Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Family-friendly / kids programs
Multiple pools and water park
Beautiful gardens and grounds
Private beach and great location
Good/very good meals (many guests)
Cons:
Isolated reports of rude or inattentive staff
Occasional room cleanliness issues
Some rooms are older / not luxurious
Meat dishes perceived as fatty / lower quality
Fruit juices from concentrate
No complimentary bar snacks on first drink in lobby

Categories

Cleanliness
7.5
Mostly reported as clean and well maintained by several guests, but at least one guest reported a dirty room and unresolved cleaning issues, pulling this score down.
Service
8.8
Many guests praise very friendly and helpful staff, though a few reports describe rude or inattentive service in restaurants and reception in isolated instances.
Location
9
Strong positive mentions: large grounds, beautiful surroundings, private beach and great views — excellent location for families and relaxation.
Room Quality
8
Rooms described as comfortable and minimalist; some guests note older interiors (not luxurious) but generally well maintained.
Amenities
9.1
Excellent amenities repeatedly highlighted: multiple pools, a water park, lovely gardens and plenty of family-oriented facilities.
Value for Money
8.6
Standard quality for this hotel tier.
Food and Beverage
8.8
Frequently praised (good breakfasts, excellent dinners, strong overall food), with some specific complaints about meat quality, fruit juices from concentrate and minor bar-snack availability.
Overall Experience
9
Overall very positive — many guests call it a fantastic family resort, highlighting the atmosphere, grounds, pools and child-friendly setup.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 02:24

Property Description

Luxurious 5-Star All-Inclusive Holiday Concept

Top-Notch Food and Beverage Selection: Indulge in lavish breakfast, lunch, and dinner options, à la carte dining venues, delicious snacks, Pâtisserie-Chocolaterie, and Creperie-Gelateria spots. Enjoy unlimited drinks from premium brands, selected wine labels, refreshing cocktails, and healthy juices.

Pool and Beach Service: Relax and unwind with pool and beach service at your fingertips.

Family-Friendly Water Park: Make unforgettable memories at the amazing Water Park with free unlimited access.

Book now to experience the epitome of luxury and relaxation at our stunning waterfront location.

Important information:

Please note that if you wish to proceed with a cash payment in the resort, euros up to 500 euros are accepted per reservation and or per stay.

Service dogs are allowed to accompany their handler in all hotel premises.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CFU

Location

Guest Reviews

8.6
Based on 761 reviews
Cleanliness: 7.5
Service: 8.8
Location: 9
Room Quality: 8
Amenities: 9.1
Value for Money: 8.6
Food and Beverage: 8.8
Overall Experience: 9
S
Sieglinde • family_with_children • it
6
2026-10-30 • via Nuitee
T
tatiana • family_with_children • il
8
2026-10-29 • via Nuitee
M
Marius • family_with_children • ro
10
2026-10-28 • via Nuitee
L
Labinote • family_with_children • ch
9
2026-10-26 • via Nuitee
I
Ido • family_with_children • il
9
2026-10-22 • via Nuitee
J
Jouni • family_with_children • fi
9
2026-10-20 • via Nuitee
L
Liron • family_with_children • il
7
מעולה
Cons:

את החדרים, קיבלנו חדר ממש ישן ביקשנו להחליף אותו
ובעיית יתושים שעשתה לי כוויה בכפות הרגליים

2026-10-15 • via Nuitee
C
Camilla • family_with_children • no
10
Perfekt for vår familie to voksne og tre barn.
Pros:

Området med mange ulike bassenger - steder å spise, strand, og aktiviteter. Veldig hyggelig personale ved buffeten og spesielt rengjøringen.

Cons:

Måten booking av restaurant ble håndtert og måten det kun var noen «sjefer» som kunne avgjøre det - som ikke var spesielt vennlige.

2026-10-10 • via Nuitee
W
Weronika • family_with_children • pl
10
Pros:

Piękne magiczne miejsce

2026-10-08 • via Nuitee
M
Małgorzata • couple • pl
10
Z przyjemnością wrócę
Pros:

Powitanie, obsługa, czystość

Cons:

Kolejka przy wejściu do restauracji i zimne baseny ale to był też koniec września. Brakuje podgrzewanego basenu chociaż jednego

2026-10-08 • via Nuitee
H
hodaya • family_with_children • il
10
2026-09-19 • via Nuitee
M
Matthew • family_with_children • gb
9
2026-09-14 • via Nuitee
J
Jon • couple • al
8
2026-09-14 • via Nuitee
H
Holger • family_with_children • de
8
2026-09-10 • via Nuitee
L
Liad • family_with_children • il
4
2026-09-07 • via Nuitee
A
Artan Rakipaj • couple • al
10
2026-09-07 • via Nuitee
J
Jurijs • family_with_children • lv
4
not a five-star hotel
Cons:

“It’s not a standard 5-star hotel”, Grecotel LUXME Costa Botanica hotel manager said when we complained about the room looking quite different from the one on Booking. Indeed, there is no way this hotel may be ranked as a modern 5-star hotel.
It all starts at arrival, where there is no bellman waiting for the guests (which is the case in all 5-star hotels I’ve visited so far), so I had to bring family’s luggage to the reception, where I was told that I need to bring it back outside so it can then be moved to our room. Makes sense.
The room. Modest, if not downright shabby. White walls, tiled floor, no décor. Wooden door with like 5cm gap underneath so you can hear what is going all in the corridor well. Cheap rounded door handles. Weird lamps on the bedside tables that take the whole table space. You get one pillow. Not two, not three, not “our pillow’s menu” – just one, and pretty cheap one too.
There is no wardrobe. Instead, there are some hangers. Quite like in a dormatory. There are no robes in a 5-star hotel. Although there is a nice fridge from nienties standing quite in isolation, with safe hanging just above it. There is also a not-a-sofa and not-a-bed thing, purpose of which remains unknown.
Outside the room there is a terrace with an olive grove. Although, there is also a huge ventilation shaft that makes this air-sucking noise with no rest.
The food. It’s okey, nothing extraordinary, but fine. Coffee is a struggle. There are three types of different machines none capable of producing a decent cup of coffee, and queues of tired guests fighting with the machines. Drinks are fairly standard, you can’t do much to the drinks.
The staff. Mostly they tell you that they don’t work yet irrespectively of the time of the day and what you are asking. Then, they say that you can get it somewhere else. Some look friendly, some not quite. The hotel office manager was trying to be nice but that is where it all ended, no response, no feedback, no action, nothing.

2026-09-05 • via Nuitee
H
Hayk • family_with_children • gr
1
2026-09-04 • via Nuitee
M
Miriam • family_with_children • de
10
Tolles Hotel
Pros:

Schönes Hotel

Cons:

Es fehlt ein indoor Spielbetrieb, der Kids Club war sehr klein

2026-09-01 • via Nuitee
A
Aleksandra • family_with_children • pl
8
Cool place to spend time with kids
Pros:

Kids areas, swimming pools

Cons:

Restaurant Reservations

2026-08-31 • via Nuitee