Holiday Inn Express & Suites Plano East - Richardson by IHG

Hotels
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Holiday Inn Express
8.6 (864 reviews)
2001 E President George Bush Highway , Plano , us
+1 972-943-2955

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Noise issues
Pool cleanliness
Staff inconsistencies

Categories

Cleanliness
8.15
Mixed sentiments noted with remarks about mildew and dirt in some areas.
Service
9.15
Staff were generally friendly and helpful, but there were isolated negative experiences.
Location
9.15
Good location with positive feedback regarding convenience.
Room Quality
8.65
Rooms were generally well-received, though there was mention of noise and some issues.
Amenities
8.15
Amenities like the pool were criticized for cleanliness and availability.
Value for Money
8.15
Some reviews suggest pricing felt high for the quality of the hotel.
Food and Beverage
8.65
Breakfast received mixed reviews; overall acceptable for the type of hotel.
Overall Experience
8.75
Overall a good experience despite some issues; some guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:28

Property Description

Convenient Location
Located just 3.2 km from Historic Downtown Plano, Holiday Inn Express & Suites Plano East - Richardson is the perfect choice for travelers wanting to explore the area.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms with free WiFi, flat-screen TVs, and a fitness center. Relax in our indoor pool or take advantage of the free shuttle service.

Great Services
Our hotel offers a 24-hour front desk, a shared lounge, and a business center for your convenience. Guests can also engage in activities like fishing in the surrounding areas.

Ready to experience a seamless blend of comfort and convenience? Book your stay at Holiday Inn Express & Suites Plano East - Richardson now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Guest Reviews

8.6
Based on 864 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.75
E
Erica • couple • us
9
Enjoyed everyday I was there
Pros:

Loved the property

Cons:

Everything was clean and convenient

2026-08-03 • via Nuitee
D
Dana • solo_traveller • us
10
2026-07-22 • via Nuitee
L
LORETTA • solo_traveller • us
5
2026-07-20 • via Nuitee
P
Patricia • couple • us
9
2026-07-15 • via Nuitee
B
Brittany • family_with_children • us
9
2026-07-15 • via Nuitee
D
David • extended_group • us
10
2026-07-14 • via Nuitee
J
Jessica • family_with_children • us
6
Pros:

Beds were comfortable room was clean overall

Cons:

Hot water only in the shower so hot that you couldn't shower

2026-07-12 • via Nuitee
B
Brandi • family_with_children • us
8
2026-07-06 • via Nuitee
J
Juliet • couple • us
10
Pros:

Clean. Nice. Friendly staff. Good location.

2026-06-29 • via Nuitee
J
jacqueline • couple • us
9
Clean and comfortable
Pros:

The breakfast was delicious, excellent coffee. Location was convenient. But because of the convenience there was some traffic noise.

2026-06-29 • via Nuitee
L
Lenore • extended_group • us
9
Pros:

Breakfast was amazing, staff was nice and friendly rooms were clean

Cons:

only thing was close to interstate could hear the cars passing all night

2026-06-22 • via Nuitee
J
Jean-Pascal • solo_traveller • fr
9
Cons:

Noisy, to close to the hghway

2026-06-21 • via Nuitee
X
Xiao • family_with_children • us
9
2026-06-20 • via Nuitee
C
Chris • couple • us
10
2026-06-13 • via Nuitee
W
William • couple • us
9
2026-06-11 • via Nuitee
J
Joanne • couple • gb
7
2026-06-06 • via Nuitee
C
Casey • solo_traveller • us
10
Pros:

Staff was very accommodating. The room, breakfast area and pool area were clean and well taken care of.

Cons:

No complaints

2026-06-06 • via Nuitee
A
Arriana • family_with_children • us
10
Pros:

We enjoyed the pool and it was so nice

2026-06-04 • via Nuitee
C
Cher • family_with_children • us
10
2026-05-31 • via Nuitee
Y
Yvonne • solo_traveller • us
7
Overall a good stay but....
Pros:

Breakfast was great, good variety. Staff was friendly and very helpful

Cons:

The descriptions of the room is very misleading. Booked a room with a sleep couch, it might hold a little child but it does not pull out to be able to sleep on it. There were no sheets. Pillows or blankets for that "sleep sofa". Staff did try to make it right by giving another room. That room had a problem with the lock on the door being loose and if not careful you might get the door stuck where getting in or out is not an option. Also, the bathroom door handle was falling off everytime you touched it.

2026-05-31 • via Nuitee