Hotel Indigo - Dundee by IHG

Hotels
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Hotel Indigo
9 (2153 reviews)
Lower Dens Mill , Dundee , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Parking difficulties
Inconsistent food quality

Categories

Cleanliness
8.64
Overall cleanliness was mentioned positively, although some comments hinted at issues with the bathroom.
Service
9.61
Staff were reported as friendly and accommodating, although there were significant staffing issues noted during busy times.
Location
9.65
Location was appreciated, but parking difficulties were mentioned.
Room Quality
8.6
Rooms were mostly described as good, but some guests found them small.
Amenities
9.13
Basic amenities were adequate, though some guests indicated expectations for better toiletries and biscuits.
Value for Money
8.59
Some reviews mentioned that the price did not match the quality of the breakfast and amenities.
Food and Beverage
8.14
Breakfast and dinner quality were criticized, with reports of poor selection and lukewarm food.
Overall Experience
9.61
Generally positive sentiment, with guests expressing a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:46

Property Description

Modern Accommodations

Hotel Indigo - Dundee offers modern rooms with flat-screen TVs, air conditioning, and stylish decor. Each room comes with a private bathroom equipped with complimentary toiletries, ensuring a comfortable stay.

Delicious Dining Options

Guests can enjoy a buffet breakfast with a variety of options including Full English/Irish or vegetarian choices. The on-site restaurant serves British cuisine with gluten-free options, promising a delightful dining experience.

Convenient Location

Located near popular attractions like Discovery Point and Dundee Central Library, Hotel Indigo - Dundee is the perfect base for exploring the city. With helpful tips from the reception staff, guests can make the most of their Dundee visit.

Book your stay at Hotel Indigo - Dundee for a memorable and convenient experience in the heart of Dundee.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 13.95 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £0 per person per night when using an available cot.
    Children up to and including 17 years old stay for £25 per person per stay when using an existing bed.
    Children up to and including 16 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2153 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 9.61
C
Clare • solo_traveller • gb
9
Pros:

Lovely room with comfortable bed. Building has some beautiful features left from when it was an old mill.

Cons:

Nothing to comment on

2026-04-11 • via Nuitee
K
Karen • couple • gb
9
2026-04-11 • via Nuitee
J
jantine • solo_traveller • nl
10
2026-04-10 • via Nuitee
R
Rebecca • family_with_children • gb
10
Everything we wanted and cool hotel design
Pros:

The staff were genuinely really friendly rather than fake consumer service friendly. Everyone was lovely and sorted us out with a parking space.

Cons:

na

2026-04-09 • via Nuitee
S
Szilvia • family_with_children • gb
10
2026-04-07 • via Nuitee
G
Gavin • couple • gb
9
Pros:

Great hotel, nice decor, spacious rooms.

2026-04-07 • via Nuitee
L
Laetitia • family_with_children • fr
10
Très bien
Pros:

Hôtel joliment décoré. Chambre spacieuse, ascenseur, salle de bain parfaite
Petit-dej au top 👌

Cons:

Restaurant bon mais cher

2026-04-07 • via Nuitee
E
Emma • couple • gb
10
2026-04-07 • via Nuitee
N
Nicky • extended_group • gb
9
Highly recommend
Pros:

Location
Very clean
Excellent breakfast

Cons:

Nothing

2026-04-07 • via Nuitee
R
randeep • couple • gb
10
Excellent
Pros:

Everything

2026-04-07 • via Nuitee
L
Lorraine • extended_group • gb
10
2026-04-06 • via Nuitee
A
Adrienne • couple • gb
8
2026-04-06 • via Nuitee
R
Ryan • couple • gb
4
Worst parking situation and won’t be back!
Pros:

Nice location friendly staff when checking in.

Cons:

Checking out was a nightmare! Paid for parking the. Blocked in by two cars parked without an allocated space. Staff very u helpful when returning to reception to try and fix it! Won’t be back! To charge me for a nights parking and specifically saying strictly on a first come basis and then to allow for other people to park and block paying customers for a space when there is a parking facility 1 min walk away was not monitored as suggested on the booking….! Poor service won’t recommend or stay again!

2026-04-06 • via Nuitee
S
Sarah • extended_group • gb
4
Okish not the best just felt grubby and dirty
Pros:

2 big double beds

Cons:

Room was grubby walls stained and marked mould in the shower on all the silicone
2 tea bags 2 little milk portions rang as asked for more got told come get them or wait an hour said no Earl grey
Toilets in reception all dirty and smelt lots of dust in reception on bottoms of tables shelf’s

2026-04-05 • via Nuitee
M
meleri • couple • gb
3
Never again
Pros:

Three things were great- the car park, the fridge in the room and the later check out. Everything else terrible.

Cons:

Uncomfortable super high bed which is crazy for a disabled friendly room- took me ages to climb up to it, thin pillows, dirty cushion and stains on chair, disgusting bathroom with yellow shower curtain and mold, broken bedside lamp, broken kettle, revolting room service, asked for extra pillows due to my bad back and got one super thin one, will never ever be back.

2026-04-05 • via Nuitee
L
Lee • family_with_children • gb
9
Nice hotel
Pros:

Great breakfast and hotel bar / communal area very nice

Cons:

Gym was poor and location of hotel a little bit shady feeling

2026-04-04 • via Nuitee
G
George • couple • gb
9
2026-04-03 • via Nuitee
A
Alan • solo_traveller • gb
9
2026-04-03 • via Nuitee
J
James • family_with_children • gb
9
2026-04-03 • via Nuitee
S
Sweetiron • solo_traveller • gb
9
Fabulous Staff
Pros:

​A Perfect Stay in the Heart of Dundee
​Rating: ★★★★★
​I originally booked for a single night at Hotel Indigo Dundee, but the experience was so impressive that I immediately extended my stay for a second night. This hotel perfectly captures the industrial heritage of the city while providing top-tier modern comfort.
​The Highlights
​Exceptional Service: From the moment I arrived, the front of desk staff were incredibly welcoming and professional. They made the check-in process seamless and were more than happy to accommodate my last-minute extension with a smile.
​Impeccable Standards: The cleanliness of the room was noteworthy, but the bathroom deserves its own mention. It was absolutely fabulous—spotless, modern, and clearly maintained to an exacting standard.
​Unique Atmosphere: The design of the hotel, set within a former jute mill, creates a fantastic boutique atmosphere that feels both stylish and cozy.

Cons:

Nothing of note.

2026-03-30 • via Nuitee