Holiday Inn Express - Lexington East - Winchester by IHG

Hotels
Holiday Inn Express
9.2 (339 reviews)
100 Winchester Plaza , Winchester , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Clean and spacious rooms
Cons:
Room mustiness
Difficult access to hotel location

Categories

Cleanliness
8.41
Some complaints about mustiness and hard-to-turn shower valves were noted.
Service
9.88
Staff was consistently praised for being friendly and accommodating.
Location
8.42
The hotel is somewhat hard to find and located behind a shopping center.
Room Quality
9.37
Rooms were generally spacious, clean, and comfortable.
Amenities
9.4
Breakfast was highlighted positively, and the hotel was described as well-kept.
Value for Money
9.36
The diverse and delicious breakfast adds value to the stay.
Food and Beverage
9.41
Breakfast received positive mentions for variety and quality.
Overall Experience
9.38
Overall positive experiences with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:46

Property Description

Convenient Location
Holiday Inn Express - Lexington East - Winchester, an IHG Hotel, is ideally located near Fort Boonesborough State Park and various attractions such as Hunt-Morgan House and Rupp Arena, offering guests easy access to explore the area.

Modern Amenities
Enjoy a comfortable stay in air-conditioned rooms equipped with essential amenities like a coffee machine, fridge, and microwave. Unwind by the indoor pool or stay active at the fitness centre during your visit.

Delightful Offerings
Start your day with a delicious buffet breakfast and take advantage of convenient services like express check-in/out and free WiFi. With a 24-hour front desk and allergy-free rooms, we ensure a pleasant stay for all our guests.

Experience comfort and convenience at Holiday Inn Express - Lexington East - Winchester. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 339 reviews
Cleanliness: 8.41
Service: 9.88
Location: 8.42
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.38
S
Sonja solo_traveller us
10
2026-04-12 via Nuitee
H
Heidi family_with_children us
9
2026-04-05 via Nuitee
A
Anne couple us
7
Pros:

Nice breakfast

Cons:

The comforter was very heavy and hot, and we would have liked a lighter alternative.

2026-03-31 via Nuitee
D
Daniel couple us
9
Great stop! We’ve stayed here before and will definitely stay again.
2026-03-28 via Nuitee
M
Marvinj solo_traveller us
10
Very enjoyable.
Pros:

Great selection for breakfast.

Cons:

Nothing

2026-03-20 via Nuitee
R
Ranita family_with_children us
1
Cons:

The room was dirty.
Carpet and furniture stained and crummy.
Streaky mirrors and brown spots of dirt on the bathroom floor.
Poor insulation could hear the people next door.

2026-02-23 via Nuitee
J
Jackie extended_group us
10
Overall very nice.
Pros:

Great

Cons:

Little difficult to find building. Having a higher sign jn the air might help.

2026-02-12 via Nuitee
H
Holly solo_traveller us
10
2026-01-25 via Nuitee
S
Sandra couple us
9
Short and sweet.
Pros:

The hotel was nice. The room and the bathroom was clean.
Decent tv channels available.
The hotel is 1 light off the highway, I did not hear any highway noise.
There's gas stations around.

Cons:

I don't like the location of the hotel, because you enter it behind a shopping center. Very strange.
The on/off valve in the shower was hard to turn.
The door in/out of the room slammed shut on me a couple of times while I was leaving the room.
Coffee. I thought the coffee was horrible.
Lighting. This consistent issue with hotels rooms, not just this one. They have 1 light when you enter the room and then you move into a dark room, trying to fumble for a light switch. In this instance, the light was unplugged.

2026-01-20 via Nuitee
T
Tiffany family_with_children us
9
Pros:

Great hotel breakfast, maybe the best one we've ever had. Staff was very friendly. It was close to the interstate for ease of traveling.

Cons:

No hottub

2026-01-20 via Nuitee
C
Connell couple us
1
It was horrible.
Cons:

We got into the room and the temperature was at 80 degrees. We called the front desk and she tried to get the room cooler and could not do it. We asked for another room and she said she could not give us one because we pre-paid for the room. So we had to stay in the room and the temperature never went below 79 degrees. We talked to the manager and she said there wasn't anything she could do to compensate us. It was a horrible experience to say the least!!!!

2026-01-19 via Nuitee
S
Stephen family_with_children us
1
I would not book here again
Pros:

The breakfast was good

Cons:

Our room was filthy. Absolutely disgusting. Poop splattered on the walls in the bathroom. Sheets were wrinkled and dirty. Floors in the bathroom were smeared with who knows what. Shower floor has never been cleaned.

2026-01-19 via Nuitee
C
Camille couple us
8
Cons:

Hotel kind of dated.

2026-01-19 via Nuitee
M
Melissa family_with_children us
9
2026-01-19 via Nuitee
A
Andrew D family_with_children us
10
Enjoyed our stay. Will definitely stay agin when in the area.
Pros:

Location was great. The breakfast was delicious. I liked the variety. Biscuits and gravy was awesome.

2026-01-19 via Nuitee
J
Jennifer family_with_children us
8
2026-01-19 via Nuitee
J
James couple us
10
Pros:

Breakfast was delicious and location was great all associates was so nice and always had a smile and thanked us for coming.we will come back there every time we visit in winchester

Cons:

Nothing

2026-01-19 via Nuitee
E
Ethan solo_traveller us
9
Great Stay, would recommend!
Pros:

Staff were super friendly. Rooms were large and clean. Breakfast was good. Space was inviting.

Cons:

The cookie plate was empty lol! No tub in the king room (we have a baby). Blue fingernail polish or glitter glue on hairdryer and nightstand.

2026-01-12 via Nuitee
S
sara couple us
10
great stay! super clean hotel that smelled wonderful! only complaint was there was no towels in the pool area.
Pros:

it was clean and staff was so helpful

Cons:

no towels in pool area

2026-01-12 via Nuitee
S
Sonja family_with_children us
8
Pros:

The lady who checked us in was Fantastic. And our room was clean. We're not real excited about being on the top floor, but making a last-minute reservation, you have to take what you can get. Thank goodness for the elevator.

Cons:

Came down for Breakfat around 845. There was no yougurt or bread. Grabbed a bagel but the toasters didn't work. The oatmeal was cold and so was the gravy.
But the biggest problem was the lady at the desk during breakfast. I forgot my travel bag with the whole families toothbrushes,paste, and mouthwash. I didn't realize it until we were in for the night. We asked at the desk for 3 and the lady told my husband he could only have 1. She said that was all that was allowed. I find this totally ridiculous. I used to be a GM in the hotel business and have Never heard of such a thing. I'm not sure if she was having a bad morning g but you need to check that at the door or find another job. Refusing to give a guest a toothbrush is ridiculous

2026-01-04 via Nuitee