Flora Centre Hotel & Spa

Hotels
9 (2979 reviews)
14A Phố Lương Văn Can , Hanoi , vn

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Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good breakfast options
Cons:
Cleanliness issues in the bathroom
Humidity in some rooms
Limited breakfast variety

Categories

Cleanliness
7.46
The bathroom was not clean, moldy, with issues like a broken toilet seat.
Service
9.93
Fantastic staff, very helpful and knowledgeable.
Location
9.47
Perfectly located in the heart of Hanoi, easily accessible.
Room Quality
8.42
Rooms are generally nice, but some issues reported with humidity.
Amenities
9.45
Good amenities including breakfast and massage services.
Value for Money
8.91
Overall good value, but some comments about being overcharged.
Food and Beverage
8.96
Breakfast appreciated, but some complaints on variety.
Overall Experience
9.43
Generally positive despite some issues, would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:32

Property Description

Luxurious Accommodation in the Heart of Hanoi

Modern Amenities and Services
Flora Centre Hotel & Spa offers air-conditioned rooms with a fitness centre, free WiFi, and a shared lounge. Guests can enjoy the convenience of a tour desk, luggage storage, 24-hour front desk, concierge service, and currency exchange during their stay.

Comfortable Rooms with City Views
Each room at the hotel features a desk, flat-screen TV, private bathroom, and safety deposit box. Selected rooms include a terrace with city views. Guests can also expect amenities such as bed linen, towels, a wardrobe, and a kettle in their rooms.

Prime Location and Nearby Attractions
Located centrally, the hotel is near popular attractions like Thang Long Water Puppet Theater, Hoan Kiem Lake, and St. Joseph Cathedral. With the Noi Bai International Airport just 24 km away, guests can easily access the hotel with the paid airport shuttle service.

Book your stay at Flora Centre Hotel & Spa for a memorable experience in Hanoi.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 2979 reviews
Cleanliness: 7.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 9.43
L
Le Nguyet Thu • couple • vn
10
2026-03-05 • via Nuitee
S
Sandra • family_with_children • dk
10
2026-03-02 • via Nuitee
J
John • family_with_children • ie
10
2026-03-01 • via Nuitee
S
Sheila • couple • ph
6
2026-02-28 • via Nuitee
I
ISABELLE • couple • fr
9
2026-02-27 • via Nuitee
I
ISABELLE • couple • fr
10
2026-02-27 • via Nuitee
K
Karolina • family_with_children • pl
5
Was ok but only because of the location.
Pros:

The stuff in the hotel was very helpful. The hotel is placed in old quarter from which is walking distance to many beautiful places

Cons:

The breakfast was very bad. No choice for vegetarians. In the restaurant smell was bad. We didn’t enjoy food there at all. I don’t recommend this place for any eating. We had a very small room for three people. The hotel need refreshment, definitely not what expected

2026-02-26 • via Nuitee
I
Ibrahim • extended_group • il
6
2026-02-25 • via Nuitee
K
Kimhoa • family_with_children • vn
10
Pros:

Hoàn toàn hài lòng vê khách sạn .vị trí và nhân viên

2026-02-24 • via Nuitee
K
Katrina Marie • couple • au
10
Lovely appointed room, just like the photo
Pros:

Amazing location in the Old Quarter, walking distance to Silk Road and the lake.

Cons:

Pricey for Vietnam

2026-02-24 • via Nuitee
M
Matthew • couple • gb
10
2026-02-23 • via Nuitee
J
Juancho • family_with_children • sg
8
2026-02-23 • via Nuitee
R
Rini • couple • it
10
Pros:

Tutto perfetto

2026-02-22 • via Nuitee
J
jannica • couple • fi
2
Cons:

Huone tunkkainen ja selkeästi homeessa. Asiakaspalveluhuonoa ja epäluotettavaa.

2026-02-12 • via Nuitee
S
Sarah Maria • couple • at
7
2026-02-11 • via Nuitee
A
Adéla • extended_group • cz
10
2026-02-11 • via Nuitee
R
roberto • family_with_children • it
10
Pros:

C'è stato un problema di overbooking la prima sera ma il direttore l'ha risolta in maniera squisita. Consiglio per prezzo , colazione e posizione

2026-02-10 • via Nuitee
R
Robert • solo_traveller • ca
6
2026-02-10 • via Nuitee
A
Agathe • solo_traveller • fr
10
2026-02-08 • via Nuitee
S
Simon • couple • gb
8
The Hotel was well located. The staff were friendly and attentive. Service over all was good
Pros:

Breakfast good. Service good. Staff friendly and attentive.

2026-01-31 • via Nuitee