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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Front desk (limited hours)
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Japanese garden
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Covered parking
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Secured parking
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Garage
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Hosted evening meal (reserve)
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation: Experience comfort and style at Ilalo Garden Hotel & Restaurant. The rooms feature modern amenities such as flat-screen TVs, safety deposit boxes, and city views.
Exceptional Facilities: Enjoy the lush garden, shared lounge, and terrace, perfect for relaxation. Indulge in delectable cuisine at the on-site restaurant and unwind with a drink at the bar.
Convenient Location: Situated near El Ejido Park and La Carolina Park, our 4-star hotel offers easy access to key attractions. With airport transfers and 24-hour room service, your stay will be seamless.
Book now at Ilalo Garden Hotel & Restaurant for a memorable and hassle-free experience.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 12 years old stay for US$15 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Muy bien ambientado me gustó muchísimo eso
Me hubiera gustado un espejo grande en la habitación
Y la atención administrativa del restaurante no asi de los camareros podría ser un poco mas ágil
receptionists at check-in were very kind and professional.The hotel is beautifully indigenous in its design and you feel welcome everywhere. The bartender is fabulous hosting and serving and being so patient and professional. The food was fantastic. I told our friends that recommended this hotel that they should always recommend it to any of their visitors. It’s perfectly located to visit the historic downtown as well as any other place in Quito and the surrounding areas. It was well organized with staffing and security and felt very comfortable the entire time the room on the top floor floors with all the glass give you the most spectacular view of the mountains and the lights below is spectacular. I highly recommend the top floor.
Excellent breakfast, also dinners and lunches can be served in the hotel. 50 m from the main road, where a market and supermarkets can be found.Lovely, spacious, modernly decorated rooms and very helpful, friendly staff.
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I liked the friendliness of the staff, and the overall vibe and feeling of the hotel which felt warm and welcoming.
The bathroom had this little bugs coming out of the drain in the floor which was a bit annoying, I don't know what they were but a recommendation to staff to have a look and get rid of them for future guests.
Que encontramos opciones vegetarianas que aún que no eran muy buenas por lo menos teníamos de donde escoger. La ducha tenía una regadera agradable y la temperatura fue fácil de cambiar.
El desayuno estuvo muy pobre, queríamos comer huevo y casi no lo sirven pues solo podíamos disponer de dos por persona; y éramos 3 ; nos sirvieron dos porciones. No hubo variedad fresca de frutas, y para el precio estuvo todo muy regular de calidad y cantidad. En general no se siente confort; ya que nadie nos asistió con nuestro equipaje, y al estar con un bebé es aún más difícil. No hubo nadie en la recepción que nos colaborara con nuestro gran equipaje. Escogimos este hotel pues tenía restaurante sin embargo cerraba muy temprano y casi no alcanzamos a cenar pues ya a las 8 pm no había servicio. Los televisores eran muy viejos y no se podía ver plataformas de streaming .
Desayuno, Amabilidad del personal
En general no hubieron cosaas que no nos gustaron
La camera da letto molto ampia e ben arredata
Tutto a posto
Super comfortable and very good front desk service and nice food
A waiter at night had a bad attitude and long face because I arrived at 8.30pm for something to eat and the restaurant closed at 9pm
It is always a great place to stay!!!!
Very comfortable
No ground coffee just instant coffee in the room this time
El personal muy amable y me hicieron la entrega de la habitación más temprano denlo habitual fue todo excelente
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