Emporium Hotel South Bank

Hotels
9.6 (3646 reviews)
267 Grey Street , Brisbane , au

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Amazing views
Nice amenities
Cons:
Poor dining experience
Cleanliness issues in bathroom
Slow service at times

Categories

Cleanliness
8.7
Issues with cleanliness noted in the reviews, particularly in the bathroom.
Service
10
Staff were mentioned as helpful and friendly overall.
Location
10
Many positive mentions about the location and nearby attractions.
Room Quality
10
Positive feedback on room comfort and amenities.
Amenities
9.7
Amenities like the rooftop pool and breakfast area were appreciated.
Value for Money
9.7
General sentiment is positive, but some dining options were disappointing.
Food and Beverage
8.7
Mixed reviews on food, especially in the Italian restaurant.
Overall Experience
10
Overall positive experiences highlighted, despite dining issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:02

Property Description

Luxurious Accommodation with Stunning River Views

Fitness Center and Spa for Ultimate Relaxation

Indulge in a stay at Emporium Hotel South Bank, offering elegant rooms with picturesque river views. Unwind at the fitness center or pamper yourself at the spa. The 24-hour front desk ensures your needs are met promptly.

Convenient Location and Modern Amenities

Located near South Bank Parklands and Brisbane Exhibition Centre, this hotel offers convenience and comfort. Each room is equipped with a flat-screen TV, desk, and a private bathroom. Some rooms even feature a charming balcony.

Explore the City and Beyond

Take a leisurely stroll to City Botanical Gardens or venture further to Brisbane Airport. Whether for business or leisure, Emporium Hotel South Bank provides the perfect base for your Brisbane adventures.

Book now for a memorable stay at Emporium Hotel South Bank.

Important information:

Upon arrival, a credit card pre-authorization of $100 AUD per stay is required. If you plan to have visitors in the room, the maximum number of people permitted at any time is 10, including in-house guests.

Please also note that a no-party policy is in place, and any noise must not disturb other hotel guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 60 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 35 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 3646 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.7
Value for Money: 9.7
Food and Beverage: 8.7
Overall Experience: 10
J
Janeen couple au
10
Pros:

Friendly staff, love the decor, roof top bar, valet parking and great location.

2026-05-09 via Nuitee
D
David solo_traveller au
8
2026-05-08 via Nuitee
D
Donna solo_traveller au
10
Amazing stay . Just what I needed .
Pros:

The staff were all amazing.
So central to all my needs .

Cons:

Nothing

2026-05-07 via Nuitee
N
Neil solo_traveller au
10
2026-05-05 via Nuitee
J
Jeanie couple au
9
2026-05-05 via Nuitee
R
racquel couple au
10
Incredible Weekend Stay, cant wait to go back.
Pros:

We had a wonderful stay everything was perfect and we would stay here again.The pool was a highlight and the rooms were super clean and had everything you needed. Staff were very friendly. Location was amazing.

Cons:

The room itself was smaller than expected although it didn't take away from our stay.

2026-05-05 via Nuitee
T
TrafficTraffic solo_traveller nl
10
2026-05-05 via Nuitee
A
Ann-Maree couple au
10
2026-05-05 via Nuitee
J
Jane couple au
9
Excellent
Pros:

Friendly l, helpful staff. Large room with great river and city views and walking distance to the river. The pool was excellent.

Cons:

The TV remote would only work if using it very close to the TV which made the TV unusable. The terrace bar at night had loud/ thumping music at night making it impossible to have a conversation and unpleasant

2026-05-04 via Nuitee
N
naomi couple au
9
I had an enjoyable stay and will be back there this weekend
Pros:

I liked the location
The availability of bars and restaurants . The staff are very nice

Cons:

Nothing comes to mind

2026-05-04 via Nuitee
A
Angela solo_traveller au
8
Pros:

The staff were prompt and efficient.

2026-05-04 via Nuitee
J
Jose couple au
10
Would be delighted to book again.
Pros:

Efficient, clean, organized, nothing too much trouble for staff.
Mumshee was brilliant at accommodating us and 8 friends for breakfast at short notice. Outstanding service with a smile.

Cons:

No ice or proper spirit glasses in room.

2026-05-03 via Nuitee
G
Grant couple au
10
Pros:

Room is amazing

2026-05-03 via Nuitee
C
Chelsea couple au
9
really enjoyable place to stay
Pros:

the room and the location

Cons:

No available steamer for clothes when needed

2026-05-03 via Nuitee
M
Mandy couple ch
9
2026-05-01 via Nuitee
L
L solo_traveller au
7
Good for 1 night stay nice pool
Pros:

Location
And size of the room although looking a little tired

Cons:

Comfortable bed

2026-05-01 via Nuitee
B
brownj13 solo_traveller gb
10
What a very pleasant place to stay
Pros:

The staff were very attentive,efficient and friendly. We also bumped into Sting who was extremely nice.

Cons:

The only very very minor thing was that the tv remote needed a new battery

2026-05-01 via Nuitee
R
Rico couple au
10
2026-04-30 via Nuitee
S
Sam family_with_children nz
10
2026-04-29 via Nuitee
S
Sumara couple au
10
2026-04-29 via Nuitee