Palacio Royale Inn Boutique Katy

Hotels
7.4 (657 reviews)
22457 Katy Fwy , Katy , US
+1 281-396-4827

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Decent location
Good value for the price
Cons:
Poor cleanliness
Rude service
Uncomfortable room quality

Categories

Cleanliness
6.36
Multiple reviews mentioned dirty rooms and unpleasant smells.
Service
7.83
Staff was reported as rude and unhelpful in various reviews.
Location
9.37
The location was mentioned as decent and convenient.
Room Quality
5.32
Rooms reported as uncomfortable, noisy, and having various maintenance issues.
Amenities
6.85
Limited amenities provided, with some key features not available.
Value for Money
9.81
Some reviews mentioned that for the price, it was a good value despite the issues.
Food and Beverage
6.36
Lack of breakfast options and no complimentary coffee mentioned.
Overall Experience
7.33
Mixed reviews highlight significant issues that affected overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 10:01

Property Description

Luxurious Amenities

Palacio Royale Inn Boutique Katy offers a range of luxurious amenities including an outdoor swimming pool, a fitness centre, and free private parking for a comfortable and convenient stay.

Convenience at Its Best

Enjoy the convenience of free WiFi, room service, and a 24-hour front desk at this 3-star hotel. Additionally, rooms are equipped with air conditioning, a desk, and some even feature a kitchenette for added convenience.

Business and Leisure Combined

With a business centre on-site and vending machines offering snacks and drinks, Palacio Royale Inn Boutique Katy caters to both business and leisure travelers, ensuring a well-rounded and enjoyable stay.

Book now for a delightful experience at Palacio Royale Inn Boutique Katy!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 657 reviews
Cleanliness: 6.36
Service: 7.83
Location: 9.37
Room Quality: 5.32
Amenities: 6.85
Value for Money: 9.81
Food and Beverage: 6.36
Overall Experience: 7.33
T
Tommy • couple • us
1
Pros:

Nothing

Cons:

Staff not understanding and very unprofessional. Staff inability to understand and care

2026-10-27 • via Nuitee
K
Kai Lindsey • couple • us
2
Do not rent.
Pros:

The price was fine, nothing to talk home about. They were also cleanish and the staff we did see did help us a bit

Cons:

The room smelled so bad of mildew and mold and they couldn't move us. The smell lasted the entire stay and all they did was give us a can of febreeze. We were also promised a first floor room and they failed to uphold their end of the promise. When we finally managed to get settled in the room, we noticed some of the lights wouldn't work. After telling the front desk, they mentioned they were aware of the issue(didn't tell us upon check-in) and would be able to get it fixed in the next day or two. It was never fixed and remained the same until check out. Finally, we had so many issues with our key cards not working. I had to go to the front desk roughly 3-4 times regarding our key cards in the 3 days we stayed there. The only reason we didn't cancel our reservation with them is because we wouldn't have been able to find a place we could have afforded in time and we just wanted to rest after our long travel. Will never be staying here again.

2026-10-19 • via Nuitee
G
Green • couple • us
1
Sheets and covers were not clean mattress uncomfortable felt the springs in mattress was woken up man beating on door
Pros:

Nothing

Cons:

Not clean smelled bad noises all day and night

2026-10-14 • via Nuitee
A
Angela • family_with_children • us
2
It was just for my daughter's Skating tournament I guess to be close to the forum I won' do it a
Pros:

???????? It was basically clean, had a handicap elderly and had to go up to 3rd floor it did have elevator, but it always smelt like smoke and other type of stuff, when there was first floor with young people in those rooms. Parking was load and a lot of foot traffic that makes it feel unsafe.

Cons:

NO, breakfast was instructed to go to the adjacent Hotel to have breakfast. The load car traffic was a bit concerning.

2026-10-14 • via Nuitee
P
Puneet • solo_traveller • us
9
2026-10-12 • via Nuitee
J
Juan • solo_traveller • us
1
Hotel sucks
Pros:

Nothing

Cons:

Everything. Bad service. Roaches and bed bugs! Hairs in the showers. Worst hotel ever. But I guess. You get what you pay for

2026-10-08 • via Nuitee
J
Juan • couple • us
1
2026-10-08 • via Nuitee
A
Andres • solo_traveller • us
9
Pros:

friendly staff and great customer service and great location

Cons:

room had an awkward smell and restroom smelled like drainage

2026-09-19 • via Nuitee
K
K • couple • us
6
Very happy with the staff they understood what I was saying they sympathized and returned all my money
Pros:

Close to my house, cause our AC went out

Cons:

It had the odor of cigarette smoke and my wife is allergic to that smell

2026-09-19 • via Nuitee
O
Omar • couple • us
10
2026-09-19 • via Nuitee
J
Jeison • couple • us
10
Excelente
2026-09-17 • via Nuitee
R
Rise • couple • us
5
2026-09-16 • via Nuitee
G
Greg • solo_traveller • us
10
Pros:

Everything was clean

2026-09-14 • via Nuitee
K
Karina • family_with_children • us
4
I wouldnt stay again.
Pros:

It was easy access and breakfast was decent.

Cons:

The toilet was hot, looked like sauna. It was steaming.
The AC was not cool enough

2026-09-13 • via Nuitee
S
Strong • solo_traveller • us
10
2026-09-02 • via Nuitee
S
Strong • solo_traveller • us
10
Pros:

Good

Cons:

Good

2026-09-02 • via Nuitee
B
Byron • solo_traveller • us
10
2026-09-01 • via Nuitee
A
alexandria • couple • us
4
Not impressed
Cons:

They don’t clean very well and they put up the breakfast early. There was trash under the bed and it wasn’t very cozy

2026-09-01 • via Nuitee
R
Ray • couple • us
8
It’s was good
Pros:

Nice location clean rooms

Cons:

My room on 3rd floor in Elevator was broke whole time I was there. They need to get that fix asap.

2026-08-30 • via Nuitee
I
Iris • solo_traveller • us
8
2026-08-30 • via Nuitee