Be Poet Baixa Hotel

Hotels
9.4 (3040 reviews)
Rua Augusta, 220 , Lisbon , pt

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Cons:
Small rooms
Cold breakfast area

Categories

Cleanliness
9.49
Reviews frequently mention clean rooms and well-maintained facilities.
Service
9.96
Praise for cheerful and accommodating staff throughout the reviews.
Location
10
Many reviews highlight the hotel's excellent central location for sightseeing.
Room Quality
8.45
Some reviews mention rooms being small or limited in natural light.
Amenities
8.98
Amenities mentioned positively overall, but some areas for improvement like in breakfast space.
Value for Money
9.44
Guests generally feel they received good value considering the location and quality.
Food and Beverage
8.99
Breakfast was generally viewed as decent, but some complaints about the dining area being too cold.
Overall Experience
9.87
High overall satisfaction reported with intentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:08

Property Description

Prime Location in Lisbon's Historic Downtown:
Located in the heart of Lisbon, Be Poet Baixa Hotel offers easy access to popular attractions such as Chiado and Rossio Square, making it the perfect base for exploring the city.

Elegant and Well-Equipped Rooms:
Experience comfort and convenience in our elegant rooms equipped with modern amenities including flat-screen satellite TV, air conditioning, and free WiFi. The private bathrooms come with a shower, complimentary toiletries, and a hairdryer for your convenience.

Delicious Dining Options and Surrounding Amenities:
Start your day with a delicious buffet breakfast and savor Portuguese delicacies at our on-site restaurant. Explore the vibrant surrounding area filled with charming cafés, eateries, and bars offering a taste of local cuisine.

Experience the best of Lisbon at Be Poet Baixa Hotel. Book now for an unforgettable stay in the heart of the city.

Important information:

In case of bookings with more than 7 rooms different policies and supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 3040 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 8.45
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 8.99
Overall Experience: 9.87
M
Murray • couple • ca
10
Loved Lisbon
Pros:

Comfortable bed
Great walk ability
Helpful staff

Cons:

Room a bit tight but workable

2026-05-09 • via Nuitee
J
Jennifer • couple • au
9
Very happy with our decision to stay here.
Pros:

Great location in the centre of Lisbon, lovely, welcoming staff and good, clean room.

Cons:

As we faced the main street and I like the window open, it was noisy with a garbage collection below.

2026-05-08 • via Nuitee
S
Susan • solo_traveller • au
9
Excellent
Pros:

Close to everything

Cons:

No taxi to hotel

2026-05-06 • via Nuitee
J
Julia • solo_traveller • br
10
Pros:

Atendimento excelente. Localização privilegiada (na rua mais turística de Lisboa). Café da manhã gostoso. O quarto é bom e o chuveiro é espaçoso e de qualidade.

Cons:

Tudo estava maravilhoso. Foi minha segunda vez neste hotel e se voltar para Portugal, pretendo me hospedar lá novamente.

2026-05-06 • via Nuitee
G
GABRIELLA • couple • it
7
Un soggiorno in pieno centro in un hotel con un personale adorabile
Pros:

Posizione centralissima, pulizia e personale eccezionale

Cons:

Il prezzo eccessivo per il tipo di stanza e la colazione. Tutto buono ma non ai livelli del prezzo pagato, evidentemente si paga la posizione.

2026-05-05 • via Nuitee
F
Federica • solo_traveller • it
10
Pros:

Posizione ottimale, albergo super pulito, staff gentile e sempre disponibile. All'arrivo ci hanno accolto con un bicchiere di porto e dei pastel nata, il modo migliore per iniziare la vacanza!

2026-05-04 • via Nuitee
M
Migliucci • couple • it
8
2026-05-04 • via Nuitee
K
Kevin • solo_traveller • gb
9
2026-05-02 • via Nuitee
O
Obie Madison • solo_traveller • us
10
Pros:

Very nice place to stay

2026-05-01 • via Nuitee
O
Olivia • couple • us
8
Loved it! The staff was great and the room was large compared to Europeans standards. Would go back again!
Pros:

We really loved the property and how kind the staff was! The room was bigger than the usual European room and the bathrooms were big and clean. The staff was super kind and held our luggage for us twice and answered all of our questions. It’s in a very central location on a pedestrian only street with easy access to everything. Really liked it!!

Cons:

This is for my more “noise sensitive” people. The room itself is so quiet and very well insulated. We never heard our neighbors or people in the hall or anything like that. The street the hotel is on is pedestrian only, but there are restaurants with patios up and down the street that don’t close until ~11 PM (which is completely normal for Lisbon time). We are from Chicago and are used to street noise and found it totally reasonable and fine. But if you need the quiet and have a 9 PM bedtime, maybe try a less fun neighborhood

2026-04-29 • via Nuitee
M
Maria • couple • es
10
2026-04-29 • via Nuitee
G
Guylaine • couple • ca
10
Très bien
Pros:

Location de l’hotel

2026-04-27 • via Nuitee
P
Peter • extended_group • us
10
Perfect choice to visit Lisbon. The hotel is small but perfect for everything you need for a visit to Lisbon.
Pros:

Location was wonderful and the staff was very helpful and pleasant.

Cons:

Nothing

2026-04-27 • via Nuitee
A
Ayrinhac • couple • fr
8
Très bon hôtel ! Personnel très gentil, serviable et accueillant ! Propre et confortable.
Pros:

Petit déjeuner copieux, salle agréable et calme

2026-04-26 • via Nuitee
P
Paul • couple • gb
9
Really enjoyable holiday in a fantastic location and city
Pros:

Location
Friendly Staff

Cons:

Nothing

2026-04-26 • via Nuitee
S
Sara • couple • it
6
Pros:

posizione centralissima

Cons:

Rapporto qualità prezzo

2026-04-26 • via Nuitee
A
Antonio • couple • it
9
2026-04-25 • via Nuitee
S
Shearell • solo_traveller • us
10
Pros:

Excellent location and great stay. I would stay here again. Very walkable to see lots of sights.

Cons:

Nothing

2026-04-25 • via Nuitee
L
Laura • couple • us
9
Great place to stay to explore Lisbon. Wonderful staff went out of their way for us, even providing a birthday cake for
Pros:

Awesome staff in a great location. And pastel de nata + wine at the desk.

Cons:

no lobby or seating area - and the room was so small that there really wasn’t any place to sit except the bed.

2026-04-24 • via Nuitee
M
Michele • couple • us
9
Recommend Be Poet Baixa for young people
Pros:

The staff are amazing. SO helpful, thank you Rui, Elisette, Barbara.🙏🫶 Good breakfast, on a pedestrian walkway with many restaurants, shops. Small but clean comfortable rooms.

Cons:

We learned Bolt, Uber do not like to come to that area as in peak times takes 20mins to get out. And taxis you have to go to the square.

2026-04-24 • via Nuitee