Hotel Milagro, Puebla Centro

Hotels
8.2 (311 reviews)
402 Calle 4 Norte Colonia centro , Puebla , mx

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Noisy environment
Limitation in amenities

Categories

Cleanliness
7.68
Some reviews indicated issues with cleanliness, including smelly bathrooms and low towel provision.
Service
8.95
Positive remarks about the friendliness and attentiveness of the staff.
Location
9.19
Many guests appreciated the central location and proximity to attractions.
Room Quality
8.14
Rooms were described as spacious and comfortable, although some had issues like noise and lack of amenities.
Amenities
7.67
Amenities received some complaints regarding their availability and condition.
Value for Money
8.13
Value perceived as good but with some concerns over additional costs like parking.
Food and Beverage
7.18
Some complaints about the restaurant pricing and food quality were noted.
Overall Experience
8.65
Generally positive experiences highlighted despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:11

Property Description

Luxurious 4-Star Accommodation
Experience comfort and elegance at Milagro Hotel, conveniently located in Puebla near major attractions like Puebla Convention Centre and Biblioteca Palafoxiana.

Top-Notch Amenities
Indulge in our restaurant, room service, and round-the-clock front desk. Stay connected with complimentary high-speed WiFi available throughout the property.

Modern Rooms with Premium Features
Relax in our air-conditioned rooms equipped with top-of-the-line amenities including a coffee machine, minibar, safety deposit box, and a flat-screen TV. The private bathrooms feature refreshing showers for your convenience.

Book your stay at Milagro Hotel now and elevate your travel experience.

Important information:

Please note the units are accessible by stairs only.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MLM

Location

Guest Reviews

8.2
Based on 311 reviews
Cleanliness: 7.68
Service: 8.95
Location: 9.19
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 7.18
Overall Experience: 8.65
A
Alfredo family_with_children mx
8
la estancia bien pero pudo estar mejor en otro hotel.como llevaba 3 niños no hubo mas opciones
Pros:

la casona hermosa.camas excelente,estacia y localización perfectas.lugares de interés muy cerca,zocalo de la ciudad cerca, seguridad bien.

Cons:

las televisiones nunca agarraron ningún canal.no cuenta con estacionamiento, el carro se queda como a un kilometro y hay que pagar extra.

2026-08-11 via Nuitee
G
Giulia couple it
9
Pros:

L’hotel è in un bellissimo palazzo storico in posizione molto centrale. Le camere sono spaziose e confortevoli.

2026-07-09 via Nuitee
J
Jacqueline family_with_children us
10
2026-07-06 via Nuitee
J
jose luis extended_group mx
3
2026-06-09 via Nuitee
C
CarlosCCruz solo_traveller mx
10
Pros:

Atención

Cons:

Todo está bien

2026-06-09 via Nuitee
M
María Castillo solo_traveller mx
10
Pros:

Un hotel precioso con excelente ubicación, su personal es sumamente amable, honesto, son muy atentos, sin duda alguna un hotel altamente recomendable, volveremos sin dudarlo ✨️...

Cons:

Solo cambiaría las almohadas por unas mas suaves.

2026-06-02 via Nuitee
V
Vanesa couple mx
8
El hotel que prefiero, el mejor recepcionista, cuarto por mejorar
Pros:

En especial, el recepcionista del turno de la tarde es sumamente amable. Él es muy atento y te ayuda con el estacionamiento/parquímetro. Siempre están en comunicación y es muy cómodo y limpio.

Cons:

Pagué el precio más alto de habitación 1300 y obtuve la habitación más pequeña que me habían dado nunca en ese hotel. El frigobar no servía, no hay ventanas en el cuarto El Parral, no hay tina, no hay cafetera. Por el precio no se ajusta a los servicios.

2026-06-02 via Nuitee
V
Victor extended_group mx
8
2026-06-02 via Nuitee
M
Magdalena couple us
6
Decent stay
Pros:

I liked the look of a Spanish hacienda and the fact that they had a restaurant in House. The stuff was very kind and helpful. The location made it easy to walk to the attractions in the city.

Cons:

Every single night we heard all of the noise of the city, so we couldn’t really sleep. There was not extra toilet paper, or an iron in the room. So we always had to go down to the front desk and ask for some. On the last morning of our stay We had no water when we bought it up to them. They said we had to eat 1015 minutes so they can refill the water. Which means that we had to leave without showering so we would make it on time to our plane. Although the restaurant was delicious, I do believe we got incredibly sick from eating there. Not sure if this is the ice in the water or the water itself.

2026-06-01 via Nuitee
S
Sonia family_with_children in
4
Won't stay here again. Great location.
Pros:

The toilet did not work. We could not use it. The shower did not have hot water even after waiting for 5 minutes. The sink would get clogged up with just washing hands. The bath door would not close all the way - it stayed open for 2-3 inches so there was no privacy. These are very basic things which one expects from any hotel

Cons:

Already shared

2026-05-26 via Nuitee
M
Marlen Araceli solo_traveller mx
9
Pros:

Esta muy bien ubicado y el lugar es muy bonito, la gente muy amable y el lugar en general es muy limpio.

Cons:

El agua en la regadera se encharca muy fácil y se sale a la habitacion

2026-05-22 via Nuitee
E
Evaluna couple mx
9
2026-05-17 via Nuitee
J
Josh couple us
10
Pros:

La recepción fue muy amable y agradable. Gracias a Carlos por ayudarnos.

2026-05-16 via Nuitee
M
Mejia family_with_children mx
8
EXCELENTE UBICACIÓN! Muy cómodo y sencillo.
Pros:

La ubicación está excelente. A dos cuadras de todo. Muy bonito el hotel. Muy cómoda la cama.

Cons:

Muy chiquitos los cuartos. El internet NO SIRVE.

2026-05-11 via Nuitee
C
Cesar extended_group us
10
2026-05-09 via Nuitee
M
María Jimena couple mx
10
Gran lugar
Pros:

Las señoritas de front desk y todo el personal es muy muy amable.

Cons:

El estacionamiento con el que tienen convenio que está sobre la misma calle un poco más adelante: Falta un poquito de organización porque aunque ya habíamos pagado el estacionamiento en el hotel, no nos creían y cada vez que sacamos el coche tenían que verificar si era cierto. Tal vez si hubiera un registro que se compartieran entre los hoteles o con que te sellaran el boleto indicando que ya está pagado, sería menos tardado sacar el coche.

2026-05-07 via Nuitee
Y
Yina couple mx
10
Excelente!!
Pros:

Muy limpio y cómodo, además de muy buen precio y súper cerca del centro.

2026-05-06 via Nuitee
V
Víctor Alfonso couple us
10
2026-05-05 via Nuitee
couple us
7
2026-04-29 via Nuitee
P
PatricioDow solo_traveller us
9
2026-04-27 via Nuitee