Regency Park Hotel

Hotels
7 (94 reviews)
Kwa Shibu Road off Moi Avenue , Mombasa , ke

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Central location / convenient
Air conditioning (A/C)
Breakfast included (reported)
Good value / budget option
Friendly staff (reported)
Cons:
Old / poorly maintained rooms
Bathroom mold / inadequate bathroom design
Hot water / electricity issues
Street noise and noisy neighbourhood
Few power outlets / no elevator
Poor Wi-Fi
No parking nearby
Some reports of unfriendly staff

Categories

Cleanliness
6
Mixed reports: some rooms described as clean, but multiple mentions of bathroom mold, unpleasant smells, and general poor maintenance.
Service
7.5
Generally reported as friendly and helpful in several reviews, though a few guests described staff as unwelcoming.
Location
8.5
Frequently praised for being in the town/ city centre and very convenient, but some guests noted street noise and limited parking nearby.
Room Quality
5.5
Multiple complaints about old, poorly maintained rooms, broken furniture and bathroom fixtures; some rooms found acceptable but many need upgrades.
Amenities
6.5
Basic amenities like A/C, TV and breakfast available for some guests, but there are issues reported with hot water, electricity, few outlets, no elevator and poor Wi-Fi.
Value for Money
8
Several guests called it a good budget option with fair price-quality ratio; perceived as good value despite shortcomings.
Food and Beverage
7
Limited mentions: breakfast is included in at least one review (positive); otherwise little commentary on F&B.
Overall Experience
7
Overall mixed-to-positive for budget travelers: convenient and good value for some, but let down by maintenance and occasional service/utility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 19:51

Property Description

Luxurious Accommodation
Regency Park Hotel in Mombasa offers air-conditioned rooms with modern amenities like TV, fan, and free WiFi. The private bathrooms are stocked with complimentary toiletries for your convenience.

Convenient Facilities
Enjoy 24-hour front desk service, on-site restaurant, and tour desk to assist with planning your adventures. Indulge in breakfast in your room or make use of the BBQ facilities for a delightful evening.

Prime Location
Situated near popular attractions like Nyali Beach and Fort Jesus, Regency Park Hotel is the perfect base for exploring Mombasa. Don't miss out on a relaxing stay just a short walk from Uhuru Gardens.

Book now for an unforgettable experience at Regency Park Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7
Based on 94 reviews
Cleanliness: 6
Service: 7.5
Location: 8.5
Room Quality: 5.5
Amenities: 6.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 7
C
CHUN CHING • solo_traveller • tw
8
位置方便且提供早餐與空調，部分設施略顯陳舊
Pros:

位於市中心相當方便，空調風扇都能使用，床位很大，早餐包含煎蛋🍳，服務態度好

Cons:

插座很少而且位於桌下（不方便使用，設施偏舊（我提出換房）

2026-06-12 • via Nuitee
H
Husseinali • solo_traveller • ke
10
Pros:

Best place to stay n relax in town centre

Cons:

There was no hot water only in shower

2026-06-09 • via Nuitee
S
Sohibnazar • solo_traveller • tj
1
2026-05-30 • via Nuitee
L
Luis • solo_traveller • tz
9
Buena relación precio calidad
Pros:

AC y TV

Cons:

I could hear the street noise. But that is something evident when you are in town.

2026-05-28 • via Nuitee
A
Anwar • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing

2026-05-11 • via Nuitee
P
Patrick • extended_group • ke
8
Great budget option!
Pros:

A/C was nice. Room was clean. People were nice.

Cons:

Bathroom smelled badly of mold & shower sprayed all over anything in bathroom (pretty standard for shared toilet/ bath setup)

2026-05-04 • via Nuitee
R
Regis • solo_traveller • fr
1
Quelle horreur, fuyez tant qu'il est temps !
Pros:

Je ne suis resté que quelques minutes dans l'établissement avant de m'enfuir au plus vite.

Cons:

Pas d'électricité !
Chambre en mauvais état avec meubles dégondés aux charnières arrachées.
Personnel mal-aimable.

2026-04-29 • via Nuitee
F
Fredrick • couple • tz
1
2026-04-29 • via Nuitee
K
Kristoffer Folke • couple • dk
10
2026-04-25 • via Nuitee
K
Kristoffer Folke • couple • dk
10
2026-04-25 • via Nuitee
J
Joseph • solo_traveller • ke
7
Pros:

Location

Cons:

No elevator

2026-04-21 • via Nuitee
P
Paul Mwirigi • family_with_children • ke
1
Below par. Below standards. Over advertised.
Pros:

The place was not as per specified in the photos.
The rooms were old.
And poorly maintained.
Also in a noisy neighbourhood.
No parking nearby for the property.

Cons:

Location
Distance away from hotel
Cleanliness
Less Noisy
New rooms

2026-04-02 • via Nuitee
D
Darren • solo_traveller • gb
6
Not great
Pros:

🤔

Cons:

Warm water
Wi-Fi not good
Bathroom needs upgrades

2026-03-12 • via Nuitee
C
Clement • solo_traveller • ke
8
2026-03-09 • via Nuitee
I
Ignacio Pintos Misirian • family_with_children • uy
8
Pros:

Personal muy atento y simpático durante toda la estadía.

Cons:

Un poco de olor a huemdad

2026-02-08 • via Nuitee
C
Coleen • couple • gb
8
On the whole pleasant and comfortable. Friendly staff and clean facilities.
Pros:

Central position

Cons:

Water in shower was barely warm. Prefer warmer water.

2026-01-26 • via Nuitee
J
jean alexandre • family_with_children • dj
8
The location in the downton center give at the hotel a strategic place to move easily in the center.
Pros:

Mister Houssein the mananger is very gentle and he helped us to do many thing in the downton. The food is excellent and the location in the center is very strategic. The report quality price is excellent. And the personnal like madma Margareth are very professional and gentle.

Cons:

nothing

2026-01-19 • via Nuitee
P
Pascal • solo_traveller • fr
7
2026-01-09 • via Nuitee
D
Dr Suleiman • solo_traveller • tz
5
Pros:

Location

Cons:

Photos are not matching with the reality. I had to pay extra for AC, which was weird.

2025-12-25 • via Nuitee
A
Andrés • solo_traveller • es
9
Pros:

Todo funcionaba correctamente.Tv,wifi, aire acondicionado,ventilador,ducha,baño.Situado en muy buena ubicación.

Cons:

Nada puedo decir al respecto.

2025-12-25 • via Nuitee