Aliz Hotel Times Square

Hotels
8.1 (7977 reviews)
310 West 40th Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Small rooms
Poor customer service

Categories

Cleanliness
7.11
Several mentions of dirty floors and issues with blocked toilets.
Service
8.58
Staff were friendly but some mentions of unhelpfulness from reception.
Location
9.12
Consistently praised for its excellent central location.
Room Quality
7.57
Rooms noted as small, lacking storage, and issues with toilet functionality.
Amenities
7.6
Some amenities like the rooftop bar were unavailable.
Value for Money
8.06
Location offers high value despite various issues.
Food and Beverage
8.61
Breakfast received positive mentions, good standard for American hotels.
Overall Experience
8.18
An overall positive experience with significant concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:48

Property Description

Luxurious Rooftop Bar and Lounge
Experience breathtaking views of the Manhattan skyline at the two-story rooftop bar and lounge at Aliz Hotel Times Square. Enjoy a relaxing evening with a drink in hand while taking in the iconic cityscape.

Modern Amenities and Comfort
Indulge in comfort with air-conditioned rooms, flat-screen TVs, and Keurig® coffee machines. Some rooms offer terraces or river views for a truly unique stay. The private bathrooms are stocked with premium bath amenities for your convenience.

Convenient Facilities and Services
Stay active at the fitness center and cycling studio with Peloton bikes® or catch up on work at the business center. The 24-hour front desk staff are always ready to assist you, ensuring a seamless stay at the heart of New York City.

Book now to elevate your New York experience at Aliz Hotel Times Square.

Important information:

Please note, an incidental hold of USD 150 will be placed on guests credit cards at check in.

Please note, the destination fee includes:
- In-room coffee
- 2 in-room bottles of water per day
- 24-hour use of the hotel business center
- 24-hour use of Peloton® Studio

The resort fee includes:
- $25 credit on food and beverage
- In-room Fiji Water
- Citibike passes
- A welcome cocktail at check-in

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NYC

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 75 per day.

Location

Property Accessibility

Total Disability Score: 44.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Revolving Door
  • Entrance Door Width: 71
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.1
Based on 7977 reviews
Cleanliness: 7.11
Service: 8.58
Location: 9.12
Room Quality: 7.57
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.18
A
Adrien • family_with_children • fr
8
Pros:

Chambre très propre et agréable. Petit déjeuner simple mais de qualité

2026-03-14 • via Nuitee
L
Louise • couple • gb
10
2026-03-14 • via Nuitee
M
Maurizio • family_with_children • it
10
2026-03-13 • via Nuitee
A
amicesa • family_with_children • it
10
2026-03-13 • via Nuitee
C
Charles Etienne • couple • ca
9
Tout était parfait.
Pros:

Chambre confortable, une grand fenêtre, une salle de bain impeccable, grand lit confortable. Personnel attentif. Aires communes très agréables. Il ne manquait rien, jusqu'au petit déjeuner. Je reviendrai pour le travail ou du tourisme.

2026-03-12 • via Nuitee
R
RIBAUDO • couple • it
10
Consigliato
Pros:

Posizione perfetta nel cuore di Times Square!
Camere moderne e pulite; servizio eccellente.

2026-03-12 • via Nuitee
A
Afiya • solo_traveller • us
10
2026-03-12 • via Nuitee
C
Carmela • extended_group • it
9
Pros:

Posizione centralissima, struttura moderna e vista grattacieli, colazione molto buona

2026-03-11 • via Nuitee
N
Nikolaos • extended_group • gr
6
Πολύ καλή τοποθεσία ,πολύ ωραία θέα
Pros:

Η τοποθεσία

Cons:

Πολύ μικρά δωμάτια για τρεις ενήλικες και μικρά κρεβάτια
Μέτρια καθαριότητα
Όχι ευγενείς οι μπάρμαν στο ισόγειο μπαρ
Το πρωινό χρίζει βελτίωσης

2026-03-11 • via Nuitee
R
Rachel • family_with_children • gb
10
Fantastic Place to Stay, don't hesitate to book!
Pros:

I can't fault this hotel! Professionalism at its finest! We were celebrating a birthday and they not only accommodated a request for a nice city view but when we arrived they had actually put up a birthday banner! It was such a lovely touch! The Bellboy was fantastic on checking out we could leave our cases with zero hassle and then he arranged a taxi for us with an agreed fee in a very quick time period! Location was excellent, subway across the road and central for all attractions.

2026-03-11 • via Nuitee
L
Laeticia • extended_group • ca
8
2026-03-11 • via Nuitee
M
Montiel • couple • cr
10
2026-03-11 • via Nuitee
S
Stephanie • couple • us
10
2026-03-11 • via Nuitee
A
Amélie • family_with_children • ca
10
Pros:

Bien situé
Propre
Ascenseurs rapides

Cons:

Un seul coupon pour le déjeuner alors que nous étions 4 dans la chambre

2026-03-10 • via Nuitee
S
Shaniya • couple • us
10
2026-03-10 • via Nuitee
P
Pineda • family_with_children • ae
9
Overall,i will still give Aliz Hotel 10/10.We had a great days and stay ,its safe ,clean and very accesible to all.
Pros:

We had a great 10 days stay at Aliz Hotel. The location is good,ver accesible,near to TimeSquare,convenient stores,restaurant and the hotel itself is safe.

Cons:

Just a little concern for the housekeeping if they can atleast vacuum the floor yes they will change the beddings and all in the bathroom but i just noticed that the floor was not being vacuum in our room..we actually opted for cleaning every 3rd day only but that is what i noticed the floor..Also if Aliz can just add a microwave so when guest wants to heat some food it will be easier for them.

2026-03-10 • via Nuitee
P
Peter • solo_traveller • gb
8
A relatively comfy place to stay whilst working in a central location.
Pros:

Overall, very nice. The air conditioner in the room was VERY noisy, otherwise everything met my needs for the stay.

Cons:

The noisy air conditioner was BAD, pillows were very high, would have been nice to have a thinner pillow on the bed for those of us without a neck that's 4 foot long.

2026-03-10 • via Nuitee
R
Roxxana • extended_group • us
7
Cozy area to only sleep.
Pros:

I enjoyed the area and the customer service.

Cons:

How packed the property was. It’s a good thing but a bad thing as well.

2026-03-10 • via Nuitee
A
Andréia • family_with_children • br
8
Pros:

O hotel atendeu às nossas expectativas. A cortesia dos welcome drinks e do crédito adicional para refeições foi uma grata surpresa e tornou a experiência ainda mais agradável.
O café da manhã também atendeu muito bem, com opções suficientes para começar o dia.
A localização é excelente.
No geral, tivemos uma experiência bastante positiva.

2026-03-10 • via Nuitee
M
Mary • family_with_children • us
7
Pros:

We like the free drink & $25 break on snacks.

Cons:

Had to wait too long for the elevators. No a la carte breakfast options besides croissants. The pillows are too fat for side sleepers.

2026-03-09 • via Nuitee