The Riviera Hotel

Hotels
6.4 (1255 reviews)
23 Hornby Road , Blackpool , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Non-smoking throughout
Private parking
Private check-in/check-out
Designated smoking area
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Rude staff
Room quality inconsistencies

Categories

Cleanliness
3.98
Several reviews indicated issues with cleanliness, mentioning mould and unclean conditions.
Service
7.95
Mixed sentiments; some praised staff as friendly, while others reported rudeness.
Location
7.49
Several reviews mentioned the proximity to town centre and good location.
Room Quality
5.44
Inconsistencies noted; some found comfort, while others faced issues like infestations.
Amenities
5.97
Adequate amenities but mentioned slow WiFi and noise from doors.
Value for Money
8.43
Positive sentiment for the value received for the price paid.
Food and Beverage
5.98
Not specifically mentioned; assumed to be standard.
Overall Experience
5.95
Overall mixed sentiments leading to a moderate experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:47

Property Description

Central Beach Proximity:
Situated just 300 metres from Central Beach, The Riviera Hotel offers a prime location for beach lovers looking to soak up the sun and enjoy the sea breeze.

Family-Friendly Accommodation:
With family rooms available, The Riviera Hotel ensures a comfortable stay for guests of all ages, making it an ideal choice for families looking to create lasting memories together.

Convenient Amenities and Services:
From a bar and private parking to free WiFi and ticket services, The Riviera Hotel caters to all your needs, ensuring a hassle-free and enjoyable stay for every guest.

Experience the perfect blend of comfort and convenience at The Riviera Hotel. Book now for an unforgettable stay in Blackpool.

Important information:

Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs GBP 10 per day.

Location

Guest Reviews

6.4
Based on 1255 reviews
Cleanliness: 3.98
Service: 7.95
Location: 7.49
Room Quality: 5.44
Amenities: 5.97
Value for Money: 8.43
Food and Beverage: 5.98
Overall Experience: 5.95
M
Mason solo_traveller gb
7
2026-07-20 via Nuitee
L
Leanne solo_traveller gb
1
DO NOT BOOK...AVOID AVOID AVOID
Pros:

We was upgraded from this hotel to banford hotel on york street f.o.c they are both owned by the same people which seemed very dodgy.

Cons:

We was upgraded to banford hotel on york street. OMG where do i start apart from AVOID AVOID AVOID! The owner which was an Indian lady who was very very rude i cannot put into words. Shes speaks to guests like they are a toddler. Tells you who you can speak to as sitting having a cigarette on the bench outside. She explained her policies to me about noise which wasn't any apart from her shouting at paying guests. I have never experience in my life! Its one up from sleeping on a park bench! She should have her licence taken away. Offers a bar which is gathering dust with not one drink available even water. The breakfast area well is all set up for nobody and the dust on the place mats plates cups etc and no food available. EHO needs informing which i will be doing.

2026-07-20 via Nuitee
S
Simone family_with_children gb
1
The worst experience of our life’s!! NEVER AGAIN!!
Pros:

This hotel is the worst hotel I’ve ever been to I was threatened by the owners to get kicked out with my autistic son she took the side of a drug user over mine because my son can’t sit at peace I was told to control my son or I was leaving there was peadofiles staying there and drug users the place was filthy and they should be ashamed and shut down in my opinion

Cons:

Everything I want my money back she ostrisised me and my family and made us feel so u welcome she ruined my full holiday and I came home early I left the place on Saturday the 10th of July

2026-07-13 via Nuitee
I
Izzy couple gb
1
2026-07-13 via Nuitee
J
John solo_traveller gb
9
Pros:

Staff are great house good location. Would stay again. Recommended.

Cons:

Nothing to mention.

2026-07-10 via Nuitee
L
Lamont solo_traveller gb
1
Worst hotel ever
Pros:

Nothing

Cons:

Went to the room it had no sheets on bed had bedbugs pee on the covers a wardrobe in the middle of the room cups full of mouldy coffee stayed for 15 mins and left when told staff i coupdnt stay with my kids as it was to dirty she got really cheacky have all the pics and videos and will be taking it further also should not be able to let people stay here uts discusting

2026-07-08 via Nuitee
K
Kim solo_traveller gb
1
Pros:

Nothing really

Cons:

I am not happy with the staff not offering us clean sheets and not offering us coffee and tea and sugar we got our own and the staff was not every with us

2026-06-24 via Nuitee
R
Rowan-Lee solo_traveller gb
1
Pros:

Theft stolen money and wouldn't send me it back to pay for my mum's funeral ⚱️ disgusting place

Cons:

Not been told one good thing about that place yet

2026-06-24 via Nuitee
R
Reham solo_traveller hu
10
2026-06-07 via Nuitee
P
Paul solo_traveller np
1
2026-06-07 via Nuitee
L
lee solo_traveller gb
10
Pros:

Nice staff friendly

Cons:

Nice clean room hot water shower took a min or 2 to heat up bit fine nice place and central to everything

2026-05-31 via Nuitee
J
Jason couple gb
2
Never again
Pros:

Nothing

Cons:

Nothing comment

2026-05-27 via Nuitee
K
Kershaw family_with_children gb
8
2026-05-24 via Nuitee
C
Carol solo_traveller gb
9
2026-05-22 via Nuitee
A
Alex solo_traveller gb
1
Avoid
Cons:

Avoid like the plague! Shower didn't work at all, wooden frame window wouldn't close.. then a member of staff let himself into my room.

2026-05-14 via Nuitee
S
Scott solo_traveller gb
10
Pros:

When I checked in the hotel was clean and tidy the manger was helpful and respectful the hotel was kept quiet at night would recommend to stay here best hotel I've stayed in Blackpool when you ask for towels and bedding you get them the shower was warm would stay here again

Cons:

There was nothing I did not like I would recommend to stay here again

2026-05-04 via Nuitee
R
Rob solo_traveller pl
2
Stay away
Pros:

Location

Cons:

Bathroom stunk of mold. Bedbugs in the mattress. Weak wifi. No offer to clean room, change towel or sheets in 8 days. Complained about smell, they never even came to check. Broken furniture.

2026-05-03 via Nuitee
D
Dave family_with_children gb
5
2026-05-02 via Nuitee
A
Annabella family_with_children gb
1
Pros:

We never stayed at the hotel
Paid for 7 days. Arrived and they had no room for us

2026-05-01 via Nuitee
D
Derek solo_traveller gb
6
Pros:

Position

Cons:

Very small room.

2026-05-01 via Nuitee