The Podium Boutique Hotel

Nice place to stay!

This hotel has lovely views and serried an exceptional breakfast

There was a karaoke bar or disco bar beside the hotel and it was very noisy during our stay and that we can’t sleep. If you don’t have car, the area is very inconvenient as you only will take taxi to go around the town area.

The Hoka Brew restaurant within the property was very good. It offers a nice variety of dishes.
Their coffees tasted really good. Staff were friendly too.

Cleanliness of the property needs to improve. The towels were already worn out and some were even stained. Little cockroaches were seen in our room.

Noise from the outside halls can be heard inside the rooms.

You need to improve your services to your guests. Rooms it's not Clean, still lots of dust. Staff too noise specifically if they are in the hallway. Bathrooms shower needs to put shower door specifically if you are using glass cover. Towels need to be white not dirty white. Guests request Clean the room Staff need to clean the room and change the all sheets. Not just cover back without change. Be honest for three days i stay in your hotel, i got beaten by bed bug's

We asked the front desk and staff for hot water and if we can lend plates, cups and cutlery’s. They told us that they will bring it to the room, we haven’t received anything from them. Asked again, and still no one accommodated us. Very disappointed. Also I would like to comment on the towels coz it looks like it was not properly washed. It’s okay to reuse bath towels however they should at least bleach them or use something to remove the stains and dirt. We stayed 2 days in the hotel but we were only given 2 bottles of water. The sink and the drainage is barado. Ok

We asked the front desk and staff for hot water and if we can lend plates, cups and cutlery’s. They told us that they will bring it to the room, we haven’t received anything from them. Asked again, and still no one accommodated us. Very disappointed. Also I would like to comment on the towels coz it looks like it was not properly washed. It’s okay to reuse bath towels however they should at least bleach them or use something to remove the stains and dirt. We stayed 2 days in the hotel but we were only given 2 bottles of water. The sink and the drainage is barado. Ok

We asked the front desk and staff for hot water and if we can lend plates, cups and cutlery’s. They told us that they will bring it to the room, we haven’t received anything from them. Asked again, and still no one accommodated us. Very disappointed. Also I would like to comment on the towels coz it looks like it was not properly washed. It’s okay to reuse bath towels however they should at least bleach them or use something to remove the stains and dirt. We stayed 2 days in the hotel but we were only given 2 bottles of water. The sink and the drainage is barado.

A find this hotel amazing because they promote the heritage of Baguio, and its artists.

Experience wise there are of course good and bad.

Good:
1. The staff in the reception are very welcoming and provided complete details for our stay.

2. The lobby’s are clean thank you to kuya.

3. The overall interior of the Hotel is excellent.

4. Free shuttle going to the bus station.

Bad: (HOKA BREW)
1. During our dinner we got a dirty utensils. (There is a rice on the middle of the fork. YUCK)

2. Before serving our plates, the staff wiped our plates with her hands. (YUCK)

3. We had to get our food from the counter because no one is around to serve it. Sus.

4. The waiter that served us was on a rush. Almost leaving while we are ordering. (We were asking few questions, she was very cold lol)

5. The kitchen was very visible from the customers. And I saw this one kitchen guy who sneezed without any protection/face mask, and wiped his nose then continued cooking. (Sobrang dugyot)

Overall. I find this hotel nice really but the staff really needs retraining. (Customer service and food safety)

There should be a complimentary breakfast for online booking.

The room was not yet ready when we checked in at 17 (5pm), three hours after our check-in time. We even called ahead earlier for a possible early check-in and on the phone confirmed that the room would be ready at 13:30 (1:30pm). Staff was neither friendly nor helpful stating their policy to be either check in at 14 or 17, which is not according to the information provided on the listing nor in the booking confimration.
Rooms are clean-ish, but very worn and bathroom was scaly, shower head was very grimey.
Very noisy area, live music, nightclub, dogs barking, and chickens. It was hard to sleep with all that noise during the entire night.

noisy with a lot of household doing karaokes

The best

We sincerely appreciate your hospitality in accommodating our team during our stay. Everything went exceptionally smoothly, from check-in to check-out. The culinary experience exceeded our expectations, and we thoroughly enjoyed the delicious food.

Furthermore, we'd like to express our gratitude for your flexibility and efficiency in handling our abrupt booking. Your team's responsiveness and willingness to assist were truly commendable.

Overall, our experience at your hotel was outstanding, and we look forward to returning in the future. Thank you for making our stay memorable and hassle-free!

This property has a very small room. You can hardly walk around your bed. You don't have anywhere to place luggage. The floor towel in the bathroom is so dark. I assume they ere washed at one point. The dining is alright. Staffs needs to be trained in customer service. Hardly a smiling face. You have to chase them for a service. The security guard was great though. Very tight space for parking.

Best place to stay when playing golf in Pinewoods Golfcourse

Our stay was amazing! Staffs are all friendly from the security guard to the front desk, housekeeping, and room service! They have a good selection of food in Hoka -their on-site restaurant! The room was amazing with the mountain view! Will definitely stay again!

Its good for the $$$ but the rooms are old, walls are moist damaged but the Hoka Restaurant was good!👍

The hotel has the potential to be a comfortable one but unfortunately our room was handed over to us uncleaned. The floor of the entire room was filthy. I am saying this without any exaggeration and to support this, I have included a photo of the bottom of the complimentary slippers. It was all white and only used inside the room. Another issue was lack of interest by the restaurant staff. We waited for a while for the waiter to take our order until my mom decided to call him as there was no sign that he would comeback to us. Having said this the food was nice and good value for money.

PROS:
1. Parking is a bit tight but it is covered and manned by a friendly guard who always assists. they also keep the gate to the parking closed at night but can open for guests as needed.
2. if you plan to commute, you can easily hail a taxi from its location
3. smoking area is within the parking lot area
4. very friendly staff, they address requests very quickly and are always smiling.
5. room has airconditioning, bed and sheets are comfortable, hotel looks ok in general

AREAS FOR IMPROVEMENT:
1. there is a strong bad odor coming from the cr (i dont know if this is for all but our room is at the 3rd floor)

We tried to request for a room change but the hotel was fully booked

they did try to assist by spraying the restroom with chemicals and putting an air freshener but it didnt help with the smell

2. breakfast was free and comes with the room but it was just okay nothing spectular and most of it was cold. it’s served buffet style on weekends but on weekday it’s plated. it took them almost an hr to serve us our plated breakfast and the food was very cold.

overall, for the price i think this hotel is good you just need to manage your expections and make sure u request a room that doesnt have a smelly toilet.