Emporium Hotel South Bank

Hotels
9.6 (3504 reviews)
267 Grey Street , Brisbane , au

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Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Amazing views
Nice amenities
Cons:
Poor dining experience
Cleanliness issues in bathroom
Slow service at times

Categories

Cleanliness
8.7
Issues with cleanliness noted in the reviews, particularly in the bathroom.
Service
10
Staff were mentioned as helpful and friendly overall.
Location
10
Many positive mentions about the location and nearby attractions.
Room Quality
10
Positive feedback on room comfort and amenities.
Amenities
9.7
Amenities like the rooftop pool and breakfast area were appreciated.
Value for Money
9.7
General sentiment is positive, but some dining options were disappointing.
Food and Beverage
8.7
Mixed reviews on food, especially in the Italian restaurant.
Overall Experience
10
Overall positive experiences highlighted, despite dining issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:02

Property Description

Luxurious Accommodation with Stunning River Views

Fitness Center and Spa for Ultimate Relaxation

Indulge in a stay at Emporium Hotel South Bank, offering elegant rooms with picturesque river views. Unwind at the fitness center or pamper yourself at the spa. The 24-hour front desk ensures your needs are met promptly.

Convenient Location and Modern Amenities

Located near South Bank Parklands and Brisbane Exhibition Centre, this hotel offers convenience and comfort. Each room is equipped with a flat-screen TV, desk, and a private bathroom. Some rooms even feature a charming balcony.

Explore the City and Beyond

Take a leisurely stroll to City Botanical Gardens or venture further to Brisbane Airport. Whether for business or leisure, Emporium Hotel South Bank provides the perfect base for your Brisbane adventures.

Book now for a memorable stay at Emporium Hotel South Bank.

Important information:

Upon arrival, a credit card pre-authorization of $100 AUD per stay is required. If you plan to have visitors in the room, the maximum number of people permitted at any time is 10, including in-house guests.

Please also note that a no-party policy is in place, and any noise must not disturb other hotel guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 60 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 35 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 3504 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.7
Value for Money: 9.7
Food and Beverage: 8.7
Overall Experience: 10
T
Tiffany • couple • gb
9
Good value, great staff, lovely rooms and location perfect
Pros:

Great hotel with amazing pool. Location perfect.

2026-03-28 • via Nuitee
R
Radovanovic • couple • au
8
Pros:

The vibe of the place was going

Cons:

The TV remote did not work properly. Any time you wanted to change the channel or turn the tv on/off, you had to get out of bed and stand close to the tv. The staff advised and changed the batteries, but this did not solve the issue

2026-03-27 • via Nuitee
N
Nathan • extended_group • au
5
Cons:

The tv never worked and the a/c stopped working on last day

2026-03-27 • via Nuitee
A
Angela • solo_traveller • au
6
2026-03-26 • via Nuitee
J
Jason • couple • au
10
2026-03-25 • via Nuitee
A
Andrea • couple • au
10
Pros:

We stay at this hotel every stay. It's in a fantastic location with excellent facilities, like the rooftop bar and swimming pool both capturing the beautiful view. Easy walking distance to all the restaurants and entertainment areas, and a Woolworths supermarket next door. Highly recommend.

2026-03-25 • via Nuitee
P
Paul • couple • au
9
2026-03-24 • via Nuitee
J
Jodie • family_with_children • au
8
2026-03-23 • via Nuitee
D
Debbie • couple • au
10
2026-03-22 • via Nuitee
P
Paul • extended_group • au
10
wonderful place to stay very convenient for the city casino restaurant
Pros:

The room was big enough and the facilities in the room were fantastic

Cons:

nothing

2026-03-22 • via Nuitee
T
Tania • couple • au
8
2026-03-21 • via Nuitee
T
Tan-wen • couple • us
10
2026-03-21 • via Nuitee
A
aidan • couple • au
10
2026-03-21 • via Nuitee
M
Michael • couple • au
10
2026-03-21 • via Nuitee
M
Michael • extended_group • au
10
2026-03-21 • via Nuitee
C
Christine • couple • au
10
Pros:

Perfect place

Cons:

Nothing

2026-03-20 • via Nuitee
S
Sergei • couple • ru
10
Pros:

Всё

2026-03-20 • via Nuitee
G
Gregory • couple • au
10
Excellent and great staff and location
Pros:

It’s atmosphere

Cons:

Nothing

2026-03-20 • via Nuitee
W
Whaling • solo_traveller • au
10
2026-03-18 • via Nuitee
C
Cindy Russell • solo_traveller • au
10
2026-03-18 • via Nuitee