Hotel Milagro, Puebla Centro

Hotels
8.2 (308 reviews)
402 Calle 4 Norte Colonia centro , Puebla , mx

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Noisy environment
Limitation in amenities

Categories

Cleanliness
7.68
Some reviews indicated issues with cleanliness, including smelly bathrooms and low towel provision.
Service
8.95
Positive remarks about the friendliness and attentiveness of the staff.
Location
9.19
Many guests appreciated the central location and proximity to attractions.
Room Quality
8.14
Rooms were described as spacious and comfortable, although some had issues like noise and lack of amenities.
Amenities
7.67
Amenities received some complaints regarding their availability and condition.
Value for Money
8.13
Value perceived as good but with some concerns over additional costs like parking.
Food and Beverage
7.18
Some complaints about the restaurant pricing and food quality were noted.
Overall Experience
8.65
Generally positive experiences highlighted despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:11

Property Description

Luxurious 4-Star Accommodation
Experience comfort and elegance at Milagro Hotel, conveniently located in Puebla near major attractions like Puebla Convention Centre and Biblioteca Palafoxiana.

Top-Notch Amenities
Indulge in our restaurant, room service, and round-the-clock front desk. Stay connected with complimentary high-speed WiFi available throughout the property.

Modern Rooms with Premium Features
Relax in our air-conditioned rooms equipped with top-of-the-line amenities including a coffee machine, minibar, safety deposit box, and a flat-screen TV. The private bathrooms feature refreshing showers for your convenience.

Book your stay at Milagro Hotel now and elevate your travel experience.

Important information:

Please note the units are accessible by stairs only.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MLM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for MXN 200 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 308 reviews
Cleanliness: 7.68
Service: 8.95
Location: 9.19
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 7.18
Overall Experience: 8.65
C
CarlosCCruz • solo_traveller • mx
10
Pros:

Atención

Cons:

Todo está bien

2026-06-09 • via Nuitee
J
jose luis • extended_group • mx
3
2026-06-09 • via Nuitee
M
María Castillo • solo_traveller • mx
10
Pros:

Un hotel precioso con excelente ubicación, su personal es sumamente amable, honesto, son muy atentos, sin duda alguna un hotel altamente recomendable, volveremos sin dudarlo ✨️...

Cons:

Solo cambiaría las almohadas por unas mas suaves.

2026-06-02 • via Nuitee
V
Victor • extended_group • mx
8
2026-06-02 • via Nuitee
V
Vanesa • couple • mx
8
El hotel que prefiero, el mejor recepcionista, cuarto por mejorar
Pros:

En especial, el recepcionista del turno de la tarde es sumamente amable. Él es muy atento y te ayuda con el estacionamiento/parquímetro. Siempre están en comunicación y es muy cómodo y limpio.

Cons:

Pagué el precio más alto de habitación 1300 y obtuve la habitación más pequeña que me habían dado nunca en ese hotel. El frigobar no servía, no hay ventanas en el cuarto El Parral, no hay tina, no hay cafetera. Por el precio no se ajusta a los servicios.

2026-06-02 • via Nuitee
M
Magdalena • couple • us
6
Decent stay
Pros:

I liked the look of a Spanish hacienda and the fact that they had a restaurant in House. The stuff was very kind and helpful. The location made it easy to walk to the attractions in the city.

Cons:

Every single night we heard all of the noise of the city, so we couldn’t really sleep. There was not extra toilet paper, or an iron in the room. So we always had to go down to the front desk and ask for some. On the last morning of our stay We had no water when we bought it up to them. They said we had to eat 1015 minutes so they can refill the water. Which means that we had to leave without showering so we would make it on time to our plane. Although the restaurant was delicious, I do believe we got incredibly sick from eating there. Not sure if this is the ice in the water or the water itself.

2026-06-01 • via Nuitee
S
Sonia • family_with_children • in
4
Won't stay here again. Great location.
Pros:

The toilet did not work. We could not use it. The shower did not have hot water even after waiting for 5 minutes. The sink would get clogged up with just washing hands. The bath door would not close all the way - it stayed open for 2-3 inches so there was no privacy. These are very basic things which one expects from any hotel

Cons:

Already shared

2026-05-26 • via Nuitee
M
Marlen Araceli • solo_traveller • mx
9
Pros:

Esta muy bien ubicado y el lugar es muy bonito, la gente muy amable y el lugar en general es muy limpio.

Cons:

El agua en la regadera se encharca muy fácil y se sale a la habitacion

2026-05-22 • via Nuitee
E
Evaluna • couple • mx
9
2026-05-17 • via Nuitee
J
Josh • couple • us
10
Pros:

La recepción fue muy amable y agradable. Gracias a Carlos por ayudarnos.

2026-05-16 • via Nuitee
M
Mejia • family_with_children • mx
8
EXCELENTE UBICACIÓN! Muy cómodo y sencillo.
Pros:

La ubicación está excelente. A dos cuadras de todo. Muy bonito el hotel. Muy cómoda la cama.

Cons:

Muy chiquitos los cuartos. El internet NO SIRVE.

2026-05-11 • via Nuitee
C
Cesar • extended_group • us
10
2026-05-09 • via Nuitee
M
María Jimena • couple • mx
10
Gran lugar
Pros:

Las señoritas de front desk y todo el personal es muy muy amable.

Cons:

El estacionamiento con el que tienen convenio que está sobre la misma calle un poco más adelante: Falta un poquito de organización porque aunque ya habíamos pagado el estacionamiento en el hotel, no nos creían y cada vez que sacamos el coche tenían que verificar si era cierto. Tal vez si hubiera un registro que se compartieran entre los hoteles o con que te sellaran el boleto indicando que ya está pagado, sería menos tardado sacar el coche.

2026-05-07 • via Nuitee
Y
Yina • couple • mx
10
Excelente!!
Pros:

Muy limpio y cómodo, además de muy buen precio y súper cerca del centro.

2026-05-06 • via Nuitee
V
Víctor Alfonso • couple • us
10
2026-05-05 • via Nuitee
• couple • us
7
2026-04-29 • via Nuitee
P
PatricioDow • solo_traveller • us
9
2026-04-27 • via Nuitee
C
CarlosCCruz • solo_traveller • mx
10
Muy buena opción
Pros:

Habitación

Cons:

Se escucha ruido de las demás habitaciones

2026-04-26 • via Nuitee
P
Peter • couple • au
10
Perfect Location
Pros:

Beautiful hacienda style hotel.
We were right on the corner, with 2 balconies.
Once we closed the doors and shutters. Not too much noise.
Excellent location. Close to everything.
Staff are very helpful

Cons:

Didn’t have time to explore more of Puebla

2026-04-26 • via Nuitee
M
Maria • solo_traveller • us
10
Great!!!
Pros:

Everything very kind people and great customer service

Cons:

NA

2026-04-22 • via Nuitee