO parking on site - so you have to pay for that unlike other places

Quality rooms. Comfortable. Good WiFi.

Nice big room, big bathroom, extremely clean.
Very quiet apart from the outside bell which didn't bother me.
Very comfortable bed
Shops walking distance, which was great as I had to park away from hotel