Aliz Hotel Times Square

Hotels
8.1 (8592 reviews)
310 West 40th Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Small rooms
Poor customer service

Categories

Cleanliness
7.11
Several mentions of dirty floors and issues with blocked toilets.
Service
8.58
Staff were friendly but some mentions of unhelpfulness from reception.
Location
9.12
Consistently praised for its excellent central location.
Room Quality
7.57
Rooms noted as small, lacking storage, and issues with toilet functionality.
Amenities
7.6
Some amenities like the rooftop bar were unavailable.
Value for Money
8.06
Location offers high value despite various issues.
Food and Beverage
8.61
Breakfast received positive mentions, good standard for American hotels.
Overall Experience
8.18
An overall positive experience with significant concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:48

Property Description

Luxurious Rooftop Bar and Lounge
Experience breathtaking views of the Manhattan skyline at the two-story rooftop bar and lounge at Aliz Hotel Times Square. Enjoy a relaxing evening with a drink in hand while taking in the iconic cityscape.

Modern Amenities and Comfort
Indulge in comfort with air-conditioned rooms, flat-screen TVs, and Keurig® coffee machines. Some rooms offer terraces or river views for a truly unique stay. The private bathrooms are stocked with premium bath amenities for your convenience.

Convenient Facilities and Services
Stay active at the fitness center and cycling studio with Peloton bikes® or catch up on work at the business center. The 24-hour front desk staff are always ready to assist you, ensuring a seamless stay at the heart of New York City.

Book now to elevate your New York experience at Aliz Hotel Times Square.

Important information:

Please note, an incidental hold of USD 150 will be placed on guests credit cards at check in.

Please note, the destination fee includes:
- In-room coffee
- 2 in-room bottles of water per day
- 24-hour use of the hotel business center
- 24-hour use of Peloton® Studio

The resort fee includes:
- $25 credit on food and beverage
- In-room Fiji Water
- Citibike passes
- A welcome cocktail at check-in

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NYC

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 75 per day.

Location

Property Accessibility

Total Disability Score: 44.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Revolving Door
  • Entrance Door Width: 71
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.1
Based on 8592 reviews
Cleanliness: 7.11
Service: 8.58
Location: 9.12
Room Quality: 7.57
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.18
T
Teresa family_with_children it
8
nel complesso esperienza positiva
Pros:

stanza pulita, non piccolissima rispetto agli standard di new york. personale al piano molto gentile, un po meno quello in reception. colazione molto povera, solo qualche croissant come dolce, per il resto uova pancetta, yogurt, un po di frutta (buona) e due tipi ci cereali. nel complesso buona esperienza

Cons:

colazione da migliorare

2026-06-06 via Nuitee
S
silvana solo_traveller it
9
Pros:

Posizione pulizia e accoglienza

Cons:

Tutto apposto.

2026-06-06 via Nuitee
M
Mara family_with_children it
8
Soggiorno piacevole a due passi da Times Square.
Pros:

Ho apprezzato soprattutto l’assenza di rumori in camera, sia per quanto riguarda quelli esterni che quelli provenienti dalle stanze adiacenti. Colazione soprattutto salata ma abbondante. Personale gentile e accogliente. A due passi da Times Square.

Cons:

Non ho lamentele.

2026-06-06 via Nuitee
C
Christine couple us
10
Great location and will definitely stay again
Pros:

Close to the theatre district. Rooms were nice and clean

Cons:

Beds were small (short)

2026-06-05 via Nuitee
N
Navrat extended_group us
10
2026-06-05 via Nuitee
F
Fahri couple tr
8
2026-06-05 via Nuitee
T
Thomas extended_group it
10
Ottima esperienza
Pros:

Il nostro soggiorno all'Aliz Hotel è stato semplicemente perfetto. Abbiamo scelto questa struttura per festeggiare i nostri 30 anni tra amici, e lo staff ha saputo rendere l'occasione davvero memorabile. Al nostro arrivo abbiamo ricevuto un'accoglienza eccezionale: ci hanno fatto trovare la camera splendidamente addobbata con uno striscione e dei palloncini per il compleanno, un'attenzione ai dettagli che ci ha fatto molto piacere. Come se non bastasse, ci hanno assegnato una camera a un piano alto, regalandoci un panorama fantastico sulla città che ci ha lasciati senza fiato ogni singolo giorno.

