Home2 Suites By Hilton Portland Airport

Hotels
Home2 Suites by Hilton
8.2 (801 reviews)
50 Maine Mall Road , South Portland , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Pleasant staff
Spacious rooms
Cons:
Dirty facilities
Limited amenities
Breakfast organization issues

Categories

Cleanliness
7.84
Numerous mentions of dirty facilities and lack of cleanliness.
Service
8.81
The staff were described as pleasant and accommodating.
Location
8.85
Many reviews appreciated the convenient location.
Room Quality
8.3
Some guests liked the spaciousness and comfort of the rooms.
Amenities
7.33
Limited amenities reported, lacking basic items like conditioner.
Value for Money
8.29
Mixed feelings; some found it a good deal, others felt it wasn't worth the price.
Food and Beverage
7.34
Breakfast organization issues and a lack of food options noted.
Overall Experience
8.81
General positive experiences despite specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:04

Property Description

Modern Amenities
Home2 Suites By Hilton Portland Airport offers contemporary guest rooms equipped with a flat-screen TV, satellite channels, and a convenient kitchen. Enjoy the comfort of air conditioning and a functional desk in every unit.

Convenient Facilities
Take advantage of the fitness center, shared lounge, and terrace during your stay. Benefit from free shuttle service, 24-hour front desk assistance, and complimentary WiFi throughout the property.

Nearby Attractions
Explore nearby attractions such as Portland Observatory and Aquaboggan Water Park, located just a short distance away. With the Portland International Jetport Airport nearby, your travels are made easy.

Book your stay at Home2 Suites By Hilton Portland Airport for a relaxing and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 801 reviews
Cleanliness: 7.84
Service: 8.81
Location: 8.85
Room Quality: 8.3
Amenities: 7.33
Value for Money: 8.29
Food and Beverage: 7.34
Overall Experience: 8.81
A
Austin couple us
3
Wouldn’t stay here again
Pros:

The pricing is ok for what is is

Cons:

Room wasn’t stocked, not all amenities that were advertised were provided, bathroom door was a sliding door that wouldn’t properly close or latch, and the thermostat was not working leaving us to use the large loud fan that didn’t work well and kept us up at night.

2026-02-13 via Nuitee
S
Stacey family_with_children us
10
We will stay again
Pros:

Location cleanliness space

Cons:

No hot tub

2026-02-11 via Nuitee
L
LIU SHIYU extended_group ca
4
Horrible Experience
Pros:

Location is great, and the room is very spacious and clean.

Cons:

I had a horrible experience that hotel charged me double fee.
Specifically, I got sick 2 days before hotel check-in, and I sent the request to change the check-in date, which is a 1-day delay check-in. However, there is no response from the hotel, and thus, I called BOOKING for assistance. The BOOKING contacted the hotel to finalize my request that my check-in date had been changed to the next day (Booking also sent me the confirmation of the change).
However, the hotel still charged me the money from my credit card for another date - I actually only stayed for 1 night, but the hotel charged me 2 nights.
For this issue, I was so frustrated as it took me lots of time to solve this problem by talking with BOOKING.
Unfortunately, the hotel did not offer any solution and gave no responses, and I felt so disappointed as I could not imagine how such a big hotel had a miscommunication and charged me double amount but could not offer any solution.

2026-01-30 via Nuitee
G
Gloria couple us
10
2026-01-30 via Nuitee
T
Tanya family_with_children us
7
2026-01-29 via Nuitee
W
Whitney couple us
4
Pros:

Always clean and tidy.

Cons:

Our toilet broke late at night and instead of just moving us so we could get right to sleep we had to: call for repair, wait, go to the desk for help, wait, then over an hour later at 945 pm the repair man was found and came to fix it.

2026-01-26 via Nuitee
A
Andrew family_with_children us
9
2026-01-25 via Nuitee
L
Lanny couple us
8
Pros:

I’m gluten free. Not tons of options, but the yogurt was really good.

2026-01-20 via Nuitee
M
Malcolm couple us
1
Find somewhere else to stay.
Pros:

There was availability (open rooms)

Cons:

Got charged for the room by booking.com and charged again by the establishment in addition to a $100 deposit on the room.

2026-01-20 via Nuitee
G
GREGORY couple us
10
Would stay again and will look for this brand when I travel elsewhere.
Pros:

Breakfast was good. Suite was sweet. Would be a great place to stay for a long term.

Cons:

They offered a "digital" key. Told the wife not to bother so she decided to spend twice as much time as it would have taken to just check in at the desk. And after all that, IT DIDN"T WORK! Had to go check in at the desk. Inconvenient but definitely won't do that again. Plane noise wasn't too bad, goes with the territory but might really annoy someone else.

2026-01-20 via Nuitee
M
Mark family_with_children us
10
2026-01-20 via Nuitee
V
Vishwanand family_with_children us
6
the hotel staff was nice and the breakfast was nice, but I did not like that. Our room what’s that c
Pros:

The breakfast was really good at this hotel. The staff was really nice. The check-in was fast. The parking and the comfortable bed.

Cons:

The thing that I don’t like about this hotel was that it wasn’t that clean on the countertop. There was hair from somebody else. The bathroom sink was dirty The tub was not that clean properly .The hotel itself looks very old inside.

2026-01-19 via Nuitee
M
Marguerite couple us
9
Very relaxing
Pros:

Convenient to airport.

Cons:

N/A

2026-01-19 via Nuitee
J
Jean Gamael family_with_children us
10
I love everything about this place just the breakfast needs a little improvement . Thank you
Pros:

Online

Cons:

Everything was great

2026-01-19 via Nuitee
G
Ghislain family_with_children ca
9
Bon séjour avec personnel accueillant !!
2026-01-19 via Nuitee
Y
Yue family_with_children cn
9
还是很不错的
Pros:

房间宽敞舒适,环境干净美观

Cons:

酒店的早餐有点潦草,种类少。

2026-01-19 via Nuitee
M
Michelle family_with_children us
3
Comfortable room, very noisy
Pros:

Room as comfortable and roomy

Cons:

I was charged $100.00 more than I was quoted on the website. Slamming doors all night long which was very unexceptionable for the price of the room.

2026-01-19 via Nuitee
K
Karen solo_traveller us
8
2026-01-19 via Nuitee
A
Alli family_with_children us
1
I would avoid this location of Home 2 Suites unless you are desperate for a place to stay
Pros:

Location was helpful as it was close to the airport and they provided a shuttle.

Cons:

SMELL!!! The room smelled like a wet dog was smoking cigarettes just before we arrived. The sheets also had a terrible smell to them. If our flight wasn't delayed, and we got in at a decent time, I would have requested a new room.

2026-01-19 via Nuitee
E
Evelyn couple us
10
Quick comfortable and great service
Pros:

I love this hitel

Cons:

N/A

2026-01-18 via Nuitee