Le Germain Hotel Ottawa

Hotels
9.2 (641 reviews)
30 Daly Avenue , Ottawa , ca

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Cons:
Breakfast not included
Power issues in the room

Categories

Cleanliness
9.34
Well-maintained premises with a few minor issues noted.
Service
9.81
Staff were exceptionally kind and helpful throughout the stay.
Location
9.35
Ideally located for accessing attractions and restaurants.
Room Quality
9.3
Rooms are spacious, comfortable, and well-furnished.
Amenities
8.83
Average amenities with areas for improvement, such as fridge space.
Value for Money
8.79
Pricing aligns with quality, though some found it elevated.
Food and Beverage
8.34
Breakfast not included, and some food options could be improved.
Overall Experience
9.81
Overall a highly satisfying stay, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:39

Property Description

Luxurious Accommodation

Le Germain Hotel Ottawa offers elegantly designed rooms with modern amenities such as flat-screen TVs, air conditioning, and stylish decor. The private bathrooms are equipped with premium toiletries, ensuring a comfortable stay for all guests.

Convenient Location

Situated in the heart of Ottawa, our hotel is just steps away from popular attractions like Parliament Hill, Rideau Locks, and the U.S Embassy. With the CF Rideau Centre nearby and easy access to Ottawa Macdonald-Cartier International Airport, guests can enjoy seamless travel and exploration of the city.

Exceptional Services

From the 24-hour front desk to the well-equipped fitness centre and on-site dining options, Le Germain Hotel Ottawa prioritizes guest satisfaction. Whether you need a car rental or assistance at the business centre, our dedicated staff is ready to cater to your every need.

Book your stay at Le Germain Hotel Ottawa for a memorable and comfortable experience in Ottawa!

Important information:

Animals are welcome at the hotel, but their presence must be communicated when booking. A fee of $45 per stay applies, and only one pet is allowed per room. Our little friends cannot be left unattended in the establishment, including your room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 42 per day.

Location

Guest Reviews

9.2
Based on 641 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.81
E
E. solo_traveller ca
8
Superb room but uncomfortable sleep
Pros:

The staff was perfect in everything. Service impeccable. The rooms are big, clean and chic. This is a premium hotel for certain.

Cons:

The mattress was way too soft and I was sinking. I felt stiff waking up. I'm 190lb. For one night it can be ok but i'm not going back there before they change the mattresses. Everything was perfect but this was a disappointment.
No breakfast included, but there is a restaurant downstairs.

2026-07-04 via Nuitee
D
dan solo_traveller ca
10
2026-07-03 via Nuitee
N
Nicholas couple ca
9
2026-07-03 via Nuitee
B
Banshee57 solo_traveller au
10
Beautiful Modern Hotel
Pros:

The staff... excellent..very welcoming and helpful...loved the valet parking....room was beautiful

Cons:

Nothing

2026-07-02 via Nuitee
A
Anne family_with_children ca
9
2026-06-26 via Nuitee
R
Roxanne couple ca
10
J’ai adoré et je reprendrais cet hôtel :)
Pros:

Les travailleurs très sympathique
L’emplacement sentait bon
On a été bien accueillis
Tout était parfait

Cons:

Peut être juste mettre plus de serviette de douche et assurer que le savon est rempli dans la douche
Mais sinon rien :)

2026-06-25 via Nuitee
N
Nadine couple ca
10
Extraordinaire!
Pros:

Accueil extraordinaire, personnel souriant et attentionnée.

Cons:

La propreté, le confort, le silence et l’emplacement tout se fait à pied.

2026-06-24 via Nuitee
S
Sarah solo_traveller gb
9
Two night family stay in Ottawa
Pros:

Lovely modern room. The staff were very friendly and helpful, especially Aidan in reception. Easy to walk into downtown and great shopping mall nearby. Also, near to many restaurants.

2026-06-22 via Nuitee
S
Stefan couple at
10
Top 👍
Pros:

Zentrale Lage. Sehr sauber alles.
Personal muss man hervorheben - überaus freundlich und hilfsbereit in allen Situationen.
Mit Abstand das Beste was wir dazu erlebt hatte.

Cons:

Nichts

2026-06-21 via Nuitee
F
Frank couple de
8
Wir haben uns wohl gefühlt
Pros:

Moderne Zimmer, bequeme Betten, recht zentrale Lage.

Cons:

Ottawa ist nicht unbedingt einen Umweg wert, wenn es gerade auf der Strecke liegt für eine Zwischenübernachtung ok.

2026-06-18 via Nuitee
D
Dominique solo_traveller fr
8
Pros:

L accueil à l arrivée et au départ. Très propre. Proximité du centre

Cons:

N étant pas handicapés la sdb n était absolument pas pratique pour nous, mais c'est bien qu il y ait des chambres handi.

2026-06-14 via Nuitee
T
Tracy solo_traveller ca
10
2026-06-10 via Nuitee
R
RENE couple be
9
Pros:

Tout était très bien

Cons:

Rien

2026-06-09 via Nuitee
R
Rachelle extended_group ca
8
Lovely stay wish it wasn't as expensive for one night.
Pros:

overall hotel is really nice, the rooms are spacious as well.

Cons:

For only one night, it was quite expensive.

2026-06-08 via Nuitee
N
Neil couple ca
8
2026-05-24 via Nuitee
S
sara couple ae
4
Cons:

Not clean at all. They gave me an accessible room that I did not need and seemed to keep the better rooms for other guests. Overall, it was not worth the money at all and was a disappointing experience.

2026-05-23 via Nuitee
A
Anna couple us
10
Pros:

Absolutely incredible stay along the Ottawa canals. Beautiful rooms and facilities

2026-05-21 via Nuitee
J
Julie couple ca
9
2026-05-19 via Nuitee
J
Jean-Pierre family_with_children ca
7
Bel hôtel et personnel courtois, mais commodités en chambre à améliorer
Pros:

L’hôtel est bien situé, propre et agréable, et le personnel s’est montré courtois et professionnel.

Cons:

Cependant, certains aspects liés aux commodités en chambre nous ont déçus pour un établissement de ce niveau. Après une journée de travail, lorsque l’on revient à la chambre pour se reposer, il est désagréable de devoir aller demander des articles de base comme des brosses à dents ou des bonnets de douche. Ce type d’articles devrait être disponible en chambre, ou du moins prévu de façon plus accessible.

Nous avons également été surpris qu’il n’y ait pas d’eau potable disponible directement dans la chambre. On nous a indiqué d’utiliser une fontaine située à l’extérieur de la chambre, ce qui ne correspond pas au niveau de confort et aux attentions attendues dans un hôtel de ce standing.

L’amélioration devrait surtout porter sur les commodités offertes directement en chambre, afin que l’expérience soit pleinement à la hauteur de la qualité de l’établissement.

2026-05-10 via Nuitee
F
Frédéric couple ca
10
2026-05-07 via Nuitee