Hotel Gracery Seoul

Hotels
8.9 (5385 reviews)
12, Sejong-daero 12-gil , Seoul , kr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Clean and modern rooms
Cons:
Room size too small
Some staff lack friendliness
Shower room hard to use

Categories

Cleanliness
8.76
Generally clean with some minor issues mentioned.
Service
8.93
Staff were noted as helpful and kind.
Location
9.27
Extremely convenient, near metro stations and attractions.
Room Quality
8.52
Rooms are comfortable but some guests noted size issues.
Amenities
8.75
Good amenities including Netflix and decent toiletries.
Value for Money
9.11
Great value observed; self-service approach noted.
Food and Beverage
8.76
Breakfast was mentioned positively; general dining options are available.
Overall Experience
9.13
Overall experience rated high by guests, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:16

Property Description

City View Accommodation
Hotel Gracery Seoul, nestled in the Namdaemun area of Myeongdong, offers a stunning city view and convenient access to tourist hotspots. Enjoy complimentary WiFi in this modern establishment.

Deluxe Room Amenities
Each room is equipped with essential amenities like ironing facilities, a fridge, and a flat-screen TV. The private bathrooms feature a hairdryer, bidet, and complimentary toiletries for your comfort.

Dining and Convenience
Indulge in a buffet breakfast with a view from the on-site restaurant's large windows. Explore local cuisine at the in-house restaurant or venture to nearby dining options. Take advantage of the business center, 24-hour front desk, and laundry facilities for a seamless stay.

Ready to experience Seoul in style? Book your stay at Hotel Gracery Seoul today!

Important information:

Please note this is a nonsmoking property. A cleaning fee will be incurred if there is any violation of the smoking policy for this property.

In order to participate in global environmental protection, Hotel Gracery Seoul will not provide disposable amenities starting January 2022. We kindly ask for your active participation in our efforts to reduce single-use products.

Starting Date: January 1, 2022 Not Provided Items: Toothbrush, Toothpaste, Shaving Razor These items can be purchased. Please inquire at the front desk. (Toothbrush/paste Set: KRW 1000, Razor Set: KRW 1000)

The property cannot issue a business invoice for prepaid reservations.

Maintenance work will be carried out from December 1, 2025, to February 28, 2026 and from June 1, 2026, to August 31, 2026, from 12:00 to 17:00. Guests may experience some noise or light disturbances.

Maintenance is scheduled as follows.
Expected noise and vibration during the work.
We deeply apologize for inconvenience of your stay.
Appreciate for your kind understanding.

** The time can be delayed depending on the situation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs KRW 20000 per day.

Location

Guest Reviews

8.9
Based on 5385 reviews
Cleanliness: 8.76
Service: 8.93
Location: 9.27
Room Quality: 8.52
Amenities: 8.75
Value for Money: 9.11
Food and Beverage: 8.76
Overall Experience: 9.13
C
Chris • couple • gb
8
Met with our expectations.
Pros:

Very good location, close to a wide variety of restaurants and bars, walking distance to the market and shopping and close to the pick up point for the tours.

Cons:

Couldn't fault anything.

2026-03-14 • via Nuitee
E
elif • couple • tr
6
Ortalama
Pros:

Odada hava temizleyici mevcut. Oda aydınlık. İnterneti iyi. Girişte döviz çeviren bir bankamatik mevcut. Altında kahve dükkanı ve market mevcut.

Cons:

Konumu aşırı iyi değil, metroya uzak. Otobüs durağı daha yakın. Banyo olarak bir küvet var ama duş almak için musluğu ve duş başlığını küvetin içine doğru almanız gerekiyor ki bu çok saçma. Banyoda pratik olmayan bir tasarım mevcut. Odaların boyutu iki kişi için ve iki kişinin sahip olduğu bavullar için çok küçük. Giysilerinizi koyabileceğiniz bir dolap yok. Çok büyük bir meydana yakın olduğu için orada yapılan tüm gösterileri dinlemek zorunda kalıyorsunuz. İlk geldiğimiz gün öğlen 12:00 den akşam 18:00 a kadar bir adamın mikrofonla bağırmasını dinlemek zorunda kaldık. Kahvaltıyı deneyimlemedik.
Bir daha Seul’e gelirsem burada kalmayı tercih etmem.

