Ilalo Garden Hotel & Restaurant

Hotels
9.4 (126 reviews)
Rodrigo Nuñez S1-151 , Quito , ec

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable
Great location
Friendly staff
Beautiful facilities
Cons:
Did not have ground coffee
Bad attitude from a waiter

Categories

Cleanliness
9.15
Very clean and friendly staff.
Service
9.65
Super comfortable and very good front desk service.
Location
9.65
Excellent location with beautiful plants.
Room Quality
9.65
La camera da letto molto ampia e ben arredata.
Amenities
9.15
Standard quality for this hotel tier.
Value for Money
9.15
Good value for money; price reflects the quality.
Food and Beverage
9.15
La comida deliciosa! El lugar está mejor que las fotos.
Overall Experience
9.65
It is always a great place to stay!!!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:26

Property Description

Luxurious Accommodation: Experience comfort and style at Ilalo Garden Hotel & Restaurant. The rooms feature modern amenities such as flat-screen TVs, safety deposit boxes, and city views.

Exceptional Facilities: Enjoy the lush garden, shared lounge, and terrace, perfect for relaxation. Indulge in delectable cuisine at the on-site restaurant and unwind with a drink at the bar.

Convenient Location: Situated near El Ejido Park and La Carolina Park, our 4-star hotel offers easy access to key attractions. With airport transfers and 24-hour room service, your stay will be seamless.

Book now at Ilalo Garden Hotel & Restaurant for a memorable and hassle-free experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 126 reviews
Cleanliness: 9.15
Service: 9.65
Location: 9.65
Room Quality: 9.65
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 9.15
Overall Experience: 9.65
A
Alexandrina extended_group gb
10
Beautiful, quiet hotel in Tumbaco, Quito
Pros:

Excellent breakfast, also dinners and lunches can be served in the hotel. 50 m from the main road, where a market and supermarkets can be found.Lovely, spacious, modernly decorated rooms and very helpful, friendly staff.

Cons:

--

2026-02-27 via Nuitee
J
Jenna couple ca
8
2026-02-10 via Nuitee
A
Alexander solo_traveller gb
9
Excellent, would stay again!
Pros:

I liked the friendliness of the staff, and the overall vibe and feeling of the hotel which felt warm and welcoming.

Cons:

The bathroom had this little bugs coming out of the drain in the floor which was a bit annoying, I don't know what they were but a recommendation to staff to have a look and get rid of them for future guests.

2026-02-10 via Nuitee
C
CARLA solo_traveller pe
8
2026-01-24 via Nuitee
M
Maria family_with_children co
5
Ilalo garden un Hotel que requiere mejorar sus servicios para cobrar lo que cobra.
Pros:

Que encontramos opciones vegetarianas que aún que no eran muy buenas por lo menos teníamos de donde escoger. La ducha tenía una regadera agradable y la temperatura fue fácil de cambiar.

Cons:

El desayuno estuvo muy pobre, queríamos comer huevo y casi no lo sirven pues solo podíamos disponer de dos por persona; y éramos 3 ; nos sirvieron dos porciones. No hubo variedad fresca de frutas, y para el precio estuvo todo muy regular de calidad y cantidad. En general no se siente confort; ya que nadie nos asistió con nuestro equipaje, y al estar con un bebé es aún más difícil. No hubo nadie en la recepción que nos colaborara con nuestro gran equipaje. Escogimos este hotel pues tenía restaurante sin embargo cerraba muy temprano y casi no alcanzamos a cenar pues ya a las 8 pm no había servicio. Los televisores eran muy viejos y no se podía ver plataformas de streaming .

2026-01-20 via Nuitee
J
Juan Carlos couple ec
8
Fin de semana largo en Cumbayá
Pros:

Desayuno, Amabilidad del personal

Cons:

En general no hubieron cosaas que no nos gustaron

2026-01-13 via Nuitee
K
Katarina couple ec
10
2026-01-12 via Nuitee
S
Santiago family_with_children cl
8
2026-01-05 via Nuitee
F
Ford solo_traveller us
10
2025-12-11 via Nuitee
H
Hodelin family_with_children us
9
2025-12-06 via Nuitee
C
Carlo couple th
8
Perfetto
Pros:

La camera da letto molto ampia e ben arredata

Cons:

Tutto a posto

2025-11-28 via Nuitee
S
Sasha solo_traveller ec
9
Great choice! Good value for money
Pros:

Super comfortable and very good front desk service and nice food

Cons:

A waiter at night had a bad attitude and long face because I arrived at 8.30pm for something to eat and the restaurant closed at 9pm

2025-11-27 via Nuitee
A
anita family_with_children ec
10
Pros:

It is always a great place to stay!!!!

2025-11-25 via Nuitee
R
Rossanna family_with_children ec
10
2025-11-24 via Nuitee
T
TIRSO ENRIQUE solo_traveller co
9
Pros:

Very comfortable

Cons:

No ground coffee just instant coffee in the room this time

2025-11-24 via Nuitee
H
Holguin family_with_children co
10
Pros:

El personal muy amable y me hicieron la entrega de la habitación más temprano denlo habitual fue todo excelente

2025-11-13 via Nuitee
J
Juan solo_traveller ec
9
2025-11-06 via Nuitee
L
Leal solo_traveller us
10
Excelente y cálido
Pros:

La comida deliciosa! El lugar está mejor que las fotos

Cons:

Hospitalidad de recepción y empleados, limpieza y el lugar muy bonito

2025-10-30 via Nuitee
P
Paul extended_group us
10
Great vacation to see friends
Pros:

Location. Plants …beautiful

Cons:

All was good!

2025-10-23 via Nuitee
G
Gabriela family_with_children ec
10
2025-10-05 via Nuitee