Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inconsistent housekeeping
Room issues

Categories

Cleanliness
9.3
Some complaints about unclean keycards and torn bedsheets.
Service
10
Staff were helpful and friendly during breakfast and provided assistance during illness.
Location
10
Excellent location near the beach with many dining options.
Room Quality
9.3
Room was spacious but there were issues with smells and bedding comfort.
Amenities
10
Good amenities including a nice pool and buffet breakfast, though some services were lacking.
Value for Money
10
Great value based on the overall experience and quality.
Food and Beverage
9.8
Buffet breakfast was generally good, but restaurant food on the 20th floor could be better.
Overall Experience
10
Overall pleasant stay, highly recommended for families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:44

Property Description

Luxurious Beachfront Accommodation
Balcona Hotel Da Nang offers a 4-star experience with a fitness center, terrace, and restaurant overlooking the beautiful beaches. Enjoy the convenience of a 24-hour front desk, airport transfers, and free WiFi.

Modern Amenities and Comfort
Relax in guest rooms equipped with air conditioning, flat-screen TV, minibar, and safety deposit box. Some rooms feature balconies with stunning city views.

Convenient Location and Nearby Attractions
Located just steps away from My Khe Beach, explore popular attractions like Love Lock Bridge and Asia Park Danang. Don't miss the Cham Museum only a short distance away.

Experience luxury and convenience at Balcona Hotel Da Nang. Book your stay now for an unforgettable beachfront getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAD

Location

Guest Reviews

9.8
Based on 470 reviews
Cleanliness: 9.3
Service: 10
Location: 10
Room Quality: 9.3
Amenities: 10
Value for Money: 10
Food and Beverage: 9.8
Overall Experience: 10
D
Dale • solo_traveller • au
8
Pros:

On the beach
Balcony
No construction

Cons:

Foyer bar doesn't serve alcohol

2026-09-19 • via Nuitee
T
Toby • extended_group • gb
10
Clean amazing pool and right by the beach
Pros:

Clean amazing pool and right by the beach

Cons:

Nothing

2026-09-18 • via Nuitee
K
Kevin • couple • au
10
Would happily stay here again.
Pros:

Great large Hotel, right in the middle of all of the good things to do and right on the beach.

Cons:

Nothing - it was all good!

2026-09-17 • via Nuitee
D
Darren • couple • dk
9
Fint sted
Pros:

Very nice stay and polite stuff

Cons:

At man kun kan få et hotelkort, når man er to mennesker. Det mindsker fleksibiliteten

2026-09-17 • via Nuitee
S
Susanne • family_with_children • de
10
2026-09-15 • via Nuitee
B
Beverly • family_with_children • us
8
Nice hotel, good location.
Pros:

Beach is great, staff were friendly.

Cons:

Children’s playroom run down, not clean. Room could have been cleaner.

2026-09-12 • via Nuitee
A
ALEXEY • family_with_children • ru
6
Pros:

Отличное местоположение. Шикарный вид на море! Не плохие завтраки.

Cons:

Отель потрёпанный. Мебель старая. Постельное белье с дырками. Это неуважение к гостям! за 5 дней не меняли ни разу. Уборка номеров номинальная, не самого лучшего качества и только по просьбе гостей. Отель не соответствует своей стоимости.

2026-09-09 • via Nuitee
N
Nguyen Van • extended_group • vn
10
2026-09-07 • via Nuitee
畑 • extended_group • jp
10
最高でした、ロケーションもいいです
Pros:

ご飯がよかった

Cons:

特になしです

2026-09-06 • via Nuitee
W
William • couple • au
10
Pros:

Great location, very friendly and helpful staff, very good breakfast. Recommend.

2026-09-01 • via Nuitee
L
Lars • couple • nl
7
Pros:

Locatie is erg goed

Cons:

Het balkon was minder dan verwacht. Het ligt niet direct aan het strand maar kijkt hier wel over uit. Ook zijn de balkonstoelen en tafel niet zoals op de foto

2026-08-31 • via Nuitee
S
SULAIMAN HAMED MOHAMED • family_with_children • om
10
2026-08-26 • via Nuitee
A
Angela • extended_group • it
9
Soggiorno piacevole e rilassante
Pros:

“Camera meravigliosa con una splendida vista sul mare, pulita, accogliente e molto confortevole. Un soggiorno davvero piacevole!”

