Emporium Hotel South Bank

Hotels
9.6 (3504 reviews)
267 Grey Street , Brisbane , au

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Amazing views
Nice amenities
Cons:
Poor dining experience
Cleanliness issues in bathroom
Slow service at times

Categories

Cleanliness
8.7
Issues with cleanliness noted in the reviews, particularly in the bathroom.
Service
10
Staff were mentioned as helpful and friendly overall.
Location
10
Many positive mentions about the location and nearby attractions.
Room Quality
10
Positive feedback on room comfort and amenities.
Amenities
9.7
Amenities like the rooftop pool and breakfast area were appreciated.
Value for Money
9.7
General sentiment is positive, but some dining options were disappointing.
Food and Beverage
8.7
Mixed reviews on food, especially in the Italian restaurant.
Overall Experience
10
Overall positive experiences highlighted, despite dining issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:02

Property Description

Luxurious Accommodation with Stunning River Views

Fitness Center and Spa for Ultimate Relaxation

Indulge in a stay at Emporium Hotel South Bank, offering elegant rooms with picturesque river views. Unwind at the fitness center or pamper yourself at the spa. The 24-hour front desk ensures your needs are met promptly.

Convenient Location and Modern Amenities

Located near South Bank Parklands and Brisbane Exhibition Centre, this hotel offers convenience and comfort. Each room is equipped with a flat-screen TV, desk, and a private bathroom. Some rooms even feature a charming balcony.

Explore the City and Beyond

Take a leisurely stroll to City Botanical Gardens or venture further to Brisbane Airport. Whether for business or leisure, Emporium Hotel South Bank provides the perfect base for your Brisbane adventures.

Book now for a memorable stay at Emporium Hotel South Bank.

Important information:

Upon arrival, a credit card pre-authorization of $100 AUD per stay is required. If you plan to have visitors in the room, the maximum number of people permitted at any time is 10, including in-house guests.

Please also note that a no-party policy is in place, and any noise must not disturb other hotel guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 60 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 35 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 3504 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.7
Value for Money: 9.7
Food and Beverage: 8.7
Overall Experience: 10
A
Abbey couple au
10
2026-03-07 via Nuitee
G
Gillian couple gb
9
2026-03-03 via Nuitee
C
Carolyn couple au
10
Exceptional Luxurious accommodation
Pros:

Luxurious River City King Suite exceeded expectations. Clean, comfortable and excellent location in Southbank.
Staff were professional and helpful. Rooftop Bar and Restaurant, great food, excellent views to city and river. Highly recommend and look forward to staying again.

Cons:

Valet Parking is expensive per night.

2026-03-02 via Nuitee
A
Andrea couple nz
9
2026-03-02 via Nuitee
B
Bronwyn solo_traveller au
10
A beautiful hotel
Pros:

Beautiful property with a wonderful roof top bar

2026-03-02 via Nuitee
T
Tamara solo_traveller au
10
2026-03-01 via Nuitee
P
Padraig couple au
10
2026-02-28 via Nuitee
S
Sandra couple au
8
2026-02-27 via Nuitee
B
Ben family_with_children au
9
Amazing friendly and fun
Pros:

Staff amazing and hotel and facilities amazing

Cons:

Steam room wasn’t working which was disappointing. The shower in our room was broken only realised in the morning when we went to take shower and was rushing to check out to get to apt . Hotel wasn’t notified til check out because of our early departure so they had no opportunity to rectify for us. But we had a fabulous time

2026-02-27 via Nuitee
C
Christie solo_traveller au
5
Beautiful hotel, just not the smell in our room.
Pros:

Good location, staff were great
Pool and rooftop bar were beautiful.

Cons:

Our bedroom smelt of dirty drain, tried to ignore it but every time we returned to the room we were hit with the bad smell.
The door was very hard to open and close.
I picked a water bottle from the pool and took a drink, someone had filled it with pool water.

2026-02-27 via Nuitee
D
David couple au
10
fantastic
Pros:

Staff were great. Position is fantastic

Cons:

Rooms starting to look a bit tired. Sofas etc need steam clean etc.

2026-02-26 via Nuitee
M
MARCEL couple lu
9
Excellent stay !
Pros:

The french pastry restaurant had wonderful breakfast.
The location is very close to multiple restaurants. By walk it is only about 15-20 minutes to the CBD and the walk to go there is wonderful thorugh parks and across the river.
Bathroom and shower were great.

Cons:

The restaurant closed quite early in the evening but that is the case everywhere in australia.

2026-02-26 via Nuitee
P
Pierre couple au
10
2026-02-25 via Nuitee
Y
Yarden couple il
10
Pros:

המלון הכי טוב שהיינו בו, מתקנים חדישים וטובים, צוות מדהים חדר מושלם, נחזור לשם בודאות!

2026-02-23 via Nuitee
Z
Zhenzihao couple cn
10
2026-02-23 via Nuitee
K
Kim couple za
8
Great vibey hotel. Helpful staff except for room cleaning.
Pros:

Beautiful boutique type hotel with great location, restaurants and gym.

Cons:

Room cleaning was poor. Not properly done and sometimes only after 5 in the evening.

2026-02-22 via Nuitee
S
Shae couple au
10
2026-02-22 via Nuitee
A
Alicia family_with_children au
10
2026-02-22 via Nuitee
P
Phil couple au
10
Absolute 5 Star
Pros:

Absolute 5 star

Cons:

Everything was immaculate

2026-02-22 via Nuitee
B
Brenton couple au
9
2026-02-14 via Nuitee