Be Poet Baixa Hotel

Hotels
9.4 (3117 reviews)
Rua Augusta, 220 , Lisbon , pt

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Cons:
Small rooms
Cold breakfast area

Categories

Cleanliness
9.49
Reviews frequently mention clean rooms and well-maintained facilities.
Service
9.96
Praise for cheerful and accommodating staff throughout the reviews.
Location
10
Many reviews highlight the hotel's excellent central location for sightseeing.
Room Quality
8.45
Some reviews mention rooms being small or limited in natural light.
Amenities
8.98
Amenities mentioned positively overall, but some areas for improvement like in breakfast space.
Value for Money
9.44
Guests generally feel they received good value considering the location and quality.
Food and Beverage
8.99
Breakfast was generally viewed as decent, but some complaints about the dining area being too cold.
Overall Experience
9.87
High overall satisfaction reported with intentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:08

Property Description

Prime Location in Lisbon's Historic Downtown:
Located in the heart of Lisbon, Be Poet Baixa Hotel offers easy access to popular attractions such as Chiado and Rossio Square, making it the perfect base for exploring the city.

Elegant and Well-Equipped Rooms:
Experience comfort and convenience in our elegant rooms equipped with modern amenities including flat-screen satellite TV, air conditioning, and free WiFi. The private bathrooms come with a shower, complimentary toiletries, and a hairdryer for your convenience.

Delicious Dining Options and Surrounding Amenities:
Start your day with a delicious buffet breakfast and savor Portuguese delicacies at our on-site restaurant. Explore the vibrant surrounding area filled with charming cafés, eateries, and bars offering a taste of local cuisine.

Experience the best of Lisbon at Be Poet Baixa Hotel. Book now for an unforgettable stay in the heart of the city.

Important information:

In case of bookings with more than 7 rooms different policies and supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 3117 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 8.45
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 8.99
Overall Experience: 9.87
עפרה • couple • il
10
2026-07-04 • via Nuitee
N
Ntoganos • solo_traveller • gr
8
2026-07-04 • via Nuitee
C
COLLEEN • couple • nz
9
A great spot in a great city.
Pros:

Location, friendly and helpful front of house staff. With the heatwave passing over the air conditioning was very welcomed.

Cons:

.

2026-07-03 • via Nuitee
S
Sanna • solo_traveller • se
10
Pros:

Personalen var väldigt vänliga och flexibla med våra önskemål och behov. De överraskade till och med genom att bjuda oss på en tårta på rummet för att fira födelsedag. Vi är mycket nöja.

2026-07-02 • via Nuitee
S
Scott • couple • ca
9
Perfect location and loved having all the people and action right outside our door.
Pros:

Location is amazing and we booked the balcony room so high enough from most street noise. The hot breakfast was excellent, the staff were always helpful and would definitely stay again. Really nice, clean bathroom with walk-in shower. Most of the hotels in area have smaller rooms.

Cons:

The balcony was very small, unable to even have a chair or two out there. Basically can stand outside though and view on street side is excellent. You will see in reviews that there is construction happening next door to other building. The staff did their best, it’s still something to check on to see when it’s finished. It didn’t impact us much because we were top floor.

2026-07-02 • via Nuitee
M
Magdy Sallam • solo_traveller • eg
9
Pros:

Super location and it's near everything

Cons:

They ask deposit euro 50

2026-07-01 • via Nuitee
עפרה • couple • il
10
2026-07-01 • via Nuitee
M
Martinho • extended_group • br
9
É uma experiência única e intensa se você quer viver Lisboa!!
Pros:

funcionários MUITO receptivos e educados na recepção! Sempre dispostos a ajudar, a responder as perguntas.

Localização do hotel extremante boa para "turistar". Fica no "coração" da Baixa Chiado. MUITO BOM.

Cons:

Infelizmente a parte ruim de estar no "meio" do "fervo" é.. o barulho do fervo. Impossível dormir até o comércio da rua fechar e se organizar no pós-turno. (o barulho das cadeiras sendo arrastadas pelo chão eram beeem ruins).

Os funcionários do café da manhã eram eficientes, porém não muito empáticos. Pareciam por vezes estarem ansiosos para acabar o turnô/horário do café.

2026-06-30 • via Nuitee
M
Mark Skouloudis • couple • gr
10
Perfect hotel for Lisbon stay.
Pros:

Very nice , clean hotel and great price. Personel was outstanding and location was perfect as it was close to everything. Would definetely stay there again.

Cons:

Everything was perfect.

2026-06-29 • via Nuitee
S
Susan • couple • mx
8
Excellent stay but the lack of natural light was for me problematic
Pros:

Front desk staff were excellent. Helpful and friendly

Cons:

No natural light in the room

2026-06-29 • via Nuitee
A
Amelie • couple • ca
9
Super endroit
Pros:

L’emplacement est parfait, près du métro. C’est très propre.

2026-06-28 • via Nuitee
J
John • couple • gb
7
Gods but breakfast was not worth it
Pros:

Breakfast unfortunately was nothing to write home about!

2026-06-28 • via Nuitee
N
North and south • couple • pt
10
Um excelente hotel para viver as Festas de Lisboa
Pros:

Simpatia da equipa.
Localização excelente.

2026-06-28 • via Nuitee
T
Thorsten • couple • de
8
Super zentral für einen Städte Tripp.
Pros:

Sehr zentrale Lage, sauber, freundliches Personal, gutes Frühstück.

Cons:

Das Bett war leider etwas hart. Der Vorhang ließen den Seiten viel Licht von der hellen und belebten Straße nachts ins Zimmer.

2026-06-27 • via Nuitee
L
Leigh • couple • us
6
2026-06-26 • via Nuitee
M
Mary • couple • us
8
Pros:

Location and complimentary port

Cons:

The elevator wasn’t working and we were on the third floor

2026-06-26 • via Nuitee
R
Rodrigo • solo_traveller • es
9
2026-06-24 • via Nuitee
E
Ewen • solo_traveller • au
8
Pros:

Location
Staff friendly and helpful
Clean
Comfy

2026-06-24 • via Nuitee
S
Sue • extended_group • us
10
Excellent location and quiet, comfortable room
Pros:

Great location right on a pedestrian only street. Lots of restaurants and bars and music. Yet room was very quiet and comfortable. Staff was so helpful. Spoke multiple languages. Greeted us with wine and pastries. Highly recommend.

Cons:

Nothing

2026-06-24 • via Nuitee
L
Lenore Marie • couple • nz
9
2026-06-23 • via Nuitee