Holiday Inn Express & Suites Plano East - Richardson by IHG

Hotels
•
Holiday Inn Express
8.6 (821 reviews)
2001 E President George Bush Highway , Plano , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Noise issues
Pool cleanliness
Staff inconsistencies

Categories

Cleanliness
8.15
Mixed sentiments noted with remarks about mildew and dirt in some areas.
Service
9.15
Staff were generally friendly and helpful, but there were isolated negative experiences.
Location
9.15
Good location with positive feedback regarding convenience.
Room Quality
8.65
Rooms were generally well-received, though there was mention of noise and some issues.
Amenities
8.15
Amenities like the pool were criticized for cleanliness and availability.
Value for Money
8.15
Some reviews suggest pricing felt high for the quality of the hotel.
Food and Beverage
8.65
Breakfast received mixed reviews; overall acceptable for the type of hotel.
Overall Experience
8.75
Overall a good experience despite some issues; some guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:28

Property Description

Convenient Location
Located just 3.2 km from Historic Downtown Plano, Holiday Inn Express & Suites Plano East - Richardson is the perfect choice for travelers wanting to explore the area.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms with free WiFi, flat-screen TVs, and a fitness center. Relax in our indoor pool or take advantage of the free shuttle service.

Great Services
Our hotel offers a 24-hour front desk, a shared lounge, and a business center for your convenience. Guests can also engage in activities like fishing in the surrounding areas.

Ready to experience a seamless blend of comfort and convenience? Book your stay at Holiday Inn Express & Suites Plano East - Richardson now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 821 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.75
Y
Yesica • family_with_children • us
10
2026-04-02 • via Nuitee
C
Cari • couple • us
5
We won't stay here again
Pros:

The hotel seemed fairly quiet. The bed was comfortable. The breakfast was decent.

Cons:

Rooms are small and could use some upgrading or deep cleaned. There was a water leak on the floor above us at some point and the ceiling was bubbled. The window seal also had pretty good water damage as well. We took the kids to the pool and there was so much chlorine, even our eyes were burnings sitting in the pool area.

2026-04-01 • via Nuitee
R
RONNIE • solo_traveller • us
10
2026-03-30 • via Nuitee
E
Efren • family_with_children • mx
9
Pros:

Ubicación

2026-03-30 • via Nuitee
T
Terrika • family_with_children • us
10
Great Hotel to stay highly recommend.
Pros:

It was clean and comfortable bedding

Cons:

The pool wasn’t as big as I thought it was from looking at the picture online.

2026-03-24 • via Nuitee
L
Leanne • family_with_children • us
10
Perfect experience
Pros:

From the moment I arrived, everything about this hotel exceeded my expectations. The location was perfect and made getting around so easy. Parking was convenient and stress-free, which is always a huge plus.
The staff was welcoming, attentive, and genuinely kind throughout my entire stay. You can tell they truly care about their guests’ experience.
The room was spotless, comfortable, and well-maintained, making it easy to relax and feel at home. The pool area was clean and inviting, and the food was absolutely delicious with great options to choose from.
Overall, every detail was handled with care, and it made for a seamless, enjoyable stay. I would absolutely recommend this hotel and will definitely be coming back.

Cons:

N\A

2026-03-22 • via Nuitee
E
Emman Babatunde • solo_traveller • gb
10
Exceptional
Pros:

Lovely

Cons:

Nothing

2026-03-19 • via Nuitee
B
Brittany • family_with_children • us
7
2026-03-13 • via Nuitee
A
andres • couple • us
9
2026-03-02 • via Nuitee
J
Jakayla • family_with_children • us
10
2026-02-26 • via Nuitee
A
Arayilakath • couple • qa
6
2026-02-22 • via Nuitee
F
fuh • family_with_children • cm
10
2026-02-08 • via Nuitee
J
Juanice • family_with_children • us
9
2026-01-24 • via Nuitee
C
Chris • couple • us
10
2026-01-22 • via Nuitee
J
Jennifer • family_with_children • us
10
Pros:

The beds were very comfortable and breakfast had several options that were very good

Cons:

N/A

2026-01-22 • via Nuitee
A
Aaron • couple • us
9
Really good stay and nice staff
Pros:

Nice sized king rooms

Cons:

Laundry machine didn’t work well

2026-01-21 • via Nuitee
A
Armando • extended_group • ar
10
Excepcional. Muy confortable
2026-01-20 • via Nuitee
M
Michael • solo_traveller • us
10
I enjoyed it and will definitely come again
Pros:

It was good and location was great.

Cons:

There needs to be a bigger selection of breakfast items

2026-01-20 • via Nuitee
B
Brian • couple • us
10
2026-01-20 • via Nuitee
Z
Zeiad • solo_traveller • eg
8
2026-01-20 • via Nuitee