Cons:

Peccato per lo spazio davanti all’infinity pool, pochi lettini e qualche tavolo, risultando un po’ scomodo.
Un aspetto da migliorare riguarda la reattività dello staff; a volte le richieste del cliente vengono recepite con un po’ di lentezza.

2026-08-25 • via Nuitee
J
Jodie • couple • au
9
Great location & awesome view
Pros:

Great location, stunning view & really comfortable bed

Cons:

Buffet breakfast a bit hit and miss with truly awful coffee. Bathrooms need a good anti mould treatment.

2026-08-25 • via Nuitee
G
Gilad • solo_traveller • il
8
2026-08-24 • via Nuitee
A
Apostol • family_with_children • ph
10
It was a worthwhile experience with everything we needed just near the hotel!
Pros:

The location, food and staff are great!

Cons:

Nothing!

2026-08-22 • via Nuitee
D
domw983 • Couples • North Sydney, Greater Sydney, New South Wales
6
Lovely staff and breakfast, but let down by rigid, undisclosed policies
Pros:

We stayed at Balcona Hotel Da Nang for 9 nights. The frontline staff were genuinely lovely, polite and helpful. Housekeeping was excellent and kept our room spotless throughout our stay, and the breakfast buffet was fantastic — plentiful, high quality, with excellent fresh pho.

Unfortunately, several management policies significantly detracted from the experience.

Despite being a couple staying for 9 nights, we were only permitted one room key. We asked for a second and even offered a cash deposit of more than 3,000,000 VND, but were told a second key represented a “security threat”. We could find no warning of this restriction when booking.

We also specifically booked an Executive Room with Afternoon Tea. After enjoying it on the first day, we were told it was only provided once during the entire 9-night stay. We could find nothing in the booking information or fine print clearly stating that this advertised inclusion was a one-off. Oddly, nine separate consecutive one-night bookings would apparently receive it nine times, while our 9-night booking received it once.

We raised both issues through Booking.com, but the hotel declined to resolve them.

Beach towel availability was also hit-and-miss. There were often no towels available early in the morning or they had run out by midday, despite guests being expected to return them each afternoon.

The staff themselves were a real positive and did their best. Unfortunately, rigid management policies and unclear room inclusions detracted considerably from what otherwise could have been a great stay.

2026-08-21 • via Tripadvisor
D
DomWeir • solo_traveller • au
5
Beware: Misleading inclusions: Afternoon tea is only once per stay (not daily) & only 1 room key
Pros:

The frontline staff and housekeeping team were genuinely lovely, polite, and kept our room spotless throughout our 9-night stay.

The view from our room was amazing. And the room itself was a really good size.

The breakfast buffet was fantastic—plentiful, excellent selection and great quality, and the egg and pho station chef was excellent.

Cons:

Management enforces rigid, undisclosed policies, and the property is starting to show its age:

Misleading Afternoon Tea: We booked the Executive Room with Afternoon Tea, assuming it was included daily for our 9-night stay. After day one, we were told it is only a one-off perk for the entire booking, regardless of stay length. Nowhere in the booking fine print was this stated.

Ironically had I booked nine individual nights of the same room for the same price I would have got nine individual afternoon teas. Just mind-blowingly ridiculous.

Only 1 room key allowed: Despite two adults staying for 9 nights, management strictly refused a second key card. Even offering a cash deposit of over 3,000,000 VND was rejected, claiming two cards to be given to a husband and wife posed a "security threat to the hotel" and claiming that it's hotel policy. But nowhere on their website or on booking.com does it state this anywhere.

Beach towels: Inconsistent availability early in the morning and frequent shortages midday.

Maintenance & overall value: The Balcona is starting to feel tired and a bit run-down.

We went over to the rooftop pool next door (at TMS Hotel) for evening cocktails—their happy hour was much better value, and their lobby and lifts appeared far better maintained.

Despite how hard the wonderful and friendly frontline staff work to keep guests happy, the inflexible policies and declining upkeep mean we would book next door instead next time. I could actually see that the staff themselves seemed frustrated at the policies they had to maintain.

Booking.com did attempt to advocate on our behalf by raising both the single key policy and the misleading afternoon tea inclusion with the hotel owner, but they unfortunately came back stating the owner refused to budge and that there was nothing further they could do.

2026-08-21 • via Nuitee
A
Aleksander • family_with_children • ru
10
Pros:

Гуд

2026-08-21 • via Nuitee
N
Nguyễn • couple • sg
10
Pros:

good phuc vu tot

2026-08-20 • via Nuitee