Aliz Hotel Times Square

Hotels
8.1 (8179 reviews)
310 West 40th Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Small rooms
Poor customer service

Categories

Cleanliness
7.11
Several mentions of dirty floors and issues with blocked toilets.
Service
8.58
Staff were friendly but some mentions of unhelpfulness from reception.
Location
9.12
Consistently praised for its excellent central location.
Room Quality
7.57
Rooms noted as small, lacking storage, and issues with toilet functionality.
Amenities
7.6
Some amenities like the rooftop bar were unavailable.
Value for Money
8.06
Location offers high value despite various issues.
Food and Beverage
8.61
Breakfast received positive mentions, good standard for American hotels.
Overall Experience
8.18
An overall positive experience with significant concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:48

Property Description

Luxurious Rooftop Bar and Lounge
Experience breathtaking views of the Manhattan skyline at the two-story rooftop bar and lounge at Aliz Hotel Times Square. Enjoy a relaxing evening with a drink in hand while taking in the iconic cityscape.

Modern Amenities and Comfort
Indulge in comfort with air-conditioned rooms, flat-screen TVs, and Keurig® coffee machines. Some rooms offer terraces or river views for a truly unique stay. The private bathrooms are stocked with premium bath amenities for your convenience.

Convenient Facilities and Services
Stay active at the fitness center and cycling studio with Peloton bikes® or catch up on work at the business center. The 24-hour front desk staff are always ready to assist you, ensuring a seamless stay at the heart of New York City.

Book now to elevate your New York experience at Aliz Hotel Times Square.

Important information:

Please note, an incidental hold of USD 150 will be placed on guests credit cards at check in.

Please note, the destination fee includes:
- In-room coffee
- 2 in-room bottles of water per day
- 24-hour use of the hotel business center
- 24-hour use of Peloton® Studio

The resort fee includes:
- $25 credit on food and beverage
- In-room Fiji Water
- Citibike passes
- A welcome cocktail at check-in

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NYC

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 75 per day.

Location

Property Accessibility

Total Disability Score: 44.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Revolving Door
  • Entrance Door Width: 71
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.1
Based on 8179 reviews
Cleanliness: 7.11
Service: 8.58
Location: 9.12
Room Quality: 7.57
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.18
R
Reshma • solo_traveller • in
9
2026-04-11 • via Nuitee
R
Rebecca • family_with_children • gb
8
Spotless hotel in prime location
Pros:

Spotless hotel! Prime location. Voucher to spend in the rooftop bar (must wear smart attire) and in the snack shop. Pleasant staff. We changed our hotel booking to Aliz very last minute and we're relieved we did.

Cons:

A fire alarm went off a few times on morning at around 5am, but these things happen and the staff were reassuring.

2026-04-11 • via Nuitee
P
pasquale • couple • it
8
2026-04-11 • via Nuitee
S
Semiha Oksuzer • family_with_children • tr
8
Pros:

Konum sahane time squere e yurume mesafeainde. Metro istasyonu ayni sokagin basinda 2 dk yurume mesafesinde. Tepesindeki barin manzarasi super. Mutlaka cikin.

Cons:

Odalar kucuk. Resepsiyonda oturacak yer yok cok kalabalik. Otel cok yuksek 40 katli asansoru baya bekliyorsunuz.

2026-04-11 • via Nuitee
D
David • solo_traveller • gb
10
2026-04-11 • via Nuitee
C
Christiane • couple • de
9
sehr schönes Hotel in perfekter Lage
Pros:

die Lage vom Hotel war perfekt, die Zimmer nicht sehr gross aber für eine Städtetrip absolut ausreichend. Die Betten waren super bequem. Das Frühstück war sehr vielseitig und lecker

Cons:

die Wartezeiten morgens beim Frühstück. Für diese Grösse von Hotel zu wenig Sitzplätze, deswegen musste man morgens immer warten bis ein Tisch frei wurde

2026-04-11 • via Nuitee
S
Stefanie • couple • de
8
Gutes Hotel, Nähe Flughafen, alles reibungslos geklappt
Pros:

Super Lage Nähe Flughafen für An- und Abreise

2026-04-11 • via Nuitee
P
Patricia • family_with_children • de
7
2026-04-11 • via Nuitee
L
Luciano • family_with_children • ch
10
Pros:

La tranquillité, l'emplacement et le confort.

Cons:

L'attente pour l'ascenseur.

2026-04-10 • via Nuitee
R
rita • couple • it
10
Ottima esperienza
Pros:

Pulizia camera, bagno e accoglienza staff

Cons:

-

2026-04-10 • via Nuitee
A
Andreas • family_with_children • se
8
Fantastiskt stad!!!
Pros:

Läget var helt fantastiskt. Nära tunnelbanan och allt annat!

Cons:

Frukosten var lite begränsad i utbudet.

2026-04-10 • via Nuitee
I
ilaria • family_with_children • it
9
Pros:

Camera molto bella e pulita, cambio asciugamani giornaliero con tutto il kit toilette, posizione molto comoda vicino a Times Square e di fronte alla metro. Colazione salata molto buona e varia. Dietro richiesta ci hanno dato una bellissima camera al 33esimo piano con vista super.

Cons:

Pochi posti a sedere a colazione, quindi si potevano creare lunghe file d'attesa se non si va molto presto.

2026-04-10 • via Nuitee
C
Carrie • family_with_children • us
8
Pros:

The breakfast was very good and it was convenient to most everything. Loved that they offered a free drink at check-in and a $25 credit to use wherever in the hotel.

Cons:

Upon checkout we had to wait almost 2 hours for valet to bring our car.

2026-04-10 • via Nuitee
M
michele • family_with_children • ch
6
2026-04-10 • via Nuitee
M
MONICA FERNANDEZ SUAREZ • family_with_children • es
7
Buen desayuno
Pros:

Buen desayuno. Bien situado.

Cons:

Pocos ascensores para los huespedes en horas punta.

2026-04-10 • via Nuitee
J
Jokubas • couple • lt
9
Pros:

Staff was great, everyone was very helpful!

2026-04-10 • via Nuitee
C
Chantal • family_with_children • us
8
Location looks and long elevator wait
Pros:

Location design and service

Cons:

Fire alarm going off mid morning and extremely long wait for the elevator

2026-04-10 • via Nuitee
A
Amanpreet • extended_group • gb
3
Pros:

Only location

Cons:

No cleaning on tym
Very small rooms

2026-04-10 • via Nuitee
C
Carolina • family_with_children • es
10
Un hotel de lujo en el centro de NY
Pros:

Una ubicación excelente e inmejorable. Nada más entrar, el recibidor con un estilo chic que me enamoró y el trato de los trabajadores muy atentos y amables. El lugar para desayunar me fascinó.

Cons:

Nada.

2026-04-10 • via Nuitee
B
Barbora • extended_group • cz
7
Pros:

Snídaně a lokalita

Cons:

Vlhkost v apartmánu, nešlo vůbec vyvětrat a když jsme se 4 vysprchovali, tak to bylo nesnesitelné.

2026-04-09 • via Nuitee