The City Rooms

Excellent instructions on how to enter the City Rooms and your bedroom. Lovely room and bathroom, plus excellent facilities and provisions ie fridge, kettle, coffee maker, tea, coffee, milk etc.
Fantastic location, a minute walk from the gig I was attending, especially being alone.
Overall, excellent value for how much it cost to spend a night at The City Rooms.
Would highly recommend.

Thoroughly disappointed. Both mothers, that my sister and I had bought the gift for, had said it was the worst Afternoon Tea they had been to and would not recommend or buy again.

We had given our dietary requirements prior to our arrival, as advised (which was confirmed on a previous email chain), yet this made no difference to the service we received. No food was prepared beforehand, staff were not made aware of any of these requirements or changes and even drinks seemed to be a difficult task to distribute promptly and accurately.

We had to ask the waiting staff numerous times for items, starting off with the basic welcome drinks which they took our orders for about 40 minutes into the event and then returned near the hour mark with glasses of orange juice that hadn't even been shaken from the carton. The unlimited masala tea was served over an hour after and that was probably due to asking the staff twice already. This was excluding the masala tea that needed to be made with alternative milk for my sister who is lactose intolerant; she received this over halfway through the event which was ridiculous. If we didn't come up to ask, I doubt she would have even received an alternative drink option. She had already spoken to the chef on the phone prior to the event about dietary requirements and alternatives, however this was not taken on board and resulted in her getting a delayed and disheartening plate of a few crispy bhajiya, boiled vegetables and a bowl of vegan ice-cream.

All in all, although a lovely venue, this was not a well executed Afternoon Tea within this location and the party was left hungry and disappointed.

Its a good location but the building is all a bit old and tatty - although room and bathroom were clean there are nicer places to stay in Leicester. The price was cheaper than other places so i should have known. But i guess it was OK. There was NO parking on site - so you have to pay for that unlike other places

Quality rooms. Comfortable. Good WiFi.

Nice big room, big bathroom, extremely clean.
Very quiet apart from the outside bell which didn't bother me.
Very comfortable bed
Shops walking distance, which was great as I had to park away from hotel

We have just celebrated our wedding at The City Rooms. The venue itself was perfect. The layout allowed a nice flow of events throughout the day with a wonderful backdrop for us to capture our special day. A massive thank you to Paris and The City Rooms team. They all worked extremely hard to ensure everything went smooth sailing and demonstrated professionalism to a very high level. Paris was great from start to finish in terms of communication and problem solving to ensure on the day we had nothing to worry about and we could focus on enjoying the moment. She was accommodating to any specific requests we had and would even prompt with things that might have been overlooked without her input. Her experience and kindness made her stand out and I would highly recommend requesting her if you are planning on having your wedding / reception at the venue. Also A big thank you to Iron Swan (caterers) the guests have not stopped tlaking about how delicious and well presented the food was (both english and indian)
Also A special mention to Chirag who overlooked decorations and room turnarounds. He was A ninja in the night ensuring everything was set up the night before, with the highest level to detail. The decorations were incredible! It was truly A perfect day. THANK YOU 😊

Very central, considering this, the room was quiet. Rooms are at back of the building, up lots of stairs. Self service Keycode was incorrect, so luckily I got hold of the sister property who soon gave us correct number for key. Unfortunately we had inconsiderate, noisy neighbours above. Room was perfectly acceptable, would use again.

Excellent value for money in Leicester city Centre. Room is very spacious, quiet and comfortable. Great coffee machine and mini fridge for those who need it. Could use an in room safe for those who bring valuables.

I was a guest at a wedding at City Reviews, and I have to say Sam really stood out. From the moment we arrived, she made everyone feel welcome and comfortable. Weddings can be a bit hectic, but she had such a calm and friendly way of managing things that it honestly made a huge difference.

What really impressed me was how she looked after my dad. He has diabetes, and at one point his blood sugar dropped suddenly. Sam noticed straight away, brought him food and a drink without any fuss, and made sure he was okay. It was such a kind and thoughtful thing to do, and we were so grateful.

The rest of the day, she kept checking in on people in such a discreet way, always making sure guests had what they needed before they even had to ask. It wasn’t just good service – it felt genuine and caring.

Sam turned a lovely day into an unforgettable one, and I can’t thank her enough.

Spacious, literally spotless, easy to self check in. Absolutely beautiful inside in Reception and had a sneaky peek at the wedding room, just WOW.
Heard nothing from other guests despite them being above us and lovely shower.
Good facilities, including a fridge!

Outside of building, clean

Big rooms, great location

Its centre location