Un altro punto di forza assoluto è stata la colazione: davvero ottima e fornitissima, con un buffet ricco e di grande qualità che offriva un'ampia scelta sia di dolce che di salato.

La camera in 3 persone era piccolina ma gli standard di New York sono questi, i letti però erano molto confortevoli e un plauso va al bagno di dimensioni più ampie rispetto a molti altri hotel, molto comoda soprattutto la doccia dopo una giornata di lunghe camminate poter lavarsi un una doccia bella ampia è stato veramente apprezzato. La pulizia e ricambio degli asciugamani viene effettuato ogni giorno.

Il giorno del checkout (da farsi entro le 11 del mattino) forniscono un servizio di deposito bagagli custodito completamente gratuito per tutto il tempo necessario fino all'orario del volo di rientro.

Infine, la posizione è imbattibile. Trovarsi in una zona così centrale, a pochissimi passi da Times Square, ci ha permesso di vivere a pieno l'atmosfera newyorkese e di spostarci con un'estrema facilità. Un'esperienza a cinque stelle che raccomando vivamente a chiunque cerchi cortesia, comfort e una location perfetta!

2026-06-05 via Nuitee
D
DOMENICO family_with_children it
9
Ottimo hotel
Pros:

La posizione era ottima, a pochi metri da Times Square. Comoda per visitare le principali attrazioni della città e ben collegata con i mezzi pubblici. Consigliata per chi vuole soggiornare nel cuore di New York.

Cons:

I letti troppo morbidì ed a colazione c’era poco per essere una colazione internazionale. Manca la Nutella o qualcosa di simile

2026-06-04 via Nuitee
S
Sally solo_traveller gb
8
Pros:

Very well placed for shows

Cons:

Noisy A/C

2026-06-04 via Nuitee
L
Lucia extended_group es
9
Pros:

A dos pasos de la parada de metro de Port Authority.
Muy bien ubicado para moverte a las zonas más turísticas.

2026-06-04 via Nuitee
D
David family_with_children gb
9
2026-06-04 via Nuitee
K
Karen extended_group gb
9
We had a fantastic time in New York and we were pleased that we chose to stay at Hotel Aliz
Pros:

The hotel was very stylish and the staff were generally really friendly. Good facilities, it was really handy to have a fridge in the room. The double rooms were great for 2 people but a bit on the small side for 3. Although there were 3 of us sharing, we only received 2 bottles of water and 2 cocktail vouchers. That said, it was great to receive the cocktail and burger vouchers and 25$ to spend. The breakfast exceeded our expectations and it was great that it was available until 12 noon. Great location, close to Broadway and Times Square.

Cons:

We had to request additional water several times.

2026-06-04 via Nuitee
J
Jozef couple sk
8
It is good hotel for short stay, good location - close everywhere. Helpful and nice staff in the hotel.
Pros:

Good location although street not very nice.
Great toproof bar, nice and helpful staff.
Nice bathroom.

Cons:

Very small rooms
Cleanliness could be a bit better.

2026-06-04 via Nuitee
M
Martijn extended_group nl
9
2026-06-04 via Nuitee
M
Marcelo couple ar
7
Pros:

Ubicación enfrente de la estación de bus no me gustó.

2026-06-03 via Nuitee
H
hen family_with_children il
8
2026-06-03 via Nuitee
C
Cathy extended_group fr
8
2026-06-03 via Nuitee
V
Vincenzo family_with_children it
8
Pros:

La posizione

Cons:

La colazione poca scelta sempre le stesse cose da mangiare

2026-06-03 via Nuitee
J
Jean-Michel family_with_children fr
9
2026-06-03 via Nuitee
K
Kym extended_group au
8
Great central location for a NYC stay
Pros:

How central we were to everything

Cons:

Na

2026-06-03 via Nuitee