Zolo Hotel

Hotels
7.6 (310 reviews)
Sukhbaatar District 3th Khoroo, Narnii Zam-71 , Ulaanbaatar , MN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
24-hour check-in
Large, comfortable rooms
Clean rooms and bathrooms
Friendly/helpful staff (transfer help, Russian speaker)
Near city centre / walking distance
Late check-out
Good value
Cons:
Rude staff in the morning / staff inattentive (on phone)
Breakfast buffet not consistently replenished
Hotel accepts only dollars (suggestion to accept euros)

Categories

Cleanliness
8
Multiple guests explicitly mention clean, spacious rooms and clean bathrooms; overall cleanliness is viewed positively.
Service
6.5
Mixed service: several mentions of friendly, helpful staff (transfer help, Russian speaker, late check-out) but at least one report of rude morning staff ignoring questions.
Location
8.5
Repeatedly described as near the city centre and within walking distance; location is a clear positive.
Room Quality
8
Rooms described as large, comfortable and spacious; guests report good room quality.
Amenities
7.6
Standard quality for this hotel tier (not explicitly discussed in reviews).
Value for Money
8
Several guests call it good value, including accommodating late check-out and meeting basic needs well.
Food and Beverage
6.5
Breakfast is described as tasty by some, but there are complaints that the buffet is not always replenished and offerings can be limited.
Overall Experience
7.7
Overall positive impression with recommendations from guests, tempered by occasional service inconsistencies and breakfast issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 20:14

Property Description

City Views and Convenient Location
Located in the heart of Ulaanbaatar, Zolo Hotel offers stunning city views from its air-conditioned rooms. With key attractions like the Ulaanbaatar Opera House and National Museum of Mongolian History just a short distance away, guests can immerse themselves in the cultural richness of the city.

Modern Amenities and Services
Experience comfort and convenience with a range of amenities including free WiFi, room service, and a 24-hour front desk. Each room is equipped with a flat-screen TV, safety deposit box, and a private bathroom with complimentary toiletries, ensuring a pleasant stay for every guest.

Dining and Entertainment Options
Indulge in culinary delights at the hotel's restaurant and unwind with a drink at the bar. Whether you're exploring the city or seeking relaxation, Zolo Hotel provides the perfect blend of entertainment and hospitality for a memorable stay.

Book your stay at Zolo Hotel now and elevate your Ulaanbaatar experience!

Important information:

Please note that there is a charged pick-up service of USD 20. However, there is free for guests who stay for 7 or more nights and guests who book 10 or more rooms.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 310 reviews
Cleanliness: 8
Service: 6.5
Location: 8.5
Room Quality: 8
Amenities: 7.6
Value for Money: 8
Food and Beverage: 6.5
Overall Experience: 7.7
R
Robinson • family_with_children • mn
8
2026-09-09 • via Nuitee
V
Viacheslav • couple • ru
10
Полностью доволен.
Pros:

Чистые номера и регулярная уборка. Отзывчивый персонал, готовый помочь. Из-за того, что приехали поздно и не успели поменять рубли на тугрики, администратор позволил произвести оплату на следующий день. Неожиданно и приятно, что вошли в положение.
Останавливались в прошлом году и в этом году так же остались довольны отелем. Если приедем снова, то выберем опять этот отель.

Cons:

В нашем номере был плохой вай фай. Приходилось подходить к входной двери, чтобы отправить сообщения в мессенджере. Хотелось бы, чтобы сигнал в номере быль сильнее. Номер находится возле лифта, а роутер по всей видимости посередине коридора.

2026-09-08 • via Nuitee
V
VITALIY • extended_group • kz
6
2026-09-01 • via Nuitee
S
Sebastian • family_with_children • at
5
Cheap enough and clean enough to sleep in, but the bathroom looked rough, in particular the walls.
Cons:

Bathroom should definitely have been cleaner.

2026-08-30 • via Nuitee
Q
QUIRICO • solo_traveller • it
4
Pros:

Break fast is served from 8 to 10 AM, which doesn't make sense as usually travelers need to leave earlier.

Cons:

poor, very poor cleaning of the room. Sheets were never changed over one week. On the contrary, towels were changed daily.

2026-08-23 • via Nuitee
L
Larisa • solo_traveller • ru
10
2026-08-15 • via Nuitee
Крецу • solo_traveller • ru
10
2026-08-14 • via Nuitee
K
Khudonogov • solo_traveller • ru
10
2026-08-11 • via Nuitee
M
Mina • couple • jp
5
Pros:

24 hours check-in

Cons:

The staff in the morning was rude.
He was mostly watching video on his smartphone and didn’t answer my questions

2026-07-21 • via Nuitee
E
Enrico • extended_group • it
9
2026-07-18 • via Nuitee
Макаренко • solo_traveller • ru
9
Pros:

Большой и удобный номер, всё чисто и аккуратно, включая туалет и душ. Доброжелательный персонал, помогли организовать трансфер из аэропорта, один человек говорил на русском языке.

Cons:

Не могу сказать, что завтрак не понравился, просто я пришла в числе последних, и на шведском столе была только половина всех блюд, никто не торопился обновлять и подкладывать. Но это общая проблема Монголии — не следят за шведским столом на завтраке, можно долго ждать, когда что-то принесут.

Также было бы удобно, если бы в отеле принимали евро, а не только доллары.

2026-07-10 • via Nuitee
A
Adriaan • solo_traveller • nl
7
Location is great, near city centre
Pros:

Near city centre, walking distance.

2026-07-05 • via Nuitee
Y
Yosef • solo_traveller • us
7
2026-07-02 • via Nuitee
B
Balzhit • solo_traveller • ru
10
Отель очень понравился, комфортное проживание, рекомендую 👍
Pros:

Вкусный завтрак, чистые просторные номера, доброжелательные сотрудники, удобное расположение в городе

2026-06-23 • via Nuitee
M
mario • solo_traveller • it
9
2026-06-20 • via Nuitee
M
mario • solo_traveller • it
9
2026-06-20 • via Nuitee
H
Howard • solo_traveller • de
9
Good value hotel near centre of town
Pros:

I booked this to sleep after arriving on a 4 am flight. Hotel readily gave me late check out.

Cons:

Nothing

2026-06-15 • via Nuitee
N
Naranjargal • couple • mn
9
2026-06-07 • via Nuitee
K
KÜRŞAT • couple • tr
8
2026-05-05 • via Nuitee
J
Jean-luc • solo_traveller • fr
8
2026-01-19 • via Nuitee