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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Meeting/banquet facilities
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Dry cleaning
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Spa/wellness center
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Valet parking
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Beachfront
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Concierge service
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Kid meals
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Snack bar
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Pool bar
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Infinity pool
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Kids' club
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Rooftop pool
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Outdoor furniture
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Sun loungers or beach chairs
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fitness/spa locker rooms
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Pool cover
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
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Property Description
Luxurious Beachfront Accommodation
Balcona Hotel Da Nang offers a 4-star experience with a fitness center, terrace, and restaurant overlooking the beautiful beaches. Enjoy the convenience of a 24-hour front desk, airport transfers, and free WiFi.
Modern Amenities and Comfort
Relax in guest rooms equipped with air conditioning, flat-screen TV, minibar, and safety deposit box. Some rooms feature balconies with stunning city views.
Convenient Location and Nearby Attractions
Located just steps away from My Khe Beach, explore popular attractions like Love Lock Bridge and Asia Park Danang. Don't miss the Cham Museum only a short distance away.
Experience luxury and convenience at Balcona Hotel Da Nang. Book your stay now for an unforgettable beachfront getaway.
A deposit may be required at the property.
Location
Guest Reviews
Great location, stunning view & really comfortable bed
Buffet breakfast a bit hit and miss with truly awful coffee. Bathrooms need a good anti mould treatment.
“Camera meravigliosa con una splendida vista sul mare, pulita, accogliente e molto confortevole. Un soggiorno davvero piacevole!”
Peccato per lo spazio davanti all’infinity pool, pochi lettini e qualche tavolo, risultando un po’ scomodo.
Un aspetto da migliorare riguarda la reattività dello staff; a volte le richieste del cliente vengono recepite con un po’ di lentezza.
The location, food and staff are great!
Nothing!
We stayed at Balcona Hotel Da Nang for 9 nights. The frontline staff were genuinely lovely, polite and helpful. Housekeeping was excellent and kept our room spotless throughout our stay, and the breakfast buffet was fantastic — plentiful, high quality, with excellent fresh pho.
Unfortunately, several management policies significantly detracted from the experience.
Despite being a couple staying for 9 nights, we were only permitted one room key. We asked for a second and even offered a cash deposit of more than 3,000,000 VND, but were told a second key represented a “security threat”. We could find no warning of this restriction when booking.
We also specifically booked an Executive Room with Afternoon Tea. After enjoying it on the first day, we were told it was only provided once during the entire 9-night stay. We could find nothing in the booking information or fine print clearly stating that this advertised inclusion was a one-off. Oddly, nine separate consecutive one-night bookings would apparently receive it nine times, while our 9-night booking received it once.
We raised both issues through Booking.com, but the hotel declined to resolve them.
Beach towel availability was also hit-and-miss. There were often no towels available early in the morning or they had run out by midday, despite guests being expected to return them each afternoon.
The staff themselves were a real positive and did their best. Unfortunately, rigid management policies and unclear room inclusions detracted considerably from what otherwise could have been a great stay.
Гуд
The frontline staff and housekeeping team were genuinely lovely, polite, and kept our room spotless throughout our 9-night stay.
The view from our room was amazing. And the room itself was a really good size.
The breakfast buffet was fantastic—plentiful, excellent selection and great quality, and the egg and pho station chef was excellent.
Management enforces rigid, undisclosed policies, and the property is starting to show its age:
Misleading Afternoon Tea: We booked the Executive Room with Afternoon Tea, assuming it was included daily for our 9-night stay. After day one, we were told it is only a one-off perk for the entire booking, regardless of stay length. Nowhere in the booking fine print was this stated.
Ironically had I booked nine individual nights of the same room for the same price I would have got nine individual afternoon teas. Just mind-blowingly ridiculous.
Only 1 room key allowed: Despite two adults staying for 9 nights, management strictly refused a second key card. Even offering a cash deposit of over 3,000,000 VND was rejected, claiming two cards to be given to a husband and wife posed a "security threat to the hotel" and claiming that it's hotel policy. But nowhere on their website or on booking.com does it state this anywhere.
Beach towels: Inconsistent availability early in the morning and frequent shortages midday.
Maintenance & overall value: The Balcona is starting to feel tired and a bit run-down.
We went over to the rooftop pool next door (at TMS Hotel) for evening cocktails—their happy hour was much better value, and their lobby and lifts appeared far better maintained.
Despite how hard the wonderful and friendly frontline staff work to keep guests happy, the inflexible policies and declining upkeep mean we would book next door instead next time. I could actually see that the staff themselves seemed frustrated at the policies they had to maintain.
Booking.com did attempt to advocate on our behalf by raising both the single key policy and the misleading afternoon tea inclusion with the hotel owner, but they unfortunately came back stating the owner refused to budge and that there was nothing further they could do.
good phuc vu tot
מלון טוב במיקום מושלם
שירות טוב נקי
בריכה מפנקת וגם השוברים לתה ומתוקים היה פשוט מעולה !
הזמנו שני חדרים
מספר חודשים מראש אך קיבלנו חדרים בשתי קומות שונות
משפחה עם שני ילדים ... לא הכי נוח
Location and rooftop pool.
Breakfast could be better, better cereals .
Breakfast amazing , room clean and spacious, pool area amazing views and cold pool, hotel staff friendly and helpful, especially Sofia the hotel relations manager was very helpful with booking tour for us
Nothing all was good
We loved the location, right across from the beach and near to many lovely cafes and restaurants. We had two connecting rooms, which were very spacious, clean and perfect for us. The beds were huge and very comfortable. The partial sea view was amazing. Breakfast buffet was just ok, but lots of choice and freshly cooked eggs to your liking was a great touch. We also enjoyed a complimentary afternoon tea up by the pool, which was delicious. Our kids loved the playroom, which also had lovely views. The hotel staff were always friendly and helpful when we wanted to organise drivers etc.
Just some minor feedback from us... We had previously communicated with the hotel to organise early check-in and a cot, however when we arrived we were told both of these things weren't available. Once we had shown the staff the messages showing confirmation of these things, they gladly obliged.
Our oldest is a confident swimmer, but kids under 1.4m weren't allowed to use the main pool, even in the arms of an adult. The shallow pool was perfect for them to splash about, but it would have been nice for us all to spend time in the main infinity pool. There was also never enough beach or pool towels available, which was a bit frustrating with 2 young kids. Next time we would just bring our own.
Location was fantastic, breakfast was plentiful. View was phenomenal!
The bed was quite hard (as it is in a lot of Vietnam hotels) and the balcony lights were automatic and didn’t turn off until 10pm
Very nice location and the surrounding area is very lively.
Nothing
Good location,pleasant staff and a good breakfast
The property is getting a little dated for the price, it has an enclosed balcony but no chairs or tables and the glass front is dirty
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