Hotel Encuentro del Viajero

Hotels
8.7 (110 reviews)
Calle principal, Callejón Santa Elena, Panajachel. , Panajachel , GT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Terrace
Family rooms
Garden
Laundry
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Noise from nearby music and parties
Limited electrical outlets

Categories

Cleanliness
8.13
Clean rooms as mentioned in multiple reviews, but some concerns about noise could affect the perception of cleanliness.
Service
9.1
Staff were described as awesome and friendly, providing a great level of service.
Location
9.14
Great location within walking distance of town and boats, which is a significant advantage.
Room Quality
8.59
Room quality varied; large triple room mentioned but some basic accommodations discussed.
Amenities
8.62
Amenities like a nice roof terrace and kitchen noted, but further details could improve perception.
Value for Money
8.58
Good value considering the location and amenities provided, standard for this hotel tier.
Food and Beverage
8.63
No specific comments on food and beverage, assumed to be standard quality for this hotel tier.
Overall Experience
8.8
Overall positive experience with some minor issues, but generally favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:31

Property Description

Welcome to Hotel El Viajero, your cozy retreat in Panajachel!

Luxurious Rooms: Each room at Hotel El Viajero features a TV for your entertainment and a private bathroom for your comfort.

Exceptional Service: Our 24-hour front desk is always at your service, ensuring a seamless and pleasant stay throughout.

Explore with Ease: Take advantage of our bike hire service to explore the beautiful surroundings of Panajachel effortlessly.

Book now at Hotel El Viajero and experience a delightful stay filled with comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.7
Based on 110 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
J
Jason • solo_traveller • us
8
Thank you, Diego and Zolla.
2026-09-17 • via Nuitee
A
Aixa • solo_traveller • es
7
2026-08-16 • via Nuitee
L
Laura • solo_traveller • gt
9
Good value 💎
Pros:

Cooking facilities and a Big fridge, set back away from main road so a lot less noise ,hot water and in house laundry service. 🤔 Staff were very attentive

Cons:

Beds were a little hard or super soft. 🤦‍♂️

2026-08-03 • via Nuitee
I
Ivan • solo_traveller • gt
10
Pros:

El ambiente la localización muy relajante

2026-07-13 • via Nuitee
C
Chacon • solo_traveller • gt
10
Pros:

El servicio que brindan las personas

2026-07-13 • via Nuitee
D
Dhemerson • couple • ch
8
2026-05-30 • via Nuitee
S
Silvia Maria • solo_traveller • br
8
Panajachel vale muito a pena
Pros:

boa localização e funcionários atenciosos

2026-05-20 • via Nuitee
M
Marcos.Souza • solo_traveller • br
9
2026-05-08 • via Nuitee
J
Jeroen Besuijen • solo_traveller • nl
9
2026-04-26 • via Nuitee
J
Jasmin • solo_traveller • ch
8
2026-04-25 • via Nuitee
L
Laura • couple • co
10
Excelente
Pros:

Muy central, cercano a puntos de interés. El personal muy amable. Lugar cómodo y limpio.

2026-04-24 • via Nuitee
K
Keylin • solo_traveller • gt
10
Pros:

La atención,la comodidad y limpieza.

Cons:

Todo me gustó, no tengo ni una queja.

2026-04-23 • via Nuitee
J
Jheison Felipe • couple • co
8
2026-04-17 • via Nuitee
R
Rochelle • family_with_children • ca
8
Tidy good value place for one night stay. A bit noisy.
Pros:

Neat, tidy and affordable

Cons:

Weirdly there were no plug ins in our room.

2026-04-08 • via Nuitee
I
Indira • couple • pa
10
Pros:

Hay agua caliente, sus camas muy cómodas y la atención de la señora muy bien.

2026-04-04 • via Nuitee
A
Amitai • solo_traveller • ca
10
Recommend
Pros:

A small, colorful and quiet hotel located close to the center .
They kept my suitcase safe when I went to San Pedro for few days

2026-04-02 • via Nuitee
O
Ovando • solo_traveller • gt
7
2026-03-31 • via Nuitee
P
Patricia • couple • be
8
Pros:

Goed gelegen, vriendelijk personeel, nette kamer, keuken waar je zelf iets kunt koken of opwarmen.

2026-03-30 • via Nuitee
K
Karen • couple • co
10
Pros:

Excelente ubicación.

2026-03-30 • via Nuitee
S
Sebastian • extended_group • de
7
Pros:

There are two shared kitchens and two terraces to hang out.

Cons:

Only two power outlets in the whole room. They were both in use (fan and TV) and in a bad location (close to the ceiling).
Also, this may not be the hotel's fault, but during our first night an alarm clock went off at 4 o'clock in another room and kept going for 1 hour. There's no soundproofing so you hear everything going on in the hotel.

2026-03-27 • via Nuitee