2026-03-14 • via Nuitee
B
Bianca • extended_group • au
10
Will come back again
Pros:

Perfect location
Excellent service

Cons:

Nothing

2026-03-14 • via Nuitee
A
Antonio • family_with_children • pa
6
fesepción
Pros:

ubicación

Cons:

pedi y pague un cuarto para dos adultos y una menor de 11 años y me dieron una habitacion con una cama queen

2026-03-14 • via Nuitee
田口 • couple • jp
8
ホテルの方の対応が良かった。
Pros:

分からない事に対して親切に応えて頂いた点

Cons:

もう少しロケーションが良ければ良かったです。

2026-03-13 • via Nuitee
S
SATOKO • couple • jp
9
快適でした
Pros:

ご飯パックの温めを頼んでいました。
どのスタッフも快く対応してくださり嬉しかったです

Cons:

連泊だったので、トイレットペーパーが少なくなりがちでした。

2026-03-13 • via Nuitee
M
Maria • couple • do
10
Excelente!
Pros:

El personal muy amable y siempre dispuesto a ayudar. La habitación muy cómoda y el servicio de limpieza excelente también. Volvería a alojarme nuevamente ahí sin ninguna duda.

2026-03-13 • via Nuitee
H
Hiroaki • family_with_children • jp
8
総じてとてもよかったです。
Pros:

部屋の設備が非常によかったのと、スタッフが全員日本語をしゃべれたことはとても旅が楽になりました。

Cons:

朝食ブッフェのメニューがもう少し多いとよかった。3泊だとおそらく飽きてしまいそうです。

2026-03-12 • via Nuitee
H
HONAMI • family_with_children • jp
9
とても快適でした。
Pros:

丁寧な接客と、ホテルが新しかったので良かったです。
明洞の大通りまで近くて、便利でした。

Cons:

選んだ部屋のせいですが思ったより狭かった。

2026-03-12 • via Nuitee
C
Chuan-chang • solo_traveller • tw
10
丁寧，日式旅館風格
Pros:

このホテル日本語と韓国語話すホテルマジ最高でした，次観光に絶対選びます。
歹丸狼看呷，季間ㄟ賽共英文嘎日語，拓當ㄟ啦～～
韓國話ㄟ會共，逆馬ㄟ塞蹛看馬。

Cons:

ないっす

2026-03-12 • via Nuitee
I
Ilaria • couple • it
9
2026-03-12 • via Nuitee
B
Bianca • couple • au
10
Would definitely come back again
Pros:

Excellent service great location extremely clean

Cons:

Lift take a while

2026-03-11 • via Nuitee
O
Osman • couple • us
10
Pros:

Location, close the the palace, restaurants and market

Cons:

Uber had the wrong address on the map so it was hard to find at first

2026-03-09 • via Nuitee
A
Alana Teresa M • couple • be
9
Top hotel met prachtig uitzicht
Pros:

Uitzicht & kamer

Cons:

/

2026-03-08 • via Nuitee
H
Hiroji • family_with_children • jp
9
Pros:

清潔で充分な設備でした。

Cons:

歯ブラシがあれば、更に良かった

2026-03-08 • via Nuitee
E
ERIKO • couple • jp
10
Pros:

雨が降った時に傘をサービスで貸し出ししてました！とてもありがたかったです。

2026-03-07 • via Nuitee
S
Samantha • couple • us
7
Good if you don't get the 12th floor room
Pros:

After we switched rooms, we were able to relax and enjoy the nice room. The bed is very hard, which was good for us, but might be a concern for others. The bath is Japanese-style, meaning it has an area for washing and then the tub to soak in. The view from the 18th floor room we switched to was excellent. We also enjoyed the free masks & bath salts provided. The breakfast buffet was good, although none of the hot food dishes were meat/fish free - warning for vegetarians - but there was still plenty of options.

Cons:

We arrived at almost midnight to check in and were given a room on the 12th floor (I had reserved the lower priced rooms). The room smelled awful, like cabbage and sewer mixed together. The stopper in the sink was down, indicating that they knew there was smell issue. I called the front desk and asked to be switched to a different room. The woman who answered kept asking me if I wanted to change because the room was too small... like she didn't believe me about the smell. She wanted me to pay for an upgraded room, which I told her was not ok. We finally got her to come up and smell the room. She quickly took us to a different room, which was on a higher floor. That room had no smell issue, and was the same size as the room we had come from.

2026-03-06 • via Nuitee
M
MariaPia • couple • it
10
Tutto fantastico, lo consiglierei!
Pros:

Bellissima struttura, ottima posizione, metro vicina e fermata del bus difronte. Locker gratuito durante il giorno per depositare i bagagli, super utile per chi come noi è arrivato prima dell’orario del check in .

Cons:

Da migliorare solo la pulizia un pochino del bagno nella camera .

2026-03-05 • via Nuitee
W
WOORIHOE • extended_group • jp
8
良いホテルです！
Pros:

韓国に行く際はいつも利用しています！
スタッフの方も親切で日本語ができるスタッフの方もいるので安心です。
またトイレとバスルームが別々のところが気に入っています。

Cons:

今回はお風呂の排水口が詰まっており、水の流れが悪く、入浴時大変でした。

2026-03-05 • via Nuitee
Y
Yu • extended_group • jp
10
最高
Pros:

トラブルが会った時に親身にすぐに対応をしてくれた。

Cons:

あまりない

2026-03-05 • via Nuitee