Imperial House

Hotels
•
Independent
7.2 (13 reviews)
Kalistrate Tsintsandze Street, 13, Tbilisi, Tbilisi, 0108 , Tbilisi , GE
995-599 14 51 11

listing image 1
Show all photos

Facilities

Full-service spa
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Picnic area
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Excellent central location, walkable to main sights
Very friendly, attentive and multilingual staff
Comfortable beds and good room views/balconies
Daily room cleaning and generally clean bathrooms
Working internet and in-room tea/coffee; warm welcome (wine)
Cons:
Wall-to-wall carpet perceived as unhygienic by some guests
Cleaning frequency could be improved
Some rooms small for couples
Located on a dark/narrow lane (one report)
Limited food/dining information mentioned

Categories

Cleanliness
6
Generally described as clean (daily room cleaning, clean bathrooms) but several guests noted issues: carpet appeared unhygienic and one request for more frequent room cleaning.
Service
9.4
Repeatedly praised: warm, attentive staff, quick responses to requests (e.g., items delivered next day), friendly welcome and multilingual staff — a standout positive in reviews.
Location
9
Outstanding central location in the old town — very walkable to main sights (2 minutes to Freedom Square, close to bridge). One comment mentioned a dark narrow lane, but overall location is a major strength.
Room Quality
6.8
Rooms praised for comfortable beds, good size for some, balcony and views; however some found rooms small for couples and the wall-to-wall carpet reduced perceived room quality.
Amenities
6
Basic but functional amenities reported: working internet, hot/cold water, in-room tea/coffee; limited mention of additional facilities beyond essentials.
Value for Money
6
Mixed views: one guest said it was excellent value for the price (appropriate for a 3-star), another noted it’s only worth it if the price is low — overall fair but not standout.
Food and Beverage
5.9
Minor positive notes (complimentary wine at welcome, in-room tea/coffee), but very little mention of dining options or breakfast, so modest rating.
Overall Experience
8.5
Overall very positive stay reported by multiple guests: enjoyable, welcoming atmosphere, excellent staff and location — despite some minor cleanliness/room concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-26 08:59

Property Description

Discover the charm of Tbilisi at Imperial House, where comfort meets convenience in the heart of the city.

Full-Service Spa
Indulge in our relaxing full-service spa, offering a variety of rejuvenating massages to help you unwind after a day of exploration.

Modern Amenities
Stay connected with complimentary wireless internet access and enjoy the luxury of air-conditioned rooms featuring minibars, flat-screen TVs, and private balconies or patios for your ultimate comfort.

Convenient Location
With major attractions such as Freedom Square and Tbilisi City Hall just a short stroll away, experience the vibrant culture and rich history right at your doorstep.

Experience the perfect blend of hospitality and luxury at Imperial House—your serene escape awaits, book now!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TBS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Onsite COVID-19 testing (PCR) is available

See all policies

Location

Guest Reviews

7.2
Based on 13 reviews
Cleanliness: 6
Service: 9.4
Location: 9
Room Quality: 6.8
Amenities: 6
Value for Money: 6
Food and Beverage: 5.9
Overall Experience: 8.5
Z
Zura • solo_traveller • ge
10
2026-06-20 • via Nuitee
N
Nika • solo_traveller • ge
10
Pros:

A very convenient location, friendly and helpful staff and clean rooms!

2026-06-17 • via Nuitee
A
Adrian • solo_traveller • ae
8
Pros:

Very good quiet location, yet just a one minute walk to lively main street, near Freedom Square or short walk down to the Bridge of Peace and old town restaurants. The room had a great terrace and views. Staff were very helpful and friendly.

Cons:

If booking the terrace room it is a few flights of stairs up. But then you get a terrace and views to yourself!

2026-06-17 • via Nuitee
J
Jan • solo_traveller • pl
10
2026-06-17 • via Nuitee
K
kelly • solo_traveller • fr
9
Parfait pour visiter la ville
Pros:

L'hôtel est bien placé, dans un quartier sécurisé.
Le gérant est adorable et très gentil.
Les chambres sont bien, mériteraient d'être un peu plus propres. Mais sinon c'est un bon rapport qualité prix je recommande
Le balcon est vraiment appréciable !

