Aliz Hotel Times Square

Hotels
8.1 (8961 reviews)
310 West 40th Street , New York , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Small rooms
Poor customer service

Categories

Cleanliness
7.11
Several mentions of dirty floors and issues with blocked toilets.
Service
8.58
Staff were friendly but some mentions of unhelpfulness from reception.
Location
9.12
Consistently praised for its excellent central location.
Room Quality
7.57
Rooms noted as small, lacking storage, and issues with toilet functionality.
Amenities
7.6
Some amenities like the rooftop bar were unavailable.
Value for Money
8.06
Location offers high value despite various issues.
Food and Beverage
8.61
Breakfast received positive mentions, good standard for American hotels.
Overall Experience
8.18
An overall positive experience with significant concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:48

Property Description

Luxurious Rooftop Bar and Lounge
Experience breathtaking views of the Manhattan skyline at the two-story rooftop bar and lounge at Aliz Hotel Times Square. Enjoy a relaxing evening with a drink in hand while taking in the iconic cityscape.

Modern Amenities and Comfort
Indulge in comfort with air-conditioned rooms, flat-screen TVs, and Keurig® coffee machines. Some rooms offer terraces or river views for a truly unique stay. The private bathrooms are stocked with premium bath amenities for your convenience.

Convenient Facilities and Services
Stay active at the fitness center and cycling studio with Peloton bikes® or catch up on work at the business center. The 24-hour front desk staff are always ready to assist you, ensuring a seamless stay at the heart of New York City.

Book now to elevate your New York experience at Aliz Hotel Times Square.

Important information:

Please note, an incidental hold of USD 150 will be placed on guests' credit cards at check-in.

Please note, a destination fee of USD 30 per day will be charged during your stay.
The destination fee includes:

In-room coffee
2 in-room bottles of water per day
24-hour use of the hotel business center
24-hour use of Peloton® Studio
USD 25 food and beverage credit to the lobby bar
Citi Bike day passes
Two welcome cocktails per reservation

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NYC

Location

Property Accessibility

Total Disability Score: 44.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Revolving Door
  • Entrance Door Width: 71
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.1
Based on 8961 reviews
Cleanliness: 7.11
Service: 8.58
Location: 9.12
Room Quality: 7.57
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.18
V
Valentina family_with_children it
6
Ottima posizione pulito
Pros:

Posizione

Cons:

Colazione

2026-08-15 via Nuitee
M
Markus couple de
8
2026-08-14 via Nuitee
M
Matt family_with_children gb
8
2026-08-14 via Nuitee
A
adriano family_with_children it
8
Città top ma albergo da rivedere devono migliorare
Pros:

La posizione

Cons:

Io ho prenotato una stanza per due adulti e una ragazza di 15 anni la camera invece era per due persone e anche la colazione era prenotata solo per due persone, pessima comunicazione e comunque anche Booking non mi ha per nulla assistito, sta volta pessimo servizio

2026-08-13 via Nuitee
I
Ioannis family_with_children gr
1
χαλια
Pros:

μονο τοποθεσια

Cons:

αγενες προσωπικο , σκισμενα βρωμικα σεντονια, μικρο δωματιο, φτωχο πρωινο

2026-08-13 via Nuitee
M
Martin solo_traveller ca
10
2026-08-13 via Nuitee
F
francesco family_with_children it
8
2026-08-13 via Nuitee
D
Denise couple us
5
2026-08-13 via Nuitee
A
Almerindo solo_traveller br
8
Foram 8 dias fantásticos. Localização e o quarto serviram muito bem.
Pros:

Quarto simples, mas para quem vai conhecer NY, só precisa dele para dormir. E neste aspecto, está ótimo.

Cons:

Tv difícil de manusear

2026-08-12 via Nuitee
D
Déby couple mq
8
Hôtel très bien situé.
Pros:

Hôtel idéalement situé, non loin de Times Square et à deux pas du métro et de la gare routière. Chambre satisfaisante, propre et confortable. Bon petit-déjeuner.

Cons:

Le personnel du petit-déjeuner pourrait être plus aimable et plus accueillant. Beaucoup de bruit en salle lors du petit-déjeuner. Manque de chaleur de la part du personnel. De plus, l'attente aux ascenseurs peut être parfois longue.

2026-08-12 via Nuitee
G
Graeme solo_traveller nz
8
Pros:

Location was great staff friendly and helpful

Cons:

Food offering was not great. Our accommodation included the breakfast, which was very limited and I'd have preferred not to have had it. The only other food offering was a burger. The rooms are small but adequate.

2026-08-12 via Nuitee
E
Erika family_with_children hu
9
Ok
Pros:

Ok

Cons:

Ok

2026-08-12 via Nuitee
M
Markuss solo_traveller lv
9
2026-08-12 via Nuitee
A
Anthony family_with_children fr
8
2026-08-12 via Nuitee
V
Vanessa solo_traveller fr
9
2026-08-12 via Nuitee
N
Nava Yigal solo_traveller il
10
Pros:

מרחק הליכה להכל,מקבלים שני שוברים לשתיה קלה או אלכוהול ושובר 25$ לניצול הארוחת בוקר או בחנות שלהם.

Cons:

החדר מעט קטן אבל זה גודל החדרים בניו יורק

2026-08-11 via Nuitee
J
Jodie family_with_children gb
8
Overall, a wonderful stay in NYC.
Cons:

Lifts were problematic at times. Private events meant the cocktail bar and restaurant were closed to hotel guests which was inconvenient.

2026-08-11 via Nuitee
D
Doralba family_with_children do
7
Cons:

Ruido y el desayuno

2026-08-11 via Nuitee
G
G solo_traveller ca
8
2026-08-11 via Nuitee
I
Ioannis family_with_children gr
2
Η χειρότερη εμπειρια!
Pros:

Τίποτα

Cons:

Βρώμικο, σχισμένα σεντόνια, πετσέτες λιγότερες από τα άτομα που διέμεναν στο δωμάτιο, δικαιούμασταν δύο νερά την ημέρα και βάζανε μόνο ένα,πολύ μικρό δωμάτιο, μικρά κρεβάτια, χαλασμένα στρώματα, φτωχό πρωινό χωρίς ποικιλία-δεν υπήρχε αντιστοιχία ποιότητας τιμής και παρόλο που στην κράτηση μας είχαμε δωρεάν πρωινό για τέσσερα άτομα που μενανε στο δωμάτιο, μας παραχώρησαν δωρεάν πρωινό μόνο για τους δύο και χρεώσανε τα υπόλοιπα άτομα.Μεναμε στον 20ο όροφο και περιμέναμε 20 λεπτά το ασανσέρ γιατί ήταν συνεχώς κατειλημμενο, επειδή λειτουργούσε roof garden και για εξωτερικούς επισκέπτες. Οι υπάλληλοι στη ρεσεψιόν ήταν πολύ αγενείς.

2026-08-10 via Nuitee