Alleyway home

Hotels
4.7 (13 reviews)
162/9 Đường Bùi Thị Xuân , Ho Chi Minh City , vn

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Fitness facilities (surcharge)
See all facilities

Review Highlights

Pros:
Friendly and supportive staff
Convenient location near shops
Cons:
Room was old and dirty
Poor maintenance and cleanliness issues

Categories

Cleanliness
2.45
The review mentions that the room was old and dirty with water damage, indicating poor cleanliness.
Service
5.95
The service was not very helpful due to language barrier, but the staff was friendly and supportive.
Location
7.45
The hotel is conveniently near shops, which adds to the positive location feel.
Room Quality
1.45
The room had severe water damage, a collapsing roof, and poor maintenance.
Amenities
4.45
Basic amenities like hot water were available, but overall quality was low.
Value for Money
2.45
The room conditions did not meet expectations given the price charged.
Food and Beverage
7.95
No specific comments, assumed standard quality for this hotel tier.
Overall Experience
5.45
Mixed experiences due to cleanliness and room quality issues; service and location provided some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:54

Property Description

Central Location
Modern Amenities
Nearby Attractions

Spend your stay at Alleyway Home, located in the heart of Ho Chi Minh City. Enjoy the convenience of a kitchenette in select rooms with a fridge, microwave, and minibar. Explore nearby attractions like Fine Arts Museum and War Remnants Museum. Relax on the terrace or dine at the on-site restaurant. Book now for a memorable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

4.7
Based on 13 reviews
Cleanliness: 2.45
Service: 5.95
Location: 7.45
Room Quality: 1.45
Amenities: 4.45
Value for Money: 2.45
Food and Beverage: 7.95
Overall Experience: 5.45
K
Kochou • couple • vn
10
Pros:

NV thân thiện hỗ trợ khách nhiệt tình phòng sạch sẽ đẹp có máy nước nóng tắm xung quanh nhiều hàng quán nói chung quá ok

2025-09-30 • via Nuitee
C
Coral • solo_traveller • za
2
Pros:

I had my own bedroom.and it was near shops

Cons:

For the price the room was old,dirty and had so much water damage,that even the bathroom roof collapsed and it was just patched up with wall paper.there was already used shampoo and shower gel in the bin the towels were hard aircon was broken..
I wasn't told but I was charged because I stayed abit longer as I was having trouble with things the front man couldn't help because he didn't understand English .just can't believe how the room was and the roof collapsing and U was still charged full.didnt even offer to change rooms

2025-07-31 • via Nuitee
S
Sơn • solo_traveller • vn
7
2025-07-12 • via Nuitee
T
THI • couple • vn
10
2025-07-09 • via Nuitee
K
Kyotsee • group • vn
7
Good
2025-05-07 • via Nuitee
Y
Yoo • solo traveller • ph
6
Pleasant
2025-05-05 • via Nuitee
B
Bebe • solo traveller • br
1
Horrible place! Terrible attention! They charge me more money
Pros:

It's a terrible place to get to. They charged me 2 times more the value of the reservation because it was midnight, they had me 1 hour to check, the elderly man at midnight was rude, without empathy, without greeting. I agreed to pay the 20 dollars they asked me for just because I had no place to sleep. It was a holiday and everything was full.

Cons:

There were fe.cal marks in the bathroom, very dirty. The trash can was full, there was someone sleeping there before they cleaned it. The bathroom with a bad smell, it was full of mosquitoes at night. Horrible experience and terrible attention!

2025-05-02 • via Nuitee
C
Craig • solo traveller • ph
5
Passable
Pros:

Location and quiet

Cons:

Staff not very friendly, the room was very clean but very shabby. Bed was very old and most of the furniture was broken.

2025-04-10 • via Nuitee
S
Stevens • solo traveller • gb
7
Good
2025-03-15 • via Nuitee
T
Thomas • solo traveller • dz
1
The worst period of my life
Pros:

One of the most bad and worst hotel I stayed in my entire life so bad they give me a bad room that been use from someone before me no cleaning nothing the bathroom all stuff been throwing inside and stuff that Ben used as toothbrush and extra other packs of soap no hot water only cold under the room super dirty I ask them emergency to recover my money back or change the room and then they told me no money back and wait until tomorrow we will change the room and then for tomorrow when I woke up, I went they told me sorry we don’t have any other room to give you and they were super rude and then when I start talking about I’m gonna do the review about you and I’m gonna call customer service on Booking.com about scamming me then I went to my room super pissed and angry. I start packing my stuff to leave and then he come running not to my daughter telling me OK we’re gonna give you a room After I told them like I’m gonna call the customer service and I’m gonna say everything that they do to me. I’m genrall one of the worst hotel of my life. I would never forget this experience. Not safe at all unless you’re a tough person and you have a strong personality to handle

Cons:

Nothing
They are a scammer and the hotel is bad condition

2025-03-13 • via Nuitee
A
Arshylle • solo traveller • ph
8
It was still fun plus Binh is really nice to accept my online deliveries when I'm not home. For it's price, I gu
Pros:

It's very close to everything even for tourist attractions.

Cons:

Most of the appliances in the room is either unstable or not working.

2025-01-07 • via Nuitee
H
Hannah • group • ph
1
Bad
2024-12-17 • via Nuitee
V
Valery • solo traveller • ru
1
Bad
Cons:

Doesn't worked

2024-12-09 • via Nuitee