2026-06-16 • via Nuitee
R
Raymon • couple • il
1
Very bad experience. We booked it because of the location but other than that looks old and has bad smell and the adjace
Pros:

Nothing other than decent location in a very old surroundings

Cons:

No elevator . Staff not welling to help . Room very small you can barely walk between beds and closet

2026-06-15 • via Nuitee
T
Tatevik • couple • am
10
Pros:

Очень комфортный отель в самом сердце города. Остались очень довольны проживанием. Особенно хочется выразить искреннюю благодарность сотруднику ресепшена Тато за его доброжелательность, внимательное отношение и высокий уровень обслуживания. Благодаря таким сотрудникам пребывание в отеле становится ещё более приятным. Обязательно вернёмся снова и будем рекомендовать этот отель другим!

2026-06-14 • via Nuitee
K
klecuns • solo_traveller • lv
7
Pros:

Laba lokācija

2026-06-14 • via Nuitee
A
Anna • solo_traveller • il
5
Удобное расположение но полное отсутствие сервиса.
Pros:

Отличное месторасположение. В центре города, всё близко.Бесплатный трансфер из аэропорта в гостиницу. Правда встречали нас с табличкой с совершенно чужими именами. С большим трудом нашли своего водителя.

Cons:

Абсолютное отсутствие обслуживания. Впервые столкнулись с ситуацией когда за 6 дней персонал ни разу не зашёл в номер чтобы хотя бы вынести мусор и поменять полотенца. Про уборку я вообще промолчу. Видимо в этом отеле к уборке личная неприязнь.Всё время приходилось ходить на рецепшен и просить то туалетную бумагу, то полотенца.
Да, прикроватная лампочка на стене постоянно мигала поэтому включать ее было невозможно.

2026-06-14 • via Nuitee
A
Anait • couple • ru
10
Pros:

Очень вежливый и отзывчивый персонал)
В номере чисто, есть все необходимое (тапочки, полотенца, сейф, дополнительные одеяло, если будет прохладно и т.д.)
Рядом расположено много кафе/ресторанов, основные достопримечательности тоже рядом.
Сам район, где расположен отель, очень колоритный, приятно прогуляться

2026-06-13 • via Nuitee
Y
Yevgenia • solo_traveller • il
10
2026-06-12 • via Nuitee
A
andps • solo_traveller • gr
10
2026-06-11 • via Nuitee
A
Arkadiusz • solo_traveller • pl
9
Pros:

Dla osób, lubiących klimatyczne dzielnice - kapitalna lokalizacja. Hotelik uroczy, czysty, świetna ekipa w recepcji.

2026-06-10 • via Nuitee
Y
Yevheniia • couple • cz
10
Pros:

I had a wonderful stay at this hotel. The room was clean, comfortable, and well-equipped. The staff were very friendly, professional, and always ready to help. The location was convenient, and the overall atmosphere was relaxing and welcoming.
Many thanks for making my stay so enjoyable!

2026-06-08 • via Nuitee
Y
Yury • solo_traveller • it
10
2026-06-07 • via Nuitee
K
Khalilova-Sarkisyants • extended_group • uz
10
Perfect trip.
Pros:

Perfect location and district. Big rooms, exactly as stated in the description. And the wonderful Tato at the reception, always ready to help us and recommend the best places to visit.

Cons:

Nothing

2026-06-07 • via Nuitee
Öztürk • solo_traveller • tr
10
2026-06-06 • via Nuitee
E
EVGENIIA • solo_traveller • ru
7
2026-06-04 • via Nuitee
E
EvenStephen • solo_traveller • se
3
Cons:

The toliett seat was loose and I told reception but they never fixed so I had to use other tolietts

2026-06-04 • via Nuitee
R
Rui • solo_traveller • fr
9
Pros:

离自由广场很近！很方便！

2026-06-03 • via Nuitee