Emporium Hotel South Bank

Hotels
9.6 (3759 reviews)
267 Grey Street , Brisbane , au

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Children allowed

Facilities

Supervised childcare/activities
ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Self parking (surcharge)
Beach umbrellas
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Amazing views
Nice amenities
Cons:
Poor dining experience
Cleanliness issues in bathroom
Slow service at times

Categories

Cleanliness
8.7
Issues with cleanliness noted in the reviews, particularly in the bathroom.
Service
10
Staff were mentioned as helpful and friendly overall.
Location
10
Many positive mentions about the location and nearby attractions.
Room Quality
10
Positive feedback on room comfort and amenities.
Amenities
9.7
Amenities like the rooftop pool and breakfast area were appreciated.
Value for Money
9.7
General sentiment is positive, but some dining options were disappointing.
Food and Beverage
8.7
Mixed reviews on food, especially in the Italian restaurant.
Overall Experience
10
Overall positive experiences highlighted, despite dining issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:02

Property Description

Luxurious Accommodation with Stunning River Views

Fitness Center and Spa for Ultimate Relaxation

Indulge in a stay at Emporium Hotel South Bank, offering elegant rooms with picturesque river views. Unwind at the fitness center or pamper yourself at the spa. The 24-hour front desk ensures your needs are met promptly.

Convenient Location and Modern Amenities

Located near South Bank Parklands and Brisbane Exhibition Centre, this hotel offers convenience and comfort. Each room is equipped with a flat-screen TV, desk, and a private bathroom. Some rooms even feature a charming balcony.

Explore the City and Beyond

Take a leisurely stroll to City Botanical Gardens or venture further to Brisbane Airport. Whether for business or leisure, Emporium Hotel South Bank provides the perfect base for your Brisbane adventures.

Book now for a memorable stay at Emporium Hotel South Bank.

Important information:

Upon arrival, a credit card pre-authorization of $100 AUD per stay is required. If you plan to have visitors in the room, the maximum number of people permitted at any time is 10, including in-house guests.

Please also note that a no-party policy is in place, and any noise must not disturb other hotel guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 60 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 35 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 3759 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.7
Value for Money: 9.7
Food and Beverage: 8.7
Overall Experience: 10
D
Daryl • couple • au
10
Will stay there again
Pros:

Comfortable, great spot, great people

Cons:

Magic Table

2026-06-19 • via Nuitee
M
Miller • couple • au
10
Thoroughly enjoyed everything
Pros:

Everything was amazing

2026-06-19 • via Nuitee
A
Alexander • solo_traveller • au
9
2026-06-18 • via Nuitee
A
Andrew • solo_traveller • au
10
Great
Pros:

Location and facilities

2026-06-17 • via Nuitee
L
Liana • couple • au
10
Pros:

Everything- we love staying there. So luxurious.

2026-06-17 • via Nuitee
C
cindy • extended_group • nl
9
2026-06-16 • via Nuitee
C
Carolyn • couple • au
10
2026-06-16 • via Nuitee
L
Lisa • couple • au
10
We loved every minute. Definitely a place for a touch of luxury.
Pros:

We absolutely loved our stay. Beautiful room, views, the hotel facilities. The lifts were amazing!!

Cons:

Everything was perfect.

2026-06-15 • via Nuitee
C
Carl • couple • au
10
One night stay was absolutely amazing.Fantastic staff from valet parking to foyer .Choice of wines and spacious rooms.
Pros:

From an early check in and upgrade ,a very enjoyable stay

2026-06-15 • via Nuitee
J
John • couple • au
8
2026-06-15 • via Nuitee
B
Brenda • couple • au
9
Amazing place to stay-centrally located to everything in Brisbane CBD with a beautiful view
Pros:

Room was very spacious and clean

Cons:

The room was spacious but lacked hanging space for clothes. Breakfast was fairly standard — nothing fancy, which was a bit disappointing for a 5-star hotel

2026-06-14 • via Nuitee
G
Grant • couple • nz
9
2026-06-14 • via Nuitee
F
Frank • family_with_children • de
10
Immer wieder gerne hier
Pros:

Die Lage des Hotels ist perfekt, mitten in der Stadt. Das Personal ist sehr freundlich und hilfsbereit. Wenn wir in Brisbane sind nehmen wir immer dieses Hotel.

Cons:

Nichts

2026-06-14 • via Nuitee
P
Peter • solo_traveller • au
10
2026-06-12 • via Nuitee
J
Jonathan • solo_traveller • au
9
Pros:

My wife and I stayed here and we were blown away by the beautiful rooms and facilities. The staff where exceptional and catered to our every needs as well as helping us with printing tickets and late checkout.

Cons:

The aircon was not as cool we would have liked but we asked the staff and they came straight away to help

2026-06-12 • via Nuitee
E
Elizabeth • couple • au
10
2026-06-11 • via Nuitee
M
Michelle • solo_traveller • au
7
2026-06-09 • via Nuitee
K
Katrina Bartholomew • couple • au
10
Pros:

View, great facilities - day spa is amazing!

2026-06-09 • via Nuitee
L
Laura • couple • au
9
Perfect hotel for a special occasion
Pros:

The emporium always feels special

Cons:

We felt the bar standard had slipped slightly

2026-06-09 • via Nuitee
P
Peter • couple • au
10
Great stay
Pros:

N/a

2026-06-09 • via Nuitee